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News and Media Releases - 2020

2020

  • JOHANNESBURG, 14 FEBRUARY 2020 - South African Airways (SAA) is pleased to announce that Travel Insurance Consultants (TIC) have reinstated the travel supplier insolvency cover on the airline. This milestone represents a significant step forward for SAA, the global travel agency community and customers alike.

    In practice, this means that both TIC and the Bryte Insurance Company are now offering these essential insurance services across the travel trade, and providing protection for customers choosing to fly with SAA.

    TIC, a division of Santam Limited said that this development is based on their confidence that the decisions taken during the business rescue process are in the best interests of stabilising SAA.

    From Friday February 14, TIC will provide travel insolvency cover on all policies sold on SAA tickets. Flight Centre, through all its wholly-owned brands, including; Flight Centre Travel Group, FCM Travel Solutions, Corporate Traveller, Flight Centre Business Travel, Cruiseabout, and Flight Centre Associates will start selling SAA from today.

    “This is an important day for SAA. Customers can now purchase tickets with renewed confidence in the knowledge that they are protected on every step of their journey through either TIC or Bryte Insurance,” said Deon Fredericks, Acting CFO of SAA.

    ENDS

    For further information, please contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email:               TlaliTlali@flysaa.com
    Mobile:             +27 (0)82 333-3880
    Office:               +27 (0)11 978-2298

     

     

  • Fort Lauderdale, FL (February 10, 2020) – South African Airways (SAA), the national flag carrier of South Africa and a Skytrax 4-Star rated airline, is offering special fares just in time to give the gift of South Africa to someone special this Valentine’s Day. Round-trip Economy Class fares start from $829* (restrictions apply) from New York-JFK and Washington D.C.- Dulles to Cape Town and $879* (restrictions apply) to Johannesburg from New York-JFK (restrictions apply). This fare is applicable for travel between
    April 1 and May 31, 2020, with tickets purchased by February 19, 2020.

    South Africa is an incredibly romantic destination filled with breathtaking views, charming villas and hotels, exotic wildlife and a variety of rich cultures. Just imagine a hot-air balloon ride for two over the scenic Cape Winelands, a romantic dinner at one of Johannesburg’s lavish restaurants or a luxurious safari surrounded by Africa’s natural beauty and wildlife. Travelers will have even more to love by starting their journey aboard the quiet comfort of our new state-of- the art Airbus A350, now flying nonstop to
    Johannesburg from New York-JFK Airport. Onboard, customers will enjoy a brand new inflight entertainment system with high definition touch screens, USB chargers and access to PC power ports at every seat, improved LED lighting, and optimized cabin pressure and temperature controls, which allow you to feel relaxed and refreshed upon arrival.

    “A life-changing trip to Africa would make the perfect Valentine’s Day gift for someone special.

    These fares will enable travelers to enjoy South Africa and the exquisite experiences it offers in Cape Town,Johannesburg or other areas throughout the country,” said Todd Neuman, executive vice president, North America for South African Airways. “It’s also a great time to book travel, not just for our low fares, but for the favorable currency exchange rates for North American travelers, whose dollars will go much further in
    South Africa than most other destinations throughout the world. “

    South African Airways is one of Africa’s most awarded airlines, honored with a 4-star rating for 17 consecutive years by Skytrax. South African Airways offers the most daily flights from the U.S. to South Africa with nonstop service from New York-JFK Airport and direct service from Washington, D.C.-Dulles Airport to Johannesburg via Accra, Ghana. Through our Johannesburg hub, SAA links the world to over 75 destinations across the African continent and Africa’s Indian Ocean islands.To book this special fare, travelers should visit www.flysaa.com, call SAA Reservations at 1- (800) 722-9675 or contact their professional travel consultant. As one of the leading airlines in Africa, SAA also offers affordable low fares and convenient flight schedules to other exciting destinations throughout the continent.

    About South African Airways

    South African Airways (SAA), South Africa’s national flag carrier and the continent’s most awarded airline, serves over 75 destinations worldwide in partnership with SA Express, Airlink and its low cost carrier Mango. In North America, SAA operates daily nonstop flights from New York-JFK and direct flights from Washington D.C.-IAD (via Accra, Ghana) to Johannesburg. SAA has partnerships with United Airlines, Air Canada, JetBlue Airways, Hawaiian Airlines, Alaska Airlines and American Airlines, which offer convenient connections from more than 100 cities in the U.S. and Canada to SAA’s flights. SAA is a Star Alliance member and the recipient of the Skytrax 4-Star rating for 17 consecutive years.

