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South African Airways strives to inspire our customers with African hospitality in every detail, every time. Commitment to our passengers is key to our brand and we strive to get it right, first time, every time. Contact us should you have any customer care related queries.

  • Reservations

    Email Address: Reservationsjnb@flysaa.com

    Or give us a call:

    Tel : +27 11 978 1111 or 0861 606 606 (sharecall in SA only)

    Office Hours : Daily, 06h00 to 22h00 (GMT)

    Open weekends and South African Public Holidays

    Customer Services

    Email Address: SAAcustomerservice@flysaa.com

    Or give us a call:

    Tel: +27 11 978 2888 or 0860 003 146 (sharecall in SA only)

    Fax: +27 11 978 9567

    Twitter: @flysaa_care

    Office Hours: Weekdays, 08h00 - 16h30 (GMT)

    Closed weekends and South African Public Holidays

    Voyager

    Email Address : Voyagerservicerecovery@flysaa.com

    Or give us a call:

    Tel: +27 11 978 1234

    Office Hours: Weekdays, 07h00 to 21h00 (GMT)

    Saturdays, Sundays and South African Public Holidays 08h00 – 14h00

    Baggage Service

    (Lost/damaged)

    Email Address : Baggageservices@flysaa.com

    Or give us a call:

    Tel: +27 11 978 3733

    Office Hours: Daily, 06h00 to 19h00 (GMT)

    Open weekends and South African Public Holidays

    Refunds

    Email Address: e-commerceonlinerefunds@flysaa.com

    Or give us a call :

    Tel: +27 11 978 1786

    Office Hours: Weekdays, 08h00 to 16h30 (GMT),

    Closed weekends and South African Public Holidays

    Cargo

    Email Address:Cargohelpdesk@flysaa.com

    Or give us a call:

    Tel: +27 11 978 3366

    Office Hours: Weekdays, 08h00 to 19h00 (GMT)

    Saturdays and Sundays 07h00 – 13h00

    Closed South African Public Holidays

    Website Queries

    Email Address:webhelp@flysaa.com

    For local SAA offices across South Africa, please click here.

  • Angola

    General enquiries:

    Angola International Airport (Aeroporto 4 de Fevereiro Internacional)

    Tel: +244 222 320 744 or +244 222 320 544

    Cell: +244 912 746 259

    South African Airways: Bairro Ingombota, Rua Dr. Americo Boavida no 7, R/C , Luanda, Angola

    Opening hours: Mon - Fri 08:00 - 17:00

    Benin

    General enquiries:

    Tel: +229 21 31 84 08/ 61 33 34 35/ 64 77 54 54

    Fax: +229 21 31 46 45

    Email: saa.benin@gmail.com

    410 Steinmetz Avenue, Cotonou, Benin

    Opening hours: Mon - Fri 08:30 - 18:30 and Sat 09:00 - 13:00

    Cotonou Airport

    Tel: +229 21 30 34 81

    Opening hours: Daily 09:00 - 16:00

    Botswana

    General enquiries

    Tel: +267 3972397

    Fax: +267 3972401

    South African Airways: Unit 13 Upper Floor, Game City, Gaborone, Botswana

    Opening hours: Mon - Fri 08:00 - 17:00 and Sat 09:00 - 12:00

    Sir Seretse Khama Airport

    Tel: +267 3905740

    Fax: +267 3972538

    General enquiries

    Tel: 09 267 391 3202

    Fax: 09 267 397 2401

    Postal Address, P/Bag BR78, Gaborone, Botswana

    Burundi

    General enquiries

    +257 2227 7420/21/22

    South African Airways, 3 Boulevard De L'Uprona, Bujumbura, Burundi

    Cameroon

    General enquiries

    South African Airways, 323 Rue Dominique Savio, Douala, Cameroon

    Cote D'Ivoire

    General enquiries

    GSA

    Tel: +225 20 30 10 20 or +225 20 30 10 22

    Cell: +225 58 00 99 99

    Fax: +225 20 21 85 33

    South African Airways c/o General Sales Agent(GSA), Immeuble Aniaman, Av.Lamblin RDC, Plateau, Abidjan, Cote D'Ivoire.

    Opening hours: Mon - Fri 08:00 - 17:00 and Sat 09:30 - 12:00

    F.H.B. International Airport

    Tel: +225 21 58 66 30

    Fax: +225 21 58 66 30

    South African Airways, F.H.B. International Airport, 1st Floor, Abidjan

    Democratic Republic of Congo

    ASEM (Airlines Services Management)

    Tel: +243 817005908 or +243 814493595 or +243 999925121 or +243 817005018

    Fax: 44 87 01307481

    info@asem.cd

    chantalseraho@flysaa.com

    aviationservices@asem.cd

    Opening hours: Mon - Fri 08:30 - 16:30, Sat 08:30 - 12:30 and Sun 10:00 - 12:30

    N'Djili International Airport

    Tel: +243 1516726 or +243 125100557

    Operations

    operations@asem.cd

    Baggage services

    baggageservices_fih@asem.cd

    Egypt

    General enquiries

    Tel: +202 257 95008

    Fax: +202 257 44212

    South African Airways, Talaat Harb Street, Tahir Sq, Cairo, Egypt

    Opening hours: Daily 09:00 - 17:00

    Ethiopia

    Century Travel Services

    Cell: +251 (0) 91 151 0961

    Tel: +251 (0) 11 5 537880/537881

    Fax: +251 (0) 11 5534849

    South African Airways c/o Century Travel Services, Bole Road Opposite Sunshine Building, Kirkos Sub City Kebele 20, House No. 506/h, P.O.Box 8449, Addis Ababa, Ethiopia

    Opening hours: Mon - Fri 08:30 - 12:30 and 14:00 - 17:30. Sat 08:30 - 12:30.

