News and Media Releases

2020-24

  • Johannesburg, 17 April 2024—South African Airways (SAA) welcomes yesterday’s order issued by Judge Unterhalter of the High Court of South Africa, Gauteng Division, regarding a matter brought against SAA by Airlink.

    Judge Unterhalter’s order was  by mutual agreement of the parties without any admission of guilt on the part of the respondents. It orders the removal of the matter from the urgent court roll to be dealt with by the ordinary courts.

    Airlink had alleged that a valued SAA staff member who resigned from Airlink in September 2023 and rejoined SAA had shared commercially sensitive information with SAA.

    The court order provides that, while a court date is awaited, SAA accedes to destroy any alleged commercially sensitive information. SAA contends that it does not need information from any other airline to run its operations and that the information Airlink claims to have proprietary rights to, is generally available on airline industry platforms.

    The order contains an explicit declaration that, “The Twelfth Respondent [SAA] does not concede that Airlink is entitled to such relief.”

    “SAA is pleased with the conclusion of this matter. In the event that Airlink elects to take the matter further, SAA will vigorously defend its case. It is unfortunate that certain media reports bordered on a campaign of defamation against SAA,” said SAA’s interim CEO, Professor John Lamola.

    Lamola adds that, “As a responsible national flag carrier with an interest to  promote  a vibrant and competitive South African airline industry, SAA is pursuing its internal processes in dealing with all aspects of Airlink’s allegations. These processes are now subject to the sub judice rule, as the matter is being litigated in court.” he added.

    ENDS

    Media enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    About South Africa Airways

    With 90 years in the skies, South African Airways (SAA) is the most awarded Skytrax airline in Africa and the proud carrier of the South African flag, linking domestic, regional, and international destinations. SAA flies from Johannesburg to Abidjan, Accra, Durban, Cape Town, Harare, Kinshasa, Lusaka, Lagos, Mauritius, Windhoek, Victoria Falls, São Paulo (from Cape Town and Johannesburg) and, from 28 April 2024 to Perth.

    Since first taking to the skies in 1934, SAA has grown to include a passenger airline, a cargo transport service, and related services provided through its wholly owned subsidiaries, SAA Technical (SAAT) and Air Chefs. SAAT delivers high-quality maintenance services, major airframe checks, engine overhauls, mechanical components, avionics, and line maintenance to SAA and third parties.  Air Chefs provides in-flight, airline lounges and other catering services to the airline and third parties.

     

  • Johannesburg (8 April 2024) – This past weekend, South African Airways (SAA) has advertised five interim executive management positions, including that of the Chief Executive Officer.

    Over the past three years SAA has been led by a talented and committed interim executive management team that has specifically been tasked with steering the airline until the anticipated Strategic Equity Partner (SEP) could come on board. As the pursuit of this transaction with Takatso Aviation has now been terminated, the Board has deemed it necessary to have a properly constituted and permanent executive team to pilot the airline’s strategic plan into the future.

    “The filling of these posts is a positive and decisive step aimed at providing organizational stability and predictable direction of the growth plans and expansion plans currently being pursued”says Derek Hanekom, Chairperson of the Interim Board of Directors.

    “The interim executive management team has admirably rebuilt the airline as it emerged out of business rescue with the understanding that their posts would remain interim positions until a new controlling shareholder appoints its management team. All of them, including the Interim CEO, Prof John Lamola, supports this development as a necessary and natural step in strengthening SAA’s position in both the local and international aviation markets.”

    “SAA’s strong recovery would not have been possible without the dedication and passion of every single valued SAA employee. The commitment of all employees who serve as the backbone of the airline and who believe in the growth of SAA is highly appreciated by the SAA Board,” added Hanekom.

    Applications for SAA’ Chief Executive Officer, Chief Commercial Officer, Chief Human Capital Officer, South African Airways Technical CEO, and Air Chefs CEO closes on Friday, 26 April 2024. Suitably qualified and interested candidates, including the present incumbents, are invited to apply.

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg, 13 March 2024 - South African Airways (SAA) is pleased to announce the implementation of customer-driven changes to its flight and route schedule, aimed at improving convenience for its customers.

    SAA has undertaken a schedule review of its upcoming Perth, Australia route to identify areas for enhancement. Customers travelling from Perth can expect more convenient departure and arrival times, allowing for easier domestic and regional connections and reduced travel times. This change also assists connecting customers from New Zealand and other cities in Australia. Customers out of Perth, will benefit from an overnight flight which allows better rest on your journey so that you are refreshed and ready to immerse yourself in true African hospitality.

    From its inaugural flight on Sunday 28 April 2024, flights from Johannesburg to Perth will depart at 20h55 and arrive at 12h20 the following day. The schedule for outward bound remain unchanged.

    On Monday 29 April 2024, the inaugural flight from Perth to Johannesburg will now depart Perth at 23h50 and arrive in Johannesburg at 04h45 on Tuesday 30 April 2024. All times are local for both Johannesburg and Perth.

    Customers already booked on the earlier departure time from Perth, will be accommodated on the flight on the same day. Customers who may be adversely affected should call the SAA call centre in Johannesburg on +27 11 978 1111 and in Perth on +61 2 9286 8960 for assistance with the rebooking and reissuing of their tickets.

    "We are thrilled to introduce this enhancement to our flight schedule, which directly addresses feedback and preferences from our customers," says SAA’s Chief Commercial Officer, Mr Tebogo Tsimane. "At SAA, we are dedicated to providing exceptional service and a seamless travel experience to meet the needs of all our customers."

    With these adjustments on the Perth route, passengers are assured that their feedback will continue to shape and influence the airline's commitment to customer centricity.

    For more information, visit www.flysaa.com

    The changed full schedule for the time being is:

    Flight No.

