SAA Awards
SAA Awards: A History of Plaudits
Each award drives us to improve, to make our passengers experience even more positive and memorable.
SAA will continue to consolidate its position as a leading airline by investing significantly in its fleet and taking an innovative approach to its route network. It is, however, our motivated staff that have helped to maintain our popularity amongst customers.
Along with a host of other awards, the Skytrax Awards – the Oscars of the aviation industry – are one of the most coveted accolades in the industry. Skytrax evaluates traveller experiences across different airport services and performance indicators - check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. They are the benchmark for excellence that airlines measure themselves against. In 2015 SAA was judged the best airline in Africa, an award it has won for the last 13 years running.
At the same ceremony SAA won the Best Airline Staff in Africa for the fourth time. This award, voted on by our customers, was a measure of the quality of SAA’s front line staff and their dedication to excellent customer service.
SAA’s low-cost carrier, Mango, was also voted the Best Low-Cost Airline in Africa.
Since 2001, we have been proud to receive the following awards and titles
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2018 SAA Awards Department Award Presenter Category SAA Corporate ACSA Feather Awards Best Performing Domestic Full Service Airline - ORTIA SAA Corporate ACSA Feather Awards Best Performing Regional Airline - ORTIA SAA Corporate ACSA Feather Awards Best Performing Domestic Full Service Airline - CTIA SAA Corporate ACSA Feather Awards Best Performing Domestic Full Service Airline - KSIA SAA Corporate Global Traveler Magazine Best Airline in Africa SAA Corporate Sunday Times Top Brands Domestic Airline - Consumer Category SAA Corporate Business Traveller Awards 2018 Best African Airline SAA Corporate World Travel Awards™ Africa’s Leading In-Flight Magazine SAA Corporate Trazee Travel Favorite Airline in Africa SAA Corporate World Airline Awards - Skytrax Best Business Class Lounge in Africa SAA Corporate World Airline Awards - Skytrax Best Cabin Crew in Africa SAA Corporate World Airline Awards - Skytrax Best Airline Cabin Cleanliness in Africa SAA Corporate World Airline Awards - Skytrax Best Airline Staff in Africa SAA Corporate Sunday Times Generation Next Awards Coolest Domestic Airline SAA Corporate Africa Travel Indaba 2018 Transport category-Gold Award SAA Corporate Skytrax 4-Star Skytrax (16th Consecutive year) SAA Corporate Apex Regional Passenger Choice Awards (PCAs) Best Seat Comfort SAA Corporate Apex Regional Passenger Choice Awards (PCAs) Best Cabin Service SAA Corporate Apex Regional Passenger Choice Awards (PCAs) Best Food and Beverage SAA Corporate Apex Regional Passenger Choice Awards (PCAs) Best Overall in Africa -
2017 SAA Awards Department Award Presenter Category SAA Corporate Business Traveler Magazine Best Airline in Africa-9th Consecutive Year SAA Corporate Business Traveler Magazine Best Airline in Africa-8th Consecutive Year SAA Global Traveler Best Airline to Africa-14th Consecutive Year SAA Corporate Magellan Awards for 2017 Gold: Airline Marketing - Promotional Video “South African Airways Next Beginnings Video” SAA Corporate Magellan Awards for 2017 Gold: Tour Operators Marketing - Consumer collateral "South African Airways Vacations Product Brochure" SAA Corporate Magellan Awards for 2017 Silver: Tour Operator Marketing "South African Airways Vacations Product Brochure" SAA Corporate Magellan Awards for 2017 Silver: Airline - Overall-International Carrier "South African Airways Vacations South Africa Travel Planner” SAA Corporate Magellan Awards for 2017 Silver: Tour Operator - Marketing - Trade Collateral "South African Airways Vacations Product Brochure" SAA Corporate Sunday Times Top Brands 2017 Domestic Airlines-Consumer SAA Corporate Sunday Times Generation Next Awards Coolest Domestic Airline SAA Corporate Skytrax 4 Star ranking 15th year SAA Corporate World Airline Awards Best Staff Service SAA Cargo Air Cargo Airline of the Year Awards Best Cargo Airline – Africa SAA Cargo STAT Times Air Cargo Brand of the Year in Africa SAA Corporate Business Traveller Africa Conferences & Awards Best African Long - Haul Airline SAA Corporate World Travel Awards Africa's Leading In-flight Magazine -