    Gabon

    General enquiries

    Tel: +241 724 194

    Fax: +241 726 081

    South African Airways, 854 avenue de la republique, a cote de d’hôtel Meridien re Ndama, Libreville - Gabon

    Opening hours: Mon - Fri 08:30 - 16:30 and Sat 09:30 - 11:30.

    Aeroport International LEON MBA

    Tel: +241 0723 5816

    Opening hours: Mon and Thu 10:30 - 16:30, Tue, Wed and Sat 10:30 - 18:30 and Sat 16:30 - 19:00.

    Ghana

    Reservations

    Tel: +233 (0)30 278 3676/7/8

    General enquiries

    Tel: +233 (0)30 278 3558

    Tel: +233 (0)30 278 3560

    Fax: +233 (0)30 278 3561

    Finance

    Tel: +233 (0)30 278 3559

    Airport

    Tel: +233 (0)30 276 9200

    Fax: +233 (0) 30 277 0319

    Opening hours: Mon - Fri 08:30 - 18:00 and Sat 09:00 - 13:00.

    Administration office address

    1st Floor, Millenium Heights Building, Plot 10, Airport Commercial Area, P.O. Box CT 2158, Cantonments Accra, Ghana

    Kenya

    South African Airways, Enternational Life House, Mezzanine floor, Mama Ngina St, Nairobi, Kenya

    Town Office

    Tel +254 20 665 5000 (Reservations option 1, Sales & Marketing option 2, Finance option 3, Switchboard option 0)

    Cell: +254 722 200007 

    Airport Office

    JKIA Terminal 1C, International Departures 

    Tel +254 20 682 7313 

    Fax: +254 711827857/8 or +254 7220692993 

    Official working hours:

    MON to FRI: 0830AM TO 0500PM
    PUBLIC HOLIDAYS : CLOSED 
    SAT: 0900AM TO 0100PM 
    SUNDAY :CLOSED 

    Cargo handled by Flowerwings

    JKIA, 03rd Freight Lane, Airport Trade Center 03rd Floor

    Tel:+254 20 682 2730 or +254 20 6822778 or +254 20 6822782 or +254 722 203111 or +254 7340343444

    Lesotho

    General enquiries

    Tel: +266 310662

    Fax: +266 350024

    SA City Centre/SA Airlink, Maseru Bookcentre, Kingsway Rd, Maseru, Lesotho

    Cargo

    Tel: +266 350418

    Malawi

    Chileka Airport

    Tel: +265 1 820 617 or +265 1 820 627 or +265 1 820 629 or +265 1 820 991

    Fax: 265 1 820 027

    South African Airways, Chileka Airport, Nico House, Steward Str., Blantyre

    Opening hours: Mon - Fri 08:00 - 12:00 and 13:30 - 17:00

    Kamuzu International Airport

    Tel: +265 1 772 242

    Fax: +265 1 771 037

    South African Airways, Kamuzu Int. Apt., Lilongwe

    Opening hours: Mon - Fri 08:00 - 12:00 and 13:30 - 17:00

    Mauritius

    Reservations and Ticketing

    Tel: +230 202 6737

    Opening hours: Mon – Fri 08:30 – 16:15 and Sat 08:30 – 12:00.  Closed public holidays.

    General enquiries

    Tel: +230 202 6737
    Fax: +230 468 8886

    Opening hours: Mon – Fri 08:30 – 16:15.  Closed on public holidays.

    Administration and GSA office address

    SAA Town Office: 2, Gardens of Bagatelle, Bagatelle Office Park, Mauritius.

    GSA

    Tel: +230 202 6655

    SSR International Airport

    Tel: +230 637 3312
    Fax: +230 637 3312

    SAA Airport (Ground Handling), SSR International Airport, Plaine Magnien, Mauritius

    Mozambique

    Reservations and ticketing

    Tel: 0926462 540 082

    Opening hours: Mon - Fri 05:15 - 20:35, Sat 05:15 - 19:00 and Sun 09:30 - 19:00.

    Missing baggage

    Tel: 0926462 540 286

    Fax: 0926462 540 288

    Opening hours: Mon - Fri 05:15 - 20:35, Sat 05:15 - 19:00 and Sun 09:30 - 19:00.