    Like South African Airways on Facebook here
    Follow South African Airways Twitter here


    Media Contact
    Todd Neuman
    Telephone: +1 (954) 769-5001
    Email: toddneuman@flysaa.com


    ###
    *Restrictions:
    The $829 fare is valid for Economy Class roundtrip travel from New York (JFK) or Washington Dulles (IAD) to Cape Town (CPT) for travel 4/1/2020-5/31/2020 with a blackout period from 4/10/2020-4/19/2020. The $879 fare is valid for Economy Class midweek travel (Mon-Thu) roundtrip travel from New York (JFK) to Johannesburg (JNB) for travel 4/1/2020-5/31/2020.Fares must be purchased within 72 hours of reservation being made, or byFebruary 19, 2020 whichever is first. Minimum stay: Must stay over one Sunday for fares to apply. Maximum stay: Return travel must commence on or before 07 June 2020. Seats are limited and may not be available on all flights. Cancellations before/after departure: fares and carrier-imposed fees (YR/YQ/Q) are non-refundable. Date
    change fee: $300 plus any applicable fare difference. Administrative fees may also apply. Infant (not occupying a seat) discount - Pays 10% of the adult fare.Baggage and optional service fees may apply. Reservations made 7 days or more prior to scheduled departure may be canceled without penalty up to 24 hours after the reservation is made. Fares, fees, rules and offers are subject to change without notice. Other restrictions may apply.

  • Johannesburg, The joint BRPs of SAA, Mr. Les Matuson and Mr. Siviwe Dongwana have noted the comments made by the relevant unions, the various Provincial Governments, the DPE and the SACP regarding our recent actions with respect to restructuring SAA into a financially sustainable entity.

    “The decisions we took and informed the public of this week were taken in the best interests of SAA. They are intended to make the airline commercially and operationally sustainable, free from the requirement of future funding from the Government post the implementation of the restructure,” commented the BRPs.

    The actions are aimed at improving SAA’s balance sheet which is intended to create a platform for a strong and sustainable airline and so ensure that the company is more attractive for potential strategic equity partners.

    The BRPs concluded, “We recognize the concerns raised, especially around the domestic routes. We will continue to engage with stakeholders, with a commitment to include inputs into the final business rescue plan, which is due to be published by the end of this month.”

    -Ends-

              Louise Brugman, 083 504 1186, on behalf of the Joint Business Rescue Partners
  • JOHANNESBURG, 8 February 2020 - South African Airways (SAA) was honoured to bring Miss Universe 2019, Zozibini Tunzi back home aboard its brand new Airbus A350-900 from New York on Saturday.

    Her sparkling presence aboard SA204 added excitement on 15-hour journey between New York and OR Tambo International Airport in Johannesburg as customers interacted and took pictures with her.

    “SAA is more than an airline, we - as Zozibini - are African first. We are a proud carrier of Africa’s hopes and dreams and its unlimited potential, which leaves us bursting with pride as we welcome our daughter back home and celebrate her global success,” said Zuks Ramasia, SAA’s ACEO.

     “Our crew described the opportunity to fly a South African born Miss Universe as one of their proudest and memorable experience, one that will remain an indelible highlight in their careers,” said Ramasia.
    SAA flew Zozibini back to South Africa as one of the “Homecoming” partners to showcase pride, patriotism and embrace African heritage.

    In December, she flew SAA to Sao Paolo to participate in the Miss Universe contest as arranged by the Miss SA Pageant organisers.

    The 25-year-old student hails from Tsolo in the Eastern Cape. She was crowned Miss Universe 2019 after previously being crowned Miss South Africa 2019. She is the third woman from South Africa to win the title, and the first black woman since Leila Lopes was crowned Miss Universe 2011.

    SAA will fly the homegrown beauty queen back to New York where she lives during her reign as Miss Universe. On her return trip, she will again travel on the state-of-the-art aircraft, of which SAA has four in its fleet.

