Newsroom
News and Media Releases
2024
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Johannesburg, Thursday, 10 October 2024 – South African Airways (SAA) has announced a significant increase in its flight frequencies to key African destinations, starting November 2024. SAA will also increase its flights to Mauritius in December and to Perth in January next year.
Starting in November, SAA will operate 12 weekly flights to both Harare and Lusaka, up from the current 10 times a week to Harare and up from 7 to Lusaka. Flights to Lagos and Accra will increase to four times a week, up from three weekly flights.
In the Democratic Republic of Congo (DRC), SAA will enhance its presence by flying five times a week to Kinshasa.
Domestically, SAA will increase its flights to Gqeberha to three times a day.
Connecting Africa
SAA’s Interim CEO, Professor John Lamola, highlighted that after a rapid route expansion since 2021, SAA aims to consolidate its position and strengthen its role in connecting Africa.
“South Africa has seen a promising travel recovery this year, with most visitors coming from other parts of the African continent. Our strategic growth focuses on expanding routes based on demand and feasibility. We are also guided by our unique mandate as a national carrier, to ensure that we help grow South Africa’s economy. Air travel plays a key role in building our tourism and trade links across Africa, which benefits both South Africa and the continent as a whole,” Lamola said.
Mauritius and Perth
SAA is also poised to increase the frequency of its flights on its successful routes – Mauritius and Perth. The airline will begin flying twice daily to Mauritius from the beginning of December to coincide with peak holiday season. SAA will increase flights to Perth – a very popular destination for South Africans. The first additional frequency will commence in December 2024 and the second will be added from January 2025, taking our frequencies to Perth five times a week.
The new flight options are available online at www.flysaa.com.
ENDS
Media enquiries may be directed to:
Ms Vimla Maistry
Email: VimlaMaistry@flysaa.com
Mobile: +27 83 324 3620
OR
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 7296
SAA social media:
- Facebook: https://www.facebook.com/FlySAA
- Twitter: https://twitter.com/flysaa
- LinkedIn: https://www.linkedin.com/company/flysaa
- Instagram: https://www.instagram.com/flysaa/
Web: www.flysaa.com
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Johannesburg, 9 October 2024 – South African Airways (SAA) announces the introduction of five weekly flights between OR Tambo International Airport in Johannesburg and Lubumbashi International Airport in the Democratic Republic of the Congo (DRC).
The launch flight will depart Johannesburg at 10h50 on Monday, 4 November 2024 to arrive in Lubumbashi at 13h20. The service from Lubumbashi to Johannesburg will depart at 14h10 (SA standard time) to arrive in Johannesburg a little more than three hours later. The flight will serve the two cities at these times daily, five times a week, Monday to Friday.
The schedule of five weekly flights is engineered to accommodate both point-to-point and connecting passengers.
There is no time difference between South Africa and DRC.
Many of the DRC’s biggest companies have their headquarters in Lubumbashi. Departure and arrival times between the two cities enable seamless ground transfers to customer offices and sites that serve trade and industry in both nations, as well as other key destinations in the DRC and neighbouring Zambia.
Additionally, SAA offers superior cargo capacity to meet the requirements of traders.
“There is strong market demand, both in South Africa and the DRC, for direct air connectivity between the two nations. Demand is driven by business, trade and the fact that Johannesburg and Lubumbashi are mining powerhouse cities of the continent,” says SAA Interim Chief Executive Officer, Professor John Lamola.
“Providing this service entrenches SAA’s status as an enabler of intra-African trade, connectivity and Africa’s economic growth and development. It also, as a response to market demand, serves the determination of this airline to move decisively towards profitable sustainability,” he says.
The service comes into effect on Monday, 4 November 2024. Reservations are open at www.flysaa.com.
ENDS
Direct Media enquiries to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
OR
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 7296
SAA social media:
- Facebook: https://www.facebook.com/FlySAA
- Twitter: https://twitter.com/flysaa
- LinkedIn: https://www.linkedin.com/company/flysaa
- Instagram: https://www.instagram.com/flysaa/
Web: www.flysaa.com
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Johannesburg, 9 October 2024 – South African Airways (SAA) is proud to announce that Sawubona, our in-flight magazine, won a Silver PRISM Award in the Publishing Titles (Custom) category at the prestigious 2024 PRISM Awards, held in Cape Town recently.
This recognition reflects the magazine's commitment to delivering high-quality, engaging content that captures the essence of South Africa and the world beyond, inspiring our customers on every journey and SAA lounge guests.
The PRISM Awards, hosted annually by the Public Relations Institute of Southern Africa (PRISA), celebrate excellence in public relations and communication management across various industries. The Silver PRISM Award is a testament to Sawubona’s success in staying at the forefront of custom communication , and we congratulate the editorial and creative teams for their outstanding achievement.
Sawubona, meaning Hello in isiZulu, is more than an in-flight magazine – it's also a showcase of our rich cultural heritage and a celebration of the beauty and magic of our destination cities, providing travel inspiration and highlighting SAA’s dedication to connecting people with the best of Africa and the world. We look forward to continuing to offer our passengers a first-class reading experience on every flight.