    SA Express

    Tel: 09264 64 200403

    Fax: 09264-64207428

    Opening hours: 08:00 - 17:00

    SA Express, Walvis Bay Airport, Walvis Bay

    Town office

    Tel +264 61 273340

    Fax +264 61 235200

    Opening hours: Sat 08:00 - 12:00

    South African Airways Town Office, Sanlam Centre, Ground floor (inside the mall), Corner Independence Avenue and Fidel Castro Street, P O Box 902, Windhoek, Namibia

    Nigeria

    Reservations

    Tel: +234 12702681-5 Ext 109,110,121,132 or 07000359722

    Voyager

    Tel +234 12702681-5 ext 114,128

    Switchboard

    Tel: +234 12702681-5 Ext 109,110 or 07000359722

    Sales department

    Tel: +234 12700712

    Holidays

    Tel: +234 12700713

    Accounts

    Tel: +234 12700714

    Republic of Congo

    Pointe-Noire office

    Tel: +242 06 626 2616

    South African Airways, Boulevard Charles de Gaulle, Immeuble ex RK, BP : 4450, Pointe-Noire, Republic of Congo

    Brazzaville office

    Tel: + 242 06 650 9192

    South African Airways, Immeuble City Center, Centre-Ville, BP : 2422, Brazzaville, Republic of Congo

    Senegal

    Reservations and ticketing

    Tel: +221 33 869 4000

    Fax: +221 33 869 4012

    Sales department

    Tel: +221 33 869 4014

    Fax: +221 33 869 4003

    Finance (sales and ticketing)

    Tel: +221 869-4004/6/7/8

    Administration (Management)

    Tel: +221 33 869 4002

    Fax: +221 33 820 66 65

    GSA

    Tel: +221 33 889 0089

    Fax: +221 33 821 7161

    Opening hours: Mon - Fri 08:30 - 16:30 and Sat 09:00 - 12:00.

    South African Airways-GSA, 12 Rue Felix Faure, Dakar, Senegal

    Airport office

    Tel: +221 33 820-2202 or +221 33869 5018

    fatoudiagne@flysaa.com

    Swaziland

    SA Airlink

    Tel: 09268 518 6155

    Fax: +268 518 6249

    Matsapa Airport, Manzini

    Tanzania

    General enquiries

    Tel: + 255 22 2117045 – 7

    Cell: +255 717 722 722

    Fax: +255 22 2110205

    info@flysaatz.com

    darcto@flysaa.com

    Opening hours: Mon - Fri 08:30 - 16:30 and Sat 08:30 - 12:30.

    South African Airways, Raha Towers Building, Cnr Bibititi and Maktaba Streets

    Airport office

    Tel: +255 22 2844288

    Cell: +255 713 326 308

    Uganda

    General enquiries

    Tel: +256 41 4345 772/3/5 or +256 41 4255 501 or +256 41 4258 223 or +256 39 2767 801 or +256 39 3263 355 or +256 77 2767 803 or +256 77 2767 802

    Fax: +256 41 4345 774

    saakla@flysaa.com

    Opening hours: Mon - Fri 08:00 - 17:00 and Sat 09:00 - 13:00.

    South African Airways, Plot 42, Lugogo Bypass, Lugogo House - Ground floor, Kampala, Uganda

    Airport

    Tel: +256 41 4322 219 or +256 31 2263 315

    Zambia

    General enquiries

    Tel: +260 211 254350 or +260 211 252408

    Cell: +260 975 910165

    Fax: +260 211 254064

    Opening hours: Mon - Fri 08:30 - 16:30 and Sat 09:00 - 11:30. Closed public holidays.

    Kenneth Kaunda International (Lusaka Airport)

    Main concourse area: Tel: +260 211 271101 / +260 211 271031

    Baggage line: +260 977 777224

    Airport manager: +260 977 777224

    Opening hours: Mon - Fri 06:00 - 20:00 including public holidays.

    Simon Mwansa Kapwepwe (Ndola Int’l Airport)

    Cell: +260 973096097

    Tel: +260 212 620029

    Opening hours: Mon - Fri 09:00 - 16:30, Sundays and public holidays 10:00 - 16:30

    Harry Mwaanga Nkumbula (Livingstone Airport)

    Main airport tel: +260 213 323031 / +260 213 323033

    Fax: +260 213 32034

    Airport manager: +260 977789544

    Mon - Fri 09:00 – 16:30, weekends and public holidays 10:00 - 15:00

    Zimbabwe

    Harare Town Office

    Tel: +263 8677 702 702

    Office hours : Daily, 08:00 to 17:00 (open through lunch)

    Closed weekends and Zimbabwean Public Holidays

    South African Airways, 28 Downie Avenue, Belgravia ,Harare

    Harare Airport International Airport

    Tel: +263 8677 702 702

    Office hours: Weekdays, 06:00 to 19:30

    Open weekends and Zimbabwean Public Holidays

    South African Airways, Harare International Airport

    Victoria Falls International Airport

    Tel: +263 8677 702 702

    Office hours: Daily, 08:30 to 14:30

    Open weekends and Zimbabwe Public Holidays

    South African Airways, Victoria Falls International Airport

    Cargo Office

    Tel : +263 4 575 439

    Office hours: Weekdays, 08:00 to 17:00

    Closed weekends and Zimbabwe Public Holidays

    South African Airways Cargo, Area 5 Cargo Village, Harare International Airport.

  • Argentina

    Tickets, Reservations & Voyager

    Tel: +54 11 5032 7850

    saa-sales@expan.com.ar

    Opening hours: Mon - Fri 09:00 - 13:00 and 14:00 - 17:45

    Sales

    Tel: +54 11 5238 9924

    saa-sales@expan.com.ar

    Opening hours: Mon - Fri 09:00 - 13:00 and 14:00 - 17:45

    Sales office address

    South African Airways, Av. Cordoba 950, 5th Floor Office “D”, 1054, Buenos Aires – Argentina.