    Effective Date

    End

    Date

    Frequency

    Departure Airport

    Dept. Time

    Arrival Airport

    Arrival Time

    Block Time Duration

    SA 0280

    28-Apr-24

    24-Oct-24

    Tuesday Thursday Sunday

    JNB

    20:55

    PER

    12:20+1

    09:25

    SA 0281

    29-Apr-24

    25-Oct-24

    Wednesday

    Friday

    Monday

    PER

    23:50

    JNB

    04:45+1

    10:55

     

     

     

     

     

     

     

     

    ENDS

    Media enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg, (26 February 2024) - South African Airways (SAA) is aware of the detail pertaining to an SAA aircraft and a perceived runway incursion on Friday evening, 23rd February 2024 at OR Tambo International Airport between Lufthansa flight LH573 that was scheduled to depart from Johannesburg on route to Frankfurt, and SAA flight SA422 that had landed a few minutes earlier from Port Elizabeth.

    The Lufthansa Boeing 747-8 was scheduled to depart from runway 03L at 20h16. However, due to an impending storm, the departure was delayed, and the aircraft was permitted to vacate the runway. The SAA Airbus A320 which had arrived earlier, was then permitted to cross runway 03L and taxi to its intended terminal.

    A preliminary assessment by SAA had established that NO Runway Incursion occurred, as alluded to, by some media reports. The Air Traffic and Navigation Services (ATNS) has confirmed that the video was a ruse, and the footage had a time lapse of approximately five minutes having passed in just 38 seconds of the recording.

    SAA’s Flight Operations and Safety Department together with key stakeholders’ safety departments have done both the internal and collaborative safety assessments and investigations and confirm there was no aircraft taking off at the time as claimed in the video caption.

    SAA and its aviation stakeholders employ robust safety measures and implement strategies to mitigate against any potential risk that may arise to passengers and aircraft.

    SAA Interim CEO, Prof. John Lamola says, “SAA’s flight deck crew are trained routinely to handle all situations that may occur in the air or on the ground, which include runway incursions. SAA confirms that there was no runway incursion or risk of any occurring as shown by the video on social media.”

     

    ENDS

     

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

     

  • Johannesburg (Tuesday, 16 January 2024) – South African Airways (SAA) flights to Mauritius were disrupted on the morning of 14 January due to Tropical Cyclone BELAL. The two affected flights, SA190 from O.R Tambo International Airport to Mauritius, and flight SA191 inbound to Johannesburg from Mauritius was cancelled.

    “The cancellation of flights due to adverse weather conditions is procedural for the safety and wellbeing of our customers and crew. Safety is priority to the decision of cancelling flights”, says SAA’s Executive Operations, Mr Madoda Nkalane. “Safe operations always take precedence to avert any risk that severe and unpredictable weather conditions may pose,” added Mr Nkalane.

    Customers from the cancelled flights will be accommodated on additional flights (SA4192/SA3193 and SA 190/191), scheduled on Tuesday, 16th January 2024, to assist customers and to meet the current demand.

    • SA4192 (positioning flight) from Johannesburg, O.R. Tambo International Airport to Mauritius, Sir Seewoosagur Ramgoolam International Airport will depart at 14h30
    • SA3193 (passenger flight) from Mauritius to O.R. Tambo International Airport will depart at 21h20
    • SA190 (passenger flight) will depart Johannesburg at 15h00, arriving in Mauritius at 21h00
    • SA191 (passenger flight) will depart from Mauritius at 21h50 arriving in Johannesburg at 24h00

    SAA and the Airports Authority in Mauritius will continue to monitor the situation closely and further communications will be provided should there be any further changes or cancellations. 

    END

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg/Perth (Monday, 8 January 2024) – South African Airways (SAA) is delighted to announce the return of its flights to Perth, Australia. The inaugural flight from Johannesburg to Perth is scheduled for 28 April 2024. Bookings open today, Monday 8 January 2024.

    Speaking on the announcement, CEO of SAA, Professor John Lamola, says SAA’s operations to Perth are in line with the airline’s strategic plans to scale its operations to a profitable level by leveraging SAA’s unique capabilities as a national carrier with wide-body aircraft that can provide South Africa with long-haul intercontinental air connectivity.

    The Perth route marks the second interoceanic route to be reopened within 6 months of the successful launch of the Sao Paulo, Brazil route on 31 October 2023. A Southern hemisphere travel package that goes from Perth to Sau Paulo through Johannesburg, and the way back, is now possible.

    As a member of the global network of Star Alliance, SAA is pleased that it can further enhance the seamless travel into and out of Australia for customers of the 25 airlines that are co-members of the alliance.

    “Besides the global interconnectivity potential of this route, Perth has long been a favoured destination for South African and Australian travellers, with approximately 80% of our target market being visiting family and friends,” adds Lamola. “The recommencement of the route provides an easier and direct passage for both leisure and business travellers, promoting trade and cultural exchange between South Africa and Australia”.

    Flights (SA 280) depart OR Tambo International Airport, Johannesburg, 3 times a week on Tuesdays, Thursdays, and Sundays at 20h55 and arrive at Perth International Airport, the following day at 12h20.  Flights from Perth (SA 281) are scheduled 3 times a week on Mondays, Wednesdays, and Fridays and depart at 14h40, arriving the same day at 19h35 in Johannesburg.

    For the launch phase of the route, SAA will operate an Airbus A340 – 300, with a total seat capacity of 253 (38 business class seats and 215 economy seats). A marvel in the global skies, the A340 – 300 is synonymous with being spacious, comfortable, reliable, and capable of handling long-distance flights with ease.

    The launch of the Perth route provides another opportunity for SAA Voyager frequent flyers to earn and redeem their air miles. One SAA Voyager mile is awarded to members for every R1.60 they spend on their purchase of an air ticket. As SAA is a member of the Star Alliance, Voyager members in are eligible for the HSBC Star Alliance Credit Card that is administered from Australia. This affords members additional opportunities to earn Voyager miles and attain Elite credit card status based on their spending.

    “We are committed to growing SAA into a revered leader in the global aviation sector. Perth is but one indicator of this ambition and gives us confidence that our vision of expanding our footprint to over 20 destinations this year will be realised,” concludes Lamola.

    Visit www.flysaa.com or contact your travel agent/sales representative.

     

    Media Enquiries may be directed  to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg (19 December 2023) – South African Airways (SAA) has signed a memorandum of understanding (MoU) with SunExpress (a joint venture of Lufthansa and Turkish Airlines), to support the national carrier’s operations with four aircrafts in the 2024/2025 financial year.