Vimla Maistry, Head of Corporate Affairs said, “Winning this award is not only a vote of confidence in Sawubona as a quality in-flight magazine but also on our overall inflight customer satisfaction, with our latest survey receiving a score of 87.46%. SAA continues to improve in leaps and bounds since returning to the skies three years ago.”
ENDS
Media enquiries may be directed to:
Ms Vimla Maistry
Email: VimlaMaistry@flysaa.com
Mobile: +27 83 324 3620
OR
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 7296
SAA social media:
- Facebook: https://www.facebook.com/FlySAA
- Twitter: https://twitter.com/flysaa
- LinkedIn: https://www.linkedin.com/company/flysaa
- Instagram: https://www.instagram.com/flysaa/
Web: www.flysaa.com
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Johannesburg/Harare - 26 September 2024 – South African Airways (SAA) is pleased to announce that it has increased the number of flights between Harare and Johannesburg from 10 to 12 frequencies per week, with effect from 5 November 2024, to cater for the growing demand.
SAA customers will have the option of two additional flights from Harare to Johannesburg.
Harare flight details:
- SA25 departs Harare at 07h20, arriving in Johannesburg at 09h00 (Monday to Friday)
- SA23 departs Harare at 12h25, arriving in Johannesburg at 14h05 (Daily)
Johannesburg flight details:
- SA22 departs Johannesburg at 10h00, arriving in Harare at 11h35 (Daily)
- SA24 departs Johannesburg at 20h10 arriving in Harare at 21h45 (Sunday to Thursday)
The increased frequency is part of SAA’s densification strategy to meet customer demand in the African region, an important area for SAA’s growth strategy.
The increased demand is driven mainly by Zimbabwean expatriates, tourism and increased trade between the two countries. This trend is expected to grow in the coming years as the political environment stabilizes in Zimbabwe.
ENDS
Direct Media enquiries to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
OR
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 7296
SAA social media:
- Facebook: https://www.facebook.com/FlySAA
- Twitter: https://twitter.com/flysaa
- LinkedIn: https://www.linkedin.com/company/flysaa
- Instagram: https://www.instagram.com/flysaa/
Web: www.flysaa.com
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20 September 2024 - South African Airways (SAA) is responding to increasing demand by boosting the frequency of its nonstop flights between Perth and Johannesburg.
From 8 December 2024, SAA will increase the frequency of its nonstop service from Perth to Johannesburg to four flights per week, with a further increase to five flights per week beginning 7 January 2025.
This increase will provide even more opportunities for Australian travellers to experience SAA service enroute to Africa.
Beginning 7 December 2024, flights will depart Johannesburg at 8:35pm on Tuesdays, Thursdays, Saturdays, and Sundays and arrive in Perth at 12:10pm the following day. An additional flight will depart Johannesburg on Mondays beginning 6 January 2025.
From 8 December 2024, flights will depart Perth at 11:55pm on Mondays, Wednesdays, Fridays, and Sundays and arrive in Johannesburg at 5:10am the following day. An additional flight will depart Perth on Tuesdays beginning 7 January 2025.
Flight No.
Effective Date
Frequency
Departure Airport
Dept. Time
Arrival Airport
Arrival Time
SA 0280
07-Dec-24
Tuesday Thursday Saturday
Sunday
JNB
20:35
PER
12:10+1
SA 0281
08-Dec-24
Monday
Wednesday
Friday
Sunday
PER
23:55
JNB
05:10+1
SA 0280
06-Jan-25
Monday Tuesday Thursday Saturday
Sunday
JNB
20:35
PER
12:10+1
SA 0281
07-Jan-25
Monday
Tuesday
Wednesday
Friday
Sunday
PER
23:55
JNB
05:10+1
Travellers from the East Coast of Australia can easily connect to these Perth departures with seamless connections offered through SAA’s codeshare partnerships with Virgin Australia and Qantas Airways. This makes it even more convenient for Australian passengers to reach South Africa and beyond.
For more information visit www.flysaa.com
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Johannesburg, 11 September 2024 – South African Airways (SAA) wishes to inform customers and the broader South African public that there is no impact on SAA operations following action taken by the South African Civil Aviation Authority (SACAA) against Dr Nonhlanhla Sishaba, an employee of SAA in the capacity of Chief Medical Officer, for alleged improper and fraudulent conduct in her job.
After a thorough assessment of SAA personnel who were examined and issued with medical fitness certificates by Dr Sishaba, it has been established that only two cabin crew members and one pilot have been negatively affected by Dr Sishaba’s alleged improper and fraudulent behaviour. They will be medically recertified by the end of September as directed by both SAA internal processes and SACAA.
SAA reiterates that the maintenance of the highest culture of safety is non-negotiable, and the airline has a zero tolerance toward any violation of aviation safety regulations in its working environment.
Upon completion of both SAA and SACAA investigations on the matter, SAA will once again communicate the relevant findings and mitigation actions to ensure such acts do not recur in the future.
ENDS
Direct Media enquiries to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
OR
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 7296
Web: www.flysaa.com
SAA social media:
- Facebook: https://www.facebook.com/FlySAA
- Twitter: https://twitter.com/flysaa
- LinkedIn:https://www.linkedin.com/company/flysaa
- Instagram: https://www.instagram.com/flysaa/
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Johannesburg, 10 September 2024 – South African Airways (SAA) continues to report steady, sustainable growth three years after returning to the skies.