    Cargo

    Tel: +54 11 4322 4222

    saacargobue@crossracer.aero

    Opening hours: Mon - Fri 09:00 - 18:00

    Australia

    General Enquiries

    Tel: +61 1 300 435 972

    Fax: +61 8 9216 2223

    Opening hours: Mon - Fri 09:00 - 17:00

    Perth International Airport

    Fax: +61 8 9477 1314

    Opening hours: Tue - Fri 08:30 - 16:00 and Sat - Sun 08:30 - 14:30

    Administration office address

    South African Airways, Level 7 , 7th Floor, 68 St Georges Terrace, Perth W.A, 6000, Australia

    Austria

    General Sales Agent

    Tel: +43 1 587 1585

    Fax: +43 1 587 1489

    Opening hours: Mon - Fri 09:00 - 17:00

    Administration office address

    BFS Touristik, Heiligenstädterstr. 31/2/5, A-1190 Vienna, Austria

    Bahrain

    Please contact our office in Dubai (information provided below)

    Belgium

    Please contact our office in The Netherlands (information provided below)

    Brazil

    SAC (Portugese only)

    Tel: 0800 7711030 (Brazil only) or 0800 77 13 999 (Hearing Impaired Phone - Portuguese only)

    Opening hours: 24 hours a day, 7 days a week

    SAA general enquiries

    Tel : +55 11 3065 5115

    Fax: +55 11 3065 5116

    SAABRAZIL@FLYSAA.COM

    Opening hours: Mon - Fri 09:00 - 18:00

    SAA town office (not open to the public)

    Rua Matias Aires, 402 - 3o Andar, 01309-020  Sao Paulo/SP, Brasil

    Online customer service

    To submit your suggestions/complaints, click here

    To check status, click here (Portuguese only)

    Baggage services

    Tel: +55 11 2445 2655

    BSGRU@FLYSAA.COM

    Cargo Office

    Tel: +55 11 2445 5614

    Fax: +55 11 2445 5615

    OPSGRU@CROSSRACER.COM.BR

    Opening hours: Mon - Fri 09:00 - 12:00 and 13:30 - 18:00

    South African Airways Cargo Office, Sao Paulo International Airport, Edificio Teca - Sala 509, Guarulhos/SP, Brasil

    Airport Office

    Tel: +55 11 2445 4151

    Fax: +55 11 2445 4152

    TOGRU@FLYSAA.COM

    South African Airways Airport Office, Sao Paulo International Airport, Terminal 3 - Guarulhos/SP, Brasil

    Cambodia

    East Sea Travel and Air Service (Phnom Penh City)

    Tel: +855 23 676 7985 or +855 23 676 7875

    Fax: +855 221 170

    Opening hours: Mon - Fri 08:00 - 12:00 and 13:30 - 17:00, Sat 08:00 - 12:00. Closed on Sunday and public holidays.

    Office Address

    Room 124 Phnom Penh Center Block A, Coner Sihanouk (274) and Sothearos (3) Tonle Bassac, Chamkamon, Phnom Penh, Cambodia.

    Canada

    Please contact our office in the United States (information provided below)

    Cape Verde

    Amílcar Cabral International Airport

    Tel: +238 241 1358 or +238 241 1788

    Fax: +238 241 1093

    saasal2@cvtelecom.cv

    Opening hours: Mon - Fri 08:00 - 15:00

    Aeroporto Int Amilcar, Cabral, Cp 44 Ilha Do Sal, Cape Verde

    Chile

    SPACE

    Tel: 56 2 376 9040

    afrugone@spacechile.com

    Opening hours: Mon - Fri 09:00 - 18:00

    SPACE, Avenida Nueva Providencia 1881 of. 713, Providencia, Santiago, Chile

    China

    Beijing BEALL GSA Business, Beijing

    Tel: +86 10 6595 0066

    Fax: +86 10 6595 0029

    Opening hours: Mon - Fri 08:30 - 18:30. Closed on Saturday, Sunday and public holidays.

    Beijing BEALL GSA Business, Consulting Services Ltd., Room 1703, Richen International Center, No. 13 Nong Zhan Guan Nan Lu, Chaoyang District, Beijing 100125, China.

    Beijing BEALL GSA Business, Shanghai

    Tel: +86 21 6362 1461

    Fax: +86 21 6362 0197

    Opening hours: Mon - Fri 08:30 - 17:30. Closed on Saturday, Sunday and public holidays.

    Room 1101, ZRT Tower, No.20, Lane 1228, Jiangchang Road- Shanghai- P.R.China

    Beijing BEALL GSA Business, Guangzhou

    Tel: +86 20 8333 0682

    Fax: +86 20 8333 0322

    Opening hours: Mon - Fri 08:30 - 17:30. Closed on Saturday, Sunday and public holidays.

    Beijing BEALL GSA Business, Consulting Services Ltd., A1006, Hotel Landmark Canton, 8 Qiao Guang Road, Guangzhou, PR China 510115.