    The MoU is an add-on to the current six-month damp lease agreement, which was started in October this year and include the lease of two Boeing 737-800s as well as maintenance and cockpit crew. The MoU was signed by SunExpress CEO Max Kownatzki and SAA CEO Prof. John Lamola at a joint press event in Johannesburg, on Thursday, 14th December 2023.

    In addition to plans to increase the number of damp lease aircraft, SAA and SunExpress are currently exploring options for a multi-year reciprocal capacity support and further cooperation with regards to maintenance, training and commercial support.

    "The memorandum of understanding clearly underlines our commitment to further deepen our successful partnership with SAA. We are proud of the trust that SAA is placing in us with the renewed intention to collaborate. We strive to build on this to develop a strong, long-term partnership and leverage more opportunities together in the future”, said Max Kownatzki, CEO of SunExpress. “Over the next decade, SunExpress will more than double its fleet, reaching a 150-aircraft fleet by 2033. These kinds of partnerships enable us to efficiently utilize our fleet, mitigating the impact of our seasonality, ” added Kownatzki.

    Prof. John Lamola, CEO of SAA, welcomed the continued cooperation: "SunExpress has proven to be an extremely reliable partner for us in the first few months. We are therefore delighted that this valuable partnership will not only be continued but the scope of the partnership expanded to include additional aircraft for our 2024 holiday peak season. The additional aircraft will support our operations to meet the growing customer demand during peak seasons and mitigates our management of the global aircraft availability crisis.”

    END

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg, (12 December 2023) - Holidaymakers and business travelers can now fly to South Africa’s ‘friendly city’, Gqeberha, in the Eastern Cape with South African Airways (SAA). The first flight from Johannesburg to Gqeberha is set to depart, on Wednesday, 13 December 2023 at 11h25.

    With December and January some of the busiest travel periods in South Africa, customers can now take advantage of SAA’s flights to Gqeberha, which links the two economic hubs of Gauteng and the Eastern Cape. This route provides much needed connectivity for business and connecting families and friends.

    SAA offers two return flights per day, seven days a week - between OR Tambo International Airport and Chief Dawid Stuurman International Airport in Gqeberha - for the duration of the festive season (see daily flight schedule below).

    Flight

    Number

    Origin

    ETD

    Destination

     

    ETA

     

    SA0405

    JNB

    11:25

    PLZ

    13:00

    SA0419

    JNB

    16:00

    PLZ

    17:35

    SA0410

    PLZ

    13:30

    JNB

    15:05

    SA0422

    PLZ

    18:05

    JNB

    19:40

     

    The Gqeberha route is a special seasonal route and forms part of SAA’s plans to continue expanding its routes in the months to come. It aims to provide customers with greater options and more seamless travel during the peak festive season.

    Access SAA’s updated flight schedule on www.flysaa.com for all flights and best fares.

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg, (5 December 2023) - For the fourth consecutive year, Star Alliance proudly announces its victory as the World’s Leading Airline Alliance at the esteemed World Travel Awards. The announcement took place at a Gala ceremony held at Dubai’s iconic Burj Al Arab on 1st December 2023.

    Earlier in the North America edition in August 2023, the Star Alliance Los Angeles airport lounge achieved a remarkable milestone by securing the title of North America's Leading Airport Lounge for the fourth consecutive year, further solidifying its status as a leader in airport hospitality.

    Expressing his gratitude for these accolades, Star Alliance CEO Theo Panagiotoulias stated, "We are truly honoured to receive the World Travel Awards for the fourth consecutive year. This achievement is a testament to the relentless dedication of employees within the Star Alliance network who strive to provide consistent and seamless travel experiences."

    Panagiotoulias continued, "Our success is made possible not only by the hard work of our employees across the network, but also by the unwavering confidence and support from our valued customers. We are immensely grateful for the continued trust placed in us and our member carriers."

    The World Travel Awards, now in its landmark 30th edition, aims to recognize, reward, and celebrate excellence across various sectors of the travel, tourism, and hospitality industries. The winners are determined through a global poll involving qualified executives in the travel and tourism sector, as well as consumer travel buyers.

    Graham E Cooke, Founder of the World Travel Awards, stated “Congratulations to Star Alliance for winning ‘World’s Leading Airline Alliance 2023’. This is a remarkable achievement, reflecting how the brand is setting the global aviation alliance benchmark. The commitment of the entire Star Alliance team serves as an inspiration to us all.”

    In addition to the alliance-level award, several Star Alliance member carriers also claimed individual victories this year. These triumphs further highlight the collective strength and excellence of Star Alliance and its member airlines in delivering unparalleled service to travellers.

    END

    Issued by: Group Corporate Affairs

     
     
  • Johannesburg, (Friday, 1 December 2023) - During its appearance at Parliament’s Standing Committee on Public Accounts (SCOPA) last week, South African Airways’ external auditors presented their findings on the airline’s financial statements for the past four years, that is from April 2018 to March 2022. Media reports following this SCOPA presentations have largely painted an SAA that is marred by a history of poor management and a persistent uncertain future.

    The Auditor-General’s report covers SAA’s financials during the state capture years, and not its current cash positive and post-business rescue conditions.

    The management and the Board that has been installed since SAA emerged out of business rescue and started operations late 2021, would disprove any claim that financial position of SAA is currently at a breaking point, and the airline’s sustainability is questionable.

    The recent financial year 2022/2023 is still being audited and the formal tabling of the audited financial statements to Parliament, where the details of the structure of this public entity’s financials will be revealed, is yet to take place.

    Energized by the appraisal in the findings presented by the Auditor-General to the SAA shareholder representative, Minister Pravin Gordhan at the Annual General Meeting of the company in November 2023, as well as at the SCOPA sitting referred to above, SAA’s current leadership is marshalled to rebuild and reposition the airline as a formidable air services provider in its chosen markets.

    Under the insistence of its shareholder representative, the airline has put several controls and policies into place to avoid a repeat of those years, and to ensure scrupulous compliance of the Public Finance Management Act.