The national flag carrier entered business rescue in December 2019, just weeks before the outbreak of the Covid-19 pandemic. After 18 months of non-operation and comprehensive restructuring, SAA returned to the skies on 23 September 2021 with just six aircraft and six routes.
In a letter to SAA staff and the broader stakeholder community celebrating three years since the restart, Interim CEO, Professor John Lamola wrote that, three years later, the airline has more than doubled its route network and tripled its fleet size.
Lamola said, “We are proud that between August 2022 and August 2024, we have grown the airline to 16 aircraft flying 15 routes, with a 400% growth in passenger revenues during that period.”
“To date, we have reopened 11 outstations, including Mauritius, Perth in Australia, and São Paulo in Brazil. Post-Covid, our employment offering has expanded from 500 to around 1 200 staff, including 140 pilots”.
In November 2024, SAA will launch two new routes from its hub in Johannesburg. These are Lubumbashi in the DRC, and Dar es Salaam in Tanzania.
SAA moves to the Transport Ministry
Last month President Cyril Ramaphosa assigned shareholder responsibility for SAA to the national Department of Transport and Minister Barbara Creecy. Lamola said the airline’s leadership has already met with the minister to provide a full debrief on the state of the airline, and its plans for the medium and long term.
“SAA is excited to be a member of the family of state-owned transport infrastructure entities. Our focus is being sharpened to being facilitators of world-class passenger air transportation into and out of South Africa.” Lamola added.
Strategic Equity Partner
Lamola elaborated that SAA is currently executing a business plan that allows the airline to thrive from revenues generated from its operations. The question of whether there will be another strategic equity partnership is tied to SAA’s future growth plans and remains the prerogative of the shareholder.
“As with any airline, SAA’s growth and defense of market share will require continuous capital investment. Therefore, it is part of our job to investigate financing options to fund further expansion and the elevation of our customer service. Over the last three years, SAA has managed to cultivate a positive reputation with both international and South African financial institutions, hence the success in rebuilding our aircraft fleet. We are building on this favorable creditworthiness to strengthen the company’s balance sheet.” said Lamola.
“Supported by the Board, we have identified a range of assets that can be leveraged to unlock funding options. SAA has a portfolio of real estate that was recently valued at R5.5-billion. We also have a surplus of aircraft stock that we are converting into cash.”
Sustainable revenue growth
SAA Group has experienced steady revenue growth since restarting operations in September 2021, albeit from a low base as the aviation industry was emerging from the COVID-19 pandemic.
For the 2022/23 financial year, based on a fleet of six aircraft and six routes, SAA revenue grew by a stellar 96 percent (R5.6 billion) from R2 billion in the previous year.
For the 2023/24 financial year, the airline revenue increased by a further 49% (R7.3billion) owing to fleet capacity reaching 13 aircraft.
The external audit of the 2022/23 financial results is completed and closed, and the audit of the year ending March 2024 is currently underway, with all indications pointing to a net profit for the year.
The global supply constraints of aircraft resulting from the Covid pandemic and the production problems at aircraft manufacturers continue to negatively affect SAA’s financial performance. The delivery of three aircraft which were expected during the last calendar year is still delayed. As a result, SAA will again innovatively utilize aircraft wet-leased from Sun Express (Lufthansa and Turkish Airlines-owned airline) during the coming December peak season.
A driver of economic growth
Lamola said SAA’s growth strategy aims to ensure that the airline attains profitability whilst funding itself from its operations and pursuing award-winning service to its customers.
SAA is now positioned to embrace its national developmental mandate of stimulating tourism, trade, and the driving of transformation in the aviation sector, without compromising its commercial viability.
ENDS
Direct Media enquiries to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
OR
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 729
SAA social media:
- Facebook: https://www.facebook.com/FlySAA
- Twitter: https://twitter.com/flysaa
- LinkedIn: https://www.linkedin.com/company/flysaa
- Instagram: https://www.instagram.com/flysaa/
Web: www.flysaa.com
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Johannesburg, 10 September 2024 – South African Airways (SAA) notes and fully supports the action taken by the South African Civil Aviation Authority (SACAA) against Dr Nonhlanhla Sishaba, an employee of SAA in the capacity of Chief Medical Officer, for alleged improper and fraudulent conduct in her job.
Amongst others, Dr Sishaba allegedly issued medical fitness certificates to aviation personnel, not only at SAA but from other airlines, when her Designated Aviation Medical Examiner (DAME) status had expired on 31 March 2024.
SAA suspended Dr Sishaba with immediate effect until investigations by both SAA and SACAA are completed.
SAA Interim Chief Executive Officer, Prof. John Lamola says “SAA’s most precious asset is its impeccable safety record. In our industry, the maintenance of the highest culture of safety is non-negotiable, and at SAA we have a zero tolerance of any violation of aviation safety regulations in our working environment. It is for this reason that Dr Sishaba has been placed on immediate precautionary suspension whilst the CAA and SAA are investigating her conduct”.
“We reassure our customers that all measures are taken to uphold safety standards, practices and procedures on every flight, and SAA expects integrity and commitment to safety from all its employees.” Lamola added.
