Credit Voucher Application

Updated: 23 August 2021

South African Airways (SAA) will shortly be returning to the skies and we want to make it as easy as possible for you to receive credit for tickets you have not been able to use over recent months.

Credit voucher registration will be open until 31 March 2022 and once your original ticket has been converted to a credit voucher you have the freedom to book a new ticket for yourself or transfer it to another person right up until 31 March 2023.

Voucher Requirements

Vouchers are available if you are holding a South African Airways confirmed ticket (ticket number beginning 083) with unused flights purchased prior to 24 March 2020 for travel after 25 March 2020 up until 26 August 2021.

If you bought your ticket through a travel agent, SAA or your agent can help you with your voucher application and new flight booking.

About the Voucher

Your voucher can be used as part or full payment for a future booking on a South African Airways operated flight or a partner airline flight with a South African Airways flight number.

If the cost of your new ticket is higher than the voucher value, you can pay the difference, and if the new ticket cost is lower, you will receive a new voucher for the fare difference.

Alternative Traveller Benefit

The voucher will be issued in the name of the original ticket holder but can be transferred to someone else when the voucher is redeemed for a new ticket. SAA will just need the name and surname of the new traveller as listed in a South African Identity Document or Passport.

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Alternate Traveller

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  I understand & agree to accept a voucher as a form of compensation.

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