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SAA Awards: A History of Plaudits

Each award drives us to improve, to make our passengers experience even more positive and memorable.

SAA will continue to consolidate its position as a leading airline by investing significantly in its fleet and taking an innovative approach to its route network. It is, however, our motivated staff that have helped to maintain our popularity amongst customers.

Along with a host of other awards, the Skytrax Awards – the Oscars of the aviation industry – are one of the most coveted accolades in the industry. Skytrax evaluates traveller experiences across different airport services and performance indicators - check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. They are the benchmark for excellence that airlines measure themselves against. In 2015 SAA was judged the best airline in Africa, an award it has won for the last 13 years running.

At the same ceremony SAA won the Best Airline Staff in Africa for the fourth time. This award, voted on by our customers, was a measure of the quality of SAA’s front line staff and their dedication to excellent customer service.

SAA’s low-cost carrier, Mango, was also voted the Best Low-Cost Airline in Africa.

Since 2001, we have been proud to receive the following awards and titles