Newsroom

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OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

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05 December 2024 - SAA is still flying! Collapsed Content

Johannesburg, 5 December 2024 – Following the deadlock in wage negotiations between South African Airways (SAA) and the SAA Pilots Association (SAAPA), pilots affiliated with SAAPA, and the National Transport Movement have commenced a strike today, 5 December 2024.

SAA interim chief executive officer, Professor John Lamola said, “This situation is regrettable, and we acknowledge the trust our customers place in us for their travel needs. We are committed to ensuring that all passengers reach their destinations despite the challenges posed by a limited schedule and necessary re-accommodations on other airlines.”

Lamola reassured customers and the aviation fraternity that not all SAA pilots are on strike. “Despite some alterations and restrictions to the SAA schedule and services during this period, SAA remains operational and continues to serve its passengers.”

Details of the limited flight schedule and re-accommodation plans have been communicated to travel agents and passengers who booked directly with SAA through the Call Centre, General Sales Agency, City and Airport Ticketing Offices, flysaa.com, and SAA mobile applications.

For more on this, customers are being advised to visit the SAA website for a detailed FAQ on the flight schedule that will be updated regularly.

Important Contact Details:

Travel Agents requiring assistance should call Trade Support or email tradesupport@flysaa.com
For ticket reissues, requests should be emailed to SAAschedulechange@flysaa.com .
Customers with queries related to Voyager services should contact the Voyager Service Desk at the Call Centre or email VoyagerServices@flysaa.com

ENDS

03 December 2024 - SAA affirms commitment to resolving pay dispute with pilots Collapsed Content

Johannesburg, Tuesday, 3 December 2024 – After protracted wage negotiations, South African Airways (SAA) has received a notification from the SAA Pilots Association (SAAPA) expressing their intent to embark on a strike action commencing 5 December 2024.

The SAA management is doing everything possible to avoid a strike by pilots, or any disruptions to SAA operations, especially during the December peak season.

SAAPA’s initial demand (tabled in May 2024) was for a 30% increase in pilot salaries, subsequently reduced to 15.7% (plus associated benefits). SAA has offered salary increases of 8.46% (backdated to 1 April 2024).

SAA's final wage offer, made to SAAPA on 24 September 2024, is significantly higher than the general salary increases in South Africa in 2024, is benchmarked against international pilot salary adjustments, and is in line with what was granted to the rest of SAA staff members in June 2024.

The offer to the pilots reflects the airline's commitment to the well-being of its employees within the context of the airline's history, current turnaround programme, and future financial sustainability.

Interim Chief Executive Officer Professor John Lamola says while SAA recently reported a modest profit, the airline may not by any means claim to be in a financially robust position. Moreover, he adds, SAA can no longer expect shareholder contributions or recapitalisation from the fiscus.

“Ironically, the pilots have chosen to go on strike exactly on the fifth anniversary of the day SAA was placed in Business Rescue in 2019. SAA cannot return to the lucrative benefits that SAA pilots have historically enjoyed. Acceding to SAAPA current demand for a 15.7% wage increase will trigger SAA’s decline into bankruptcy”, he says.

“SAA has only recently regained its operational viability after emerging from business rescue in 2021. In order not to disrupt this momentum, we are committed to ongoing negotiations with SAAPA and to do everything possible to reach a fair settlement that is mutually beneficial to both the pilots and the company”.

Professor Lamola adds that the team at SAA will ensure that customers, the global travel trade, and all stakeholders are kept fully informed of developments. The airline is implementing contingency measures to ensure that disruption to its services will be as minimal as possible.

ENDS

Media enquiries may be directed to:

Ms Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
LinkedIn: https://www.linkedin.com/company/flysaa
Instagram: https://www.instagram.com/flysaa/

27 November 2024 - SAA to boost SA's economy by R32bn in 2030: Oxford Economics Africa Report Collapsed Content

Johanneburg, 27 November 2024, The report on a study by Oxford Economics Africa – released in Johannesburg today – has shown that South African Airways (SAA) Gross Value Add to South Africa’s GDP in the 2023/24 financial year is R9.1 billion.

The study examined the SAA Group’s core economic contribution by analysing the impact of direct activity generated by SAA on tourism, and South Africa’s international trade; and the indirect activity stimulated by its procurement spending; and induced impact that the wages of its workers and those in its supply chain support in the consumer economy.

The SAA Group — which comprises subsidiary companies SAA Technical and Air Chefs and includes divisions SAA Cargo and SAA Voyager — commissioned the study from Oxford Economics Africa, an essential performance management responsibility, as the airline business essentially stimulates and supports wider economic activity.

Oxford Economics is a London-headquartered consulting leader in global economic forecasting and econometric analysis. Its more than 300 full-time economists and analysts track, analyse and model country, industry, and city-level trends to enrich clients understanding of the implications of the economic outlook for their decision-making. See https://www.oxfordeconomics.com/

Utilising a methodology that distils downstream and related economic benefits that SAA is a catalyst of the study established that airline Gross Value Added to South Africa will more than triple over the next five years, rising from R9.1 billion to R32.6 billion by 2029/30.

The study also shows that the SAA Group’s operations will support 86 700 jobs by 2029/30, up from 25 000 jobs in 2023/24.

Furthermore, the SAA Group’s operations stimulated fiscal revenues (tax) of R1.1-billion in 2023/24, a figure that is projected to rise to R4.4-billion in 2029/30.

The report estimates the SAA Group’s tourism impact at R1.7 billion in 2023/24, rising to R8.9 billion in 2029/30.

The SAA Group’s trade impact in 2023/2024 amounted to R300 million, which is forecast to quadruple to R1.2 billion in 2029/30.

SAA Interim CEO, Professor John Lamola, said, “The Oxford Economics Report affirms that the State’s contribution as the sole shareholder in SAA has not been without a tangible return on investment (ROI). In turn, as the study ventures into a forecast of future impacts as derived from SAA’s growth and expansion plans. It serves as an independent validation of SAA’s current five-year Corporate Plan.”

SAA emerged from business rescue (BRP) in 2021 with just six aircraft and five routes. The airline currently flies 16 aircraft and will take delivery of an additional seven during calendar year 2025. The current footprint of 16 destinations is modelled to support the extension of the route network into Europe, North America and East Asia as SAA maintains its strategic brand as a premium international network carrier.

“It is heartening to know that the impact of SAA dedicated staff goes beyond this organisation. It is helping build the South African economy, which ultimately impacts the upliftment of the African continent,” Lamola adds.

ENDS

Issued By: Group Corporate Affairs

25 November 2024 - Star Alliance is the World's Leading Airline Alliance at the World Travel Awards 2024 Collapsed Content

25 November 2024, Singapore.

For the fifth consecutive year, Star Alliance has been named the World’s Leading Airline Alliance at the esteemed World Travel Awards. The announcement took place at the Grand Final Gala Ceremony held at Madeira, Portugal on 24 November 2024, attended by the elite of global tourism.

Earlier, in the North America edition in July 2024, Star Alliance’s Los Angeles Airport Lounge also achieved significant recognition by securing the title of North America's Leading Airport Lounge for the fifth year running, reinforcing its standing as a leader in airport hospitality.

Expressing his gratefulness for this latest accolade, Star Alliance CEO Theo Panagiotoulias stated, “We are incredibly honoured to receive the title of the World’s Leading Airline Alliance yet again. This enduring achievement reflects the collective dedication of Star Alliance and member airline employees and their commitment to deliver seamless travel experiences. We also extend our deepest thanks to our valued customers for their continued trust and support."

Now in its 31^st edition, the World Travel Awards aims to recognise and celebrate excellence across various sectors of the travel, tourism, and hospitality industries. Winners are determined based on a worldwide poll involving qualified executives in the travel sector, alongside consumer travel buyers.

