Repatriation Registration

Updated 03 July 12h00 (SAST)

South African Airways has received approvals to operate flights to and from the destinations as listed below.

SAA requires your expression of interest to determine the viability to operate these flights by registering your interest to travel on this portal.

Once registration is completed, you will receive a registration confirmation email with a reference. The registration and reference do not result in a confirmed reservation but is a mere expression of your interest to book on the particular flight.

An SAA staff member will be in email contact once the flight is confirmed to operate in order to assist with your flight booking and advise the SAA banking details for payment of the ticket.

Once you receive the email kindly respond with a clear copy of your passport and proof of payment.

IATA website link: https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm for the latest entry requirements for the country you are wishing to travel to.

Please carefully familiarise yourself by reading through all terms and conditions of travel. Kindly do not seek to contact our call centre or Press Office for further information for individual passengers interested in our Charter flights for repatriation as we are unable to assist. This website is updated with all information relating to charter operations.

Airfares are solely for the purpose of the Repatriation Flights approved by the South African Government to assist Citizens return to their homes or places of employment.

All fares indicated below are per person, inclusive of all relevant taxes and charges, billed in South African Rand. The equivalent in USD and GBP for the respective flights will be advised to you on the date of payment using the prevailing exchange rate.

*Note that a Business Class ticket does NOT include the following: business class meals and service, Business class baggage allowance, amenities. Seating is in full lie flat BC seating at 74” pitch.

Updated 03 July 2020 12h00 (SAST)

PROPOSED DATES – DEPENDANT ON CUSTOMER RESPONSE

REGISTRATION CLOSES 07 JULY 2020

PROPOSED DATE

FROM

Departure time (local)

TO

Arrival time

(local)

BUSINESS CLASS

ECONOMY CLASS

BAGGAGE

13 July

JOHANNESBURG

WASHINGTON

R51 000.00

R35 000.00

2pc@20KG

16 July

WASHINGTON

JOHANNESBURG

R51 000.00

R35 000.00

2pc@20KG

15 July

JOHANNESBURG

LONDON

R40 000.00

R20 000.00

2pc@23KG

17 July

LONDON

JOHANNESBURG

R40 000.00

R20 000.00

2pc@23KG

 

General Information

  • Please only register ONCE.
  • Registration on this portal does not constitute a reservation for the flight, it is only a record of your interest, which will determine the viability to operate the flight.
  • Confirmation if the flight operates will be latest 48 hours prior to scheduled departure date.
  • SAA reserves the right to reschedule or cancel flights based on demand.
  • SAA reserves the right to postpone or cancel a flight should the appropriate governmental or airport authority approvals not have been received.
  • Registration can only be per person, unless the adult has an accompanying infant.
  • One adult may only accompany one infant due to airline safety regulations.
  • Only passengers cleared by the Department of Home Affairs or the respective Embassies will be allowed to book and travel. The responsibility for travel document clearance resides with the traveller and must be arranged between the traveller and respective embassy or DIRCO. Refer: www.dirco.gov.za for all South African citizen repatriation matters as well as all contacts for South African representation offices abroad.
  • All passengers must be in possession of the relevant travel documentation and approvals to enter the country they choose to fly to.
  • Any fines received by SAA for passengers who do not have the correct documentation will be billed to the respective customer.
  • Please note that a Business class seat does not include any Business class service or amenities. Seating is however in a full lie flat seat with 74” pitch.
  • Please do not deposit money into the SAA account until you are confirmed by SAA and receive a booking reference with payment instructions.
  • Only Electronic Bank Transfers will be accepted as form of payment.
  • Airfares are one-way, per person and inclusive of taxes and surcharges. Infants pay 10% and sit on the parent’s lap; one infant per adult. Infant Luggage allowance is 1 piece at 15kg plus 1 x car seat or stroller allowed.
  • When you receive an email confirming your booking please forward a copy of your passport and proof of payment with your name and surname to SAA. Use your Surname and First name as the reference on the EFT deposit.
  • A refund will be provided if you are not approved by the DHA or you show symptoms of COVID-19 on the day of departure. Refunds take 7 working days to process.
  • No pets, live animals or sporting equipment allowed. However, guide dogs will be allowed.
  • Customers with limited mobility must indicate this to the SAA agent at the time of booking in order that we can assist you. A maximum of 7 wheelchair requests can be approved per flight.
  • As these are repatriation flights, SAA is unable to offer an Unaccompanied Minor service, all children under the age of 18 must be accompanied by an adult.
  • All passengers MUST carry their own PPE/Masks for the flight
  • These flights are point to point. Passengers are responsible for their own onward connections if applicable.
  • New destinations will only be advertised when they are confirmed, or when a charter is being explored.
  • Once you are confirmed for travel and prior to making your way to the airport, please check if you have:
    • Valid passport
    • Relevant travel visa / approvals for the country of arrival
    • Valid ticket with proof of payment for ticket.
    • Completed South African Port Health questionnaire (COVID-19) for domestic, regional and international air travel. Refer link on flysaa.com to download the relevant form.
    • Personal Protection: please take your own face mask and hand sanitizer
    • Personal belongings and luggage as per luggage allowances.
    • Follow the respective airport authority regulations for travel

*Mandatory fields

Contact Details

Traveller Details

Are you holding an existing SAA ticket for the same route you are requesting ? (Yes)  
No, I would like to purchase a ticket  

  I confirm that I have the consent of all travellers referenced above to act as their point of contact.

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