Important Information
Issued: 19 July 2024
SAA regrets to advise customers that we are experiencing an intermittent technical outage at our Customer Experience Centre/Contact Centre. Customers contacting us for new bookings, changes, or ancillary purchases would experience a longer hold time. Our teams are working on resolving the problem in the shortest possible time.
Where possible, customers are encouraged to use our digtal channels for bookings and servicing.
We apologise for any inconvenience caused and would have this problem rectified as soon as possible.
Customer Services