    Colombia

    Please contact our office in Brasil (information provided above)

    Cyprus

    Please contact our office in Greece (information provided below)

    Czech Republic

    GLOBAIR

    Tel: +420 234 723 240

    Fax: +420 234 723 204

    Opening hours: Mon - Fri 09:00 - 17:00

    GLOBAIR, s.r.o. GSA for SAA, Krakovská 1392/7, 110 00 Praha 1, Czech Republic

    Denmark

    Reservations and agent support

    Tel: 0045 3314 3031

    Fax: 0045 3314 4640

    Opening hours: Mon - Fri 08:30 - 16:30

    South African Airways, Linnesgade 18, 1st floor, DK-1361 Copenhagen K, Denmark

    Finland

    Please contact our office in Denmark (information provided above)

    France

    Aviareps (France)

    Tel: +33 153435317

    Fax: +33 153437919

    SAA.france@aviareps.com

    Opening hours: Mon - Fri 09:00 - 13:00 and 14:00 - 17:00

    South African Airways, c/o Aviareps, 122, avenue des Champs Elysées, 75008 Paris, France

    Germany

    Reservations

    Tel: +49 6929980320

    Fax: +49 6929980377 or +49 6929980355

    euhelp@flysaa.com

    Voyager

    Tel: +49 6929980312

    euhelp@flysaa.com

    Customer Services Details

    euhelp@flysaa.com

    Baggage information

    euhelp@flysaa.com

    Opening hours: Mon - Fri 08:00 - 18:00

    Ticket desk Details

    Frankfurt Airport, Terminal 1B, Counter 657

    Tel: +49 6969024244

    Munich Airport, Level 4 (Lufthansa)

    Tel. +49 6969024244

    Cargo office details

    Tel: +49 6969594060

    Opening hours: Mon-Fri 07:00 - 20:30, Sa-So 09:00-17:00

    Administration office address

    South African Airways, Darmstädter Landstr. 125, 60598 Frankfurt, Germany

    Greece

    Discover the World Marketing

    Tel: +30 2109600942

    Fax: +30 2109600941

    info@discovertheworld.gr

    Opening hours: Mon - Fri 09:00 - 17:00

    South African Airways c/o Discover the World Marketing, 151 Kyprou Ave, 164 51 Argyroupolis, Greece

    Hong Kong

    Reservations, Ticketing and Voyager

    Tel: 852 2877 3277

    Fax: 852 2311 1174

    Opening hours: Mon - Fri 09:00 - 13:00 and 14:00 - 17:30. Closed on Saturday, Sunday and public holidays.

    Ticketing counter service

    Unit 901, 9/F, 100 Queens Road Central, Hong Kong.

    Opening hours: Mon - Fri 09:00 - 13:00. Closed on Saturday, Sunday and public holidays.

    Airport flight enquiry

    Tel: 852 2261-1088

    Fax: 852 2383 8892

    Cargo Office (Sales)

    South African Airways Cargo Office, Room 240, 2/F., South Office Block, Super Terminal One, Hong Kong International Airport, Lantau, Hong Kong.

    Tel: 852 2215 3609 or 852 2215 3629 or 852 2215 3632

    Fax: 852 2215 3636

    Opening hours: Mon - Fri 09:00 - 17:30 and Sat 09:00 - 12:30. Closed on Sunday and public holidays.

    Cargo import / export (C/O) Hong Kong Air Cargo Terminal LTd ( HACTL)

    Opening hours: 24 hours a day, daily

    Cargo Import

    Tel: 852 2753 2401

    Fax: 852 2753 2402

    cs.import@hactl.com

    Cargo Export

    Tel: 852 2753 2868

    Fax: 852 2753 2402

    cs.export@hactl.com

    Hungary

    GSA Tensi Aviation Ltd

    Tel: +36 1 9991490

    Fax: +36 1 9991466

    flysaa@tensi.hu

    Opening hours: Mon - Fri 09:00 - 17:00

    South African Airways c/o GSA Tensi Aviation Ltd., H-1023 Budapest, Komjadi Bela Street 1, Hungary

    India

    Sales office (Mumbai)

    Tel: +91 22 6137 8141

    BomRes@flysaa.com

    Opening hours: Mon - Fri 09:30 - 17:30. Closed on declared public holidays and weekends.

    South African Airways c/o Interglobe, Podar House, 10, Marine Drive, Mumbai - 400 020, India

    Sales office (Bangalore)

    Contact person: Percy Soans

    renauld.soans@InterGlobe.com

    Sales office (Hyderbad)

    Contact person: Imran Mohammed

    p.munuswamy@interglobe.com

    Sales office (Chennai)

    Contact person: P Munuswamy

    p.munuswamy@interglobe.com

    Sales office (Kolkata)

    Contact person: Rumella Dutta

    Rumela.Dutta@InterGlobe.com

    Sales office (New Delhi)

    Contact person: Nayan Srivastava

    nayan.srivastava@InterGlobe.com

    Indonesia

    PT

    Tel: 62 21 837 80689 or 62 21 837 80644

    Fax: 62 21 837 80741

    angkasajkt@laju-cemerlang.net

    Opening hours: Mon - Fri 08:30 - 16:30 and Sat 08:30 - 12:30. Closed on Sunday and public holidays.