ENDS
Direct Media enquiries to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
OR
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 7296
SAA social media:
- Facebook: https://www.facebook.com/FlySAA
- Twitter: https://twitter.com/flysaa
- LinkedIn: https://www.linkedin.com/company/flysaa
- Instagram: https://www.instagram.com/flysaa/
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Johannesburg, 2 August 2024 – South African Airways (SAA) has increased its number of flights to Mauritius to meet the growing demand from travellers between South Africa and the tropical island destination.
The national flag carrier relaunched its service to Mauritius in November 2021 with a daily morning flight. Now, SAA is adding another morning flight between Johannesburg’s OR Tambo International Airport and Mauritius.
Effective 1 December 2024, SAA customers will have the option of two daily morning departure times from Johannesburg between the two destinations.
- First flight, SA190 departs Johannesburg at 09h40, arriving in Mauritius at 15h40
- Second flight, SA192 will depart Johannesburg at 10h45 arriving in Mauritius at 16h45 (local time)
The return flights from Mauritius, are as follows in local time
- SA 191 departs Mauritius at 16h30, arriving in Johannesburg at 18h55
- SA 193, departing Mauritius at 17h35, arriving in Johannesburg at 20h00
“Our decision to increase the frequency of flights to Mauritius was driven by demand leisure and business travellers,” said SAA’s Interim Chief Commercial Officer, Mr Tebogo Tsimane.
“Mauritius has long been a favoured holiday destination for South Africans, providing a tropical island holiday experience and is just four hours away from Johannesburg. . Mauritius is also an important investment destination and financial services hub, with many major South African companies and brands expanding their operations on the island,” he added.
Increasing frequencies of the current destinations is a key component of SAA’s growth strategy.
“As intra-African trade gains traction on the back of the African Continental Free Trade Area – SAA plans to be the premium airline of choice to connect Africans and transport goods. The Africa region presents exciting growth opportunities and is pivotal in our future plans,” concluded Tsimane.
The new flight options are available online at www.flysaa.com.
ENDS
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Johannesburg (9 July 2024) - South African Airways (SAA) is pleased to announce the re-opening of The Lounge at Chief Dawid Stuurman International Airport in Gqeberha, in partnership with Discovery and Investec Bank Ltd.
This renovated premium lounge in Gqeberha follows the re-opening of the Platinum and Premium lounges that were extensively upgraded at the international departure terminal of the OR Tambo International Airport in Johannesburg.
Located on the first-floor mezzanine level at domestic departures, The Lounge features exceptional coffee, made by professionally trained baristas using La Marzocco espresso machines, as well as a selection of the finest South African wines and a range of fine meals.
“Our beautifully renovated lounges, provide an opportunity for our premium travellers to enjoy SAA’s award-winning brand of hospitality on the ground, as well as in the skies,” says SAA Interim CCO, Tebogo Tsimane.
“With South Africans increasingly returning to the skies over the past few years, it’s clear that many are looking for more comfortable airport experiences as they wait to board their flights.”
Apart from the Lounge’s elegance, and comfortable décor, our guests can also expect dedicated working spaces and complimentary high-speed Wi-Fi.
The Lounge is exclusive to SAA Business Class travellers; SAA Voyager Silver, Gold and Platinum members; Star Alliance Gold members, as well as Discovery Platinum, Black and Purple card holders and Investec Private Bank card holders.
The Lounge operating hours:
Monday to Friday: 05h30 to 19h00
Saturday: 05h30 to 18h15
Sunday: 07h30 to 20h00
Status
No. of guests allowed
Airline
SAA Voyager Lifetime Platinum
Member with three guests
SAA or SAA codeshare flights
SAA Voyager Platinum and Platinum Elect
Member with two guests
SAA or SAA codeshare flights
SAA Voyager Gold and Gold Elect
Member with one guest
SAA or SAA codeshare flights
SAA Voyager Silver and Silver Elect
Member only
SAA or SAA codeshare flights
SAA Business Class travellers
Member only
SAA flights
Star Alliance Gold member
Member with one guest
Star Alliance carriers
SAA Nedbank Premium Credit Card holders, and holders of the Platinum Voyager Credit Card issued by Ecobank
Member only
SAA flights
Discovery Bank Platinum, Black and Purple cardholders
Member with four guests
Any airline
Investec Visa Infinite, Platinum, Business and Youth cardholders
Guest entry can be purchased
Any airline
For any additional information, please contact Daicy Demas at daicydemas@flysaa.com or Donavon Abrahams at donavonabrahams@flysaa.com.
ENDS
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Singapore, 02 July 2024
Star Alliance’s Los Angeles airport lounge has been honoured with the title of North America's Leading Airport Lounge for the fifth year running at this year's prestigious World Travel Awards. The award was announced at the Caribbean & The Americas Gala Ceremony held on the scenic island of Saint Vincent on July 1, 2024.
Star Alliance CEO Theo Panagiotoulias commented on the victory, saying: "Our aim at Star Alliance is to make air travel more effortless and stress-free. Lounges are essential for improving the airport experience, and our Star Alliance LAX lounge has been a standout since its inception. We are excited that it has been recognised as one of the top in the industry consistently."
Mr Panagiotoulias acknowledged the team and continued: "I want to express my heartfelt appreciation to the hardworking team that ensures our LAX lounge operates flawlessly around the clock. Additionally, I thank our Star Alliance member airlines for their ongoing partnership, which has contributed to the lounge's success over the years."