Graham E. Cooke, Founder, World Travel Awards, said: “A heartfelt congratulations to Star Alliance for winning ‘World’s Leading Airline Alliance 2024’. This outstanding accomplishment highlights how the organisation is raising the bar in aviation alliances. Its dedication to providing customers with seamless journeys – from booking and airports to connections and loyalty – is unrivalled. The dedication of the entire Star Alliance team is inspiring.”

In addition to the alliance-level award, several Star Alliance member airlines also claimed individual victories this year, showcasing the collective strength and service excellence that Star Alliance brings to travellers worldwide. The member airlines were recognised with awards in four categories, including World's Leading Airline to North America, Asia, Africa, and South America.

About Star Alliance

Established in 1997 as the first truly global airline alliance, the Star Alliance network was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Since its inception, it has offered the largest and most comprehensive airline network, with a strong emphasis on enhancing the customer experience throughout the entire Alliance journey.

The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.

Overall, the Star Alliance network currently offers 17,500 daily flights to over 1,150 airports in 189 countries. Further connecting flights are offered by Star Alliance Connecting Partner Juneyao Airlines.

Star Alliance Press Office:

+65 8729 6691; mediarelations@staralliance.com

20 November 2024 - SAA reports steady financial gains for FY 2022/23 at AGM Collapsed Content

Financial highlights

Covering the period April 2022 to March 2023
Group revenue up from prior year with 183%, from R 2.0 billion to R5.7 billion in 2022/23
Net Profit of R252 million.
First time that SAA has seen a positive bottom line since 2012, which was achieved with only 6-8 aircraft.
The airline’s EBITDA of R277 million.
Positive equity of R4.7-billion in the business – a welcome improvement after many years of negative equity.
Final payment against legacy debt made during the year leaving the airline without interest bearing debt
Solid ground established for current trajectory of growth and expansion of airline operations.

Johannesburg – Wednesday, 20 November 2024 – The Interim Board of South African Airways SOC Limited (SAA) presented the results of the business’ performance for the financial year 2022/23 at the Annual General Meeting (AGM), held at Airways Park at the OR Tambo International Airport Precinct, attended by the shareholder representative, Transport Minister Barbara Creecy.

The airline, together with its subsidiaries, posted a net profit of R252 million. Total revenue increased by 183%, from R 2.0 billion the prior year, to R5.7 billion.

The financial year 2022/23 is the first fiscal period of commercial operations since SAA exited business rescue and restarted operations in September 2021.

SAA airline operations turned a prior year's negative EBIDTA of R1.0 billion into a positive R277 million.

This positive 2022/23 performance is particularly notable given the challenging global aviation environment at the time and the then uncertainty around the future of SAA with a strategic equity partner. The International Air Transport Association (IATA) Annual Report 2023 notes tough economic times for air transport worldwide, with the pressures of post-Covid recovery, persistently high interest rates, the war in Ukraine, and the highest oil (and therefore jet fuel) prices impacting airlines’ sustainability.

SAA operated between 6 to 8 aircraft during the financial year, serving only up to 9 destinations.

Since then, a prudent fleet expansion plan has seen the number of operated aircraft double, and seven more aircraft rented for delivery during the financial year 2025/26. The first intercontinental route to Sao Paulo, Brazil was only launched in October 2023.

Since the period ended in March 2023, the airline has increased its routes to 16, including the achievement of the launch of Perth, Australia. Earlier this year, SAA announced additional frequencies to Harare, Lusaka, Lagos, Accra, Mauritius Kinshasa and Perth. The national flag carrier also introduced a new route, to a second destination in the Democratic Republic of Congo, Lubumbashi.

In the process, SAA has been a conscientious creator of jobs. Including the subsidiaries, Air Chefs catering, and SAA Technical aircraft maintenance facilities, the size of the staff has steadily grown from 800 to the current total number around 2000, which includes 140 pilots.

“These pleasing results of the 2022/23 financial year are emblematic of the hard and careful work that went into the relaunching of SAA as a reliable airline and globally admired brand. This has put SAA on a path to financial sustainability without reliance on the fiscus” says SAA Interim CEO Professor John Lamola.

“We have now entered a period of consolidation of the current route network and fleet strategy and are looking to the next phase of quantum growth as SAA renews its fleet to elevate its customer offering, open more intercontinental routes, and pursue its environmental sustainability goals,” adds Lamola.

ENDS

Media enquiries may be directed to:

Ms Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
LinkedIn: https://www.linkedin.com/company/flysaa
Instagram: https://www.instagram.com/flysaa/

About South Africa Airways

With 90 years in the skies, South African Airways (SAA) is the most awarded Skytrax airline in Africa and the proud carrier of the South African flag, linking domestic, regional and international destinations. SAA flies from Johannesburg to Abidjan, Accra, Durban, Cape Town, Gqeberha, Harare, Kinshasa, Lusaka, Lubumbashi, Lagos, Mauritius, Windhoek, Victoria Falls, São Paulo (from Cape Town and Johannesburg) and Perth.

Since first taking to the skies in 1934, SAA has grown to include a passenger airline, a cargo transport service and related services provided through its wholly owned subsidiaries, SAA Technical (SAAT) and Air Chefs. SAAT delivers high-quality maintenance services, major airframe checks, engine overhauls, mechanical components, avionics and line maintenance to SAA and third parties. Air Chefs provides in-flight, airline lounges and other catering services to the airline and third parties.

14 November 2024 - SACCA planned marches on SAA premises are an unnecessary distraction Collapsed Content

Johannesburg - Thursday, 14 November 2024 – South African Airways (SAA) notes the planned marches by the South African Cabin Crew Association (SACCA) on SAA Head Office, Airways Park at OR Tambo International Airport with the first march scheduled to take place on Friday, 15 November 2024.
SAA views the planned marches by SACCA as an unnecessary distraction from the important work of rebuilding the national carrier post the business rescue process and the Covid 19 pandemic.
During the planned labour action, SAA has taken all the necessary precautionary steps to ensure zero disruptions to the daily operations of the airline. The SAA Security Department is on standby to protect employees, suppliers, and the entire Airways Park precinct against any unlawful conduct.
As a way of background, after the business rescue process, the SAA workforce was drastically reduced from roughly 4500 to about 1000 positions in SAA 2.0. To this end, the airline had to renegotiate and sign new agreements with all trade unions. However, SACCA was unsuccessful in its application for recognition, resulting in it being formally derecognised by SAA.
In 2023, SACCA requested Organisational Rights (rights that a union is entitled to such as bargaining rights, appointed as a full-time shop steward, participate in relevant committees, etc.). and as part of this process, the union was required to furnish the airline with recently signed membership forms by employees to ascertain their membership.
While SAA was in the process of working with SACCA on meeting the requirements as per the Labour Relations Act, SACCA declared a dispute against SAA. This matter has now been escalated to the Labour Court for a decision.
SACCA is cited as a respondent in the matter currently before the Labour Court, and they have also filed their own answering papers. It is therefore the view of SAA that all parties must wait for the court process to take its course instead of venturing into extrajudicial processes that serve as an unnecessary distraction and deviation from the important work of rebuilding the airline.

ENDS

Media enquiries may be directed to:
Ms Vimla Maistry
Email: VimlaMaistry@flysaa.com
Mobile: +27 83 324 3620
OR
Mr Khaya Buthelezi
Email: KhayaButhelezi@flysaa.com
Mobile: +27 71 364 7296
SAA social media:

Facebook: https://www.facebook.com/FlySAA

Twitter: https://twitter.com/flysaa

LinkedIn: https://www.linkedin.com/company/flysaa

Instagram: https://www.instagram.com/flysaa/

Web: www.flysaa.com

About South Africa Airways

With 90 years in the skies, South African Airways (SAA) is the most awarded Skytrax airline in Africa and the proud carrier of the South African flag, linking domestic, regional and international destinations. SAA flies from Johannesburg to Abidjan, Accra, Durban, Cape Town, Harare, Kinshasa, Lusaka, Lagos, Lubumbashi, Mauritius, Windhoek, Victoria Falls, São Paulo (from Cape Town and Johannesburg) and Perth.
Since first taking to the skies in 1934, SAA has grown to include a passenger airline, a cargo transport service and related services provided through its wholly owned subsidiaries, SAA Technical (SAAT) and Air Chefs. SAAT delivers high-quality maintenance services, major airframe checks, engine overhauls, mechanical components, avionics and line maintenance to SAA and third parties. Air Chefs provides in-flight, airline lounges and other catering services to the airline and third parties.