    Administration office address

    Permata Kuningan 6th floor, Jl. Kuningan Mulia Kav. 9C, Guntur - Setiabudi, Jakarta Selatan 12980, INDONESIA

    Ireland

    New reservations

    Tel: +44 (0)20 8576 5555

    Fax: +44 (0)20 8576 5526

    saauk@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Changes, refunds and enquiries (pre travel)

    Tel: +44 (0)20 8576 5555

    Fax: +44 (0)20 8576 5526

    saauk@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Group bookings (10+ travellers)

    Tel: +44 (0) 20 8576 5555 option 1

    Fax: +44 (0) 20 8576 5526

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Voyager

    Tel: +44 (0)208 576 5501

    Fax: +44 (0)208 5766 5526

    voyageruk@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Baggage (post travel)

    Report and trace delayed baggage:

    Tel:

    Opening hours: Mon - Fri 08:00 - 19:30

    Baggage claims: futher information can be found here

    Customer care (post travel only)

    Tel: +44 (0) 20 8576 5505 option 2

    Fax: +44 (0) 20 8576 5526

    customercareuk@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:30

    General Enquiries

    Tel: +44 (0) 20 8576 5505

    Fax: +44 (0) 20 8576 5526

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Administration Offices (not open to the public)

    South African Airways, 5th Floor, 1 Farriers Yard, 77 Fulham Palace Road, London, W6 8JA, United Kingdom

    Ticket desk

    South African Airways ticket desk, Terminal 2, the Queen's Terminal, London Heathrow Airport, Hounslow, TW6 1EW, United Kingdom

    Tel: +44 (0)20 8576 5555

    Opening hours: Daily 15:00 - 20:30

    Airport office (not open to the public)

    Tel: +44 (0) 20 8897 3645

    Fax: +44 (0) 20 8564 9245

    Opening hours: Daily 06:00 - 22:00

    South African Airways, Room LO.0121, Terminal 2, the Queen's Terminal, London Heathrow Airport, Hounslow, TW6 1EW, United Kingdom

    Cargo office

    Tel: +44 (0) 20 3837 9820

    Fax: +44 (0) 20 3837 9821

    Israel

    GSA Open Sky

    Tel: +97 237951344

    Fax: +97 237951339

    saaisrael@flysaa.com

    Opening hours: Sun - Thu 09:00 - 17:00

    South African Airways, 2nd Floor Migdalot building, 25 Ben Yehuda st., Tel Aviv, 61260, Israel

    Italy

    Aviareps reservations and ticketing

    Tel: +39 0243458381

    Fax: +39 0243458340

    SalesSAA.Italy@aviareps.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed italian national holidays.

    Aviareps general enquiries

    Tel: +39 02 43458381 / +39 02 43458340

    SalesSAA.Italy@aviareps.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed italian national holidays.

    South African Airways c/o AVIAREPS AG, Piazza della Repubblica 32, 20124 Milan, Italy

    Japan

    General Enquiries

    Tel: 813 3470 1901

    Fax: 813 3470 1904

    Opening hours: Mon - Fri 09:30 - 17:30. Closed on Sunday and public holidays.

    Akasaka Lions Building, 1-1-2 Moto Akasaka, Minato-ku, Tokyo, 107-0051, Japan.

    Kingdom of Saudi Arabia

    Mosaid travel and Tourism services

    Tel: +966 2 682 0710

    Fax: +966 2 682 6264

    Opening hours: Sat - Thu 09:00 - 13:30 and 17:00 - 21:00.

    South African Airways c/o GSA Mosaid Travel and Tourism Services, Hamad Aljasir street, District Alrowdah, Jeddah, Kingdom of Saudi Arabia

    Kuwait

    General Enquiries

    Tel: +965 22426677

    Fax: +965 22472452

    Al-Qebla, Abu Baker Al-Sadeeq Street, Marzouq Tower, 1st Floor, P.O.Box 2842 – SAFAT, 13029, Kuwait

    Malaysia

    Pacific World travel (Kuala Lumpa)

    Tel : 603 2141 7456 or 603 2141 3899

    Fax : 603 2148 1357

    kultosa@pacificworld.travel

    Opening hours: Mon - Fri 09:00 - 17:00 and Sat 09:00 - 13:00. Closed on Sunday and public holidays

    Level 9, Office Tower, No. 1, Jalan Nagasari (Off Jalan Raja Chulan), 50200 Kuala Lumpur, Malaysia

    Pacific World travel (Penang)

    Tel: 604-229 3754

    Fax: 604-229 2644

    pwtpen@pacificworld.travel

    Opening hours: Mon - Fri 09:00 - 17:00 and Sat 09:00 - 13:00. Closed on Sunday and public holidays.

    South African Airways, c/o GSA : Pacific world travel SDN BHD, Suite 2.03a, Menara Maa, 170 Jalan Argyll, 10050,Penang, Malaysia.

    Pacific World travel (Kota Kinabalu)

    Tel: 608-848 4730

    Fax: 608-848 4740

    pwtbki@pacificworld.travel

    Opening hours: Mon - Fri 09:00 - 17:00. Closed on Saturday, Sunday and public holidays.

    Suite M1-03a,Mezzanine floor, Menara Maa, no 6, Lorong Api-Api Satu., 88000 Kota Kinabalu, Sabah, Malaysia.

    Mexico

    Please contact our office in The United States (information provided below)

    Netherlands

    Aviareps BV

    Tel: +31 206551177

    Fax: +31 206230151

    saa.ams@aviareps.com

    Opening hours: Mon - Fri 09:00 - 17:30

    Administration office address

    Aviareps BV, Beechavenue 104, 1119 PP Schiphol-, Rijk, Netherlands

    New Zealand

    Reservations

    Tel: +64 9 977 2237

    Fax: +64 9 977 2212

    NZReservations@flysaa.com

    Opening hours: Mon - Fri 08:30 - 17:00

    Administration office address

    South African Airways, Level 6, 52 Swanson Street, Auckland, New Zealand

    Cargo

    Tel: +64 9 308 3356

    Fax: +64 9 308 3388

    Opening hours: Mon - Fri 09:30 - 17:30

    Norway

    Please contact our office in Denmark (information provided above)

    Oman

    Majan Travels

    Tel: +968 24765029

    Fax: +968 24765005

    Opening hours: Sat - Wed 08:30 - 17:30 and Thu 08:30 - 14:00

    South African Airways c/o Majan Travels, P.O. Box 488, Ruwi, Postal Code 112, Sultanate of Oman

    Peru

    Please contact our office in Brasil (information provided above)

    Phillipines

    Aerotel Ltd. Corp

    Tel: +63 2 884 8129

    Fax: + 63 2 856 1315 or + 63 2 856 1382

    Opening hours: Mon - Fri 08:30 - 17:30. Closed on Saturday, Sunday and public holidays.

