Tier Status And Benefits
As a valued SAA Voyager member, you are able to improve your Tier status, based on your support and enjoy more benefits. Your SAA Voyager elite status means access to additional benefits and privileges based on your Tier status. Tier Miles are earned per calendar year on SAA and SAA marketing flights where Mango is the operating carrier, Star Alliance, SA Express, Airlink and Swaziland Airlink.
Please find below a brief summary of SAA exclusive membership benefits:
| SAA Tier Status and Benefits |
Blue |
Silver |
Gold |
Platinum |
Lifetime Platinum |
| How to qualify |
Blue membership card will be awarded after any 3 Base Miles transactions on SAA or any SAA Voyager Partners |
30 000 Tier Miles annually | 60 000 Tier Miles annually |
120 000 Tier Miles annually or 5 consecutive years of Gold status |
6 Consecutive Years of Platinum status based on SAA Tier Miles* or 720 000 SAA Tier Miles** during a minimum of 4 consecutive years and to a maximum of 6 consecutive years |
| How to retain | More than 1 Base Mile per calendar year | 95% of the Silver qualifying criteria | 95% of the Gold qualifying criteria | 95% of Platinum qualifying criteria | Lifetime Status |
| Status attained when you were unable to retain your status | Not applicable | Blue | Silver | Gold | Lifetime Status |
| Enrolment Bonus Miles | After any Base Miles transactions on SAA or SAA Voyager Partners |
Elite Status – not applicable
|
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| Personal Assistance | Voyager Call Centre | Dedicated Platinum and Premium Service | |||
| Mileage validity |
3 Years
|
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| Your Miles do not expire | When you have flown 6 000 SAA Tier Miles during a calendar year |
When you have flown 6 000 SAA Tier Miles during a calendar year or have spent R300 000 on our SAA Voyager Premium credit card during a calendar year |
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| SAA Status Threshold Bonus Miles |
X
|
Earn 3 000 Bonus Miles on achieving or retaining Silver Status | Earn 6 000 Bonus Miles on achieving or retaining Gold Status | Earn 12 000 Bonus Miles on achieving or retaining Platinum Status | Earn 15 000 Bonus Miles on achieving Lifetime Platinum Status |
| SAA Appreciation Bonus Miles |
X |
2 000 Miles for every 15 000 SAA Tier Miles flown on SAA
|
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| Status Bonus Miles when you fly SAA operating and marketing flights |
X
|
+ 25% of awarded SAA Tier Miles | + 50% of awarded SAA Tier Miles | + 75% of awarded SAA Tier Miles | + 100% of awarded SAA Tier Miles |
| Waitlist priority |
X
|
Priority 4 | Priority 3 | Priority 2 | Priority 1 |
|
SAA Operating Flights: Economy Class preferential seating |
X
|
Pre-seating 24 hours before departure is chargeable | Pre-seating 24 hours before departure is chargeable | Preferential seating is free of charge | Preferential seating is free of charge |
| SAA Operating Flights: Access to comfortable seats for all flights |
X
|
Access to first rows based on availability and seats are chargeable
|
Access to first rows based on availability and seats are chargeable
|
Access to first 2 seat rows which are free of charge |
Access to first 2 seat rows which are free of charge |
| SAA Operating Flights: Preferential check-in |
X
|
Premium Class counter - Member only | Premium Class counter - Member with 1 guest | Premium Class counter - Member with 2 guests | Premium Class counter - Member with 3 guests |
| Priority Baggage Handling upon arrival |
X
|
Priority 4 | Priority 3 | Priority 2 | Priority 1 |
| Priority Airport Standby | Priority 5 | Priority 4 | Priority 3 | Priority 2 | Priority 1 |
| SAA Operating Flights: Priority Boarding |
X
|
Member only | Member with 1 guest | Member with 2 guests | Member with 3 guests |
| SAA Operating Flights: Free baggage allowance |
X
|
1 additional piece of 23kg irrespective of class of travel | 1 additional piece based on the allowance of the booked cabin class | 1 additional piece of 32kg irrespective of class of travel | 2 additional pieces of 32kg irrespective of class of travel |
| Lounge access to SAA owned lounges when travelling on SAA operating or marketing flights |
X
|
Member only | Member with 1 guest | Member with 2 guests | Member with 3 guests |
| Arrivals lounge access to London Heathrow Airport when travelling on SAA operating flights | X | X | X | Crown Plaza Lounge - Member only | United Lounge - Member only |
| Lounge access to SAA contracted lounges when travelling on SAA operating or marketing flights |
X
|
X
|
Access to Departure Lounges |
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| Change Fee waived for Upgrade Awards |
X
|
X
|
X
|
Yes
|
Yes
|
| Chauffeur Transfer Service on qualifying International flights plus 2 guests |
X
|
X
|
X
|
Premium Class travel and Y, B, M & K Economy Class travel | Irrespective of class of travel |
| Chauffeur Transfer Service Type |
X
|
X
|
X
|
C class vehicle type or similar; newspaper & mineral water | E class vehicle type or similar; newspaper & mineral water |
| Chauffeur Transfer service pick-up and drop-off points when connecting on qualifying International flights |
X
|
X
|
X
|
Domestic: Cape Town, Johannesburg, Durban, International: London, Frankfurt, Munich, New York & Washington |
|
| Partner or Spouse Card when travelling 60 000 Tier Miles annually |
X
|
X
|
X
|
X
|
Entitled to a Gold card for a companion of your choice for one calendar year |
Notes:
* Please note that all members who earned a qualifying year(s) until 31 December 2014 towards Lifetime Platinum Status (i.e.; 100 000 SAA Base Miles or Qualifying Sector Tiering) will retain their year count(s) towards Lifetime Platinum status. The outstanding number of years for 6 consecutive years will however require 120 000 SAA Tier Miles per calendar year.
** Similarly, with the introduction of a minimum of 4 consecutive years for the complete required threshold to obtain Lifetime Platinum status, the below transition qualifying threshold calculation for a Lifetime Platinum status with a minimum of 4 consecutive years will be applied:
|
2011 100,000 SAA Tier Miles |
2012 100,000 SAA Tier Miles |
2013 100,000 SAA Tier Miles |
2014 100,000 SAA Tier Miles |
2015 120,000 SAA Tier Miles |
2016 120,000 SAA Tier Miles |
2017 120,000 SAA Tier Miles |
2018 120,000 SAA Tier Miles |
|---|---|---|---|---|---|---|---|
|
75% weighting of 100 000 SAA Tier Miles criteria + 25% weighting of 120 000 SAA Tier Miles criteria = 630 000 SAA Tier Miles |
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50% weighting of 100 000 SAA Tier Miles criteria + 50% weighting of 120 000 SAA Tier Miles criteria = 660 000 SAA Tier Miles |
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25% weighting of 100 000 SAA Tier Miles criteria + 75% weighting of 120 000 SAA Tier Miles criteria = 690 000 SAA Tier Miles |
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