04 November 2024 - SAA’s inaugural flight between Johannesburg and Lubumbashi takes to the skies Generating new opportunities for trade, investment and collaboration between two nations that are already strong trading partners Collapsed Content

Johannesburg/Lubumbashi – Monday, 4 November – South African Airways’ (SAA) inaugural direct flight between Johannesburg and Lubumbashi took off from OR Tambo International Airport and landed safely at Luano International Airport today – heralding a new era in connectivity, trade and commerce between these two mining cities of South Africa and the Democratic Republic of Congo (DRC).

The A320 aircraft departed Johannesburg at 10.50am this morning (Monday, 4 November 2024) and landed in Lubumbashi a little more than three hours later. The new route’s schedule of five weekly flights accommodates both point-to-point and connecting passengers.

Many of the DRC’s biggest companies have their headquarters in Lubumbashi. Departure and arrival times between the two cities enable seamless ground transfers to boardrooms and sites that serve trade and industry in both nations, as well as to sites and boardrooms of other key mining destinations in the DRC and neighbouring Zambia.

Says SAA interim chief executive Professor John Lamola: “As an enabler of trade and commerce in Africa, SAA connects two of Africa’s most influential economies and mining centres, bringing together industries, communities and entrepreneurs and enabling us to unlock greater prosperity, foster collaboration and generate new opportunities for trade, investment and development.”

South Africa and the DRC are well-established trading partners. There was 50% compound annual growth in South Africa’s exports to the DRC between 2018 and 2022. In 2022, South Africa’s exports to the DRC totalled R26.6-billion; most comprised refined petroleum and mining machinery.

On the other hand, the DRC’s exports to South Africa totalled R2.4-billion in 2022. The main products it exported to South Africa included refined copper, precious metal scraps, raw zinc and other minerals.

Direct air connectivity between the two nations will nurture this trade relationship and strengthen it to the benefit of both nations and the broader continental economy.

The SAA aircraft that service the new route offer superior belly cargo capacity to meet the cargo requirements of the continental mining, infrastructure and industrial sectors.

“Through this flight we are not merely adding another regional route to our itinerary list; we are also reinforcing a vision for Africa’s future: one where trade flows freely, enabled by connectivity and networking,” says Lamola.

“SAA is honoured to play a role in furthering the legacy of friendship and shared prosperity between South Africa and the DRC. We believe in the immense potential of Africa, and today we are reminded of the power that lies in our connections, our partnerships and our shared commitment to growth.”

ENDS

Direct media enquiries to:

Ms Vimla Maistry

Mobile: +27 (0)83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 (0)71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
LinkedIn: https://www.linkedin.com/company/flysaa
Instagram: https://www.instagram.com/flysaa/

22 October 2024 - Star Alliance Management Team firmly focused on seamless Customer Experience Collapsed Content

Welcomes Ambar Franco as Vice President, Customer Experience to reinforce commitment to diverse leadership and industry expertise
Together with CEO Theo Panagiotoulias, key executives committed to realising the vision of an effortlessly connected world

Star Alliance, the world's leading global airline alliance, firmed up its key management appointments aimed at further enhancing its strategic focus on a seamless experience for member airline customers as they benefit from the Star Alliance network.

Ambar Franco joins Star Alliance as Vice President, Customer Experience. Franco will lead the development and implementation of initiatives designed to enhance the overall customer journey across the alliance: their booking experience, the experience of customers at airports and when they connect between Star Alliance member airlines, and then to ensure their continuing loyalty post travel. She brings significant expertise from the travel industry, most recently having held senior customer experience related roles at the Mandarin Oriental Hotel Group.

Luc Lachoix is Star Alliance’s Vice President, Digital & Technology. Lachoix is responsible for IT architecture, operations, and security, as well as supporting the IT needs of Star Alliance’s Customer Experience and Loyalty business areas. He has served in various roles in the airline industry, including leadership positions at key travel technology companies including Amadeus and Sabre.

Renato Ramos is Vice President, Strategy. Ramos drives Star Alliance's strategic initiatives, business planning, and cross-functional collaboration. Engaged at Star Alliance for the last seven years, he previously served as Director, Loyalty at Star Alliance. Renato is a seasoned aviation expert who has held previous roles at Avianca and LATAM Airlines.

Gayatheri Silvakumer serves as Vice President, People and Culture and leads the implementation of Star Alliance’s human capital and cultural development vision, focusing on talent retention and organisational development. She has held several senior HR roles across various industries, working with organisations such as McCann Worldgroup, Bombardier and Rolls-Royce.

"I am delighted to work with such a diverse leadership team. They bring their extensive experience from within and outside the aviation industry to fast-track our mission of delivering a seamless customer experience at key touch points in their travels,” said Theo Panagiotoulias, CEO of Star Alliance. Ambar, Luc, Renato, and Gayatheri, are each passionate about our vision and executing on it, always with our member airlines’ end-customer in mind."

About Star Alliance

Established in 1997 as the first truly global airline alliance, the Star Alliance network was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Since its inception, it has offered the largest and most comprehensive airline network, with a strong emphasis on enhancing the customer experience throughout the entire Alliance journey.

The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.

Overall, the Star Alliance network currently offers 17,500 daily flights to over 1,150 airports in 189 countries. Further connecting flights are offered by Star Alliance Connecting Partner Juneyao Airlines.

Star Alliance Press Office:

+65 8729 6691; mediarelations@staralliance.com

Visit our website or connect with us on social media

10 October 2024 - SAA announces more flights to key destinations Collapsed Content

Johannesburg, Thursday, 10 October 2024 – South African Airways (SAA) has announced a significant increase in its flight frequencies to key African destinations, starting November 2024. SAA will also increase its flights to Mauritius in December and to Perth in January next year.

Starting in November, SAA will operate 12 weekly flights to both Harare and Lusaka, up from the current 10 times a week to Harare and up from 7 to Lusaka. Flights to Lagos and Accra will increase to four times a week, up from three weekly flights.

In the Democratic Republic of Congo (DRC), SAA will enhance its presence by flying five times a week to Kinshasa.

Domestically, SAA will increase its flights to Gqeberha to three times a day.

Connecting Africa

SAA’s Interim CEO, Professor John Lamola, highlighted that after a rapid route expansion since 2021, SAA aims to consolidate its position and strengthen its role in connecting Africa.

“South Africa has seen a promising travel recovery this year, with most visitors coming from other parts of the African continent. Our strategic growth focuses on expanding routes based on demand and feasibility. We are also guided by our unique mandate as a national carrier, to ensure that we help grow South Africa’s economy. Air travel plays a key role in building our tourism and trade links across Africa, which benefits both South Africa and the continent as a whole,” Lamola said.

Mauritius and Perth

SAA is also poised to increase the frequency of its flights on its successful routes – Mauritius and Perth. The airline will begin flying twice daily to Mauritius from the beginning of December to coincide with peak holiday season. SAA will increase flights to Perth – a very popular destination for South Africans. The first additional frequency will commence in December 2024 and the second will be added from January 2025, taking our frequencies to Perth five times a week.

The new flight options are available online at www.flysaa.com.

ENDS

Media enquiries may be directed to:

Ms Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
LinkedIn: https://www.linkedin.com/company/flysaa
Instagram: https://www.instagram.com/flysaa/

09 October 2024 - SAA to fly direct to Lubumbashi, DRC, five times a week Collapsed Content

Johannesburg, 9 October 2024 – South African Airways (SAA) announces the introduction of five weekly flights between OR Tambo International Airport in Johannesburg and Lubumbashi International Airport in the Democratic Republic of the Congo (DRC).