    Like Zozibini, customers can enjoy the airline’s four A350s superior features such as a quieter cabin and relaxing in-flight experience including the all-new In-flight Entertainment (IFE), extra-legroom seats in Economy Class and lie-flat beds in Business Class.

    The aircraft, which is environmentally friendly, with improved fuel-efficiency can fly further than any other aircraft in commercial service. 

    The introduction of the A350s will contribute to SAA’s operational efficiencies and cost reduction, and forms part of the ongoing fleet renewal programme. For example, through the A350s, we will lower our operational costs, and save on our fuel consumption by 25% and also lower our maintenance costs by 40% over a five-year period.

    ENDS


    ISSUED BY SAA
    Media to contact:


    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Mobile: +27 (0)82 333-3880
    Office: +27 (0)11 978-2298
    General Enquiries:
    Website: www.flysaa.com
    Twitter (Primary): @flysaa - https://twitter.com/flysaa
    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care
    Facebook: www.facebook.com/flysaa

     

  • The flight schedule for February remains unchanged. Please consult the website for further information (follow this link: https://www.flysaa.com/au-traveladvisory)

    The joint Business Rescue Practitioners (BRPs) of South African Airways (SAA) today announced further initiatives to support the airline’s transformation into a sustainable and profitable business.

    The BRPs, Les Matuson and Siviwe Dongwana, have worked closely with key stakeholders including industry specialists, government, creditors and executive management to develop a comprehensive restructuring programme which will culminate in a Business Rescue Plan to be published in late February and subsequently presented to creditors for approval.

    In line with SAA’s commitment to take urgent action to conserve cash, and create a viable platform for a successful future, key measures need to be implemented now.

    These measures include targeted changes to the route network, deployment of more fuel-efficient aircraft, optimisation of organisational structures and renegotiation of key contracts with suppliers.

    “The initiatives we are taking now will strengthen SAA’s business. We believe that this should provide reassurance to our loyal customers that SAA is moving in the right direction. We are focused on our mandate to restore SAA’s commercial health and create an airline that South Africans will be proud of”, commented the BRPs.

    Changes to SAA’s Network

    Following a careful analysis of SAA’s liquidity challenges and after consultations with all relevant stakeholders, the BRPs have identified which routes will be retained to drive the restructured national carrier towards profitability.

    SAA will continue to operate all international services between Johannesburg and Frankfurt, London Heathrow, New York, Perth and Washington via Accra.

    Regional services to be retained include from Johannesburg to Blantyre, Dar es Salaam, Harare, Kinshasa, Lagos, Lilongwe, Lusaka, Maputo, Mauritius, Nairobi, Victoria Falls, Livingstone and Windhoek.

    On 29th February 2020, SAA will close the following regional and international services from Johannesburg to Abidjan via Accra, Entebbe, Guangzhou, Hong Kong, Luanda, Munich, Ndola, and Sao Paulo.

    On the domestic route network, SAA will continue to serve Cape Town on a reduced basis.

    All other domestic destinations, including Durban, East London and Port Elizabeth, will cease to be operated by SAA on 29th February 2020. Domestic routes operated by Mango will not be affected by the changes.

    All customers booked on any cancelled international and regional routes will receive a full refund. Customers booked on cancelled domestic flights will be re-accommodated on services operated by Mango.

    SAA does not intend to make any further significant network changes. Passengers and travel agents can therefore feel confident about booking future travel with South African Airways.

    The flight schedule for February remains unchanged. Please consult the website for further information.

    ASSETS

    To improve the airline’s liquidity, rationalisation programmes are under consideration for SAA’s subsidiaries, as well as the sale of selected assets. The BRPs will continue to explore viable investment opportunities with potential investors in respect of SAA.

    JOBS

    The joint BRPs have stated that every effort is being taken to limit the impact of job losses in SAA and its subsidiaries.

     “It is our intention to restructure the business in a manner that we can retain as many jobs as possible. This will help provide a platform to a viable and sustainable future. However, a reduction in the number of employees will unfortunately be necessary”, said Matuson and Dongwana.

    The BRPs will engage labour, both organized and non-organized, to reach a solution necessary for a sustainable airline going forward. 

    The BRPs wish to underline their support of the President’s proclamation for the Special Investigating Unit to examine some of the airline’s contracts. This measure will help in assessing viable agreements and in reducing SAA’s cost base.