The Star Alliance lounge at Los Angeles International Airport is renowned as one of the finest airport lounges globally, consistently earning prestigious industry accolades. Featuring an outdoor terrace with firepits, a water wall, and panoramic views of the Hollywood Hills, the sprawling 18,000-square-foot lounge captures the essence of Californian charm through the day and transforms into a lively space as night descends. For those seeking a calm pre-flight experience or a space to work and dine, the lounge provides ample opportunities to unwind and enjoy.
The World Travel Awards celebrate and recognise excellence across key sectors of the travel, tourism and hospitality industries. Established in 1993, it is one of the most prestigious award programmes in travel and tourism.
About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition, and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.
The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.
Overall, the Star Alliance network currently offers more than 17,000 daily flights to over 1,200 airports in 190 countries. Further connecting flights are offered by Star Alliance Connecting Partner Juneyao Airlines.
Star Alliance Press Office:
+65 8729 6691; mediarelations@staralliance.com
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Connecting Joburg and Cape Town to Rio de Janeiro, enabling tourism and facilitating business, networking and socio-political cohesion between South Africa and Brazil
Johannesburg, 1 July 2024 - The codeshare agreement between South African Airways (SAA) and Rio de Janeiro-based Gol Linhas Aéreas Inteligentes is back in place. This codeshare agreement is open for sale and travel with immediate effect.
This is a renewal of the SAA/Gol Linhas Aéreas Inteligentes agreement that was suspended during the Covid-19 pandemic.
SAA’s Chief Commercial Officer, Mr Tebogo Tsimane said, “The reinstatement of the codeshare agreement affirms Brazil’s status as a strategically important destination for South Africa. It connects two major economies in the southern hemisphere to enable leisure tourism, and to facilitate business, networking, and trade.
The SAA/Gol agreement includes flights between Cape Town International, OR Tambo International and Galeão-Antonio Carlos Jobim International Airport in Rio. It extends to domestic routes, connecting Johannesburg, Cape Town, Durban and Gqeberha, giving Brazilian visitors seamless access to the four major economic hubs of South Africa. The agreement also makes it possible for SAA to add its designated code on more than 20 connecting Gol-operated flights in Brazil, including (but not limited to) Rio de Janeiro, Brasília, Curitiba, Porto Alegre, Belo Horizonte and Florianópolis.
In time, the airlines will add 60 additional Latin American destinations and many African ones to the agreement, to give travellers optimal choice and make it easier than ever to plan multi-city itineraries on a single SAA/Gol codeshare ticket.
The agreement extends to include accrual of SAA Voyager Miles and Gol Smiles.
Head of Alliances and Distribution at Gol, Mr André Gaspar says, "We are extremely pleased to reactivate this agreement with SAA and to contribute to strengthening relationships between Brazil and Africa. The partnership marks significant expansion in destination options for Gol customers. It provides access to many of Africa's most enchanting destinations and allows Gol customers to depart our main bases and reach two of the most important cities in South Africa, via Guarulhos that’s part of the Sao Paulo metro region."
“The reinstatement of the codeshare agreement with Gol Linhas Aéreas Inteligentes affirms the return of SAA as an intercontinental service provider,” added Tsimane. “It comes six months after SAA launched direct flights into São Paulo and a few weeks after the launch of direct flights into Perth, Australia.
“SAA is providing the market with enhanced connectivity and travel options, not only domestically and continentally, but between Africa, Latin America, and Australia, too. This codeshare agreement, along with direct intercontinental flight offerings, points to SAA’s determination to connect people, businesses, and destinations to enable national, regional, and continental growth. It is an essential component of the airline’s measured and determined return to profitability.”
ENDS
Media enquiries may be directed to:
Ms. Vimla Maistry or Mr Khaya Buthelezi
Email: vimlamaistry@flysaa.com KhayaButhelezi@flysaa.com
Mobile: +27 83 324 3620 +27 71 364 7296
Web: www.flysaa.com
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South African Airways (SAA) and the South African Air Force (SAAF) will, execute an aerial fly-past to celebrate President Cyril Ramaphosa’s inauguration, over the Union Buildings in Pretoria.
An SAA A330-300 and several military aircraft will execute the fly-past in what will be a demonstration of SAA’s tradition at the presidential inauguration as the proud carrier of the national flag.
A fly-past is a deeply emotional experience, both for the airline and for the people who witness it. It is an act of every South African flying the flag with pride both physically and emotionally. It is SAA’s opportunity to demonstrate the best of what the airline does, showcasing the skill of our crew and the capability of our aircraft at moments when the nation comes together to mark important milestones.
The historic fly-past will be operated by a team of five captains, under the leadership of SAA’s Captain Thomas Williamson, a certified flight instructor and head of training at the airline. He will be joined in the cockpit by Captains Gavin Durr, Koketso Rakokolo, Lee Peters and First Officer Nandi Moloko.
SAA is grateful to its partners – PetroSA, Engen and the Airports Company South Africa (ACSA) as part of honouring our vibrant nation, the pride of the airline, and the people of South Africa.
Fly-past preparations and the fly-past itself may be tracked on social media by following the hashtag #SpotSAA on social media platforms.
