South African Airways strives to inspire our customers with African hospitality in every detail, every time. Commitment to our passengers is key to our brand and we strive to get it right, first time, every time. Contact us should you have any customer care related queries.

  • Reservations

    Email Address: ReservationsJNB@flysaa.com

    Or give us a call:

    Tel : +27 11 978 1111

    Office Hours : Daily, 06h00 to 22h00 (SAST)

    Open weekends and South African Public Holidays

    Customer Services

    Twitter: @flysaa_care

    The Care Team of Excellence! We offer you Personalized Customer Support, Attend to all your General Queries ,Travel Info & Great conversations.

     Mon - Fri 07:00-19:00 Sat & Sun 07:00-16:00 (SAST)

    Email Address: SAAcustomerservice@flysaa.com

    Office Hours: Weekdays, 08h00 - 16h30 (SAST)

    Closed weekends and South African Public Holidays

    Voyager

    Email Address :voyager@flysaa.com

    Or give us a call:

    Tel: +27 11 978 1234

    Office Hours: Daily, 07h00 to 21h00 (SAST)

    Refunds

    Email Address: onlinerefunds@flysaa.com

    Office Hours: Weekdays, 08h00 - 16h30 (SAST)

    Baggage Service

    (Lost/damaged)

    Email Address : Baggageservices@flysaa.com

    Or give us a call:

    Tel: +27 11 978 2888

    Office Hours: Daily, 08h00 to 16h30 (SAST)

    Cargo

    Email Address: SAACargoReservations@flysaa.com

    Or give us a call:

    Cargo Reservations and Customer Care

    Tel: +27 11 978 3366 or +27 11 978 1119

    Office Hours: Weekdays, 08h00 to 17h00 (SAST)

    Saturdays, Sundays and Public Holidays: 08h00 to 13h00  Call +27 83 419 8672

    Website Queries

    Email Support: webhelp@flysaa.com

  • Accra
    Reservations
    Ist  Floor Nester Square, Airport City - Accra Ghana
    Joyceashigbey@flysaa.com
    233 302 783676-8  & 233 244 344 583
    08h30  - 17h30 ( Mon - Fri )
    Customer Service
    00233 244 344 583
    fb.com/flysaaGhana   , @flysaaghana
    Voyager
    233 244 344 583 / 233 302 783676 - 8
    Joyceashigbey@flysaa.com
    Refunds
    233 244 344 583 / 233 302 783676 -8
    Joyceashigbey@flysaa.com
    Baggage Services
    233 593 823 774
    ACC.LOFO@Swissport.com
    Office # T013 , Terminal 3 Kotoka Int. Airport, Accra
    00233 244 344 582 
    17h00 - 23h00 ( Tues / Thurs & Saturday )
    Cargo
    233 302 763076  , 233 544 311 505
    francis@airghana.com  ; peter@airghana.com
    Saturdays: Closed on public holidays
    Airport Sales and Ticketing Desk
    +233 501 482 836

     

    Blantyre
    Reservations
    Amaryllis Hotel,2 Laws Road,Blantyre,Malawi
    sales@smarttravelmalawi.com
    002651820629/'002651820991
    0800 - 1700
    Customer Service
    00 265 1 820 629/'00265999493130
    Instagram: Smarttravelmalawi
    sales@smarttravelmalawi.com
    Voyager
    00265 1 820 629
    sales@smarttravelmalawi.com
    Refunds
    00 265 1 820 629
    sales@smarttravelmalawi.com
    Baggage Services
    00265 1 820629
    sales@smarttravelmalawi.com
    Chileka Airport,Blantyre,Malawi
    00265999493130
    0800 - 1700

    Egypt

    Emeco Travel , 2 Talaat Harb street , Tahrir Sq. Downtown, Cairo Egypt 
    Raniasadek@flysaa.com
    20 225 795 008
    09H00- 16H00
    Raniasadek@flysaa.com / maimonier@flysaa.com
    20225795008 /  201 006 011 166
    Raniasadek@flysaa.com / maimonier@flysaa.com
    20225795008 /  201 006 011 166
    Raniasadek@flysaa.com / maimonier@flysaa.com