The launch flight will depart Johannesburg at 10h50 on Monday, 4 November 2024 to arrive in Lubumbashi at 13h20. The service from Lubumbashi to Johannesburg will depart at 14h10 (SA standard time) to arrive in Johannesburg a little more than three hours later. The flight will serve the two cities at these times daily, five times a week, Monday to Friday.

The schedule of five weekly flights is engineered to accommodate both point-to-point and connecting passengers.

There is no time difference between South Africa and DRC.

Many of the DRC’s biggest companies have their headquarters in Lubumbashi. Departure and arrival times between the two cities enable seamless ground transfers to customer offices and sites that serve trade and industry in both nations, as well as other key destinations in the DRC and neighbouring Zambia.

Additionally, SAA offers superior cargo capacity to meet the requirements of traders.

“There is strong market demand, both in South Africa and the DRC, for direct air connectivity between the two nations. Demand is driven by business, trade and the fact that Johannesburg and Lubumbashi are mining powerhouse cities of the continent,” says SAA Interim Chief Executive Officer, Professor John Lamola.

“Providing this service entrenches SAA’s status as an enabler of intra-African trade, connectivity and Africa’s economic growth and development. It also, as a response to market demand, serves the determination of this airline to move decisively towards profitable sustainability,” he says.

The service comes into effect on Monday, 4 November 2024. Reservations are open at www.flysaa.com.

ENDS

Direct Media enquiries to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
LinkedIn: https://www.linkedin.com/company/flysaa
Instagram: https://www.instagram.com/flysaa/

09 October 2024 - Sawubona (SAA Inflight Magazine) takes Silver at prestigious Public Relations Award Ceremony Collapsed Content

Johannesburg, 9 October 2024 – South African Airways (SAA) is proud to announce that Sawubona, our in-flight magazine, won a Silver PRISM Award in the Publishing Titles (Custom) category at the prestigious 2024 PRISM Awards, held in Cape Town recently.

This recognition reflects the magazine's commitment to delivering high-quality, engaging content that captures the essence of South Africa and the world beyond, inspiring our customers on every journey and SAA lounge guests.

The PRISM Awards, hosted annually by the Public Relations Institute of Southern Africa (PRISA), celebrate excellence in public relations and communication management across various industries. The Silver PRISM Award is a testament to Sawubona’s success in staying at the forefront of custom communication , and we congratulate the editorial and creative teams for their outstanding achievement.

Sawubona, meaning Hello in isiZulu, is more than an in-flight magazine – it's also a showcase of our rich cultural heritage and a celebration of the beauty and magic of our destination cities, providing travel inspiration and highlighting SAA’s dedication to connecting people with the best of Africa and the world. We look forward to continuing to offer our passengers a first-class reading experience on every flight.

Vimla Maistry, Head of Corporate Affairs said, “Winning this award is not only a vote of confidence in Sawubona as a quality in-flight magazine but also on our overall inflight customer satisfaction, with our latest survey receiving a score of 87.46%. SAA continues to improve in leaps and bounds since returning to the skies three years ago.”

ENDS

Media enquiries may be directed to:

Ms Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
LinkedIn: https://www.linkedin.com/company/flysaa
Instagram: https://www.instagram.com/flysaa/

26 September 2024 - SAA increases flight frequency on Johannesburg-Harare route Collapsed Content

Johannesburg/Harare - 26 September 2024 – South African Airways (SAA) is pleased to announce that it has increased the number of flights between Harare and Johannesburg from 10 to 12 frequencies per week, with effect from 5 November 2024, to cater for the growing demand.

SAA customers will have the option of two additional flights from Harare to Johannesburg.

Harare flight details:

SA25 departs Harare at 07h20, arriving in Johannesburg at 09h00 (Monday to Friday)
SA23 departs Harare at 12h25, arriving in Johannesburg at 14h05 (Daily)

Johannesburg flight details:

SA22 departs Johannesburg at 10h00, arriving in Harare at 11h35 (Daily)
SA24 departs Johannesburg at 20h10 arriving in Harare at 21h45 (Sunday to Thursday)

The increased frequency is part of SAA’s densification strategy to meet customer demand in the African region, an important area for SAA’s growth strategy.

The increased demand is driven mainly by Zimbabwean expatriates, tourism and increased trade between the two countries. This trend is expected to grow in the coming years as the political environment stabilizes in Zimbabwe.

ENDS

Direct Media enquiries to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
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20 September 2024 - SAA increases frequency of Perth - Johannesburg route Collapsed Content

20 September 2024 - South African Airways (SAA) is responding to increasing demand by boosting the frequency of its nonstop flights between Perth and Johannesburg.

From 8 December 2024, SAA will increase the frequency of its nonstop service from Perth to Johannesburg to four flights per week, with a further increase to five flights per week beginning 7 January 2025.

This increase will provide even more opportunities for Australian travellers to experience SAA service enroute to Africa.

Beginning 7 December 2024, flights will depart Johannesburg at 8:35pm on Tuesdays, Thursdays, Saturdays, and Sundays and arrive in Perth at 12:10pm the following day. An additional flight will depart Johannesburg on Mondays beginning 6 January 2025.

From 8 December 2024, flights will depart Perth at 11:55pm on Mondays, Wednesdays, Fridays, and Sundays and arrive in Johannesburg at 5:10am the following day. An additional flight will depart Perth on Tuesdays beginning 7 January 2025.

Flight No.	Effective Date	Frequency	Departure Airport	Dept. Time	Arrival Airport	Arrival Time
SA 0280	07-Dec-24	Tuesday Thursday Saturday Sunday	JNB	20:35	PER	12:10+1
SA 0281	08-Dec-24	Monday Wednesday Friday Sunday	PER	23:55	JNB	05:10+1
SA 0280	06-Jan-25	Monday Tuesday Thursday Saturday Sunday	JNB	20:35	PER	12:10+1
SA 0281	07-Jan-25	Monday Tuesday Wednesday Friday Sunday	PER	23:55	JNB	05:10+1

Travellers from the East Coast of Australia can easily connect to these Perth departures with seamless connections offered through SAA’s codeshare partnerships with Virgin Australia and Qantas Airways. This makes it even more convenient for Australian passengers to reach South Africa and beyond.

For more information visit www.flysaa.com

11 September 2024 - No impact on SAA Operations Collapsed Content

Johannesburg, 11 September 2024 – South African Airways (SAA) wishes to inform customers and the broader South African public that there is no impact on SAA operations following action taken by the South African Civil Aviation Authority (SACAA) against Dr Nonhlanhla Sishaba, an employee of SAA in the capacity of Chief Medical Officer, for alleged improper and fraudulent conduct in her job.

After a thorough assessment of SAA personnel who were examined and issued with medical fitness certificates by Dr Sishaba, it has been established that only two cabin crew members and one pilot have been negatively affected by Dr Sishaba’s alleged improper and fraudulent behaviour. They will be medically recertified by the end of September as directed by both SAA internal processes and SACAA.

SAA reiterates that the maintenance of the highest culture of safety is non-negotiable, and the airline has a zero tolerance toward any violation of aviation safety regulations in its working environment.

Upon completion of both SAA and SACAA investigations on the matter, SAA will once again communicate the relevant findings and mitigation actions to ensure such acts do not recur in the future.

ENDS

Direct Media enquiries to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
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10 September 2024 - Three years after its relaunch, SAA remains on a solid growth trajectory Collapsed Content

Johannesburg, 10 September 2024 – South African Airways (SAA) continues to report steady, sustainable growth three years after returning to the skies.

The national flag carrier entered business rescue in December 2019, just weeks before the outbreak of the Covid-19 pandemic. After 18 months of non-operation and comprehensive restructuring, SAA returned to the skies on 23 September 2021 with just six aircraft and six routes.