    SAA is in a healthier financial position than it has been in several years. The audited financial results of the year 2022/ 23 will show that the airline has the strongest balance sheet since its last profit declaration in 2011. Since last year, the airline has been running on financial resources generated from its own operations and management innovations.

    Even against the historical negative performance of the years reported at SCOPA, the Auditor General could declare that SAA is a going concern, able to pay its liabilities as they became due.

    The airline is on an expansion drive, and in the market for more aircraft and is pursuing a plan to add more international routes to its network.

    In the past month SAA has added its first intercontinental flight to São Paulo, and an additional regional destination to Abidjan. This week it announced the opening of the Gqeberha route from 13th December 2023. An announcement on the next interoceanic route will be made at the start of the calendar year 2024.

    Not only is the airline meticulously expanding its fleet and routes, but it is also attracting jobs that had to be shed during the business rescue restructuring process.

    Rigorous planning and due diligence are conducted prior to making major changes to operations, with a view to ensure SAA remains in a stable position for sustainable growth.

    The airlines’ expansion programme had a slag in the first six months of the current fiscal year due to the worldwide shortage of aircraft following the Covid pandemic global supply chain constraints that are experienced by aircraft manufacturers. To mitigate this pressure on available seats capacity, we have deployed temporarily unbranded aircraft ahead of the permanent long-term acquisitions that are being pursued. We are thankful that customers have embraced these aircraft and crew that vary from SAA’s acclaimed product.

    We are also humbled and thankful for the support we have received from our customers, Voyager members, and suppliers, along with our travel trade partners, who have stoically stood by us. Their continued support remains invaluable to us.

    SAA has a medium-term corporate plan that envisages the airline being further strengthened by investment and business transformation from the identified private equity partner, Takatso Aviation. It is planned that until this transaction is concluded, the resized SAA will continue to defend and grow its market share and thrive financially.

    Our relationship with our suppliers, trade partners, and customers are vital to us, and we remain committed to talking to you, sharing ideas, and addressing any concerns you may have about SAA’s business continuity prospects.

    John Lamola

    SAA Interim Chief Executive Officer

     

  • Johannesburg (Tuesday, 28th November 2023) – South African Airways (SAA) remains committed to customer travel requirements, over the peak travel season.

    Bookings are now opened! For our special seasonal schedule to Gqeberha (Port Elizabeth) from Johannesburg, with 2 daily flights, 7 days a week, commencing Wednesday, 13th December 2023 until Saturday, 31st March 2024.  

    Take advantage of SAA’s promotional one-way fare of just R 713.00 (G- Class), until 27 December 2023 for travel between 13 December 2023 until 31 March 2024.

    Gqeberha is nicknamed "The Friendly City" or "The Windy City". Experience Gqeberha, in South Africa's Eastern Cape Province.  It has a major port, numerous beaches, Victorian landmarks, boat tours to spot the whales, rare seabirds, and wildlife reserves outside the metropolitan area which is home to elephants, rhinos, and other big game. 

    Access SAA’s updated flight schedule on www.flysaa.com for all flights and best fares.

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg (21st November 2023) – South African Airways (SAA) will suspend service to Malawi (Lilongwe and Blantyre), due to the recent economic challenges in Malawi.

    In an industry alert last week, SAA mentioned that it was monitoring the situation of substantial devaluation of the Malawian Kwacha, acute foreign currency shortages, and the escalation of blocked funds, closely before making the difficult decision to cancel its route to Malawi. The suspension of services to Malawi is effective from Thursday, 30th November 2023.

    SAA’s Chief Executive Officer, Prof. John Lamola, says SAA’s decision to cancel the route is a carefully considered risk management intervention in response to Malawi’s current economic challenges.

    “This move should not be interpreted as a step back from the airline’s commitment to serving the people of Malawi and promoting trade links between South Africa and Malawi. As the new leadership of SAA – and as a small but growing airline – we cannot commit to routes that are not financially sustainable.

    “SAA values its relationship with the Malawian market and thanks its customers for their understanding and continued support during these challenging times. We will continue to closely monitor the situation. We remain open to resuming the route to Malawi as soon as the situation warrants the substance of financially efficient operations from this route,” added Lamola.

    SAA apologizes for any inconvenience this may cause and thanks its customers for their understanding and continued support during these challenging times.

    For further information, customers can contact the SAA support team as follows:

    SAA support team:

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

    SAA social media:

     

                                      

  • Today, marks a special day for South African Airways (SAA). We are delighted to announce the opening of the new international lounge at OR Tambo International Airport.  Our commitment to offering customers exceptional services both in the air and on the ground, is revealed by the recent upgrades to our world-class airport lounges, called, The Lounge. 

    The opening of the OR Tambo International Premium lounge is the first part of renovations of all lounges, operated by SAA. The First-Class Platinum lounge at OR Tambo International will be renovated early 2024, to be followed by refurbishments of Qheberha, Cape Town, OR Tambo Domestic and Durban lounges.

    In partnership with Discovery, and Investec, The Lounge features upgraded comforts where guests can connect, or be connected ahead of their travels, and boasts all-new contemporary design furniture and fittings as well as a carefully curated local art collection. Guests have the option to be seated with a view over the airport ramp or work in one of the focus booths or simply relax in a quiet zone. The space has been carefully planned should you wish to extend your meeting in our conference rooms or have a separate space to relax with the family.

    A buffet dining menu is on offer throughout the day satisfying all palates. The new bar is a show masterpiece from which trained baristas & mixologists will offer a coffee of your choice, a selection of cocktails and mocktails or a choice of the finest South African wines and bubbly. 

    Most notably, state-of-the-art La Marzocco coffee machines, often referred to as the “Ferrari” of coffee machines. Sourced from Florence, Italy, the La Marzocco coffee machines form part of a heritage brand dating back to 1927 and are the pinnacle in coffee craftsmanship.

    To better serve our guests with the ultimate coffee experience, the SAA Lounge team has undergone specialised training focused on brewing techniques and creating various kinds of coffee - all with an emphasis on harnessing the flavour of the different blends available to suit their individual tastes and preferences.

    Much attention has been placed on providing travellers with unparalleled experiences and increasing our focus on the customer experience, made possible by our partners Discovery and Investec in transforming our lounges.