     

    Harare

    Reservations
    7 Falmouth Rd, Alexandra Park, Harare
    NoreenChisora@flysaa.com
    2 638 677 702 702
    0800-1630
    Customer Service
    0027 (0)11 978 2888 I14
    Facebook:
    SAACustomerService@flysaa.com 
    Voyager
    2 638 677 702 702
    TendaiLioga@flysaa.com
    Refunds
    2 638 677 702 702
    HRERefunds@flysaa.com
    Baggage Services
    263 242 575 561
    baggage@nhszim.co.zw
    Robert Gabriel Mugabe International Airport , Harare
    2 638 677 702 702
    1000-1400
    Cargo
    263 773 370 843
    internationalcargosolutionszw@yahoo.com
    0800-1800

     

    Kinshasa
    Reservations
    25 Av de l'Equateur, Immeuble MK TOWER, 1st Floor /Kinshasa-Gombe
    00243 853800895
    Monday-Friday  (08h30/16h30)
    Customer Service
    00243 850191945
    https://www.facebook.com/SouthAfricanAirwaysRDC
    CedrickIzemengia@flysaa.com
    Refunds
    00243 850191345
    NdzeGhansibe@flysaa.com
    Baggage Services
    00243 900157654/00243 896196796
    N'Djili International Aeoport 
    00243 907630191
    Wed/Fri/Sun (19h00 /00h00)
    Cargo
    00243 818124356
    Wed/Fri/Sun (19h00 /00h00)

     

    Lagos
    Reservations
    63, Adekunle Fajuyi Street Ikeja GRA, Lagos, Nigeria
    Reservationslagos@flysaa.com
    234 1 2702681-5, 2700712 and 09084999274
    8:30am - 4:30pm
    Customer Service
    234 1 2702681-5, 2700712 and 09084999274
    Reservationslagos@flysaa.com
    Voyager
    234 1 2702681-5, 2700712 and 09084999274
    Reservationslagos@flysaa.com
    Refunds
    234 1 2702681-5, 2700712 and 09084999274
    Reservationslagos@flysaa.com
    Baggage Services
    234 1 2711379 and 234 1 4482325
    MURTALA MUHAMMED AIRPORT IKEJA, NIGERIA
    234 1 4482325 and 234 2711379
    2:30pm - 10:30pm
    Cargo
    234 8067312441 and 234 8028389052
    sulymanakinwande@flysaa.com
    8am  - 5pm

     

    Lilongwe
    Reservations
    Plot No 13/9 Golden Peacock Hotel, City Centre,Lilongwe,Malawi
    sales@smarttravelmalawi.com
    265 1 770307/ 1 772 242
    0800 - 1700
    Customer Service
    00265 1 772 242/'00265999493130
    Instagram: Smarttravelmalawi
    sales@smarttravelmalawi.com
    Voyager
    00265 1 772 242
    sales@smarttravelmalawi.com
    Refunds
    00265 1 772 242
    sales@smarttravelmalawi.com
    Baggage Services
    00265 1 772 242
    sales@smarttravelmalawi.com
    Kamuzu International Airport,Lilongwe,Malawi
    00265 1 700610/'00265999493130
    0800 - 1700

     

    Lusaka
    Reservations
    plot744 church Hill Road ,southern sun ridgeway hotel Lusaka 
    mildredmusoka@flysaa.com
    260211252409
    08:30 - 17:00 Mon-Fri
    Customer Service
    260977777224
    Refunds
    SelinaSoko@flysaa.com
    Baggage Services
    First Floor KKIA Terminal Two Lusaka
    260977777224
    09:00-14:00 Daily
    Cargo
    260955777200

     