In a letter to SAA staff and the broader stakeholder community celebrating three years since the restart, Interim CEO, Professor John Lamola wrote that, three years later, the airline has more than doubled its route network and tripled its fleet size.

Lamola said, “We are proud that between August 2022 and August 2024, we have grown the airline to 16 aircraft flying 15 routes, with a 400% growth in passenger revenues during that period.”

“To date, we have reopened 11 outstations, including Mauritius, Perth in Australia, and São Paulo in Brazil. Post-Covid, our employment offering has expanded from 500 to around 1 200 staff, including 140 pilots”.

In November 2024, SAA will launch two new routes from its hub in Johannesburg. These are Lubumbashi in the DRC, and Dar es Salaam in Tanzania.

SAA moves to the Transport Ministry

Last month President Cyril Ramaphosa assigned shareholder responsibility for SAA to the national Department of Transport and Minister Barbara Creecy. Lamola said the airline’s leadership has already met with the minister to provide a full debrief on the state of the airline, and its plans for the medium and long term.

“SAA is excited to be a member of the family of state-owned transport infrastructure entities. Our focus is being sharpened to being facilitators of world-class passenger air transportation into and out of South Africa.” Lamola added.

Strategic Equity Partner

Lamola elaborated that SAA is currently executing a business plan that allows the airline to thrive from revenues generated from its operations. The question of whether there will be another strategic equity partnership is tied to SAA’s future growth plans and remains the prerogative of the shareholder.

“As with any airline, SAA’s growth and defense of market share will require continuous capital investment. Therefore, it is part of our job to investigate financing options to fund further expansion and the elevation of our customer service. Over the last three years, SAA has managed to cultivate a positive reputation with both international and South African financial institutions, hence the success in rebuilding our aircraft fleet. We are building on this favorable creditworthiness to strengthen the company’s balance sheet.” said Lamola.

“Supported by the Board, we have identified a range of assets that can be leveraged to unlock funding options. SAA has a portfolio of real estate that was recently valued at R5.5-billion. We also have a surplus of aircraft stock that we are converting into cash.”

Sustainable revenue growth

SAA Group has experienced steady revenue growth since restarting operations in September 2021, albeit from a low base as the aviation industry was emerging from the COVID-19 pandemic.

For the 2022/23 financial year, based on a fleet of six aircraft and six routes, SAA revenue grew by a stellar 96 percent (R5.6 billion) from R2 billion in the previous year.

For the 2023/24 financial year, the airline revenue increased by a further 49% (R7.3billion) owing to fleet capacity reaching 13 aircraft.

The external audit of the 2022/23 financial results is completed and closed, and the audit of the year ending March 2024 is currently underway, with all indications pointing to a net profit for the year.

The global supply constraints of aircraft resulting from the Covid pandemic and the production problems at aircraft manufacturers continue to negatively affect SAA’s financial performance. The delivery of three aircraft which were expected during the last calendar year is still delayed. As a result, SAA will again innovatively utilize aircraft wet-leased from Sun Express (Lufthansa and Turkish Airlines-owned airline) during the coming December peak season.

A driver of economic growth

Lamola said SAA’s growth strategy aims to ensure that the airline attains profitability whilst funding itself from its operations and pursuing award-winning service to its customers.

SAA is now positioned to embrace its national developmental mandate of stimulating tourism, trade, and the driving of transformation in the aviation sector, without compromising its commercial viability.

ENDS

Direct Media enquiries to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 729

SAA social media:

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Twitter: https://twitter.com/flysaa
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10 September 2024 - SAA responds to SACAA findings against medical doctor allegedly issuing fraudulent medical certificates Collapsed Content

Johannesburg, 10 September 2024 – South African Airways (SAA) notes and fully supports the action taken by the South African Civil Aviation Authority (SACAA) against Dr Nonhlanhla Sishaba, an employee of SAA in the capacity of Chief Medical Officer, for alleged improper and fraudulent conduct in her job.

Amongst others, Dr Sishaba allegedly issued medical fitness certificates to aviation personnel, not only at SAA but from other airlines, when her Designated Aviation Medical Examiner (DAME) status had expired on 31 March 2024.

SAA suspended Dr Sishaba with immediate effect until investigations by both SAA and SACAA are completed.

SAA Interim Chief Executive Officer, Prof. John Lamola says “SAA’s most precious asset is its impeccable safety record. In our industry, the maintenance of the highest culture of safety is non-negotiable, and at SAA we have a zero tolerance of any violation of aviation safety regulations in our working environment. It is for this reason that Dr Sishaba has been placed on immediate precautionary suspension whilst the CAA and SAA are investigating her conduct”.

“We reassure our customers that all measures are taken to uphold safety standards, practices and procedures on every flight, and SAA expects integrity and commitment to safety from all its employees.” Lamola added.

ENDS

Direct Media enquiries to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

OR

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

SAA social media:

Facebook: https://www.facebook.com/FlySAA
Twitter: https://twitter.com/flysaa
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02 August 2024 - SAA increases its Flight Frequency to Mauritius Collapsed Content

Johannesburg, 2 August 2024 – South African Airways (SAA) has increased its number of flights to Mauritius to meet the growing demand from travellers between South Africa and the tropical island destination.

The national flag carrier relaunched its service to Mauritius in November 2021 with a daily morning flight. Now, SAA is adding another morning flight between Johannesburg’s OR Tambo International Airport and Mauritius.

Effective 1 December 2024, SAA customers will have the option of two daily morning departure times from Johannesburg between the two destinations.

First flight, SA190 departs Johannesburg at 09h40, arriving in Mauritius at 15h40
Second flight, SA192 will depart Johannesburg at 10h45 arriving in Mauritius at 16h45 (local time)

The return flights from Mauritius, are as follows in local time

SA 191 departs Mauritius at 16h30, arriving in Johannesburg at 18h55
SA 193, departing Mauritius at 17h35, arriving in Johannesburg at 20h00

“Our decision to increase the frequency of flights to Mauritius was driven by demand leisure and business travellers,” said SAA’s Interim Chief Commercial Officer, Mr Tebogo Tsimane.

“Mauritius has long been a favoured holiday destination for South Africans, providing a tropical island holiday experience and is just four hours away from Johannesburg. . Mauritius is also an important investment destination and financial services hub, with many major South African companies and brands expanding their operations on the island,” he added.

Increasing frequencies of the current destinations is a key component of SAA’s growth strategy.

“As intra-African trade gains traction on the back of the African Continental Free Trade Area – SAA plans to be the premium airline of choice to connect Africans and transport goods. The Africa region presents exciting growth opportunities and is pivotal in our future plans,” concluded Tsimane.

The new flight options are available online at www.flysaa.com.

ENDS

09 July 2024 | New SAA Premium Lounge launched in Gqeberha Collapsed Content

Johannesburg (9 July 2024) - South African Airways (SAA) is pleased to announce the re-opening of The Lounge at Chief Dawid Stuurman International Airport in Gqeberha, in partnership with Discovery and Investec Bank Ltd.

This renovated premium lounge in Gqeberha follows the re-opening of the Platinum and Premium lounges that were extensively upgraded at the international departure terminal of the OR Tambo International Airport in Johannesburg.

Located on the first-floor mezzanine level at domestic departures, The Lounge features exceptional coffee, made by professionally trained baristas using La Marzocco espresso machines, as well as a selection of the finest South African wines and a range of fine meals.

“Our beautifully renovated lounges, provide an opportunity for our premium travellers to enjoy SAA’s award-winning brand of hospitality on the ground, as well as in the skies,” says SAA Interim CCO, Tebogo Tsimane.

“With South Africans increasingly returning to the skies over the past few years, it’s clear that many are looking for more comfortable airport experiences as they wait to board their flights.”

Apart from the Lounge’s elegance, and comfortable décor, our guests can also expect dedicated working spaces and complimentary high-speed Wi-Fi.

