- Repatriation Registration Read more
- South African Port Health Questionaire (COVID-19) for Domestic, Regional or International air travel Read more
- South African Airways COVID-19 Flight Suspension or Cancellation Policy | Across Network Read more
- South African Airways Making Flexible changes for You! Read more
- Airports Company South Africa | Media Statement on airport readiness to resume operations Read more
- Latest Media Statements on SAA Operations during Covid-19 Read more
- Foreign travellers stranded in South Africa: Please explore alternatives to SAA flights. If you're unable to return to your home country, we encourage you to contact your Embassy or Consulate to inform your Government of your location. Read more
- South African travellers stranded abroad: Please explore alternatives to SAA flights. If you're unable to return to South Africa, we encourage you to contact your Embassy or Consulate to inform your Government of your location. Read more
- Sports equipment baggage policy update on international and domestic flights. Read more
Legal Information - Brazil
South African Airways Proprietary Limited
Rua Matias Aires, 402, 3º andar – Consolação
CEP 01309-020 - São Paulo/SP – Brazil
National Registration (CNPJ): 33.896.614/0001-52
Municipal Registration (Inscrição Municipal): 2.919.912-3
Telephone: (11) 3065 5115 (Moday to Friday, 9am to 6pm)
Customer Support (only in Portuguese)
0800 77 11 030 (Brazil only)
0800 77 13 999 (Special telephone for deaf people - only in Portuguese)
ONLINE Customer Support (only in Portuguese)
To register suggestions/complaints, click here.
Follow up a process, click here.
ANAC - Agência Nacional de Aviação Civil
To know more about your rights, click here.