    Mauritius
    Reservations
     The Gardens, Bagatelle Office Park,Moka
    Mrutosa@flysaa.com
    230-2026737/2026787/2026777
    Monday to Friday, 08.30-17.00 /Saturday 08.30 to Noon
    Customer Service
    +27 (0)11 978 2888 
    Facebook: Flysaa Mauritius
    SAACustomerService@flysaa.com 
    Voyager
    +27 11- 978 1234 Call Centre
    Voyagerservicerecovery@flysaa.com
    Refunds
    2711-9781786
    Onlinerefunds@flysaa.com
    Baggage Services
    230- 6035905
    baggageservice@ground2air.mu
    Sir Seewoosagur Ramgoolam International Apt Plaine Magnien
    230 - 6035903   or Duty Manager Cell 54217163
    07.00-19h00
    Cargo
    230-6035909/10/11
    Cargo.import@ground2air.mu /Cargo.export@ground2air.mu
    Monday to Saturday 08.30-16.30

     

    Maputo

    Reservations

    107, Maguiguana Avenue - Maputo

    Edna.Sale@Zayavt.co.mz

    00258 21601000/03

    Mon-Fri: 08H00 -16H00

    Customer Service

    00258 87 0000 640

    Valdemiro.Maundze@Zayavt.co.mz

    Voyager

    00258 21601000/03

    Valdemiro.Maundze@Zayavt.co.mz

    Refunds

    00258 21601000/08

    faheema.sulemane@zayavt.co.mz

    Baggage Services

    Mozambique International Airport

    00258 21081636

    Mon-Fri: 08H00 -16H00

    Windhoek

    Reservations offices
    Levinson Arcade 1st Floor
    222 Independence Ave
    Windhoek
    Namibia
     
    Booking Contact Details
    Tel: +264-8334-30200
    Website: www.flysaa.com
     
     
    Operating Hours
    Monday to Friday 08:00 -16:30
    Saturday from 09:00 -13:00
     
    Customer Service
    Tel: +2711-978-2888
    Facebook: www.facebook.com/SAANamibia
     
    Voyager
    Tell: +2711-978-1234
    Email: voyagerservicerecovery@flysaa.com
     
    Baggage Service 
    WDH.LPO@menziesaviation.com
    +264 62 540 678 (Option 1)
    Supervisor @Audrey Martin +264 85 774 8189
     
    WDH.Exports@menziesaviation.com
    WDH.Imports@menziesaviation.com
    +264 62 540 678 (Option 2)
    Supervisor @Jacob Hitula +264 85  770 7575
  • United Arab Emirates

    Dubai Reservations and Ticketing (City Office)

    Tel: +971 (0)4/ 3970 766

    Airport Operation Emergency Number  +971 (0)50 6578923

    Opening hours: Mon - Sat 09:00 - 18:00. Closed on public holidays and Sunday.

    Please note there is no Reservation system access at the airport

    Abu Dhabi Reservations and Ticketing

    Tel: +971 (0)2/ 6780 038

    Opening hours: Mon - Sat 09:00 - 18:00. Closed on public holidays and Sunday

  • Refunds

    OnlineRefunds@flysaa.com

    Austria

    euhelp@flysaa.com

    Tel: +49 69 95799988

    Belgium

    Please contact our office in the Netherlands (information provided below)

    Cyprus

    Please contact our office in Greece (information provided below)

    Czech Republic

    GLOBAIR

    Tel: +420 234 723 240

    Fax: +420 234 723 204

    Opening hours: Mon - Fri 09:00 - 17:00

    GLOBAIR, s.r.o. GSA for SAA, Jungmannova 750/34, 110 00 Prague 1, Czech Republic

    Denmark

    euhelp@flysaa.com

    Tel +45 787 138 84


    Finland

    euhelp@flysaa.com

    Tel +45 787 138 84


    France

    Aviareps (France)

    Tel: +33 153435317

    Fax: +33 153437919

    SAA.france@aviareps.com

    Opening hours: Mon - Fri 09:00 - 13:00 and 14:00 - 17:00

    South African Airways, c/o Aviareps, 122, avenue des Champs Elysées, 75008 Paris, France

    Germany

    euhelp@flysaa.com

    Tel: +49 69 95799988


    Greece

    Discover the World Marketing

    Tel: +30 2109600942

    Fax: +30 2109600941

    info@discovertheworld.gr

    Opening hours: Mon - Fri 09:00 - 17:00

    South African Airways c/o Discover the World Marketing, 151 Kyprou Ave, 164 51 Argyroupolis, Greece