The Lounge is exclusive to SAA Business Class travellers; SAA Voyager Silver, Gold and Platinum members; Star Alliance Gold members, as well as Discovery Platinum, Black and Purple card holders and Investec Private Bank card holders.

The Lounge operating hours:

Monday to Friday: 05h30 to 19h00

Saturday: 05h30 to 18h15

Sunday: 07h30 to 20h00

Status	No. of guests allowed	Airline
SAA Voyager Lifetime Platinum	Member with three guests	SAA or SAA codeshare flights
SAA Voyager Platinum and Platinum Elect	Member with two guests	SAA or SAA codeshare flights
SAA Voyager Gold and Gold Elect	Member with one guest	SAA or SAA codeshare flights
SAA Voyager Silver and Silver Elect	Member only	SAA or SAA codeshare flights
SAA Business Class travellers	Member only	SAA flights
Star Alliance Gold member	Member with one guest	Star Alliance carriers
SAA Nedbank Premium Credit Card holders, and holders of the Platinum Voyager Credit Card issued by Ecobank	Member only	SAA flights
Discovery Bank Platinum, Black and Purple cardholders	Member with four guests	Any airline
Investec Visa Infinite, Platinum, Business and Youth cardholders	Guest entry can be purchased	Any airline

For any additional information, please contact Daicy Demas at daicydemas@flysaa.com or Donavon Abrahams at donavonabrahams@flysaa.com.

ENDS

02 July 2024 - Star Alliance Los Angeles lounge named North America's leading airport lounge at the World Travel Awards 2024 Collapsed Content

Singapore, 02 July 2024

Star Alliance’s Los Angeles airport lounge has been honoured with the title of North America's Leading Airport Lounge for the fifth year running at this year's prestigious World Travel Awards. The award was announced at the Caribbean & The Americas Gala Ceremony held on the scenic island of Saint Vincent on July 1, 2024.

Star Alliance CEO Theo Panagiotoulias commented on the victory, saying: "Our aim at Star Alliance is to make air travel more effortless and stress-free. Lounges are essential for improving the airport experience, and our Star Alliance LAX lounge has been a standout since its inception. We are excited that it has been recognised as one of the top in the industry consistently."

Mr Panagiotoulias acknowledged the team and continued: "I want to express my heartfelt appreciation to the hardworking team that ensures our LAX lounge operates flawlessly around the clock. Additionally, I thank our Star Alliance member airlines for their ongoing partnership, which has contributed to the lounge's success over the years."

The Star Alliance lounge at Los Angeles International Airport is renowned as one of the finest airport lounges globally, consistently earning prestigious industry accolades. Featuring an outdoor terrace with firepits, a water wall, and panoramic views of the Hollywood Hills, the sprawling 18,000-square-foot lounge captures the essence of Californian charm through the day and transforms into a lively space as night descends. For those seeking a calm pre-flight experience or a space to work and dine, the lounge provides ample opportunities to unwind and enjoy.

The World Travel Awards celebrate and recognise excellence across key sectors of the travel, tourism and hospitality industries. Established in 1993, it is one of the most prestigious award programmes in travel and tourism.

About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition, and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.

Overall, the Star Alliance network currently offers more than 17,000 daily flights to over 1,200 airports in 190 countries. Further connecting flights are offered by Star Alliance Connecting Partner Juneyao Airlines.

Star Alliance Press Office:

+65 8729 6691; mediarelations@staralliance.com

01 July 2024 | SAA Welcomes return of Gol Linhas Aéreas Inteligentes Codeshare Agreement Collapsed Content

Connecting Joburg and Cape Town to Rio de Janeiro, enabling tourism and facilitating business, networking and socio-political cohesion between South Africa and Brazil

Johannesburg, 1 July 2024 - The codeshare agreement between South African Airways (SAA) and Rio de Janeiro-based Gol Linhas Aéreas Inteligentes is back in place. This codeshare agreement is open for sale and travel with immediate effect.

This is a renewal of the SAA/Gol Linhas Aéreas Inteligentes agreement that was suspended during the Covid-19 pandemic.

SAA’s Chief Commercial Officer, Mr Tebogo Tsimane said, “The reinstatement of the codeshare agreement affirms Brazil’s status as a strategically important destination for South Africa. It connects two major economies in the southern hemisphere to enable leisure tourism, and to facilitate business, networking, and trade.

The SAA/Gol agreement includes flights between Cape Town International, OR Tambo International and Galeão-Antonio Carlos Jobim International Airport in Rio. It extends to domestic routes, connecting Johannesburg, Cape Town, Durban and Gqeberha, giving Brazilian visitors seamless access to the four major economic hubs of South Africa. The agreement also makes it possible for SAA to add its designated code on more than 20 connecting Gol-operated flights in Brazil, including (but not limited to) Rio de Janeiro, Brasília, Curitiba, Porto Alegre, Belo Horizonte and Florianópolis.

In time, the airlines will add 60 additional Latin American destinations and many African ones to the agreement, to give travellers optimal choice and make it easier than ever to plan multi-city itineraries on a single SAA/Gol codeshare ticket.

The agreement extends to include accrual of SAA Voyager Miles and Gol Smiles.

Head of Alliances and Distribution at Gol, Mr André Gaspar says, "We are extremely pleased to reactivate this agreement with SAA and to contribute to strengthening relationships between Brazil and Africa. The partnership marks significant expansion in destination options for Gol customers. It provides access to many of Africa's most enchanting destinations and allows Gol customers to depart our main bases and reach two of the most important cities in South Africa, via Guarulhos that’s part of the Sao Paulo metro region."

“The reinstatement of the codeshare agreement with Gol Linhas Aéreas Inteligentes affirms the return of SAA as an intercontinental service provider,” added Tsimane. “It comes six months after SAA launched direct flights into São Paulo and a few weeks after the launch of direct flights into Perth, Australia.

“SAA is providing the market with enhanced connectivity and travel options, not only domestically and continentally, but between Africa, Latin America, and Australia, too. This codeshare agreement, along with direct intercontinental flight offerings, points to SAA’s determination to connect people, businesses, and destinations to enable national, regional, and continental growth. It is an essential component of the airline’s measured and determined return to profitability.”

ENDS

Media enquiries may be directed to:

Ms. Vimla Maistry or Mr Khaya Buthelezi

Email: vimlamaistry@flysaa.com KhayaButhelezi@flysaa.com

Mobile: +27 83 324 3620 +27 71 364 7296

24 June 2024 | Star Alliance named the World's Best Airline Alliance Collapsed Content

19 June 2024 | SAA and SAAF to perform a Fly-Past during 2024 Presidential Inauguration Collapsed Content

South African Airways (SAA) and the South African Air Force (SAAF) will, execute an aerial fly-past to celebrate President Cyril Ramaphosa’s inauguration, over the Union Buildings in Pretoria.

An SAA A330-300 and several military aircraft will execute the fly-past in what will be a demonstration of SAA’s tradition at the presidential inauguration as the proud carrier of the national flag.

A fly-past is a deeply emotional experience, both for the airline and for the people who witness it. It is an act of every South African flying the flag with pride both physically and emotionally. It is SAA’s opportunity to demonstrate the best of what the airline does, showcasing the skill of our crew and the capability of our aircraft at moments when the nation comes together to mark important milestones.

The historic fly-past will be operated by a team of five captains, under the leadership of SAA’s Captain Thomas Williamson, a certified flight instructor and head of training at the airline. He will be joined in the cockpit by Captains Gavin Durr, Koketso Rakokolo, Lee Peters and First Officer Nandi Moloko.

SAA is grateful to its partners – PetroSA, Engen and the Airports Company South Africa (ACSA) as part of honouring our vibrant nation, the pride of the airline, and the people of South Africa.

Fly-past preparations and the fly-past itself may be tracked on social media by following the hashtag #SpotSAA on social media platforms.

ENDS

Issued by Group Corporate Affairs

11 June 2024 | Laduma! SAA now the Official Partner of Bafana and Banyana Collapsed Content

Professor Lamola, interim CEO: “We welcome our national football teams on board, and we look forward to flying them to their various destinations to represent our nation.”