ENDS
Issued by Group Corporate Affairs
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Professor Lamola, interim CEO: “We welcome our national football teams on board, and we look forward to flying them to their various destinations to represent our nation.”
Johannesburg, 11 June 2024, South African Airways (SAA) is delighted to announce that it has entered into a new partnership with the South African Football Association (SAFA) to be the official carrier of South Africa’s national football teams with effect from 1 June 2024.
SAA interim chief executive officer Professor John Lamola says the airline is proud to be the official carrier of the Association, including Africa Cup of Nations bronze medalists Bafana Bafana, African champions Banyana Banyana, and the junior national teams.
“We are delighted to be associated with national sports brands such as Bafana Bafana and Banyana Banyana. This reaffirms our indisputable position as the national carrier and airline of choice for assignments of strategic importance to our nation.
“We welcome our national teams on board, and we look forward to flying them around the world on national duty to represent our nation. We know the players and officials will be well taken care of and will enjoy our award-winning hospitality that SAA is renowned for,” says Lamola.
South African Football Association CEO Lydia Monyepao said the partnership will play a massive role in getting national teams to their destinations for international matches. “We welcome back SAA to help us get to key fixtures in destinations they fly to on a non-exclusive basis. Our approach is to stabilize our commercial partnerships with diverse partners to reduce our cost base and add into our coffers. SAA will play a key role as a strategic partner for our need to travel and compete internationally on a regular basis,” says Monyepao.
The SAA/SAFA partnership, Lamola adds, is in line with the airline’s plans to grow in Africa. It’s a win-win for both SAFA and SAA. The national teams will fly direct to their various destinations, giving players all the rest and comfort, they need for a great performance on the pitch, while exposing the SAA brand to key African markets and on television screens of Africa’s football-loving audiences.
“We look forward to carrying these athletes, and the hopes and championship dreams of the nation. It’s our pleasure and privilege to be the official carrier of our national football teams,” added Lamola.
ENDS
Media enquiries may be directed to:
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 7296
Web: www.flysaa.com
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Johannesburg, 4 June 2024 - In May 2021, the U.S. Department of Transportation’s Office of Aviation Consumer Protection (“US-DOT”) imposed a civil claim against South African Airways (SAA) on behalf of passengers complaining about delayed refunds on their tickets purchased to and from the United States for flights that were cancelled during the Covid grounding of airline operation. SAA was one of several global airlines that faced the same penalty.
SAA is pleased that it has reached an amicable settlement with the U.S. Department of Transportation) on the matter. From the original penalty claim amount, SAA has accepted the settled imposition of a civil penalty of US$300 000 (roughly R5,4million) to void protracted litigation. The penalty will be paid to the US Treasury in tranches over 540 days of the issuance date of the consent order.
SAA cancelled or significantly changed the flights due to the impact of the COVID-19 pandemic. SAA’s situation was exacerbated by the fact that the company went into administration by Business Rescue Practitioners in December 2019.
In its continuous engagements with the US-DOT, SAA has always contended that notwithstanding the challenges of Business Rescue and the COVID-19 pandemic, SAA took extraordinary steps during 2019-2022 to process refunds for passengers whose flights were cancelled or significantly delayed by the airline, not only in the USA but throughout SAA’s markets.
Between April 2021 and March 2023 SAA has paid around R2.2 billion in Covid period unflown tickets refunds.
“We are pleased that this matter has now been finalised. The intention of the parties was always to find an amicable way of closing this case. We look forward to normalising relations with our customers in the US and welcoming them aboard SAA when we resume flights to the Americas in the future,” said Koekie Mbeki, SAA’s Chief Legal Counsel.
ENDS
Media enquiries may be directed to:
Ms. Vimla Maistry or Mr Khaya Buthelezi
Email: vimlamaistry@flysaa.com KhayaButhelezi@flysaa.com
Mobile: +27 83 324 3620 +27 71 364 7296
Web: www.flysaa.com
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Tomorrow, 25 May 2024, Africans from all corners of the Continent will celebrate 60 years since the founding of the Organisation of African Unity or African Union on 25 May 1963.
This is a momentous occasion for Africa to observe Africans taking steps that bring us closer to realizing the vision of pan-Africanism as espoused by Nkwame Nkruma, the first President of an independent Ghana in 1954.
As South African Airways (SAA), we are excited to play our part to strengthen socio-economic and cultural ties among Africans through intra-African travel and trade.
On the back of the recent launch of the African Continental Free Trade Area, the reenergized SAA plays a critical role to accelerate leisure and business travel across the African continent, supporting continent-wide efforts to integrate African markets.
For example, our recent codeshare agreement with Kenya Airways – which established direct flights between Nairobi and major South African cities – is an example of this effort. Work is underway to establish a Joint Venture (JV) operation with Kenyan Airways between Johannesburg and Nairobi.
It is also envisioned that the successful conclusion of the JV will lead to the establishment of a Pan African Airline Group. This in addition to codeshare agreements with Air Mauritius, Egyptair, Ethiopian Airlines and LAM Mozambique in Africa.
