South African Airways

Please remember to inform the reservations agent or your travel agent that your bicycle will be accompanying you at time of reservation. Participation must be confirmed in SSR. A maximum of 30 bikes on A359, A346, A343, A333, A332 and 12 bikes on the A 319/320 will be booked via special handling.

Our Reservations Department can be contacted on the call share number: 086 160 6606.

Your bicycle will be transported at a handling fee of R350.00 including VAT per sector, to and from Cape Town.  Handling fees are payable at the airport  and payment is applicable to all Cape Cycle Tour participants travelling on SAA flights.

The applicable bicycle charge will be valid for transportation:

02 – 07 March 2020 to Cape Town

08 – 15 March 2020 from Cape Town

When making payment, please remember to advise the cashier on the amount of bicycles and sectors you will be paying for.

For International customers, the handling fee payment may be made on departure and customers will receive an EMD, this will serve as proof of payment. International customers can pay the handling fee on arrival in Johannesburg, provided they have sufficient connecting time.

Please note, that this fee is non-refundable.

Bicycles must be securely packed. Special boxes and bags are obtainable from bicycle outlets and associations. Please make use of this type of packaging as it prevents your bicycle from possible damage. South African Airways will not take liability for damages of bicycles if they are not securely packed in the special boxes or bags. 

Bicycles must meet the out of gauge (OOG) dimension restrictions per ACSA regulations, to be accepted and safely transported. If bicycles do not meet the OOG restriction, bicycles will be treated as Cargo and will not be accepted.

Out of Gauge Dimensions – Max Total 290cm

Kindly ensure that the box or bag is clearly marked with your contact details.

Handlebars should be turned parallel with the frame, pedals removed or turned inward, tyres deflated and the seat must be put down. All electronic equipment must be removed and transported separately.

As per IATA Dangerous Goods Regulations we may allow a maximum of four small cylinders, containing carbon dioxide or other suitable gas in Division 2.2, per person. The water capacity may not exceed 50ml per cylinder. Due to the number of bicycles we are accepting we will limit these to two cylinders per bicycle.

Please note also that the carriage of bicycle tyres in the overhead compartment of the aircraft will not be permitted as the tyres do not meet the minimum size requirements and this may cause damage to both the aircraft and the bicycle equipment.

The opening of bicycle boxes / bags will be conducted as a security measure.

Cyclists departing from Johannesburg must check in with their bicycles at counter B42 and B43 at least 90 minutes prior to departure. The closing time for bicycle acceptance during this period is 45 minutes prior to departure.

The customer and bicycle will travel on the same aircraft hence the importance to ensure that the bicycle is confirmed in the booking. Cycles not confirmed will only be accepted on a standby basis subject to space availability.

Bicycles will be delivered to the normal baggage arrivals area where it must be collected immediately with other baggage. SAA will not store any bicycles or accept liability for unclaimed bicycles.

Cyclists departing from Cape Town must check in with their bicycles at the normal check–in counters at least 90 minutes prior to departure. The closing time for bicycle acceptance during this period is 45 minutes prior to departure.

The customer and bicycle will travel on the same aircraft hence the importance to ensure that the bicycle is confirmed in the booking. Cycles not confirmed will only be accepted on a standby basis subject to space availability.

Bicycles will be delivered to the normal baggage arrivals area where it must be collected immediately with other baggage. SAA will not store any bicycles or accept liability for unclaimed bicycles.

Normal handling procedures will apply - i.e. at check-in and delivery. However, you are kindly requested to check-in at least one hour and thirty minutes prior to departure of your flight.  Customers travelling on the Mango code share must refer to the Mango website for more information. 

Cycle Enquiries
OR Tambo Int'l Airport
 +27 11 978 3733
 +27 11 978 5876

Baggage Handling Officer
Cape Town Int'l Airport
+27 11 936-2202/3

Good luck and wishing you all the best for the tour!