Johannesburg, 11 June 2024, South African Airways (SAA) is delighted to announce that it has entered into a new partnership with the South African Football Association (SAFA) to be the official carrier of South Africa’s national football teams with effect from 1 June 2024.

SAA interim chief executive officer Professor John Lamola says the airline is proud to be the official carrier of the Association, including Africa Cup of Nations bronze medalists Bafana Bafana, African champions Banyana Banyana, and the junior national teams.

“We are delighted to be associated with national sports brands such as Bafana Bafana and Banyana Banyana. This reaffirms our indisputable position as the national carrier and airline of choice for assignments of strategic importance to our nation.

“We welcome our national teams on board, and we look forward to flying them around the world on national duty to represent our nation. We know the players and officials will be well taken care of and will enjoy our award-winning hospitality that SAA is renowned for,” says Lamola.

South African Football Association CEO Lydia Monyepao said the partnership will play a massive role in getting national teams to their destinations for international matches. “We welcome back SAA to help us get to key fixtures in destinations they fly to on a non-exclusive basis. Our approach is to stabilize our commercial partnerships with diverse partners to reduce our cost base and add into our coffers. SAA will play a key role as a strategic partner for our need to travel and compete internationally on a regular basis,” says Monyepao.

The SAA/SAFA partnership, Lamola adds, is in line with the airline’s plans to grow in Africa. It’s a win-win for both SAFA and SAA. The national teams will fly direct to their various destinations, giving players all the rest and comfort, they need for a great performance on the pitch, while exposing the SAA brand to key African markets and on television screens of Africa’s football-loving audiences.

“We look forward to carrying these athletes, and the hopes and championship dreams of the nation. It’s our pleasure and privilege to be the official carrier of our national football teams,” added Lamola.

ENDS

Media enquiries may be directed to:

Mr Khaya Buthelezi

Mobile: +27 71 364 7296

04 June 2024 | SAA reaches amicable settlement with US Aviation Authorities on delayed refunds for Covid period passenger tickets Collapsed Content

Johannesburg, 4 June 2024 - In May 2021, the U.S. Department of Transportation’s Office of Aviation Consumer Protection (“US-DOT”) imposed a civil claim against South African Airways (SAA) on behalf of passengers complaining about delayed refunds on their tickets purchased to and from the United States for flights that were cancelled during the Covid grounding of airline operation. SAA was one of several global airlines that faced the same penalty.

SAA is pleased that it has reached an amicable settlement with the U.S. Department of Transportation) on the matter. From the original penalty claim amount, SAA has accepted the settled imposition of a civil penalty of US$300 000 (roughly R5,4million) to void protracted litigation. The penalty will be paid to the US Treasury in tranches over 540 days of the issuance date of the consent order.

SAA cancelled or significantly changed the flights due to the impact of the COVID-19 pandemic. SAA’s situation was exacerbated by the fact that the company went into administration by Business Rescue Practitioners in December 2019.

In its continuous engagements with the US-DOT, SAA has always contended that notwithstanding the challenges of Business Rescue and the COVID-19 pandemic, SAA took extraordinary steps during 2019-2022 to process refunds for passengers whose flights were cancelled or significantly delayed by the airline, not only in the USA but throughout SAA’s markets.

Between April 2021 and March 2023 SAA has paid around R2.2 billion in Covid period unflown tickets refunds.

“We are pleased that this matter has now been finalised. The intention of the parties was always to find an amicable way of closing this case. We look forward to normalising relations with our customers in the US and welcoming them aboard SAA when we resume flights to the Americas in the future,” said Koekie Mbeki, SAA’s Chief Legal Counsel.

ENDS

Media enquiries may be directed to:

Ms. Vimla Maistry or Mr Khaya Buthelezi

Email: vimlamaistry@flysaa.com KhayaButhelezi@flysaa.com

Mobile: +27 83 324 3620 +27 71 364 7296

25 May 2024 | SAA navigates turning the corner | Mail and Guardian Collapsed Content

Please click here to read more

24 May 2024 | Happy Africa Day - 60th Commemoration of African Unity Collapsed Content

Tomorrow, 25 May 2024, Africans from all corners of the Continent will celebrate 60 years since the founding of the Organisation of African Unity or African Union on 25 May 1963.

This is a momentous occasion for Africa to observe Africans taking steps that bring us closer to realizing the vision of pan-Africanism as espoused by Nkwame Nkruma, the first President of an independent Ghana in 1954.

As South African Airways (SAA), we are excited to play our part to strengthen socio-economic and cultural ties among Africans through intra-African travel and trade.

On the back of the recent launch of the African Continental Free Trade Area, the reenergized SAA plays a critical role to accelerate leisure and business travel across the African continent, supporting continent-wide efforts to integrate African markets.

For example, our recent codeshare agreement with Kenya Airways – which established direct flights between Nairobi and major South African cities – is an example of this effort. Work is underway to establish a Joint Venture (JV) operation with Kenyan Airways between Johannesburg and Nairobi.

It is also envisioned that the successful conclusion of the JV will lead to the establishment of a Pan African Airline Group. This in addition to codeshare agreements with Air Mauritius, Egyptair, Ethiopian Airlines and LAM Mozambique in Africa.

Connecting Africa’s key markets

Since 2021, we have launched direct flights to Windhoek in Namibia, Lusaka in Zambia, Victoria Falls and Harare in Zimbabwe, Accra in Ghana, Lagos in Nigeria, Abidjan in Côte d’Ivoire, Kinshasa in the Democratic Republic of Congo, and Plaisance in Mauritius. These are exciting times for Africa and certainly for SAA.

We also welcome ongoing work by the African Union’s Agenda 2063 on the creation of a Single African Air Transport Market (SAATM). South Africa is one of 34 signatories to the SAATM.

Growing across Africa means businesses need the means to move products, services, and people quickly and safely across the continent. Air travel is key to that, especially for countries where it’s costly and time-consuming to move products across borders using rail or road links.

SAA’s careful, sustainable recovery is happening as Africa stands on the cusp of integration and opportunity. We are determined to do our part to accelerate these efforts.

Happy Africa Day Everyone!

Prof. M. John Lamola

Interim Chief Executive Officer

17 April 2024 | SAA welcomes Gauteng High Court order in Airlink matter Collapsed Content

Johannesburg, 17 April 2024—South African Airways (SAA) welcomes yesterday’s order issued by Judge Unterhalter of the High Court of South Africa, Gauteng Division, regarding a matter brought against SAA by Airlink.

Judge Unterhalter’s order was by mutual agreement of the parties without any admission of guilt on the part of the respondents. It orders the removal of the matter from the urgent court roll to be dealt with by the ordinary courts.

Airlink had alleged that a valued SAA staff member who resigned from Airlink in September 2023 and rejoined SAA had shared commercially sensitive information with SAA.

The court order provides that, while a court date is awaited, SAA accedes to destroy any alleged commercially sensitive information. SAA contends that it does not need information from any other airline to run its operations and that the information Airlink claims to have proprietary rights to, is generally available on airline industry platforms.

The order contains an explicit declaration that, “The Twelfth Respondent [SAA] does not concede that Airlink is entitled to such relief.”

“SAA is pleased with the conclusion of this matter. In the event that Airlink elects to take the matter further, SAA will vigorously defend its case. It is unfortunate that certain media reports bordered on a campaign of defamation against SAA,” said SAA’s interim CEO, Professor John Lamola.

Lamola adds that, “As a responsible national flag carrier with an interest to promote a vibrant and competitive South African airline industry, SAA is pursuing its internal processes in dealing with all aspects of Airlink’s allegations. These processes are now subject to the sub judice rule, as the matter is being litigated in court.” he added.