Connecting Africa’s key markets
Since 2021, we have launched direct flights to Windhoek in Namibia, Lusaka in Zambia, Victoria Falls and Harare in Zimbabwe, Accra in Ghana, Lagos in Nigeria, Abidjan in Côte d’Ivoire, Kinshasa in the Democratic Republic of Congo, and Plaisance in Mauritius. These are exciting times for Africa and certainly for SAA.
We also welcome ongoing work by the African Union’s Agenda 2063 on the creation of a Single African Air Transport Market (SAATM). South Africa is one of 34 signatories to the SAATM.
Growing across Africa means businesses need the means to move products, services, and people quickly and safely across the continent. Air travel is key to that, especially for countries where it’s costly and time-consuming to move products across borders using rail or road links.
SAA’s careful, sustainable recovery is happening as Africa stands on the cusp of integration and opportunity. We are determined to do our part to accelerate these efforts.
Happy Africa Day Everyone!
Prof. M. John Lamola
Interim Chief Executive Officer
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Johannesburg, 17 April 2024—South African Airways (SAA) welcomes yesterday’s order issued by Judge Unterhalter of the High Court of South Africa, Gauteng Division, regarding a matter brought against SAA by Airlink.
Judge Unterhalter’s order was by mutual agreement of the parties without any admission of guilt on the part of the respondents. It orders the removal of the matter from the urgent court roll to be dealt with by the ordinary courts.
Airlink had alleged that a valued SAA staff member who resigned from Airlink in September 2023 and rejoined SAA had shared commercially sensitive information with SAA.
The court order provides that, while a court date is awaited, SAA accedes to destroy any alleged commercially sensitive information. SAA contends that it does not need information from any other airline to run its operations and that the information Airlink claims to have proprietary rights to, is generally available on airline industry platforms.
The order contains an explicit declaration that, “The Twelfth Respondent [SAA] does not concede that Airlink is entitled to such relief.”
“SAA is pleased with the conclusion of this matter. In the event that Airlink elects to take the matter further, SAA will vigorously defend its case. It is unfortunate that certain media reports bordered on a campaign of defamation against SAA,” said SAA’s interim CEO, Professor John Lamola.
Lamola adds that, “As a responsible national flag carrier with an interest to promote a vibrant and competitive South African airline industry, SAA is pursuing its internal processes in dealing with all aspects of Airlink’s allegations. These processes are now subject to the sub judice rule, as the matter is being litigated in court.” he added.
ENDS
Media enquiries may be directed to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
Office: +27 11 978 2303
Web: www.flysaa.com
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Singapore, 08 April 2024 - Since its founding in 1997, Star Alliance and its member airlines have maintained a significant presence in Northern Europe. Loyal customers who travel to and from Sweden, Denmark, and Norway have come to appreciate the many benefits of the superior customer experience and loyalty reciprocation that Star Alliance member airlines proudly provide globally, and in Scandinavia.
SAS Scandinavian Airlines plans to exit Star Alliance on August 31, 2024. On behalf of our member airlines, we thank SAS and its employees for contributing to the superior customer experience for which Star Alliance is globally renowned.
During this transition, the experience of our customers is top of mind. Star Alliance, its member airlines, and SAS intend to ensure that this change is seamless for customers, particularly with respect to previously booked flights. Members of frequent flyer programs should consult their individual airline programs directly with specific questions related to mileage accrual and redemption for travel within the Star Alliance network.
Going forward, 17 Star Alliance member airlines will continue to offer direct flights to and from Scandinavia, including Aegean Airlines, Air Canada, Air China, Air India, Austrian, Brussels Airlines, Croatia Airlines, EgyptAir, Ethiopian Airlines, LOT Polish Airlines, Lufthansa, Singapore Airlines, Swiss, TAP Air Portugal, Thai, Turkish Airlines, and United. These Star Alliance member airlines will operate more than 3,700 flights per month to Scandinavia from 23 hubs worldwide, offering customers connections to more than 1,100 international destinations — the most by any airline alliance. In the future, Star Alliance member airlines may bring additional service to Scandinavia.
On September 1, Star Alliance will have 25 member airlines dedicated to fulfilling and enhancing their customers’ global journeys. Star Alliance continues to hold its position as the world's largest and foremost global airline alliance, providing over 17,000 daily departures and serving more than 1,100 airports across 187 countries. In Scandinavia, Star Alliance and its member airlines will continue to provide customers with a wide choice of travel options and focus on delivering a superior customer experience.
About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition, and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.
The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.
Overall, the Star Alliance network currently offers more than 17,000 daily flights to almost 1,200 airports in 187 countries. Further connecting flights are offered by Star Alliance Connecting Partner Juneyao Airlines.
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Johannesburg (8 April 2024) – This past weekend, South African Airways (SAA) has advertised five interim executive management positions, including that of the Chief Executive Officer.
Over the past three years SAA has been led by a talented and committed interim executive management team that has specifically been tasked with steering the airline until the anticipated Strategic Equity Partner (SEP) could come on board. As the pursuit of this transaction with Takatso Aviation has now been terminated, the Board has deemed it necessary to have a properly constituted and permanent executive team to pilot the airline’s strategic plan into the future.
“The filling of these posts is a positive and decisive step aimed at providing organizational stability and predictable direction of the growth plans and expansion plans currently being pursued”, says Derek Hanekom, Chairperson of the Interim Board of Directors.