    By offering a truly exceptional lounge experience that boasts the very best of what South Africa, and the African continent, have on offer, SAA is confident that we will be recognised not only for our pursuit of excellence in the skies, but the overall customer experience on the ground as well.

    The Lounge will help us achieve our vision of once again taking our rightful place as one of the leading airline carriers in the world. 

    For More Insight of The Lounge on SAA social media:

    Issued By: Group Corporate Affairs

  • Johannesburg (Tuesday, 31st October 2023) – October represents a watershed month for South African Airways. Not only is the airline launching its first intercontinental flight to Sao Paulo in Brazil since it took to the skies again two years ago, but it has also taken delivery of another two leased A320s to boost its domestic fleet.

    With air travel playing a crucial role in connecting the country locally, regionally, and intercontinentally, the launch of new routes and the bolstering of the national airline’s fleet are critical to building relationships and providing access to intercontinental trade.

    The Brazil route will facilitate numerous export and import opportunities and augment existing trade relations between the two countries. SAA will operate a wide body fleet with sufficient space to load palletised cargo and provide faster movement of goods, whether it is general cargo, pharmaceuticals, or high value cargo, boosting the movement of time-sensitive goods.

    Reflecting on how far the airline has come over the past two years in its mission to re-entrench itself as the country’s proud national carrier and flag bearer, SAA interim CEO, Prof John Lamola, says when SAA took to the skies again in 2021, it had a solid strategy in place. “It has not been an easy journey, but the more than 9,000 commercial flights under our belts to date bear testimony to the success of our strategy.”

    “The choice of Brazil as our first intercontinental route was informed not only by rigorous economic and market analysis, but also by considerations of the strategic linkages of South Africa in the context of the country’s membership of BRICS.”

    When the airline commenced operations in 2021, it started off with a mere three routes. Now, it flies to 10 international destinations, 3 domestic and 1 intercontinental route. SAA has built its fleet to incorporate eight aircraft. By March 2024, it expects to fly more destinations with a fleet of 13 aircraft.

    This is good news for the country’s travel and tourism sector, which is expected to grow at an average rate of 7.6% annually, according to the World Travel and Tourism Council’s Economic Impact Report.

    The inaugural flight to São Paulo took off on Tuesday, 31 October at 12:55pm from Cape Town while the first flight from Johannesburg will take place on Monday, 6 November. Cape Town will operate on Tuesdays and Saturdays, with Johannesburg flights operating on Mondays and Thursdays.

    Lamola says South Africa’s transport infrastructure has a significant impact on the growth of the economy and the efficiency of the country’s business transactions. “A fully functional and efficient national airline is critical for bolstering South Africa’s trade relations and opening up future growth prospects.”

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

     

     

     

     

    About South Africa Airways

    With almost 90 years in the skies, South African Airways (SAA) is the most awarded Skytrax airline in Africa and the proud carrier of the South African flag, linking domestic, regional, and international destinations. SAA flies from Johannesburg to Accra, Durban, Harare, Kinshasa, Lusaka, Lagos, Mauritius, Windhoek, Victoria Falls, Malawi and the airline flies to Soa Paulo from Cape Town and Johannesburg on 31 October 2023 and 6 November 2023, respectively.

    Since first taking to the skies in 1934, SAA has grown to include a passenger airline, a cargo transport service, and related services provided through its wholly owned subsidiaries, SAA Technical (SAAT) and Air Chefs. SAAT delivers high-quality maintenance services, major airframe checks, engine overhauls, mechanical components, avionics, and line maintenance to SAA and third parties.  Air Chefs provides in-flight, airline lounges and other catering services to the airline and third parties.

    About SAA Voyager

    SAA Voyager is a frequent flyer loyalty programme for SAA, which was launched in 1994 and offers its more than one-million members the opportunity to earn and spend Miles (the programmes reward currency) from 48 programme partners.  SAA Voyager boasts more than 30 airline partnerships, including the Star Alliance global network, which gives members access to over 50 global hubs to offer smooth connections across a world-leading global network. SAA was the first African airline to join Star Alliance in 2006.

    SAA prides itself on being “more than an airline” and a critical part of the South African story. 

  • Remarks by the Minister of Public Enterprises, Mr Pravin Gordhan at the Relaunch of South African Airways (SAA) Trans-Continental Route between South Africa and Brazil

    Honorable South African Tourism Minister, Patricia de Lille,
    Honorable Vice Minister of Tourism of the Federative Republic of Brazil, Ana Carla Machado Lopes,
    Members and Representatives of the Diplomatic Corps,
    South African Airways Board Chairperson, Mr Derek Hanekom, South African Airways Chief Executive Officer, Prof. John Lamola, South African Airways management and staff,
    Members of Parliament (South Africa), Members of the media,
    Esteemed guests, Ladies and Gentlemen, Good evening.

    SAA is in many ways an entity rising from the ashes of State Capture like a Phoenix. Because a few years ago we thought that with all the damage that had been done to SAA it wouldn’t survive. And there were many who thought that the best way to deal with the future of SAA was to liquidate it.

    Today we are running with an SAA that is still very much alive, that has been brought out of ICU, that is expanding in a systematic, gradual, nonetheless careful way.

    So we can proudly say that SAA is back on the scene.

    And there are many who are afraid of SAA’s arrival so to speak, both on the international side but also within South Africa itself because in the next year or two, you will see a lot more SAA planes on the tarmac.

    The tarmac will not only be full of blue and pink, but it will also be full of SAA colours as well.

    Those of you who know about tourism and aviation would admit that suddenly prices of tickets from South Africa to elsewhere in the world have become much more expensive. There might be some manipulation or management of seats that are available. They are always full for one reason or another.

    So these international flights, transcontinental flights like the one we are relaunching today are going to be quite important for the South African consumer because competition is supposed to bring prices down.

    But to reflect upon the recent 10 years, how this institution was damaged, I want to quote Chief Justice Zondo, who said in his findings on SAA and its units:

    “State capture thrived … because they were eventually being run, not in the interests of the people of South Africa for whom they were established, but in the interests of a select few who wielded power inside and outside of the entities.”