     

    Hungary

    GSA Tensi Aviation Ltd

    Tel: +36 1 9991490

    Fax: +36 1 9991466

    flysaa@tensi.hu

    Opening hours: Mon - Fri 09:00 - 17:00

    South African Airways c/o GSA Tensi Aviation Ltd., H-1023 Budapest, Komjadi Bela Street 1, Hungary

    Israel

    Tel: +972-3-7951733

    Travel Agent Support | tradesupport1@flysaa.com

    Website Queries | webhelp@flysaa.com

    or contact our offices in the Middle East

    Italy

    Aviareps reservations and ticketing

    Tel: +39 0243458381

    Fax: +39 0243458340

    SalesSAA.Italy@aviareps.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed italian national holidays.

    Aviareps general enquiries

    Tel: +39 02 43458381 / +39 02 43458340

    SalesSAA.Italy@aviareps.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed italian national holidays.

    South African Airways c/o AVIAREPS AG, Piazza della Repubblica 32, 20124 Milan, Italy


    Netherlands

    Aviareps BV

    Tel: +31 206551177

    Fax: +31 206230151

    saa.ams@aviareps.com

    Opening hours: Mon - Fri 09:00 - 17:30

    Administration office address

    Aviareps BV, Capellalaan 121, 2132 JM Hoofddorp, Netherlands

     

    Norway

    euhelp@flysaa.com

    Tel +45 787 138 84

     

    Poland

    DTL Sp. z o.o.

    Tel: +48 224553824

    Fax: +48 224553827

    saa@dtl.waw.pl

    Opening hours: Mon - Fri 09:00 - 17:00

    South African Airways c/o DTL Sp. z o.o., 16/4 Tamka Str, 00-349 Warsaw, Poland


    Portugal

    ATR

    Tel: +351 217618991

    saa@atr.co.pt

    South African Airways c/o ATR, Av. D. João II, Lote 1.16.1 – 8º andar, Edifício ES Viagens, 1990-083 Lisbon, Portugal


    Russia

    Aviareps

    Tel: +7 495 937 59 53

    Fax: +7 495 937 59 51

    SAA@aviareps.com

    Opening hours: Mon - Fri 09:00 - 18:00.

    South African Airways c/o Aviareps AG, Olympiysky prospect, 14, BC “Diamond Hall”, 129 090 Moscow, Russia


    Spain

    EUROINDICO, S.L.

    Tel: +34 912960420

    Fax: +34 912960416

    southafricanairwaysmadrid@flysaa.com

    Opening hours: Mon - Fri 09:00 - 18:00

    South African Airways c/o EUROINDICO, S.L., Via Dos Castillas 9C, Portal 2, 3º B, 28224 Pozuelo de Alarcón, Spain

     

     

     

    Sweden

    euhelp@flysaa.com

    Tel +45 787 138 84


    Switzerland

    euhelp@flysaa.com

    Tel: +49 69 95799988

     

    Turkey

    Aviareps

    Tel: +90 2122974851

    Fax: +90 2122974854

    Opening hours: Mon - Fri 09:00 - 18:00.

    South African Airways c/o Aviareps , Miralay Sefikbey Sokak 9/5 Gümüssuyu, 34437 Taksim, Istanbul, Turkey

     

    Ukraine

    Aviareps

    Tel: +38 0444906501

    Fax: +38 0444965989

    Opening hours: Mon - Fri 09:30 - 17:30.

    South African Airways c/o AVIAREPS AG, 9/2, Chervonoarmijska, of.4, 01004, Ukraine, Kyiv

  • Argentina

    Tickets, Reservations & Voyager

    E-mail SAABrazil@flysaa.com

    Australia

    General Enquiries

    Sydney: +61 02 9286 8960 Mon - Fri 09:00 - 17:00 Sydney local time.

    Perth: +61 08 9216 2200 Mon - Fri 09:00 - 17:00 Perth local time.

    SAAAustralia@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:00 excluding public holidays.