    South African Airways c/o Aerotel Ltd. Corp., 10/F., Rufino Pacific Tower, 6784 Ayala Avenue, Makati City 1226, Philippines.

    Poland

    DTL Sp. z o.o.

    Tel: +48 224553824

    Fax: +48 224553827

    saa@dtl.waw.pl

    Opening hours: Mon - Fri 09:00 - 17:00

    South African Airways c/o DTL Sp. z o.o., 16/4 Tamka Str, 00-349 Warsaw, Poland

    Portugal

    ATR

    Tel: +351 217618991

    saa@atr.co.pt

    South African Airways c/o ATR, Av. D. João II, Lote 1.16.1 – 8º andar, Edifício ES Viagens, 1990-083 Lisbon, Portugal

    Russia

    Aviareps

    Tel: +7 495 937 59 53

    Fax: +7 495 937 59 51

    SAA@aviareps.com

    Opening hours: Mon - Fri 09:00 - 18:00.

    South African Airways c/o Aviareps AG, Olympiysky prospect, 14, BC “Diamond Hall”, 129 090 Moscow, Russia

    Singapore

    Aviation Services (GSA) Pte LTD

    Tel: +65 622 7 7911

    Fax: +65 6221 8810

    Opening hours: Mon - Fri 09:00 - 17:30. Closed on Saturday, Sunday and public holidays.

    400 Orchard Road, #24-08 Orchard Towers, Singapore 238875

    MartinMahtaniSuresh@flysaa.com

    DaniahMulin@flysaa.com

    martin@aviationservices.com.sg

    daniah@aviationservices.com.sg

    Cargo

    Tel: +65 6543 2290

    Fax: +65 6543 2296

    Opening hours: Mon - Fri 09:00 - 17:30 and Sat 09:00 - 13:00. Closed on Sunday and public holidays

    South African Airways Cargo, Room 234-236, 2nd Storey, SATS Airfrieght Terminal, 105 Airport Cargo Road, Singapore 819462

    South Korea

    Han Young Air Agencies Ltd.

    Tel: 82 2775 4697

    Fax: 82 2778 6128

    Opening hours: Mon - Fri 09:00 - 18:00. Closed on Saturday, Sunday and public holidays.

    16/F., Soonwha Building, 5-2 Soonwha-Dong Chung-Ku, Seoul, South Korea 100-700.

    Spain

    EUROINDICO, S.L.

    Tel: +34 912960420

    Fax: +34 912960416

    southafricanairwaysmadrid@flysaa.com

    Opening hours: Mon - Fri 09:00 - 18:00

    South African Airways c/o EUROINDICO, S.L., Gran Via, 62-2 Floor, 28013 Madrid, Spain

    Sri Lanka

    GSA

    Tel: +94 1 430707/94

    fax: +94 1 445288

    wlink@sri.lanka.net

    South African Airways c/o GSA, Worldlink Air Service Pty. Ltd., M7 Galandri Hotel, 64 Lotus RD, Colombo, Sri Lanka

    Sweden

    Please contact our office in Denmark (information provided above)

    Switzerland

    Please contact our office in Germany (information provided above)

    Taiwan

    Federal transportation Co. Ltd

    Tel: +886 2 2503 9393

    Fax: +886 2 2506 7044

    Opening hours: Mon - Fri . 09:00 – 18:00 Closed on public holidays.

    8/F., No. 61, Nang Jing North Road, Section 3, Taipei, Taiwan R.O.C

    Thailand

    Reservations and ticketing, general enquiries and cargo

    Tel: +66 2 635 1413 or +66 2 635 1414

    Opening hours: Mon - Fri 08:30 - 17:00. Closed on Saturday, Sunday and public holidays.

    South African Airways, 20th Floor, Vorawat Building, 849 Silom Road, Bangkok, 10500

    Turkey

    Aviareps

    Tel: +90 2122974851

    Fax: +90 2122974854

    Opening hours: Mon - Fri 09:00 - 18:00.

    South African Airways c/o Aviareps , Miralay Sefikbey Sokak 9/5 Gümüssuyu, 34437 Taksim, Istanbul, Turkey

    Ukraine

    Aviareps

    Tel: +38 0444906501

    Fax: +38 0444965989

    Opening hours: Mon - Fri 09:30 - 17:30.