    So in that period of about 10 years the government had to put in some R40 billion into SAA, and notwithstanding that, by December 2019 we were awoken by the board of SAA having to decide to put SSAA into business rescue.

    Then came the COVID-19 pandemic which closed not only South Africa’s borders but borders all over the world, and that began to impact globally the aviation industry as well.
     
    But notwithstanding State Capture, the COVID-19 pandemic, SAA is where it is today, and what we can see ahead of ourselves, as far as the recovery of SAA is a tremendously bright future if we manage the current expansion properly but also conclude the deal with the strategic equity partner. The deal with the strategic equity partner – that should be concluded either late this year or early next year – our wish is for late this year.

    That would add more muscle, make a lot more money available to SAA to expand, and will multiply its capacity to take South Africans out of South Africa, but also bring tourists into South Africa from all parts of the world as it once did but now in a financially sustainable way.

    So this flight to São Paulo, ladies and gentlemen, is an important event because it signifies an important gesture. All those who critically watch what we are doing with SAA at the moment, would know that there are many naysayers around.

    There are many people in the industry, and sometimes outside the industry, who wish it wouldn’t work but as Prof. Lamola (interim SAA CEO) said earlier on, we are South African.
     
    And South Africans are known. Hopefully this Saturday as well (when the Springboks take on New Zealand in the 2023 Rugby World Cup). We are known for our resilience. We are known for our sense of vision. We will have our pitfalls every now and again. Being human, there would be mistakes as well.

    So hopefully this time on Saturday we are not going to win with one point. So SAA is also not going win by one plane to become a success that we are looking for.

    So this is a sign that more intercontinental flights, not only through code shares, but by SAA in its own right, should be around the corner. São Paulo is just a start, and we need to see how we can expand the network because as I said earlier on, the beneficiaries will be South Africans at the end of the day.

    But through this process of recovery, what we have been able to do is to firstly establish that there is no more money that is going to come from your taxes that is going to go into SAA like the R40 billion that went in over a 10-year period.

    SAA must survive on its own strength. It must survive on the capital that will be provided by the strategic equity partner. And it must grow organically into whatever shape it is going to take into the future but one that is certainly bigger than what we have in the present situation.
     
    The second point is that through the business rescue process, SAA’s balance sheet is not encumbered in any kind of way. All the muck has been cleared out, and the state has taken responsibility for that – R10.5 billion has been spent – R2 billion of which is what was used in September 2021 to get operations that we see currently getting off the ground. So the state contributed in some way in that particular regard.

    And those that lost their jobs through the business rescue process, the state also provided for very generous voluntary severance packages so that each of the former employees of SAA had enough to survive on, had enough to look after their families, and had enough to actually start a different career, or if they wished to start a business, which many have.

    But equally important, as has been pointed out, that you have a family of 2 000 people that are working within SAA, all of those jobs would have gone. It took 3-1/2 years of very hard work, particularly in the Department initially, to ensure that we steer this process, which is fairly unique.

    But it is a signal to the investment community in South Africa that reforms are possible in South Africa, that we can execute just through South African talent these very complex deals, and complex reform process in state-owned entities.
     
    At the moment, today there are a lot of political clouds around the true nature of the crisis we face, the recovery path that we actually have follow, and the successes that we are piling up.

    Although (the successes) they are very small, they are very important. They signal to South Africans and to the investment community that structural reforms and particularly among state- owned entities are absolutely possible and they can be successfully executed by South Africans as is the case with SAA itself.

    SAA is great as far as internal dynamics are concerned. But our colleagues in SAA at the Board level, and at the management level, and the staff level are actually carrying the flag, and that flag is a signal to people outside of South Africa and in South Africa that you can have confidence in our country, that there is hope in this country, and you can make that hope a reality if you work hard enough and work with the right integrity.

    But we recognize that human beings have this tendency to be greedy, they have a tendency to take short cuts, they have a tendency to fill their pockets before they actually do their job. So whether it is here or elsewhere in the world, the same phenomenon applies as well. When we have the right integrity amongst our leadership, then we will make sure that these organisations move in the right direction.
     
    So to the Vice Minister of Tourism from Brazil, we want to say thank you for hosting SAA on the other side. I have every intention of visiting Brazil – to make a short trip to Brasilia -- to meet some of your ministers as well so that we consolidate the relationship that we have between South Africa and Brazil, between President Ramaphosa and President Lula, for whom we have very, very high regard because he has done some remarkable things that have benefited the Brazilian population. And I am sure we can learn from each other in that regard.

    So finally, congratulations to all those who made this possible. Congratulations to the SAA team. You are flying not only in South Africa and on the African continent but now across the Atlantic Ocean. And with that flag you are sending important messages to various constituencies that we can do better in South Africa than we might be doing at the moment.

    I Thank You

    https://www.gov.za/speeches/remarks-minister-public-enterprises-mr-pravin-gordhan-relaunch-south-african-airways-saa

    Media enquiries:
    Ellis Mnyandu
    E-mail: ellis.mnyandu@dpe.gov.za(link sends e-mail)
    Tel: 012 431 1228
    Cell: 079 828 7779
     

    Issued by: 

    Department of Public Enterprises

    More from: 

    Department of Public Enterprises

    More on: 

    Public enterprises

  • Johannesburg (Wednesday, 18th October 2023) – South African Airways (SAA) notes with delight that South African and Ghanaian travelers do not need visas when travelling to one another’s countries.

    This follows the implementation of a visa waiver agreement between the governments of South Africa and Ghana for ordinary passport holders, commencing on 1 November 2023.

    This means travelers may transit through, depart, and stay in the territory of both countries for a cumulative period of up to 90 days without having to apply a visa. If the period of 90 days is exhausted within a 12-month period, passport holders will have to apply for a visa to enter South Africa.

    SAA flies between Johannesburg and Accra 3 times a week on Tuesdays, Thursdays, and Saturdays.

    SAA interim CEO, Professor John Lamola, who is also the recently elected deputy chairperson of the Airlines Association of Southern Africa’s (AASA), says, “The move is good news for the promotion of intra-African connectivity and the development of tourism and trade on the continent. Making possible the ease of travel within Africa is aligned with the call by AASA, amongst other industry bodies.”

