Optional Service Fees
Additional Fees for Travel to and from the USA
Depending on your specific needs, you may encounter some additional fees for optional services along your way. Please note that the fees listed below apply to SAA operated flights to and from the United States only. Some SAA flights are operated by code-share partners, and their fees may differ from SAA's.
To view our partner airlines' services and fees, please check with the airline operating the flight directly using the link(s) below:
-
Business Class Economy Class Notes/Limitations Carry-On Bag Free Free Economy Class: 1 piece allowed
Business Class: 2 pieces allowed
Dimensions: Max. 18lbs/8kg & 45"/115cm ea.)1st Checked Bag Free Free Economy Class: 1 piece allowed
at 50lbs/23kg & 62"/158cm
Business Class: 2 pieces allowed at 70lbs/32kg & 62"/158cm2nd Checked Bag Free Free Economy Class: 1 piece allowed
at 50lbs/23kg & 62"/158cm
Business Class: 2 pieces allowed at 70lbs/32kg & 62"/158cm3rd Checked Bag US$100-400 US$100-400 Max. 50lbs/23kg & 62"/158cm.
Overweight (up to 70lbs/32kg): US$2004th Checked Bag US$100-400 US$100-400 5th Checked Bag US$100-400 US$100-400 Overweight Bag N/A – no bag may weigh more than 70lbs / 32kg US$100-400 Exceeding 62"/158cm but less than 80"/203cm Oversized Bag US$100-400 US$100-400 Exceeding 62"/158cm but less than 80"/203cm
Sports Equipment Free Free 1 piece (see limitations) up to 51lb / 23kg Musical Instruments No Service Fee No Service Fee Standard baggage policy/fees apply.
Assistive Devices Free Free For personal use.
Click HERE for SAA's complete Baggage Acceptance Policy.
Size is determined by adding the length + width + height of the bag.BAGGAGE ALLOWANCE AND CHARGES ARE PROVIDED FOR INFORMATION ONLY. ADDITIONAL DISCOUNTS MAY APPLY DEPENDING ON FLYER-SPECIFIC FACTORS (E.G. FREQUENT FLYER STATUS, MILITARY, CREDIT CARD USED FOR PURCHASE, EARLY PURCHASE OVER THE INTERNET, ETC.) -
Business Class Economy Class Notes Ticket Issuance Administrative fees may apply. Administrative fees may apply. For calls to SAA North America Customer Call Center, no administrative fee.
Others: up to ZAR250Changes No Service Fee. No Service Fee. Regular ticketing & fare rules apply. Change fees vary depending on fare purchased.
Refunds Administrative fees may apply. Administrative fees may apply. Regular ticketing & fare rules apply. Cancellation/refund penalties vary depending of fare purchased.
For tickets purchased and originating in the US, no administrative fee.
Others: up to ZAR285.Call Center Assistance No Service Fee. No Service Fee. Airport Ticket Counter Assistance Administrative fees may apply Administrative fees may apply. Up to ZAR500. -
Business Class Economy Class Notes Pre-assigned Seat Effective on/after August 27, 2015, charges may apply. Effective on/after August 27, 2015, charges may apply. When available. Pre Boarding Complimentary Not Applicable Priority given to persons with disabilities, unaccompanied minors and families traveling with small children. Business Lounge Access Free Not Applicable Unaccompanied Minors No Service Fee No Service Fee Passengers Requiring Extra Space No Service Fee No Service Fee Two tickets at the same fare if arranged at time of original purchase. Portable Oxygen US$150 US$150 Portable Oxygen Concentrators available for use at $150 per segment. Service Animals Free Free Pets in Cabin Not Permitted Not Permitted All pets (except service animals) must be sent as manifested cargo. Please consult a freight forwarder for a quote. -
Effective for sale on/after August 27, 2015 for travel on/ after August 31, 2015 Advance seat assignment charges may apply for bookings in Economy Class
Saver fare family (G,W,L) – all applicable seating
Plus fare family – (V, T, Q, S, H) – leg room / emergency exit
Select fare family – (K, M, B, Y) – emergency exit
No advance seat assignment charges apply for bookings in Business Class.
-
Cities Sold in New York / Washington DC / Abu Dhabi / Frankfurt / Hong Kong / London / Munich / Perth / Sao Paulo to Johannesburg Sold in Johannesburg to New York / Washington DC / Abu Dhabi / Frankfurt / Hong Kong / London / Munich / Perth / Sao Paulo Charges US$30 - $100 ZAR440 – 1,500 Cities Between Dakar / Accra and Washington Charges US$30 - $80 -
Cities Between Cape Town, Durban, East London, and Port Elizabeth and Johannesburg Charges ZAR50 – 130 -
Zone 1 Sold in Blantyre / Harare / Livingstone / Lilongwe / Lusaka / Maputo / Ndola / Victoria Falls / Windhoek to Johannesburg Sold in Johannesburg to Blantyre / Harare / Livingstone / Lilongwe / Lusaka / Maputo / Ndola / Victoria Falls / Windhoek Charges US$10 - $30 ZAR70 - 220 Zone 2 Sold in Brazzaville / Dar es Salaam / Douala / Entebbe / Kinshasa / Libreville / Nairobi / Pointe Noire to Johannesburg Sold in Johannesburg to Brazzaville / Dar es Salaam / Douala / Entebbe / Kinshasa / Libreville / Nairobi / Pointe Noire Charges US$10 - $30 ZAR90 - 300 Zone 3 Sold in Luanda / Mauritius to Johannesburg Sold in Johannesburg to Luanda / Mauritius Charges US$10 - $30 ZAR120 - 450 Zone 4 Sold in Abidjan / Accra / Cotonou / Dakar / Lagos to Johannesburg Sold in Johannesburg to Abidjan / Accra / Cotonou / Dakar / Lagos Charges US$15 - $40 ZAR100 - 480 -
Business Class Economy Class Breakfast Free Free Lunch Free Free Dinner Free Free Special Meals Free Free Must be ordered 72 hrs prior to departure. Not guaranteed. Snacks Free Free Drinks Free Free Liquor, Wine & Beer Free Free Movies, Music & Games Free Free Headsets Free Free Amenity Kits Free Free Pillows & Blankets Free Free -
Domestic Award Tickets US $15 / ZAR200 Service fees are applicable per ticket for routes within the Republic of South Africa. International Award Tickets US $35 / ZAR500 Service fees are applicable per ticket for international routes. Purchase Miles US $18 / ZAR250 per 1000 miles Replace Card US $7 / ZAR100 Award Reversal US $15 / ZAR210 Must be completed within 30 days of withdrawal. Service fees are applicable for Award tickets issued through a South African Airways ticketing office. Award ticket processing fees are non-refundable.
