The world's largest timed cycle race is coming soon, so whether you are looking to achieve your best personal time or you just want to experience the beauty of Cape Town on your bicycle, SAA has the best package to get you, and your bicycle to Cape Town, on time for the race.

The efficient and safe carriage of your bicycle to and from Cape Town is of prime importance to South African Airways and every endeavour will be made to ensure that your bicycle receives the appropriate care in handling and carriage.

The following points will help us in helping you to arrange your Cape Cycle Tour experience and make it a weekend to remember.

  • Reservations

    Please remember to inform the reservations agent or your travel agent that your bicycle will be accompanying you at time of reservation. Participation must be confirmed in SSR. A maximum of 30 bikes on A359, A346, A343, A333, A332 and 12 bikes on the A 319/320 will be booked via special handling.

    Our Reservations Department can be contacted on the call share number: 086 160 6606.

  • Payment Options

    Your bicycle will be transported at a handling fee of R350.00 including VAT per sector, to and from Cape Town.  Handling fees are payable at the airport  and payment is applicable to all Cape Cycle Tour participants travelling on SAA flights.

    The applicable bicycle charge will be valid for transportation:

    02 – 07 March 2020 to Cape Town

    08 – 15 March 2020 from Cape Town

    When making payment, please remember to advise the cashier on the amount of bicycles and sectors you will be paying for.

    For International customers, the handling fee payment may be made on departure and customers will receive an EMD, this will serve as proof of payment. International customers can pay the handling fee on arrival in Johannesburg, provided they have sufficient connecting time.

    Please note, that this fee is non-refundable.

     

  • Packing Of Bicycles

    Bicycles must be securely packed. Special boxes and bags are obtainable from bicycle outlets and associations. Please make use of this type of packaging as it prevents your bicycle from possible damage. South African Airways will not take liability for damages of bicycles if they are not securely packed in the special boxes or bags. 

    Bicycles must meet the out of gauge (OOG) dimension restrictions per ACSA regulations, to be accepted and safely transported. If bicycles do not meet the OOG restriction, bicycles will be treated as Cargo and will not be accepted.

    Out of Gauge Dimensions – Max Total 290cm

     

     Dimensions

    Min

    Max

     Length (mm)

    250

    2000

     Width (mm)

    250

    800

     Height (mm)

    100

    750

     Weight (kg)

    1.5

    32

     

    Kindly ensure that the box or bag is clearly marked with your contact details.

    Handlebars should be turned parallel with the frame, pedals removed or turned inward, tyres deflated and the seat must be put down. All electronic equipment must be removed and transported separately.

    As per IATA Dangerous Goods Regulations we may allow a maximum of four small cylinders, containing carbon dioxide or other suitable gas in Division 2.2, per person. The water capacity may not exceed 50ml per cylinder. Due to the number of bicycles we are accepting we will limit these to two cylinders per bicycle.

    Please note also that the carriage of bicycle tyres in the overhead compartment of the aircraft will not be permitted as the tyres do not meet the minimum size requirements and this may cause damage to both the aircraft and the bicycle equipment.

    The opening of bicycle boxes / bags will be conducted as a security measure.

  • Departing - OR Tambo International Airport

    Cyclists departing from Johannesburg must check in with their bicycles at counter B42 and B43 at least 90 minutes prior to departure. The closing time for bicycle acceptance during this period is 45 minutes prior to departure.

    The customer and bicycle will travel on the same aircraft hence the importance to ensure that the bicycle is confirmed in the booking. Cycles not confirmed will only be accepted on a standby basis subject to space availability.

  • Arrival - Cape Town International Airport

    Bicycles will be delivered to the normal baggage arrivals area where it must be collected immediately with other baggage. SAA will not store any bicycles or accept liability for unclaimed bicycles.

  • Departing - Cape Town International Airport

    Cyclists departing from Cape Town must check in with their bicycles at the normal check–in counters at least 90 minutes prior to departure. The closing time for bicycle acceptance during this period is 45 minutes prior to departure.

    The customer and bicycle will travel on the same aircraft hence the importance to ensure that the bicycle is confirmed in the booking. Cycles not confirmed will only be accepted on a standby basis subject to space availability.

  • Arrival - OR Tambo International Airport

    Bicycles will be delivered to the normal baggage arrivals area where it must be collected immediately with other baggage. SAA will not store any bicycles or accept liability for unclaimed bicycles.

  • Handling at all other Airports

    Normal handling procedures will apply - i.e. at check-in and delivery. However, you are kindly requested to check-in at least one hour and thirty minutes prior to departure of your flight.  Customers travelling on the Mango code share must refer to the Mango website for more information. 

  • International Customers

    International customers must clear their bicycles at first port of entry and proceed to Terminal B counter B42 at OR Tambo International Airport for acceptance.
  • Important Contact Numbers

    Cycle Enquiries
    OR Tambo Int'l Airport
     +27 11 978 3733
     +27 11 978 5876

    Baggage Handling Officer
    Cape Town Int'l Airport
    +27 11 936-2202/3

    Good luck and wishing you all the best for the tour!