    The decisions and actions announced today are aimed at improving SAA’s balance sheet, creating a platform for a strong and sustainable airline and ensuring that the company is more attractive for potential strategic equity partners.

    ENDS

    Louise Brugman, 083 504 1186, on behalf of the Joint Business Rescue Partners

    To see the revised SAA route network, please access this link: https://www.flysaa.com/de-traveladvisory
  • JOHANNESBURG, 30 JANUARY 2020 – On Tuesday 28th January, the SAA business rescue practitioners secured further post commencement funding (PCF) of R3.5 billion from the Development Bank of Southern Africa.  

    The purpose of the funding is to provide a bridge to facilitate the development and publication of the Business Rescue Plan by the Business Rescue Practitioners by the end of February for presentation to creditors shortly thereafter.   

    The conservation of cash through various cost reduction measures is critical to running an efficient airline and to create a platform on which a future for a restructured entity can be built.

    The BRPs have been and will continue to review all third party contracts with the entity, with the intention to cancel any onerous contracts or renegotiate others into commercially accepted terms. 

    In addition, flight demand has been scrutinised to ensure SAA is running efficient flights. To this end, SAA will therefore cancel and consolidate selected scheduled flights where there is low demand based on current forward bookings for the month of February.   

    Recognising the importance of advance planning for our customers, it is thus important that we provide advance notice as possible to affected customers.  

    Philip Saunders, Chief Commercial Officer, noted, “We are committed to accommodating all affected customers on alternative flights, operated by the airline and its Star Alliance partners.  Any inconvenience or delays are intended to be minimal.”

    Travel agents, alliance partners and relevant stakeholders have been notified of these operational changes. SAA appreciates their on-going support in re-accommodating our passengers.  

    The below list of flights are affected:

    Johannesburg (JNB) – Durban (DUR)

    SA575                  Depart 1900      Arrive 2005       Dates: 01, 05, 06, 08, 13 February

    SA575                  Depart 1830      Arrive 1935       Dates: 07 February

    SA527                  Depart 0630      Arrive 0735       Dates: 21 February

     

    Durban (DUR) – Johannesburg (JNB)

    SA528                  Depart 0630      Arrive 0735       Dates: 02 , 06 , 07 , 09 , 14 , 21 February

    SA580                  Depart 2005      Arrive 2110       Dates: 07  February

     

    Johannesburg (JNB) – Cape Town (CPT)

    SA353                  Depart 1600      Arrive 1805       Dates: 03 , 04 , 11 ,  17 , 24 February

    SA313                  Depart 0850      Arrive 1055       Dates: 04 , 11 , 25 February

    SA303                  Depart 0530      Arrive 0735       Dates: 05 , 13 , 17 , 26 February

     

    Cape Town (CPT) – Johannesburg (JNB)

    SA366                  Depart 1850      Arrive 2045       Dates: 03 , 04 , 11 , 17 , 24 February

    SA326                  Depart 1135      Arrive 1330       Dates: 04 , 11 , 25 February

    SA316                  Depart 0820      Arrive 1015       Dates: 05 , 13 , 17 , 26 February

     

    Johannesburg (JNB) – East London (ELS)

    SA477                  Depart 1855      Arrive 2020       Dates: 05 , 06 , 12 , 19 , 26 February

     

    East London (ELS) – Johannesburg (JNB)  

    SA472                  Depart 0630      Arrive 0755       Dates: 06 , 07 , 13 , 20 , 27 February

     

    Johannesburg (JNB) – Livingstone (LVI)

    SA048                  Depart 1040      Arrive 1220       Dates: 01 , 05 , 08 , 10 , 11 , 15 , 18 , 19 , 26 ,  27  February

     

    Livingstone (LVI) – Johannesburg (JNB)

    SA049                  Depart 1300      Arrive 1440       Dates: 01 , 05 , 08 , 10 , 11 , 15 , 18 , 19 , 26 ,  27  February

     

    Johannesburg (JNB) – Kinshasa (FIH)

    SA050                  Depart 1010      Arrive 1255       Dates: 03 February

     

    Kinshasa (FIH) – Johannesburg (JNB)

    SA051                  Depart 1345      Arrive 1830       Dates: 03 February

     

    Johannesburg (JNB) – Dar Es Salaam (DAR)

