South African Airways advises on amended Abu Dhabi route departure times

JOHANNESBURG. 9 April 2015. South African Airways would like to advise customers and the travel trade that the airline’s flights to and from Johannesburg and Abu Dhabi, depart an hour earlier from Johannesburg, and 40 minutes earlier from Abu Dhabi, than originally scheduled due to the adaptation of the flight path.

Passengers and travel agents are reminded to be mindful of the departure times of flights and ensure that they, or their travel agent where applicable, adapt their bookings especially where they have onward connections from both cities. Key to the re-booking process and flight changes is a minimum connecting time recommended per departure point.

SAA offers a dedicated Trade Support facility which assists the travel trade to rebook alternative flights and booking classes so that customers are not left stranded.

For further assistance:

Ø  Travel agents may contact Trade Support on 0860 102 705 or 011 978 9990

Ø  Operational hours: Mon- Fri from 08h00 until 17h00

Ø  Customers may contact the Call Centre on 011 978 1111 or   0861 606 606

Ø  Operational hours : Mon – Sun from 06h00 until 22h00

SAA’s re-accommodation policy, in cases where, due to a change in schedule, a customer should miss an onward connection, makes provision for customers to be rebooked to their final destination in the most expedient way.

Johannesburg – Abu Dhabi schedule

Note: All departures and arrivals are listed in local time

About South African Airways (SAA)
South African Airways (SAA) is the leading carrier in Africa, serving 56 destinations, in partnership with SA Express, SA Airlink and its low cost carrier, Mango, within South Africa and across the continent, and nine intercontinental routes from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical; Mango its low cost carrier; and Air Chefs, the catering entity of SAA. SAA is the winner of the 'Best Airline in Africa’ Award in the regional category for twelve consecutive years and the winner of ‘Service Excellence Africa’ for three years. Mango and SAA hold the number one and number two successive spots as South Africa’s most on - time airlines.

For media enquiries please contact:
SAA: Tlali Tlali
tlalitlali@flysaa.com
+27 82 333 3880
+27 11 978 2298