2016 SAA Awards Department Award Presenter Category Saa Cargo Euro Cargo Best Air Cargo Supporter for the Europe-Southern Africa Route SAA Corporate Cheapflights Awards 2016 South Africa Best Domestic Airline SAA Corporate Global Traveler Magazine Best Airline for Onboard Service SAA Corporate Global Traveler Magazine Best Airline for Flight Attendants SAA Corporate Global Traveler Magazine Best Airport Lounges SAA Corporate Global Traveler Magazine Best Airline in Africa SAA Corporate Magellan Awards for 2016 from Travel Weekly Gold: Airline Marketing - Promotional Video “What It Means To Be African” SAA Corporate Magellan Awards for 2016 from Travel Weekly Gold: Airline Marketing – Direct Mail South African Airways Product Brochure SAA Corporate Magellan Awards for 2016 from Travel Weekly Silver: Tour Operator Marketing – Trade Collateral South African Airways Vacations 2016 Brochure SAA Corporate Ask Afrika Icon Brands Overall Winner Business Airlines SAA Corporate Ask Afrika Icon Brands Overall Winner Personal Airlines SAA Corporate Skytrax Best Airline in Africa (for the 14th Consecutive year) SAA Corporate Sunday Times Generation Next Awards Coolest Domestic Airline SAA Corporate Business Traveller Africa Conference & Awards Africa Long Haul Airline SAA Corporate Business Traveller Africa Conference & Awards Africa Short Haul Airline SAA Mauritius ATOL Efficiency of Check-In Staff SAA Mauritius ATOL Waiting time in Check-In Queue SAA Mauritius ATOL Best Airline Overall -
2015 SAA Awards Department Award Presenter Category SAA Corporate Sunday Times Generation Next Awards Coolest Domestic Airline SAA Corporate Skytrax Best Airline in Africa (for the 13th Consecutive year) SAA Corporate Skytrax Best Airline staff in Africa (for the 4th time) -
2014 SAA Awards Department Award Presenter Category SAA Corporate Skytrax Best Service Staff in Africa SAA Corporate Skytrax 4-Star Rating Retention SAA Corporate SA Ubuntu Tourism Awards Top Perfoming Airline SAA Corporate World Travel Awards Leading Airline in Africa SAA Corporate Sunday Times Generation Next Awards Coolest Domestic Airline SAA Corporate Sunday Times Top Brands 2014 Domestic Airlines-SAA SAA Corporate Business Traveller Awards Best African Airline SAA Corporate Ask Afrika Orange Index Industry Leader:Airline SAA Corporate Premier Traveller Magazine Best Airline in Africa SAA Corporate Global Traveller Awards Best Airline in Africa SAA Corporate Global Traveller Awards 9th Position for Best Airline:Onboard Service SAA Corporate Global Traveller Awards 10 Position for Best Airline:Flight Attendant ORTIA Operations Global Traveller Awards 9th Position for Best Airline Lounges:Cycad Lounge -
2013 SAA Awards Department Award Presenter Category SAA Corporate Skytrax 4 Star rating retention for 2013 SAA Corporate Flightstats On Time performance Service Award SAA Cargo STAT Times African Cargo Airline of the year SAA Corporate SA Tourism Ubuntu Award Top Performing Airline -
2012 SAA Awards Department Award Presenter Category SAA Corporate World Travel Awards Leading Airline in Africa 2011 SAA Corporate Public Sector Excellence Awards SAA Corporate Skytrax 4 Star Awards 4 Star Awarded SAA Corporate Sunday Times Generation X Coolest Domestic Airline SAA Corporate Sunday Times Beat Brand Awards Consumer SAA Corporate Skytrax Best Airline in Africa SAA Corporate Skytrax Best Staff Service in Africa SAA Corporate Global Travelller Magazine Awards Best White Wine in International Business Class SAA Corporate SATOA - Travel and Tourism Association for Southern Africa Best Airline in Africa SAA Corporate Business Traveller Awards Best African Airline SAA Corporate Apex Passenger Experience-(over 50 fleet IFE ) SAA Corporate Ask Africa - Orange Index Service Excellence Africa SAA Corporate Premier Traveler Magazine Best airline to Africa SAA Corporate Global Traveler's Award Best airline to Africa -
2011 SAA Awards Department Award Presenter Category SAA Cargo ACW Best African Cargo Airline SAA Corporate SAT - Indaba Platinum Award for Exquisite Stand SAA Corporate Sunday Times Coolest Airline -Brand Awards SAA Corporate Skytrax Best Airline Africa SAA Corporate Skytrax Service Excellence Africa SAA Corporate TGI Iconic Airline awards SAA Corporate Sunday Times Top Brand Award Best Domestic Airline - Consumer SAA Corporate Global Travelller Best Business Class Sparkling Wine SAA Corporate Apex Passenger Experience - (over 50 fleet IFE ) SAA Corporate World Travel Awards Africa's Leading Airline SAA Corporate Travel Agents Choice Airline of the year to Africa 2011 SAA Corporate Ask Africa - Orange Index Best Airline Africa SAA Corporate ACSA feather Awards Best Full Service Airline at Ortia SAA Corporate ACSA feather Awards Best Full Service Airline at PE SAA Malawi Travel Agents Association of Malawi Best Airline in Malawi -