    Perth International Airport

    Opening hours: Tue - Fri 08:30 - 16:00 and Sat - Sun 08:30 - 14:30

    Baggage service numbers:

    +61 8 9270 9533 / 9433.

    Lost property: perops@flysaa.com 

    Cargo: +61 8 9475 6250

    Administration office address

    South African Airways, Level 7 , 7th Floor, 68 St Georges Terrace, Perth W.A, 6000, Australia

    Bahrain

    Please contact our office in Dubai.

    Belgium

    Please contact our office in the Netherlands (information provided below)

    Brazil

    E-mail: SAABrazil@flysaa.com

    Cambodia

    East Sea Travel and Air Service (Phnom Penh City)

    Tel: +855 23 22 11 35/22 13 34/ 22 11 34

    Opening hours: Mon - Fri 08:00 - 12:00 and 13:30 - 17:00, Sat 08:00 - 12:00. Closed on Sunday and public holidays.

    Room 124 Phnom Penh Center Block A, Coner Sihanouk (274) and Sothearos (3) Tonle Bassac, Chamkamon, Phnom Penh, Cambodia.

    Cape Verde

    Amílcar Cabral International Airport

    Tel: +238 241 1358 or +238 241 1788

    Fax: +238 241 1093

    saasal2@cvtelecom.cv

    Opening hours: Mon - Fri 08:00 - 15:00

    Aeroporto Int Amilcar, Cabral, Cp 44 Ilha Do Sal, Cape Verde

    Chile

    Tel: 56 2 376 9040

    afrugone@spacechile.com

    Opening hours: Mon - Fri 09:00 - 18:00

    SPACE, Avenida Nueva Providencia 1881 of. 713, Providencia, Santiago, Chile

    China

    Beijing BEALL Business Consulting Services Ltd.

    Beijing Office

    Tel: +86 10 6502 6789

    Fax: +86 10 6595 0029

    Opening hours: Mon - Fri 09:00 - 18:00. Closed on Saturday, Sunday and public holidays.

    Room 1701, Richen International Center, No. 13 Nong Zhan Guan Nan Lu, Chaoyang District, Beijing 100125, China.

    Shanghai Office

    Tel: +86 21 6362 1461

    Fax: +86 21 6340 4380

    Opening hours: Mon - Fri 09:00 - 17:30. Closed on Saturday, Sunday and public holidays.

    Room 1101, ZRT Tower, No.20, Lane 1228, Jiangchang Road- Shanghai- P.R.China

    Guangzhou Office

    Tel: +86 20 8332 0062

    Fax: +86 20 8333 0322

    Opening hours: Mon - Fri 09:00 - 17:30. Closed on Saturday, Sunday and public holidays.

    Room04-05, 31/F,Metro Plaza,183 Tian He Bei  Road, Guangzhou, PR China 510630.

    Columbia

    Please contact our office in Brazil (information provided above)

    Hong Kong

    General Enquiries

    Tel: +61 1 300 435 972

    Fax: +61 8 9216 2223

    SAAAustralia@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:00

    India

    Reservations & Ticketing (Mumbai)

    Tel: +91 22 62376222

    BomRes@flysaa.com

    Opening hours: Mon - Fri 09:30 - 17:30. Closed on declared public holidays and weekends.

    South African Airways c/o Interglobe Air Transport, 1st Floor, 11 Jolly Maker Chambers II, Nariman Point, Mumbai - 400 020, India.

    Sales office (Bangalore)

    Contact person: Percy Soans

    Email: renauld.soans@interGlobe.com

    Sales office (Hyderbad)

    Contact person: Imran Mohammed

    Email: imran.mohammed@interglobe.com

    Sales office (Chennai)

    Contact person: P Munuswamy

    Email: p.munuswamy@interglobe.com

    Sales office (Kolkata)

    Contact person: Rumella Dutta

    Email: Rumela.Dutta@interglobe.com

    Sales office (New Delhi)

    Contact person: Ashish Saran

    Email: Ashish.Saran@interglobe.com

    Sales office (Ahmedabad)

    Contact person: Nikunj Vakil
     
    Email: Nikunj.Vakil@interGlobe.com

    Indonesia

    PT. AVS Indonesia

    Tel: 62 21 290 79787

    Fax: 62 21 290 79810

    Email: Sales-oal@aviationindonesia.com and reservation@aviationindonesia.com

    Opening hours: Mon – Fri 08:30 – 17:30. Closed on Saturday, Sunday and public holidays.