    SA188                  Depart 1335      Arrive 1755       Dates: 03 , 10 , 17 February

     

    Dar Es Salaam (DAR) – Johannesburg (JNB)

    SA189                  Depart 0600      Arrive 0830       Dates: 04 , 11 , 18 February

     

    Johannesburg (JNB) – Nairobi (NBO)

    SA180                  Depart 1530      Arrive 2030       Dates: 01 , 08 , 22 February

     

    Nairobi (NBO) - Johannesburg (JNB)

    SA181                  Depart 0835      Arrive 1140       Dates: 02 , 09 , 23 February

     

    Johannesburg (JNB) – Windhoek (WDH)

    SA074                  Depart 0950      Arrive 1145       Dates: 06 February

    SA076                  Depart 1430      Arrive 1625       Dates:  05 , 12 , 19 , 26 February

     

    Windhoek (WDH) – Johannesburg (JNB)

    SA075                  Depart 1235      Arrive 1420       Dates: 06 February

    SA077                  Depart 1715      Arrive 1900       Dates:  05 , 12 , 19 , 26 February

     

    Johannesburg (JNB) – Accra (ACC) – Washington (IAD)

    SA209                    Depart 1805      Arrive 2205/Depart 2320            Arrive 0600        Dates: 16 , 18 February

     

    Washington (IAD) – Accra (ACC) – Johannesburg (JNB)

    SA210                    Depart 1740      Arrive 0835/Depart 0935            Arrive 1725        Dates: 17 ,  19 February

    ENDS

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Mobile: +27 (0)82 333-3880
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

     

     

  • JOHANNESBURG, 28 January 2020. The business rescue practitioners of South African Airways SOC Ltd (the Practitioners), supported by the Departments of Public Enterprises (DPE) and National Treasury (NT), have been successful in obtaining the balance of the post commencement funding (PCF) required to meet the short term liquidity requirements of the airline for the period until the business rescue plan (the Plan) is published and adopted. This Plan is required in terms of Section 150 of the Companies Act and is the responsibility of the Practitioners. 

    The advancement of the funds comes on the back of the business rescue process which began on 5 December 2019, with the local commercial banks providing the initial PCF of R2 billion in addition to the existing exposures to SAA. 

    Discussions held with financial institutions have been fruitful with the Development Bank of Southern Africa offering to provide the next tranche of PCF, for a total amount of R3.5 billion, with an immediate draw-down of R2 billion. Furthermore, funding for the restructuring phase after the Plan is adopted is being considered by potential funders.  

    The restructuring of SAA will provide an opportunity to develop a sustainable, competitive and efficient airline with a strategic equity partner remaining the objective of government through this exercise and will result in the preservation of jobs wherever possible. SAA is a key strategic asset which needs to be positioned to provide reliable connectivity to markets within South Africa, the African continent as well as servicing selected international routes.

    Stakeholders of the airline should now have comfort that the rescue process is on a significantly sounder footing, and that passengers and travel agencies and airline partners may continue to book air travel on SAA with confidence.

    -Ends-

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Mobile: +27 (0)82 333-3880
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG, 21 January 2020. South African Airways (SAA) new Airbus A350-900 operated its first international flight from O.R Tambo International (ORTIA) airport to New York’s John F. Kennedy (JFK) International Airport. 

    “This inaugural flight was the first that we plan to introduce on our international routes in the near future.  We are excited that our passengers will enjoy the A350s superior features such as a quieter cabin and relaxing in-flight experience including the all-new In-flight Entertainment (IFE), extra-legroom seats in Economy Class and lie-flat beds in Business Class,” said Zuks Ramasia, SAA’s Acting CEO.

    The aircraft, which is environmentally friendly, with improved fuel-efficiency can fly further than any other aircraft in commercial service. It is one of the four new Airbus A350-900s that SAA added to its fleet in October 2019.  It replaces the Airbus A340-600, which was being used on the route.

    “All the A350-900s are equipped with Rolls-Royce Trent XWB engines. Since entering service in 2015, the Trent XWB engines have flown more than five million hours, and are now regarded as the world’s most efficient large aero-engines.

    “The introduction of the A350s will contribute to our operational efficiencies and cost reduction, and forms part of the ongoing fleet renewal programme.

