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South African Airways advises Mauritius fights affected by bad weather

JOHANNESBURG. 6 February 2017. South African Airways (SAA) advises customers that its flights to and from Mauritius will be cancelled today due to adverse weather conditions associated with Cyclone Carlos.

SAA flights to and from Sir Seewoosagur Ramgoolam International Airport, Mauritius will be cancelled as follows:

Monday, 06 February 2017 (Only)

•    SA 190 from  Johannesburg (JNB)  to Mauritius (MRU)
•    SA 191  from  Mauritius  (MRU ) to Johannesburg (JNB)

“South African Airways regrets any inconvenience to our customers as a result of the adverse weather conditions. Safety of our passengers and crew is always a key factor in the operational decisions we make. We encourage all customers to visit our website for all flight updates and or flight cancellations. The supporting information will be updated on the Flight Status menu tab,” says SAA Spokesperson Tlali Tlali.

SAA flies to Mauritius daily with two flights a day on Wednesday, Thursday, Saturday and Sunday. Customers will be kept informed should adverse weather conditions affect any more flights.

All ticketed passengers holding a South African Airways’ Ticket (only) and affected by today’s cancellation will be provided assistance via any of SAA Call Centre, City Travel Office or dedicated Travel Agent with the following conditions.

Rebooking Conditions applicable

•         Rebook onto another South African Airways flight for a later date at no extra charge and subject to availability of the same booking class;
•         Change of cabin will not be permitted;
•         Change of routing will not be permitted;
•         This policy is applicable to SAA flights only, issued on SA (083) ticket stock and not on separate tickets of other airlines;
•         Tickets must be re-issued on/before 10 February 2017;
•         Travel must commence on/before 13 February 2017;
Contact details
South African Airways Call Centre and City Office Contact details
South Africa
Johannesburg Call Centre
| 27 (0) 11 978 1111 or 0860 606 606
Mauritius City Office
| 230 202 6534


About South African Airways (SAA)

South African Airways (SAA) is the leading carrier in Africa, serving 56 destinations, in partnership with SA Express, Airlink and its low cost carrier, Mango, within South Africa and across the continent, and nine intercontinental routes from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical; Mango its low cost carrier; and Air Chefs, the catering entity of SAA. SAA is the winner of the 'Best Airline in Africa’ Award in the regional category for 14 consecutive years and the winner of ‘Service Excellence Africa’ for three years. Mango and SAA hold the number one and number two successive spots as South Africa’s most on - time airlines.

For media information please contact:

SAA Spokesperson: Tlali Tlali (Mr)
Mobile:                          +27 82 333-3880
Office:                            +27 11 978-2298

General Enquiries

Switchboard:              +27 11 978-1000
Twitter:                          @flysaa

Mauritius schedule:

Day of operation Departs Johannesburg Departs Mauritius
Monday, Tuesday, Friday SA190 at 09H40 SA191 at 16H20
Wednesday, Thursday, Saturday, Sunday SA190 at 10H25 SA191 at 17H05
Wednesday, Thursday, Saturday, Sunday SA192 at 08H40 SA193 at 15H20