    Administration office address

    27th Floor, Unit C - ALLIANZ TOWER
    Jl. HR Rasuna Said Superblok 2
    Kawasan Kuningan Persada
    Jakarta Selatan 12980
    Indonesia.

    Israel

    GSA Open Sky

    Tel: +97 237951344

    Fax: +97 237951339

    saaisrael@flysaa.com

    Opening hours: Sun - Thu 09:00 - 17:00

    South African Airways, 2nd Floor Migdalot building, 25 Ben Yehuda st., Tel Aviv, 61260, Israel

    Japan

    General Enquiries

    Tel: +61 1 300 435 972

    Fax: +61 8 9216 2223

    SAAAustralia@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:00

    Jordan

    Please contact our office in Dubai.

    Kingdom of Saudi Arabia

    Mosaid travel and Tourism services

    Tel: +966 2 682 0710

    Fax: +966 2 682 6264

    Opening hours: Sat - Thu 09:00 - 13:30 and 17:00 - 21:00.

    South African Airways c/o GSA Mosaid Travel and Tourism Services, Hamad Aljasir street, District Alrowdah, Jeddah, Kingdom of Saudi Arabia

    Kuwait

    Please contact our office in Dubai.

    Lebanon

    Please contact our office in Dubai.

    Malaysia

    Pacific World travel (Kuala Lumpa)

    Tel : 603 2141 7456 or 603 2141 3899

    Fax : 603 2148 1357

    Email: kultosa@pacificworld.travel

    Opening hours: Mon - Fri 09:00 - 17:00 and Sat 09:00 - 13:00. Closed on Sunday and public holidays

    Level 9, Lion Office Tower, No. 1, Jalan Nagasari (Off Jalan Raja Chulan), 50200 Kuala Lumpur, Malaysia

    Pacific World travel (Penang)

    Tel: 604-229 3754

    Fax: 604-229 2644

    Email: pwtpen@pacificworld.travel

    South African Airways, c/o GSA : Pacific world travel SDN BHD, Unit 118, 1st Floor, Penang Plaza, 126 Jalan Burmah, 10050 Penang Malaysia.

    Pacific World travel (Kota Kinabalu)

    Tel: 608-848 4730

    Fax: 608-848 4740

    Email:pwtbki@pacificworld.travel

    Opening hours: Mon - Fri 09:00 - 17:00. Closed on Saturday, Sunday and public holidays.

    Suite M1-03a,Mezzanine floor, Menara Maa, no 6, Lorong Api-Api Satu., 88000 Kota Kinabalu, Sabah, Malaysia.

    Mexico

    Please contact our office in The United States (information provided below)

    New Zealand

    Reservations

    Tel: +64 9 977 2237

    Fax: +64 9 977 2212

    NZReservations@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:00

    Administration office address

    South African Airways, Level 6, 52 Swanson Street, Auckland, New Zealand

    Cargo

    Tel: +64 9 308 3356

    Fax: +64 9 308 3388

    Opening hours: Mon - Fri 09:30 - 17:30

    Oman

    Majan Travels

    Tel: +968 24765029

    Fax: +968 24765005

    Opening hours: Sat - Wed 08:30 - 17:30 and Thu 08:30 - 14:00

    South African Airways c/o Majan Travels, P.O. Box 488, Ruwi, Postal Code 112, Sultanate of Oman

    Peru

    Please contact our office in Brasil (information provided above)

    Phillipines

    Aerotel Ltd. Corp

    Tel: +63 2 884 8129

    Fax: + 63 2 856 1315 or + 63 2 856 1382

    Opening hours: Mon - Fri 08:30 - 17:30. Closed on Saturday, Sunday and public holidays.