    “For example, through the A350s, we will lower our operational costs, and save on our fuel consumption by 25% and also lower our maintenance costs by 40% over a five-year period,” said Ramasia. 

    Ends.

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Mobile: +27 (0)82 333-3880
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG, 21 JANUARY 2020 – South African Airways (SAA) is in the process of consolidating selected domestic flights between the airline’s main hub, Oliver Tambo International Airport Johannesburg (JNB) and Cape Town (CPT), as well as between Johannesburg (JNB) and Durban’s King Shaka (DUR) airports.

    SAA is working closely with its sister airline, Mango, to re-accommodate passengers on alternative services operated by both airlines to minimise disruption, and thereby ensure passengers reach their destination as quickly as possible.

    The following domestic flights operated by SAA have been cancelled:

    Johannesburg (JNB) – Cape Town (CPT)

    SA303                  Depart 0530      Arrive 0735       Dates: 20, 21 & 24 January

    SA307                  Depart 0700      Arrive 0905       Dates: 21 January

     

    Cape Town (CPT) – Johannesburg (JNB)

    SA316                  Depart 0820      Arrive 1015       Dates: 20, 21 & 24 January

    SA322                  Depart 0950      Arrive 1145       Dates: 21 January

     

    Johannesburg (JNB) – Durban (DUR)

    SA527                  Depart 0630      Arrive 0735       Dates: 20, 21, 22 & 23 January

    SA543                  Depart 0955      Arrive 1100       Dates: 20, 21, 22 & 23 January

    SA571                  Depart 1655      Arrive 1800       Dates: 20 & 21 January

     

    Durban (DUR) – Johannesburg (JNB)

    SA534                  Depart 0805      Arrive 0910       Dates: 20, 21, 22 & 23 January

    SA550                  Depart 1130      Arrive 1235       Dates: 20, 21, 22 & 23 January

    SA578                  Depart 1840      Arrive 1945       Dates: 20 & 21 January

    On the international network, SAA is cancelling selected services between Johannesburg (JNB) and Munich (MUC). SAA will re-accommodate passengers on its services between Johannesburg (JNB) and Frankfurt (FRA) as well as London Heathrow (LHR). Some passengers travelling to Munich, and others travelling via Munich to other destinations, will be re-accommodated for some of their journey on partner airlines in the Star Alliance to minimise delays.

    The following flights have been cancelled:

    Johannesburg (JNB) – Munich (MUC)

    SA264                  Depart 2115      Arrive 0700       Dates: 20, 21, 22, 23 & 24 January

    Munich (MUC) – Johannesburg (JNB)

    SA265                  Depart 2030      Arrive 0820       Dates: 21, 22, 23, 24 & 25 January

    These decisions are in line with SAA’s usual policy of reviewing flights and consolidating services with low demand. Furthermore, during the current process of Business Rescue, these cancellations represent a responsible strategy to conserve cash and optimise the airline’s position ahead of any further capital investment.

    The consolidation on the Cape Town route is also necessary as SAA has been operating training flights for pilots on the new state-of-the-art Airbus 350-900 aircraft on this route, before transferring the new planes to international routes.

    The introduction of these larger aircraft has resulted in temporary surplus capacity on the route.

    SAA will be reviewing further possible flight schedule amendments over the coming days. Any operational changes will be communicated to our travel trade partners and customers at the earliest opportunity and passengers will be re-accommodated on other airlines wherever possible.

    Ends.

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Mobile: +27 (0)82 333-3880
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG, 20 JANUARY 2020 - South African Airways (SAA) wishes to assure its customers and stakeholders that flights to all its destinations continue as normal.
    The airline is aware of media reports suggesting that it will cease operations. SAA is always committed to transparently communicate with all stakeholders, including customers, about any material or significant operational changes that may have an impact on flight schedules.
    Where there may be flight schedule amendments, such operational changes will be managed and communicated in accordance with the industry norms and practices.

    Ends.

    SAA Spokesperson 
    Tlali Tlali 
    Mobile: +2782 3333 880 
    Email: TlaliTlali@flysaa.com  
    Office: +27 11 978 2298

  • JOHANNESBURG, 16 January 2020 – South African Airways (SAA) has put some of its aircraft up for sale to accommodate the new Airbus A350-900s the airline recently added to its fleet.