    South African Airways c/o AVIAREPS AG, Business Center “Forum Viktoria Park”, 7, Okhtyrskiy Lane, of. 1G, 03680, Ukraine, Kyiv

    United Arab Emirates

    Reservations and ticketing (at Dubai Airport)

    Tel: +971 (0)4/ 3970 766 or +971 (0)50/ 6578923

    Fax: 04/ 3970 549

    Opening hours: Sat - Thu 08:30 - 15:00. Public holidays 09:00 - 12:00. Friday closed. Open 24 hours

    Please note there is no Amadeus access at the airport

    AUH Reservations and ticketing

    Tel: +971 (0)2/ 6780 038

    Fax: +971 (0)2/ 6766 996

    Opening hours: Sat - Thu 08:30 - 15:00. Closed on public holidays and Fridays.

    United Kingdom

    New reservations

    Tel: 0844 375 9680 or +44 (0)20 8576 5500

    Fax: 0845 409 4590 or +44 (0)20 8576 5526

    saauk@flysaa.com

    Group bookings (10+ travellers)

    Tel: +44 (0) 20 8576 5555 option 1

    Fax: +44 (0) 20 8576 5526

    groups@lon.flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Changes, refunds and enquiries (pre travel)

    Tel: 0844 375 9680 or +44 (0)20 8576 5500

    Fax: 0845 409 4590 or +44 (0)20 8576 5526

    saauk@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Group bookings (10+ travellers)

    Tel: +44 (0) 20 8576 5555 option 1

    Fax: +44 (0) 20 8576 5526

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Voyager

    Tel: 0844 412 4802 or +44 (0)20 8576 5501

    Fax: 0845 409 4589

    voyageruk@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Baggage (post travel)

    Report and trace delayed baggage: Tel: 0844 375 4256

    Opening hours: Mon - Fri 08:00 - 19:30

    Baggage claims: further information can be found here

    Customer care (post travel only)

    Tel: +44 (0) 20 8576 5505 option 2

    Fax: +44 (0) 20 8576 5526

    customercareuk@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:30

    General Enquiries

    Tel: +44 (0) 20 8576 5505

    Fax: +44 (0) 20 8576 5526

    Opening hours: Mon - Fri 09:00 - 17:30. Closed public holidays.

    Administration Offices (not open to the public)

    South African Airways, 5th Floor, 1 Farriers Yard, 77 Fulham Palace Road, London, W6 8JA, United Kingdom

    Ticket desk

    South African Airways ticket desk, Terminal 2, the Queen's Terminal, London Heathrow Airport, Hounslow, TW6 1EW, United Kingdom

    Tel: 0844 375 6980 or +44 (0)20 8576 5555

    Opening hours: Daily 15:00 - 20:30

    Airport office (not open to the public)

    Tel: +44 (0) 20 8897 3645

    Fax: +44 (0) 20 8564 9245

    Opening hours: Daily 06:00 - 22:00

    South African Airways, Room LO.0121, Terminal 2, the Queen's Terminal, London Heathrow Airport, Hounslow, TW6 1EW, United Kingdom

    Cargo office

    Tel: +44 (0) 20 3837 9820

    Fax: +44 (0) 20 3837 9821

    United States

    Reservations

    Tel : 1-800-722-9675

    Fax : 1-954-769-5079

    Opening hours: Mon - Fri 08:30 - 20:00 ET and Sat - Sun 08:00 - 16:00 ET

    Voyager

    Tel: 1-800-359-7220

    Fax: 1-954-769-5079

    FLLVoyager@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:00 ET

    Customer Care

    Tel : 1-954-769-5023

    Fax : 1-954-769-5069

    saausa@flysaa.com

    Opening hours: Mon - Fri 08:30 - 16:30 ET

    Group sales

    Tel: 1-800-722-4768

    Fax: 1-954-769-5014

    groupsNA@flysaa.com

    General Enquiries

    Tel: 1-954-769-5000

    Fax: 1-954-769-5069

    saausa@flysaa.com

    Opening hours: Mon - Fri 09:00 - 17:00 ET

    Administration office address

    South African Airways, 1200 S. Pine Island Road, Suite 650, Plantation, FL 33324, USA

    JFK International Airport

    Tel: 1-800-722-9675

    Opening hours: Daily 07:00 – 10:40 ET

    JFK International Airport, Terminal #4, Concourse B, Room 272.004, Jamaica, NY 11430, USA

    JFK International Airport Baggage Office

    Tel: 1-888-725-3522 or 1-718-360-8927

    Opening hours: Daily 08:00 - 20:00 ET

    Dulles International Airport

    Tel: 1-800-722-9675

    Opening hours: Daily 05:00 - 10:00 ET and 11:00 - 19:00 ET

    Dulles International Airport; Main Terminal; Check-in Zone 3, Concourse B

    Dulles International Airport Baggage Office

    Tel: 1-703-572-0785 or 1-888-996-1900

    Opening hours: Daily 05:00 - 10:00 ET and 11:00 - 19:00 ET

    Vietnam

    East Sea Travel and Air Service (Hanoi)

    Tel: +84 4 3562 7326

    Fax: +84 4 3562 7331

    Opening hours : Mon - Fri 08:00 -17:30, Sat : 8:30-12:00

    Room 603, Thang Long Ford Building, 105 Lang Ha Street, Hanoi, Vietnam

    East Sea Travel and Air Service (Ho Chi Minh City)

    Tel: +84 8 730 78999

    Fax: +84 8 730 61518

    Opening hours : Mon - Fri 08:00 -17:30, Sat : 8:30-12:00

    Room 202, Saigon Riverside Office Center, 2A-4A Ton Duc Thang Sreet, District 1, Ho Chi Minh City, Vietnam