2010 SAA Awards Department Award Presenter Category SAA Cargo ACW Certificate of Air Cargo SAA Corporate SA Tourism Ubuntu Awards Best Partner SAA Cargo CAN Best African Cargo Airline SAA Corporate Skytrax customer satisfaction Best Airline Africa Survey SAA Corporate Skytrax customer satisfaction Service Excellence Afria Survey SAA Corporate Sunday Times Generation Next coolest brand Coolest Domestic Airline SAA Corporate Executive Travel Magazine Best Airline to Africa SAA Corporate The World Travel Awards Africa's Leading Airline SAA Corporate Sunday Times/TNS SA Top Brands Top Brand Domestic Airline - General Consumer SAA India Today's Traveller Award Best international Airline connecting India to Africa SAA Pretoria News Best Airline SAA Nigeria African Travel Quarterly African Airline of the Year SAA Corporate Acsa Feather Awards Best Domestic Airline ORTIA -
2009 SAA Awards Department Award Presenter Category SAA World Travel Awards Africa’s Leading Airline SAA Sunday Times Top Brands Awards Best Domestic Airline (Business to Consumer) SAA Travel Weekly Globe Awards Best Scheduled Airline in Africa SAA Skytrax Customer Satisfaction Survey Best Airline in Africa Cargo Air Cargo Magazine Best African Air Cargo SAA World Travel Awards Africa’s Leading Airline SAA Africa’s Annual Travel and Tourism Exhibition Best Airline Stand at Indaba SAA Sunday Times/Generation Next Coolest Domestic Airline Brand -
2008 SAA Awards Department Award Presenter Category SAA CBC African Business Awards Airline of the Year SAA World Travel Awards Africa’s Leading Airline SAA Cargo Air Cargo World Air Cargo Award of Excellence SAA Cargo Air Cargo News Best African Cargo Airline SAA Weekly Globe Awards Best Airline to Africa (17th consecutive year) SAA OAG Best Airline Based in Africa (10th consecutive year) SAA Telegraph Ultra (UK) Best African Airline -
2007 SAA Awards Department Award Presenter Category SAA Corporate Weekly Globe Awards Best Scheduled Airline to Africa SAA Voyager Razor's Edge Business Intelligence Awards Best Stand Alone Highest Value Credit Card SAA Corporate ASATA Best Online International Airline SAA Corporate ASATA Best African Airline SAA Corporate Skytrax Best Airline in Africa - YC Service SAA Corporate Skytrax Best Airline in Africa - PC Service SAA Corporate Skytrax Top Ten Global Rankings - YC Service SAA Corporate OAG Airline of the Year Awards Best Airline Based in Africa SAA Corporate Skytrax Top Ten Global Rankings - PC Service SAA 14th World Travel Awards for Africa Africa's Leading Airline SAA 14th World Travel Awards for Africa Africa's Leading FC Product SAA 14th World Travel Awards for Africa Africa's Leading FC Product SAA 14th World Travel Awards for Africa Africa's Leading Website SAA Voyager Razor's Edge Business Intelligence 7 Best Loyalty Programme Survey Award Best FFP SAA Corporate Star Consumer/readers 'Your Choice 2007' Award Best Airline SAA Corporate Markinor SA Top Brands Best Domestic Airline: 4th year SAA Corporate Business Traveller Award Best African Airline SAA Corporate Danish Travel Awards 3rd place for Best Intercontinental Airline -
2006 SAA Awards Department Award Presenter Category SAA Corporate Travel Weekly Globe Awards Best Airline to Africa from the UK (15th consecutive year) SAA Corporate Global Traveler Awards Best Airline to Africa SAA Corporate Business Travel Magazine - Annual Best in Class Awards Best Business Class Service to Africa SAA Corporate ASATA/Diners Award Best African Airline SAA Corporate ASATA/Diners Award Best International Airline SAA Corporate Skytrax Best Premium Flat Bed Seat in the World SAA Corporate Skytrax Best Airline in Africa SAA Corporate OAG Airline of the Year Awards Best Airline Based in Africa (6th consecutive year) SAA Corporate Skytrax Customer Survey Best Long Haul Business Class (2nd position) SAA Corporate Skytrax Customer Survey PC Lounge ranks 5th in the World SAA Corporate Skytrax Customer Survey FC Lounges rank 4th in World SAA Corporate Skytrax Customer Survey Best Cabin Crew in Africa SAA Corporate Markinor SA Top Brands Best Domestic Airline (2nd year) SAA Corporate World Travel Awards Africa's Leading Airline SAA Corporate World Travel Awards Africa's Leading First Class Airline SAA Corporate World Travel Awards Africa's Leading Business Class Airline SAA Corporate Frost and Sullivan Fleet Development Award for African Carrier -
