Airline partners' terms & conditions

SPENDING MILES - AIRLINE PARTNERS, NON STAR PARTNER AIRLINES

Terms and Conditions for Airlink

  • No add on permitted.
  • Infant fare – Infant under 2 without a seat – no charge.
  • Child – 100% Miles will be charged.
  • Awards are based on a one-way or return basis.
  • Members can change their dates (outgoing or return) after ticket issuance as per the Voyager Award rules subject to a change fee of ZAR 210.00.
  • SAA and Airlink sectors can not be combined.
  • Maximum of 2 sectors per return Award will be permitted.
  • One sector per one way Award.
  • Voyager Awards are not permitted on Airlink Lodge Link flights.

Terms and Conditions for SA Express

  • K-Keeper Awards are subject to K/class seat availability.
  • No add on permitted.
  • Infant fare – Infant under 2 without a seat – no charge.
  • Child – 100% Miles will be charged.
  • Awards are based on a one-way and return basis.
  • Members can change their dates (outgoing or return) after ticket issuance as per the Voyager Award rules subject to a change fee of ZAR 210.00.
  • SAA and SA Express sectors can not be combined.
  • Maximum of 2 sectors per return Award will be permitted.
  • One sector per one way Award.

Terms and Conditions for Emirates

  • Transfers via Johannesburg and Dubai are not permitted.
  • Connections via other Emirates cities are permitted.
  • If no Award is listed, a member must claim two or more Awards to complete the entire journey.
  • Award flights must be return trips.
  • Awards are not allowed on code-share flights.
  • Date changes are permitted subject to seat and class availability and re-issuance payment of ZAR 210.00.
  • Advance notice needs to be given for date changes as only SAA offices are permitted to re-issue Award tickets.
  • Award travel will not be permitted during blackout dates.
  • Mix classes on Awards are not permitted. Passengers need to either fly in Economy or Business Class both ways 
  • Awards issued are only refundable within 30 days of issue.

Terms and Conditions for Jet Airways

  • Bookings can only be made by South African Airways offices.
  • Awards are permitted on Jet Airways “9W” operated flights only.
  • No stopovers or transfers permitted when using Jet Airways Awards.
  • One Open jaw is permitted but must return to “Point of Origin”.
  • Award travel is based on a round trip basis.
  • No add-on permitted.
  • Waitlist and mixed classes not permitted.
  • Members can change their dates (outbound and inbound) after ticket issuance as per the Voyager Award rules subject to a change fee of R210.00

Terms and Conditions for Virgin Atlantic

  • There are no blackout dates, all flights are subject to availability.
  • Members must return to point of origin.
  • Open jaws are only permitted when the return is to a destination in a higher zone where the higher return mileage apply.
  • A stop over is permitted in Hong Kong (on route to Sydney).
  • The date on the return portion of the ticket can be changed subject to seat and class availability and a revalidation payment of ZAR 210.00.
  • Awards issued are only refundable within 30 days of issue.

Terms and Conditions for Virgin Australia

  • Awards are permitted on a return basis on VA operating services only.
  • Infant fare – Infant under 2 without a seat – no charge.
  • Child – 100% miles will be charged.
  • Members can change their dates (outgoing or return) after ticket issuance as per the Voyager Award rules subject to a change fee of ZAR 210.00.
  • SAA and VA sectors cannot be combined on one award. A separate award is needed for VA sectors.
  • One open jaw is permitted but must return to point of origin.

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