“The interim executive management team has admirably rebuilt the airline as it emerged out of business rescue with the understanding that their posts would remain interim positions until a new controlling shareholder appoints its management team. All of them, including the Interim CEO, Prof John Lamola, supports this development as a necessary and natural step in strengthening SAA’s position in both the local and international aviation markets.”
“SAA’s strong recovery would not have been possible without the dedication and passion of every single valued SAA employee. The commitment of all employees who serve as the backbone of the airline and who believe in the growth of SAA is highly appreciated by the SAA Board,” added Hanekom.
Applications for SAA’ Chief Executive Officer, Chief Commercial Officer, Chief Human Capital Officer, South African Airways Technical CEO, and Air Chefs CEO closes on Friday, 26 April 2024. Suitably qualified and interested candidates, including the present incumbents, are invited to apply.
ENDS
Media Enquiries may be directed to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
Office: +27 11 978 2303
Web: www.flysaa.com
SAA social media:
- Facebook- https://www.facebook.com/FlySAA
- Twitter- https://twitter.com/flysaa
- LinkedIn-https://www.linkedin.com/company/flysaa
- Instagram- https://www.instagram.com/flysaa/
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Johannesburg, 13 March 2024 - South African Airways (SAA) is pleased to announce the implementation of customer-driven changes to its flight and route schedule, aimed at improving convenience for its customers.
SAA has undertaken a schedule review of its upcoming Perth, Australia route to identify areas for enhancement. Customers travelling from Perth can expect more convenient departure and arrival times, allowing for easier domestic and regional connections and reduced travel times. This change also assists connecting customers from New Zealand and other cities in Australia. Customers out of Perth, will benefit from an overnight flight which allows better rest on your journey so that you are refreshed and ready to immerse yourself in true African hospitality.
From its inaugural flight on Sunday 28 April 2024, flights from Johannesburg to Perth will depart at 20h55 and arrive at 12h20 the following day. The schedule for outward bound remain unchanged.
On Monday 29 April 2024, the inaugural flight from Perth to Johannesburg will now depart Perth at 23h50 and arrive in Johannesburg at 04h45 on Tuesday 30 April 2024. All times are local for both Johannesburg and Perth.
Customers already booked on the earlier departure time from Perth, will be accommodated on the flight on the same day. Customers who may be adversely affected should call the SAA call centre in Johannesburg on +27 11 978 1111 and in Perth on +61 2 9286 8960 for assistance with the rebooking and reissuing of their tickets.
"We are thrilled to introduce this enhancement to our flight schedule, which directly addresses feedback and preferences from our customers," says SAA’s Chief Commercial Officer, Mr Tebogo Tsimane. "At SAA, we are dedicated to providing exceptional service and a seamless travel experience to meet the needs of all our customers."
With these adjustments on the Perth route, passengers are assured that their feedback will continue to shape and influence the airline's commitment to customer centricity.
The changed full schedule for the time being is:
Flight No.
Effective Date
End
Date
Frequency
Departure Airport
Dept. Time
Arrival Airport
Arrival Time
Block Time Duration
SA 0280
28-Apr-24
24-Oct-24
Tuesday Thursday Sunday
JNB
20:55
PER
12:20+1
09:25
SA 0281
29-Apr-24
25-Oct-24
Wednesday
Friday
Monday
PER
23:50
JNB
04:45+1
10:55
For more information, visit www.flysaa.com
ENDS
Media enquiries may be directed to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
Office: +27 11 978 2303
Web: www.flysaa.com
SAA social media:
Facebook- https://www.facebook.com/FlySAA
Twitter- https://twitter.com/flysaa
LinkedIn-https://www.linkedin.com/company/flysaa
Instagram- https://www.instagram.com/flysaa/
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Johannesburg, 6 March 2024 - South African Airways (SAA) is pleased to announce that the seasonal route to Gqeberha, formally known as Port Elizabeth will continue as a permanent destination on the airlines flight itinerary beyond 31 March 2024.
This decision reflects SAA’s commitment to expanding its network not only for regional and international, but also for domestic customers and aims at improving convenience for its customers.
SAA offers two return flights per day, seven days a week - between OR Tambo International Airport and Chief Dawid Stuurman International Airport in Gqeberha.
"We are delighted that SAA is able to keep Qqeberha as a permanent route offering and provide a seamless travel experience to meet the needs of all our customers," says SAA’s Chief Commercial Officer, Mr Tebogo Tsimane.
Below is the daily flight schedule.
Flight
Number
Origin
ETD
Destination
ETA
SA0405
JNB
11:25
PLZ
13:00
SA0419
JNB
16:00
PLZ
17:35
SA0410
PLZ
13:30
JNB
15:05
SA0422
PLZ
18:05
JNB
19:40
For more information, visit www.flysaa.com
ENDS
Media Enquiries may be directed to:
Ms. Vimla Maistry
Email: vimlamaistry@flysaa.com
Mobile: +27 83 324 3620
Office: +27 11 978 2303
Web: www.flysaa.com
SAA social media:
- Facebook- https://www.facebook.com/FlySAA
- Twitter- https://twitter.com/flysaa
- LinkedIn-https://www.linkedin.com/company/flysaa
- Instagram- https://www.instagram.com/flysaa/
Please view previous news and media releases here.