    With SAA’s direct flights, both South African and Ghanian travelers can look forward to spending time in both countries that boasts rich forestry, beautiful sandy beaches, abundant wildlife, and rich cultural experiences. To book your flights log onto  www.flysaa.com

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg (Thursday, 12th October 2023) - South African Airways (SAA) and SunExpress, have entered into a damp lease agreement that will allow SAA to operate a schedule utilising two SunExpress aircraft for a six-month period, commencing mid-October 2023. The first of the 2 aircraft was received yesterday.

    Sun Express, is a joint venture between Lufthansa and Turkish Airlines. Sun Express boasts among the youngest fleets in Europe and was named Europe’s Best Leisure Airline in 2023 at the World Airline Awards and in 2022 was awarded World’s Best Leisure Airline in the same awards.

    SAA has entered a “damp lease” agreement with Sun Express, the lease covers the provision of aircraft, maintenance, and cockpit crew, whilst the aircraft will be served by SAA’s cabin crew to maintain SAA’s customer service standards. For maintenance of these aircraft, SunExpress has contracted SAA Technical (SAAT) to perform any required work, at its cost, on these aircraft whilst they are operated by SAA.

    Under the agreement, two Boeing 737-800 aircraft from Sun Express fleet will operate flights from Johannesburg on behalf of SAA during the airline’s high demand period. The first aircraft will start operations in mid-October and a second aircraft will be added depending on the capacity demand by SAA.

    According to John Lamola, Chief Executive of SAA “This unique ACMI is a short-term tactical intervention in SAA’s fleet strategy, as we are working on the deployment of our long-term dry-leased four A320s. We are pleased with our relationship with SunExpress and are excited with its potential as we both manage the seasonality of passenger traffic in our respective geographic markets.”

    Tebogo Tsimane, Chief Commercial Officer expressed appreciation at the way SAA’s loyal customer base has adapted to this temporal experimentation with SAA’s brand since the airline has started utilizing ACMI fleet acquisition strategy this year.

    Media Enquiries may be directed to:

    Ms. Vimla Maistry                                                           

    Email: vimlamaistry@flysaa.com            

    Mobile: +27 83 324 3620                                               

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (Tuesday, 26th September 2023) – South African Airways (SAA) is delighted to announce the launch of Abidjan in Côte d’Ivoire, its 12th destination in the continent.  The route, which is in line with the airline’s plans to grow its footprint in Africa, will be operated via Accra using its modern Airbus A330-300 with full-lie flat business class seats. 

    Bookings open for sale on 28th September 2023, with the launch of the first flight out of Johannesburg on Tuesday, 14 November 2023.

    SAA will fly to Félix Houphouët Boigny International Airport in Abidjan three times a week, departing Johannesburg on Tuesdays, Thursdays, and Saturdays at 11h00 and arriving in Abidjan at 17h00, with a 55-minute stopover in Accra.

    SAA Chief Commercial Officer, Mr Tebogo Tsimane, says the new route is exciting news for SAA and brings its destinations on the African continent up to 12. “The Abidjan route is an integral component of our West Africa expansion strategy.”  He says the schedule of flights is suitable for leisure and business travellers. “It also allows Voyager members yet another opportunity to earn miles, at one SAA Voyager mile for every R1.60 they spend.”

    In addition, this route will also provide an airfreight link between Accra, Abidjan and Johannesburg therefore enhancing the trade links between these three major cities with the rest of the SAA network.

    Known as the Paris of Africa, Abidjan is well known for its coffee, cocoa, timber, bananas, pineapples, and manganese exports. The third-largest French speaking city in the world, it offers leisure and business travellers a wealth of sites to explore such as St. Paul’s Cathedral, the Musée des Civilisations de Côte d'Ivoire, the Jardin botanique de Bingerville and the Abokouamekro National Park.

    Interim CEO, Professor John Lamola, says, “Adding Abidjan to its route schedule is another feather in SAA’s cap. Located on the West Coast of Africa, Abidjan is also an ideal location for connecting traffic to European destinations. Lamola added, “Our decision to implement a service to Abidjan is based on a rigorous analysis of the viability of the route, with sustainability at the heart of our strategic approach since our restart.”

    ENDS

    Abidjan fun facts:

    Country:         Cote d’Ivoire

    Area:             2,119km2

    Population:     5,686,000 million

    Language:       French, as well as local indigenous languages such as Baoulé, Dioula, Dan, Anyin and Cebaara Senufo

    Currency:       West African CFA franc (XOF)

    Elevation:       18 metres

    Time zone:      UTC +0 GMT

    Dialing area code:      +225

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

    About South Africa Airways

    With almost 90 years in the skies, South African Airways (SAA) is the most awarded Skytrax airline in Africa and the proud carrier of the South African flag, linking domestic, regional, and international destinations. SAA flies from Johannesburg to Accra, Durban, Harare, Lusaka, Lagos, Mauritius, Windhoek, Victoria Falls, Malawi and will fly to Soa Paulo from Cape Town and Johannesburg on 31 October 2023 and 6 November 2023, respectively.

    Since first taking to the skies in 1934, SAA has grown to include a passenger airline, a cargo transport service, and related services provided through its wholly owned subsidiaries, SAA Technical (SAAT) and Air Chefs. SAAT delivers high-quality maintenance services, major airframe checks, engine overhauls, mechanical components, avionics, and line maintenance to SAA and third parties.  Air Chefs provides in-flight, airline lounges and other catering services to the airline and third parties.

    About SAA Voyager

    SAA Voyager is a frequent flyer loyalty programme for SAA, which was launched in 1994 and offers its more than one-million members the opportunity to earn and spend Miles (the programmes reward currency) from 48 programme partners.  SAA Voyager boasts more than 30 airline partnerships, including the Star Alliance global network, which gives members access to over 50 global hubs to offer smooth connections across a world-leading global network. SAA was the first African airline to join Star Alliance in 2006.

    SAA prides itself on being “more than an airline” and a critical part of the South African story. 