    South African Airways c/o Aerotel Ltd. Corp., 10/F., Rufino Pacific Tower, 6784 Ayala Avenue, Makati City 1226, Philippines.

    Qatar

    Please contact our office in Dubai.

    Singapore

    Aviation Services (GSA) Pte LTD

    Tel: +65 622 7 7911

    Fax: +65 6221 8810

    Opening hours: Mon - Fri 09:00 - 17:30. Closed on Saturday, Sunday and public holidays.

    400 Orchard Road, #24-08 Orchard Towers, Singapore 238875

    MartinMahtaniSuresh@flysaa.com

    DaniahMulin@flysaa.com

    martin@aviationservices.com.sg

    daniah@aviationservices.com.sg

    Cargo

    Tel: +65 6543 2290

    Fax: +65 6543 2296

    Opening hours: Mon - Fri 09:00 - 17:30 and Sat 09:00 - 13:00. Closed on Sunday and public holidays

    South African Airways Cargo, Room 234-236, 2nd Storey, SATS Airfrieght Terminal, 105 Airport Cargo Road, Singapore 819462

    South Korea

    Han Young Air Agencies Ltd

    Tel: 82 2775 4697

    Fax: 82 2778 6128

    Opening hours: Mon - Fri 09:00 - 18:00. Closed on Saturday, Sunday and public holidays.

    16/F., Soonwha Building, 5-2 Soonwha-Dong Chung-Ku, Seoul, South Korea 100-700.

    Sri Lanka

    GSA

    Tel: +94 1 430707/94

    fax: +94 1 445288

    wlink@sri.lanka.net

    South African Airways c/o GSA, Worldlink Air Service Pty. Ltd., M7 Galandri Hotel, 64 Lotus RD, Colombo, Sri Lanka

    Taiwan

    General Enquiries

    Tel: +61 1 300 435 972

    Fax: +61 8 9216 2223

    SAAAustralia@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:00

    Thailand

    Reservations and ticketing, general enquiries and cargo

    Tel: +66 2 635 1413 or +66 2 635 1414

    Fax: +66 2 635 1421

    Opening hours: Mon - Fri 08:30 - 12:00 and 13:00 - 17:30. Closed on Saturday, Sunday and public holidays.

    South African Airways, 20th Floor, Vorawat Building, 849 Silom Road, Bangkok, 10500

     

    Vietnam

    East Sea Travel and Air Service (Hanoi)

    Tel: +84 4 3562 7326

    Fax: +84 4 3562 7331

    Opening hours : Mon - Fri 08:00 -17:30, Sat : 8:30-12:00

    Room 603, Thang Long Ford Building, 105 Lang Ha Street, Hanoi, Vietnam

    East Sea Travel and Air Service (Ho Chi Minh City)

    Tel: +84 8 730 78999

    Fax: +84 8 730 61518

    Opening hours : Mon - Fri 08:00 -17:30, Sat : 8:30-12:00

    Room 202, Saigon Riverside Office Center, 2A-4A Ton Duc Thang Sreet, District 1, Ho Chi Minh City, Vietnam

  • United States and Canada

    Reservations:

    Tel:     1-870-617-8342  United States

                calls charged at local rate

    Tel:     1-902-612-2438  Canada

                calls charged at local rate

    Group Reservations:

    Email:    Groupsales@flysaa.com

    Refunds:

    Email:   OnlineRefunds@flysaa.com

    Voyager:

    Email:    voyagerservicerecovery@flysaa.com

    Customer Care:

    Email:   SAAUSQueries@flysaa.com

  • United Kingdom

    +44 122 401 5059

    calls charged at local rate

  • Our Global Contact Centre operating times are from 06h00 am to 01h00 am (South Africa Standard Time), Monday to Sunday 

    South Africa and Africa

    +27 11 978 1111

    United States

    +1 870 617 8342

    calls charged at local rate

    Canada

    +1 902 612 2438

    calls charged at local rate

    United Kingdom

    +44 122 401 5059

    calls charged at local rate

    Scandinavia

    +45 787 138 84

    calls charged at local rate

    Germany

    +49 699 579 9988

    calls charged at local rate