South African Airways

The UK & Ireland town office of South African Airways is currently experiencing a temporary technical issue with its telephone lines, today 13th July 2018. For new reservations, to manage your booking, or to check in online, visit flysaa.com.  For urgent matters email saauk@flysaa.com. The airport office and SAA operations remain un-affected. Please accept our apologies for any inconvenience caused.

South African Airways is currently in the process of reviewing all ticket refund requests for cancelled or suspended flights on SAA that have been received from customers since March 19, 2020.    Due to the volume of refund requests received, our Refund Accounting Department is working relentlessly to handle these requests in a timely manner.  Any new ticket refund submissions for cancelled or suspended SAA flights since March 19, 2020 can be sent to our Refund Accounting Department via email to:  FLLRefunds@flysaa.com. We extend our sincere apologies to our valued customers for the delay in reviewing refund inquiries.Thank you, once again, for your continued patience and understanding.

Travel Safe Eat Safe South Africa

COVID-19 | Ghana Resource Portal

COVID-19 | Ghana Health Declaration Portal

Dear customers, unfortunately due to COVID-19 measures our office in Frankfurt remains closed until further notice. Please send an email to euhelp@flysaa.com. Kindly note that E-mails will not be actioned timeously and responses will be delayed. Thank you for your understanding.

SAA cancela voos saindo de São Paulo a partir de 01/04/2020

Para reembolso/reacomodacao entre em contato pelo canal em que a compra foi efetuada.

8 February 2017