2005 SAA Awards Department Award Presenter Category SAA Corporate Travel Weekly Globe Awards Best Airline to Africa SAA Corporate Travel Channel Survey Best Airline Service On Board and On the Ground Long Haul Routes (2nd place) SAA Corporate PMR Company that Contributed Most the Economic Growth and Development of the Province SAA Corporate ACSA Golden Feather Awards SAA Corporate Diners Club ASATA Awards Best African Airline SAA Corporate Skytrax 1st Best Airline in Africa SAA Corporate Skytrax 1st Best Cabin Staff in Africa SAA Corporate Skytrax 2nd Best Business Class Service in the World SAA Corporate Skytrax 3rd Best FC Lounges Globally SAA Corporate Skytrax 3rd Best Airline Middle East/Africa SAA LHR Call Centre and Skytrax 1st in the BPA Competitive Review for Best Performing Reservations Centre -
2004 SAA Awards Department Award Presenter Category SAA Brazil - Best Airline to Africa SAA Corporate ASATA Diners Club ASATA Awards African Airline SAA Direct Channels E-commerce ASATA Diners Club ASATA Awards International Online Airline SAA Corporate Skytrax Airline of the Year Africa SAA Brazil Brazil Travel News Best International Airline - The 10 Best of Tourism SAA Corporate Indaba Best Airline Stand SAA Corporate Skytrax Finalist in Service Excellence Award SAA Corporate Saturday Star Orchid Award Best Ad Award from Brendan Seery Best SA 10th Anniversary Advert SAA Corporate Skytrax SAA First Class ranks 6th globally SAA Corporate Skytrax SAA FC Curbside Check-in ranks 2nd globally. SAA FC Lounges ranks 4th globally SAA Corporate Skytrax Best Cabin Service in Africa SAA Corporate Skytrax Best Flat Bed Seat in the World SAA Corporate South African Government Award for Women in Development SAA Corporate Best of Johannesburg 2004 Readers Best Airline (Domestic) SAA Markinor/Sunday Times and Best Brand Domestic Airline SAA Selling Long Haul Travel Awards Best Airline to Southern and Central Africa SAA East London Border Technikon Outstanding Contribution to Co-operative Education SAA Corporate Ask Africa Public Trust Barometer The Most Trusted Company SAA CIA ACSA - Feather Awards Best International Airline in Cape Town SAA Corporate Skytrax 2004/2005 Awards FC Lounges Ranked no. 2 in the World SAA Zimbabwe Office Foundation for Excellence Practice, Geneva, Switzerland Gold Medal SAA Corporate - First non-Saudi Airline to Fly into Madinah -
2003 SAA Awards Department Award Presenter Category SAA Travel Weekly Globe Awards Best Airline to Africa SAA ASATA Best African Airline SAA ASATA Best Domestic Airline SAA ASATA Best International Airline Flying to South Africa SAA Skytrax Best Airline in Africa SAA Skytrax Best Cabin Crew in Africa SAA Indaba Best Airline Stand 2003 SAA OAG Airline of the Year Awards Best Airline Based in Africa SAA Skytrax First Class Rankings First Class Home-base Check-in ranked 1st
Conde Naste Top 10 Trans Atlantic Airlines Ranked No. 7 -
2002 SAA Awards Department Award Presenter Category SAA Business Traveller (USA) Best to Fly Business Class to Africa SAA Skytrax Best Airline in Africa SAA Skytrax Best Cabin Crew in Africa SAA/Sawubona Advantage AdMag Best In-flight Magazine SAA Association of British Travel Agents Most Outstanding African Airline SAA Diners Club/ASATA Best African Airline SAA Diners Club/ASATA Best International Online Airline SAA OAG Airline of the Year Awards Best Airline Based in Africa SAA Durban Tourism Indaba Best Airline Stand SAA UK Travel Trade Magazine 'Selling Long Haul’ Best Airline to Africa SAA Tanzania Society of Travel Agents Best Airline in Africa SAA World Online Entertainment Association First Runner-up for Best Single In-flight Audio Programme -
2001 SAA Awards Department Award Presenter Category Cargo Air Cargo News Best Cargo Airline SAA Skytrax Best Airline in Africa SAA Skytrax Best Airline in South Africa SAA Skytrax Best Cabin Crew in Africa Flight Despatch SITA Flight Operations Customer Loyalty Award Marketing and Communication Star - Orchard Award Best Advert of the Week SAA/Sawubona Advantage AdMag Awards Best In-flight Magazine Product Excellence Cast in Stone - Training Video on SAA Corporate Image and Uniform Collection SAA Travel Weekly Globe Awards Best Airline to Africa