    In a tender on the airline’s website, SAA said it was selling nine wide-body aircraft - - five Airbus A340-300s and four Airbus A340-600s - - and 15 spare engines and four Auxiliary Power Units, a device used to provide energy.

    After we received the four new Airbus A350-900, it has become necessary for us to sell our older models to accommodate the new models with superior features such as the quieter cabin, relaxing in-flight environment and more extra-legroom seats in economy class and lie-flat beds in business Class,” said Zuks Ramasia, SAA’s Acting CEO.

    “The decision to sell the aircraft has nothing to do with the business rescue process. For some time we had planned to replace our four-engine aircraft with new generation and more efficient aircraft as part of our fleet renewal programme,”  said Ramasia.

    “When we received five A330-300s in late 2017- early 2018 we had already planned to retire five A340s at that time, but due to the operational fleet undergoing maintenance, the retirement of the aircraft was postponed.  Now is the time to sell the aircraft,” she said.

    Ramasia said with the new A350s which will start operating on its international route network next week, replacing the A340s has become possible, hence the national carrier advertised the sale of the nine aircraft on 10 January. The closing date for the tender is 30 January at 11.00am SA time.

    The aircraft on sale used to operate on regional and international routes, which will now be flown by the A330s and A350-900s.

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Mobile: +27 (0)82 333-3880
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG, 7 January 2020 - South African Airways has been named as one of the top performing airlines globally for on-time performance (OTP) by travel data and analytics company, Cirium.

    SAA was ranked fourth in the category for Middle East and Africa mainline carriers, ahead of some of its major competitors, making SAA the leading African carrier on OTP.

    “According to the International Air Transport Association’s benchmark of OTP, an airline is on-time when it arrives within 15 minutes of the scheduled time of arrival or departs within 15 minutes of the scheduled departure time.  We are excited that most of the time we adhere to these deadlines,” said Zuks Ramasia, SAA Acting CEO.

    SAA’s overall on-time performance across its route network is 85.69%.

    “We are encouraged by this latest announcement about our performance.  It is an endorsement and occasion to celebrate great achievement, especially when judged against our own peers, globally. Customers always have a choice and those who elect to fly with us recognise that we are a dependable airline. The results speak volumes about consistency and reliability of our operations – a key feature underlying our customer value proposition.  This is an important attribute of our business,” said Ramasia.

    As a member of the largest international airline network, Star Alliance, SAA serves 57 destinations within South Africa and across the continent in partnership with SA Express, Airlink and its low-cost carrier, Mango.   SAA also flies to eight intercontinental destinations from its Johannesburg hub.

    “We place a high premium on punctuality as measured through OTP. It is one of our most important customer impact performance indicators.  The more punctual we are, the happier the customers we keep. Any flight delays could lead to costs for the airline and inconvenience to the customer.  Delays could snowball into more delays, requiring more re-planning to recover the schedule for the rest of the day and bring inefficiencies,” concluded Ramasia.

    Cirium works with over 90 per cent of the world’s top 50 airlines. The company, which has published its annual On-time Performance (OTP) Review for the past 11 years, provides a definitive list of the world’s best performing airlines and airports for on-time flight operations.

    Jeremy Bowen, Cirium CEO, said:  “Achieving world-class customer satisfaction and industry-leading product differentiation is about more than just competitively priced tickets and flight availability. When choosing whom to fly with, savvy travellers also now consider airline punctuality and operational reliability.

    “We believe Cirium’s On-Time Performance Review 2019 will inspire airlines and airports to continue innovating to improve their performance. By embracing digital transformation and leveraging data to its full potential, Cirium can help the aviation industry harness its power to improve on-time performance and enhance the passenger experience,” Bowen said.

    ISSUED BY SAA

    About South African Airways:

    South African Airways (SAA) is the leading carrier in Africa, serving 57 destinations, in partnership with SA Express, Airlink, and its low-cost carrier, Mango, within South Africa and across the continent, and eight intercontinental routes from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical; Mango its low-cost carrier; and Air Chefs, the catering entity of SAA. SAA is the winner of the Best Airline Staff Service award in the Africa category; this shows that our customer-facing employees are our true brand ambassadors who made a difference to millions of travelling customers.

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Mobile: +27 (0)82 333-3880
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

    Full on-time report: cirium.com/on-time-performance

     

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