For missing miles please submit original boarding passes and copies of airline or e-tickets. Miles will not be honored without the relevant documentation.
Documentation must be submitted 30 days before expiry of the required time frame.

1. South African Airways does not credit miles older than 6 months
2. Air Canada does not credit miles older than 12 months
3. Air China does not credit miles older than 12 months
4. All Nippon Airways does not credit miles older than 6 months
5. Tap Portugal does not credit miles older than 6 months
6. Asiana Airlines does not credit miles older than 12 months
7. Air New Zealand does not credit miles older than 6 months
8. Austrian Airlines does not credit miles older than 12 months
9. Egypt Air does not credit miles older than 12 months
10. Emirates does not credit miles older than 12 months
11. Jet Airways does not credit miles older than 6 months
12. Lufthansa does not credit miles older than 12 months
13. Lot Polish Airlines does not credit miles older than 12 months
14. Scandinavian Airlines does not credit miles older than 12 months
15. Singapore Airlines does not credit miles older than 6 months
16. Swiss International does not credit miles older than 12 months
17. Thai Airways does not credit miles older than 6 months
18. Turkish Airlines does not credit miles older than 12 months
19. Virgin Atlantic does not credit miles older than 6 months
20. Brussels Airlines does not credit miles older than 12 months
21. Aegean Airlines does not credit miles older than 6 months
22. Croatia Airlines does not credit miles older than 12 months
23. United Airlines does not credit miles older than 12 months
24. Ethiopian Airlines does not credit miles older than 12 months
25. Avianca does not credit miles older than 12 months
26. Copa Airlines does not credit miles older than 12 months
27. Shenzhen Airlines does not credit miles older than 6 months
28. EVA Air does not credit miles older than 12 months
29. Air India does not credit miles older than 6 months
30. JetBlue does not credit miles older than 6 months
31. Virgin Australia does not credit miles older than 6 months
32. GOL Linhas Aéreas Inteligentes  does not credit Miles older than 6 months