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Welcome to FlySAA

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Welcome to FlySAA

Travel tips to enhance your journey


Labelling your baggage and packing tips

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Unique identification:

Make your bag easy to recognise and distinguishable from others by tagging the outside with a colourful ribbon and by using a name tag.

This will make it easier to quickly identify your bag, especially in the unfortunate event of it being lost or misplaced.

On your name tag include details such as:

  • Name
  • Contact Details
  • E-mail address
  • Destination address

Packing tips:

Valuables like these should NOT be packed in your check-in luggage but rather in your hand luggage.

  • Laptops 
  • Cameras
  • Legal Documents i.e. Passport
  • Cash / Cards
  • Jewellery
  • Medication

Should you need to check in a box we may request you to wrap the box to protect the contents.

A list of restricted items can be found at this link:



Security and hand luggage

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  • Always ensure that your bag is locked before check-in as this acts as a deterrent.
  • It is suggested that customers make use of the wrapping service provided at the airport as an additional preventative measure against damage and pilferage.




Hand luggage:

  • Due to limited space in the overhead compartments, your hand luggage may be placed in the cargo hold.
  • Please ensure that you remove all valuables from your hand luggage before it is taken for stowage in the cargo hold.
  • Ask for an airline tag with your name and flight details.
  • Liquids, aerosols and gels measuring more than 100ml are not allowed in hand luggage. For international travel, if they measure less than 100ml they must be secured in a re-sealable, plastic storage bag.

Baggage allowance


Economy Class - 1 to 2 pieces at 23kg each.

Business Class - 1 to 2 pieces at 32kg each.

Infants not entitled to seat - 1 piece at 10kg plus a pram.


* Baggage allowance terms and conditions apply.


Reporting mishandled baggage

  Report your mishandled baggage at the Baggage Enquiries Desk at the airport.
  - A file will be created for tracing purposes.
  - Customer’s personal and travel information will be key.


For further enquiries please contact us on:

- Baggage Services Call Centre: 27 11 978 3733
- Baggage Enquiries: