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South African Airways advises customers that hand luggage allowances will be enforced

Johannesburg. 29 January 2015. South African Airways (SAA) would like to advise customers that hand luggage regulations as dictated by the South African Civil Aviation Authority (SACAA) and supported by the airport authority in Johannesburg will be enforced from next week.

Although other airline customers may take only 7kg on board as hand luggage, SAA has an exemption from SACAA and SAA customers may take cabin baggage weighing up to 8kg.
However, the number of pieces and sizes must be adhered to. No bag should exceed 56cm x 36cm x 23cm (total dimensions of 115cm) or weigh more than 8kg per bag.
SAA customers are advised as follows:

  • Economy-class customers are allowed one bag plus one slimline laptop bag.
  • Business customers are allowed two bags plus one slimline laptop bag.

Slimline laptop bags must be of a size and thickness specifically designed to carry a laptop and charger. Handbags are considered part of a customer’s wardrobe and not as hand baggage.
Baggage capable of carrying other items such as documents and clothes are considered as cabin baggage and would therefore not be allowed if the customer is exceeding the allowance.
If hand luggage does not comply, the customer will be referred back to the check-in counters to check in the baggage as hold baggage. Extra fees may apply, as per SAA guidelines.
Customers are also advised that the enforcement of these regulations may result in some delays at security check points. SAA urges all customers to check in well in advance and to stick to the cabin baggage regulations.

END
About South African Airways (SAA)
South African Airways (SAA) is the leading carrier in Africa, serving 57 destinations, in partnership with SA Express, SA Airlink and its low cost carrier, Mango, within South Africa and across the continent, and ten intercontinental routes from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical; Mango its low cost carrier; and Air Chefs, the catering entity of SAA. SAA is the winner of the 'Best Airline in Africa’ Award in the regional category for twelve consecutive years and the winner of ‘Service Excellence Africa’ for three years. Mango and SAA hold the number one and number two successive spots as South Africa’s most on - time airlines.

Issued by SAA Communications

For more information contact:
Tlali Tlali
tlalitlali@flysaa.com
+27 82 333 3880
 

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