Non-Airline partners' terms & conditions

SPENDING MILES - NON AIR PARTNERS

Terms and Conditions for Car Rental Awards

Avis

  • Car rental Awards are only valid for rentals within South Africa only.
  • Minimum rental period 1 day (24hrs), maximum rental period 7 days.
  • All car rental Awards are subject to vehicle availability.
  • Car rental Awards are available weekdays and weekends.
  • Car rental Awards include 100 free kilometres per day for Avis. 
  • Avis weekend rates are valid from Thursday 12h00 - Monday 23h59; minimum 2 days - maximum 4 days. 
  • Car rental Awards exclude any additional charges such as optional insurance, contract fee, airport surcharges, fuel, optional equipment, excess responsibility etc.
  • Car rental Awards are not eligible for Voyager Miles.
  • The vehicle must be returned to the original renting location or a levy will be charged.
  • The driver must meet all driver and credit requirements.
  • All vehicles are rented subject to the terms and conditions set out in the Standard Rental Agreement.
  • Normal rental conditions apply.
  • Reservations to be made at:
    Avis - 0861 021 111
  • Awards issued  are only refundable within 30 days of issue.
  • Car rentals must be used and completed within the three months validity period from date of award issue.

Bidvest

  • Rates are valid from 01 October 2019- 30 September 2020.
  • Rates are valid within the borders of South Africa only.
  • Rates are fixed and non discountable.
  • Rates are quoted in SA Rand.
  • All rates quoted per day
  • Standard Terms and Conditions of Rental Agreement Apply.
  • Rates are subject to change without prior notice.
  • All vehicle models are subject to availability.
  • Weekend Rates are valid from Friday 08h00 – Monday12h00. Minimum 2 days rental required.
  • Please Note:Additional Charges are Subject to Change Without Prior Notice.
  • On Expiry of the Above Rate, a 10% Increase Will be Applied if No Negotiated Increase Has Been Finalised.
All Rates Include: Vat @ 15%.
  • Collision Damage Waiver (CDW).
  • Theft Loss Waiver (TLW).
  • Airport Surcharge.
  • Tourism Levy.
  • 100 Km free per day.
Rates Exclude: Contract Fee.
  • Excess payable on waiver charges.
  • Liability payable in the event of accident damage or theft.
  • Fuel.
  • Additional Driver Fee.
  • Traffic Fine Handling Fee.
  • Claim Handling Fee (if applicable).
  • One Way Rental Fee (if applicable).
  • Delivery and Collection Fee.
  • Young Driver Surcharge.
  • Child Seat.
  • Delivery/Collection/Lost Key Call Out Fee.
  • Towing Charges.
  • One Way Cross Border Fee.
  • Assessors Fee.
  • Overdue Re administration Fee.
  • e-toll Charges.

Europcar

  • Award rentals are only valid for rentals within South Africa.
  • Minimum rental period 1 day (24hrs), maximum rental period 7 days for car groups T, B and D.
  • All award rentals are subject to vehicle availability.
  • Award rentals exclude any additional charges such as optional insurance, airport surcharges, fuel, optional equipment, excess responsibility etc.
  • Award rentals are not eligible for Voyager Miles.
  • The vehicle must be returned to the original renting location or a levy will be charged.
  • The driver must meet all driver and credit requirements.
  • All vehicles are rented subject to the terms and conditions set out in the Standard Rental Agreement.
  • Normal rental conditions apply.
  • Reservations to be made on 0861 131 000.
  • Awards issued are only refundable within 30 days of issue.
  • Car rentals must be booked and used within the three months validity period from date of award issue.

Terms and Conditions for Cruises International cruises

  • Each member will only be allowed to redeem one cruise voucher in a 12 month cycle period (calculated from 15 April 2013 – 15 April 2014)
  • There is a maximum cap of one voucher per member for 50 000 Miles (1 award)
  • A 50 000 award will be issued which will be equivalent to a ZAR3 400 cruise voucher
  • Voyager members are required to log onto the Voyager website, with PIN and Voyager number
  • The Cruises International award will be loaded under the NON-AIR AWARDS, with the amount as described above
  • When the award is issued and it will be automatically be sent to Cruises International
  • Should Cruises International not receive the award automatically, kindly follow up with the Voyager contact center
  • To book a cruise adventure, visit www.cruises.co.za and view the range of cruise liners

Terms and Conditions for Standard Bank Ucount Rewards

  • The member will Call the UCount Rewards contact centre on 0860 UCOUNT (82 68 68)
  • The member must be an existing SAA Voyager member and have their SAA Voyager membership number on hand when converting their rewards points to SAA Voyager Miles
  • Conversion rate: 1 Rewards Point = 1 SAA Voyager Mile
  • If the Standard Bank UCount member is not yet a Voyager member , they will be required to join Voyager online or contact the Voyager contact centre in order to convert the UCount rewards points to Voyager Miles
  • The conversion of rewards points to SAA Voyager Miles will take up to 48 hours to be processed after the UCount Rewards member has selected this option
  • Once UCount Rewards members convert their rewards points to Voyager Miles, SAA’s terms and conditions relating to SAA Voyager Miles will apply

Terms and conditions of the Health Spa voucher:

  • Awards can be used at any Health Spas Guide associated spa.
  • The award request is successful once the spa voucher generates from the Health Spas Guide website.
  • Once the spa voucher has been issued, the award is non refundable.
  • The spa voucher is valid for 3 years from date of issuing as per Health Spas Guide terms and conditions.
  • Vouchers are non transferable, the spa voucher can only be used by the designated person’s name reflected on the voucher.
  • To make your spa booking please phone Health Spa’s guide on 0861 771 772 or visit their website at www.healthspas.co.za to see the spa locations
  • Once the award certificate has been issued, it cannot be refunded.

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