ENDS

Media enquiries may be directed to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

Office: +27 11 978 2303

08 April 2024 | Star Alliance will continue its tradition of exceptional global connectivity and superior customer experience in Scandinavia Collapsed Content

Singapore, 08 April 2024 - Since its founding in 1997, Star Alliance and its member airlines have maintained a significant presence in Northern Europe. Loyal customers who travel to and from Sweden, Denmark, and Norway have come to appreciate the many benefits of the superior customer experience and loyalty reciprocation that Star Alliance member airlines proudly provide globally, and in Scandinavia.

SAS Scandinavian Airlines plans to exit Star Alliance on August 31, 2024. On behalf of our member airlines, we thank SAS and its employees for contributing to the superior customer experience for which Star Alliance is globally renowned.

During this transition, the experience of our customers is top of mind. Star Alliance, its member airlines, and SAS intend to ensure that this change is seamless for customers, particularly with respect to previously booked flights. Members of frequent flyer programs should consult their individual airline programs directly with specific questions related to mileage accrual and redemption for travel within the Star Alliance network.

Going forward, 17 Star Alliance member airlines will continue to offer direct flights to and from Scandinavia, including Aegean Airlines, Air Canada, Air China, Air India, Austrian, Brussels Airlines, Croatia Airlines, EgyptAir, Ethiopian Airlines, LOT Polish Airlines, Lufthansa, Singapore Airlines, Swiss, TAP Air Portugal, Thai, Turkish Airlines, and United. These Star Alliance member airlines will operate more than 3,700 flights per month to Scandinavia from 23 hubs worldwide, offering customers connections to more than 1,100 international destinations — the most by any airline alliance. In the future, Star Alliance member airlines may bring additional service to Scandinavia.

On September 1, Star Alliance will have 25 member airlines dedicated to fulfilling and enhancing their customers’ global journeys. Star Alliance continues to hold its position as the world's largest and foremost global airline alliance, providing over 17,000 daily departures and serving more than 1,100 airports across 187 countries. In Scandinavia, Star Alliance and its member airlines will continue to provide customers with a wide choice of travel options and focus on delivering a superior customer experience.

About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition, and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.

Overall, the Star Alliance network currently offers more than 17,000 daily flights to almost 1,200 airports in 187 countries. Further connecting flights are offered by Star Alliance Connecting Partner Juneyao Airlines.

08 April 2024 | SAA moves to bring stability to its Executive Management Team Collapsed Content

Johannesburg (8 April 2024) – This past weekend, South African Airways (SAA) has advertised five interim executive management positions, including that of the Chief Executive Officer.

Over the past three years SAA has been led by a talented and committed interim executive management team that has specifically been tasked with steering the airline until the anticipated Strategic Equity Partner (SEP) could come on board. As the pursuit of this transaction with Takatso Aviation has now been terminated, the Board has deemed it necessary to have a properly constituted and permanent executive team to pilot the airline’s strategic plan into the future.

“The filling of these posts is a positive and decisive step aimed at providing organizational stability and predictable direction of the growth plans and expansion plans currently being pursued”, says Derek Hanekom, Chairperson of the Interim Board of Directors.

“The interim executive management team has admirably rebuilt the airline as it emerged out of business rescue with the understanding that their posts would remain interim positions until a new controlling shareholder appoints its management team. All of them, including the Interim CEO, Prof John Lamola, supports this development as a necessary and natural step in strengthening SAA’s position in both the local and international aviation markets.”

“SAA’s strong recovery would not have been possible without the dedication and passion of every single valued SAA employee. The commitment of all employees who serve as the backbone of the airline and who believe in the growth of SAA is highly appreciated by the SAA Board,” added Hanekom.

Applications for SAA’ Chief Executive Officer, Chief Commercial Officer, Chief Human Capital Officer, South African Airways Technical CEO, and Air Chefs CEO closes on Friday, 26 April 2024. Suitably qualified and interested candidates, including the present incumbents, are invited to apply.

ENDS

Media Enquiries may be directed to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

Office: +27 11 978 2303

SAA social media:

Facebook- https://www.facebook.com/FlySAA
Twitter- https://twitter.com/flysaa
LinkedIn-https://www.linkedin.com/company/flysaa
Instagram- https://www.instagram.com/flysaa/

13 March 2024 | SAA enhances flight schedule from Perth in response to customer feedback Collapsed Content

Johannesburg, 13 March 2024 - South African Airways (SAA) is pleased to announce the implementation of customer-driven changes to its flight and route schedule, aimed at improving convenience for its customers.

SAA has undertaken a schedule review of its upcoming Perth, Australia route to identify areas for enhancement. Customers travelling from Perth can expect more convenient departure and arrival times, allowing for easier domestic and regional connections and reduced travel times. This change also assists connecting customers from New Zealand and other cities in Australia. Customers out of Perth, will benefit from an overnight flight which allows better rest on your journey so that you are refreshed and ready to immerse yourself in true African hospitality.

From its inaugural flight on Sunday 28 April 2024, flights from Johannesburg to Perth will depart at 20h55 and arrive at 12h20 the following day. The schedule for outward bound remain unchanged.

On Monday 29 April 2024, the inaugural flight from Perth to Johannesburg will now depart Perth at 23h50 and arrive in Johannesburg at 04h45 on Tuesday 30 April 2024. All times are local for both Johannesburg and Perth.

Customers already booked on the earlier departure time from Perth, will be accommodated on the flight on the same day. Customers who may be adversely affected should call the SAA call centre in Johannesburg on +27 11 978 1111 and in Perth on +61 2 9286 8960 for assistance with the rebooking and reissuing of their tickets.

"We are thrilled to introduce this enhancement to our flight schedule, which directly addresses feedback and preferences from our customers," says SAA’s Chief Commercial Officer, Mr Tebogo Tsimane. "At SAA, we are dedicated to providing exceptional service and a seamless travel experience to meet the needs of all our customers."

With these adjustments on the Perth route, passengers are assured that their feedback will continue to shape and influence the airline's commitment to customer centricity.

The changed full schedule for the time being is:

Flight No.

Effective Date

End

Date

Frequency

Departure Airport

Dept. Time

Arrival Airport

Arrival Time

Block Time Duration

SA 0280

28-Apr-24

24-Oct-24

Tuesday Thursday Sunday

JNB

20:55

PER

12:20+1

09:25

SA 0281

29-Apr-24

25-Oct-24

Wednesday

Friday

Monday

PER

23:50

JNB

04:45+1

10:55

For more information, visit www.flysaa.com

ENDS

Media enquiries may be directed to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

Office: +27 11 978 2303

SAA social media:

Facebook- https://www.facebook.com/FlySAA

Twitter- https://twitter.com/flysaa

LinkedIn-https://www.linkedin.com/company/flysaa

Instagram- https://www.instagram.com/flysaa/

06 March 2024 | SAA's Gqeberha route - now a permanent destination Collapsed Content

Johannesburg, 6 March 2024 - South African Airways (SAA) is pleased to announce that the seasonal route to Gqeberha, formally known as Port Elizabeth will continue as a permanent destination on the airlines flight itinerary beyond 31 March 2024.

This decision reflects SAA’s commitment to expanding its network not only for regional and international, but also for domestic customers and aims at improving convenience for its customers.

SAA offers two return flights per day, seven days a week - between OR Tambo International Airport and Chief Dawid Stuurman International Airport in Gqeberha.

"We are delighted that SAA is able to keep Qqeberha as a permanent route offering and provide a seamless travel experience to meet the needs of all our customers," says SAA’s Chief Commercial Officer, Mr Tebogo Tsimane.

Below is the daily flight schedule.

Flight Number	Origin	ETD	Destination	ETA
SA0405	JNB	11:25	PLZ	13:00
SA0419	JNB	16:00	PLZ	17:35
SA0410	PLZ	13:30	JNB	15:05
SA0422	PLZ	18:05	JNB	19:40

For more information, visit www.flysaa.com

ENDS

Media Enquiries may be directed to:

Ms. Vimla Maistry

Mobile: +27 83 324 3620

Office: +27 11 978 2303