  • JOHANNESBURG (1st September 2023) - South African Airways Voyager, the loyalty programme of South African Airways, has announced an innovative new partnership with Airport Parking Joburg (APJ) - which will allow Voyager members to earn and redeem SAA Voyager Miles when using services offered by APJ at OR Tambo International Airport.

    “By partnering with Airport Parking Joburg, we are now able to offer our members an additional opportunity to earn Voyager Miles, while using services like parking, security and valet car wash when travelling. Strategically, it expands our range of partners and is aligned with SAA Voyager’s plans to expand our partner base in non-airline services,” said SAA’s Chief Commercial Officer, Mr Tebogo Tsimane.

    Theuns Viljoen, the Managing Director of Airport Parking Joburg said: “We are privileged to be part of the SAA Voyager programme and very excited by the opportunities this partnership presents. The foundation of our strategy is personalisation. This partnership with SAA Voyager allows us to deliver on this strategy to meet the very specific needs of individuals that fly out of OR Tambo Airport.”

    The new partnership is expected to expand to all domestic airports over time.

     The earning structure for bookings made with Airport Parking Joburg:

    • Blue Voyager members - earn 1 Voyager Mile for every R10.00 spent
    • Silver Voyager members - earn 1 Voyager Mile for every R9.00 spent
    • Gold Voyager members – earn 1 Voyager Mile for every R8.00 spent
    • Platinum Voyager members – earn 1 Voyager Mile for every R7.00 spent
    • Lifetime Platinum Voyager members – earn 1 Voyager Mile for every R7.00 spent
    • Go to www.flysaa.com and click on Voyager for more information​​

    About SAA Voyager:

    South African Airways (SAA) Voyager is a loyalty programme owned by SAA (SOC) Limited and the frequent flyer programme for SAA. Launched in 1994, the programme offers its more than one million members the opportunity to earn and spend Miles (the programme’s reward currency) from 48 programme partners. The programme boasts more than 30 airline partnerships, including the Star Alliance global network, which gives members access to more than 1 300 destinations in 190 countries.

                About AIRPORT PARKING JOBURG:

    Airport Parking Joburg, as the name says, is a company that offers Parking and Car security to travellers travelling out of OR Tambo they do not only offer parking but also Valet Services. They were established in 2016. Over the past seven years, they have grown into one of the top organizations in the industry not by name but also by the service they provide.

    They service 1550 clients a month with substantial growth weekly. They have a well-balanced group of professional drivers that ensure all vehicles are safely brought to storage. Their holding depot can take over 500 vehicles safely parked undercover with a 24/7 security team looking after them.

    Airport Parking Joburg is known as a company that provides not just service but by the professional manner, they treat their client.

    ENDS

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

    • Facebook- https://www.facebook.com/FlySAA

    • Twitter- https://twitter.com/flysaa

    • LinkedIn-https://www.linkedin.com/company/flysaa

    • Instagram- https://www.instagram.com/flysaa/

     

  • Star Alliance’s Los Angeles airport lounge has won the title of North America’s Leading Airport Lounge for the fourth year running at the World Travel Awards 2023. The award was announced at the Caribbean & The Americas Gala Ceremony held on the picturesque island of Saint Lucia on August 26, 2023.

    Commenting on the win, Star Alliance CEO Theo Panagiotoulias said: “At Star Alliance, we are all about making air travel more stress-free and frictionless. Lounges play a vital role in enhancing the airport journey, and our Star Alliance LAX lounge has been at the front of the pack since it first opened. We are delighted that once again, it has been named one of the best in the business.”

    “My thanks go out to the dedicated team that keeps our LAX lounge running in tip-top shape from morning to night, as well as to our Star Alliance member carriers for working with us to make this lounge a success for so many years.”

    The Star Alliance Los Angeles airport lounge is one of the world’s very best airport lounges, and consistently wins prestigious industry awards each year. Most recently, it was named the World’s Best Airline Alliance Lounge by Skytrax in June 2023.

    Boasting an outdoor terrace with firepits, a water wall and panoramic runway views towards the Hollywood Hills, the sprawling 18,000 square foot lounge captivates with cool Californian charm during the day, and transforms into a vibrant space as evening falls. For those preferring a peaceful moment before their flight, the lounge offers numerous areas to relax, work and dine as they wish.

    The World Travel Awards acknowledge and celebrate excellence across all key sectors of the travel, tourism and hospitality industries. It was established in 1993 and is recognised as one of the most prestigious award programmes in travel and tourism.

    About Star Alliance

    The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

    The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United.

    Overall, the Star Alliance network currently offers more than 16,000 daily flights to almost 1,200 airports in 186 countries. Further connecting flights are offered by Star Alliance Connecting Partners Juneyao Airlines and THAI Smile Airways.

    Star Alliance Press Office:

    +49 69 96375 183

    mediarelations@staralliance.com

    Visit our website or connect with us on social media: 

     

  • Johannesburg (Wednesday, 16th August 2023) - South African Airways (SAA) customers can now fly to Frankfurt and connect to a host of European destinations thanks to a new codeshare agreement between Lufthansa Airlines and SAA. The SAA codeshare on Lufthansa is now open for sale. 

    The agreement allows customers to book a long-haul trip with SAA to European destinations serviced by Lufthansa from Johannesburg.

    Furthermore, SAA is excited to announce that once regulatory approval is granted, Swiss Airlines which also belongs to the Lufthansa Group will codeshare with SAA.  Customers will similarly be able to book on the SAA codeshare on Swiss to flights out of Johannesburg to Zurich and onward to other European destinations on a single ticket.

    “We are thrilled to resume our codeshare agreement with the Lufthansa and soon with Swiss airlines, who are both members of STAR Alliance, the largest Alliance amongst airlines” said SAA Chief Commercial Officer, Tebogo Tsimane. “It is a key step in reconnecting our travelers from around the continent to a wider range of international destinations through their SAA ticket and earn Voyager miles.”

    A codeshare agreement means that customers will only need to book a single ticket and have their checked-in luggage carried seamlessly to their destination. A single ticket is more cost-effective, and the codeshare agreement means that travellers do not have to worry about the logistics of travelling between continents on multiple airlines.

    “We are very pleased to announce that we have re-established our codeshare agreement with South African Airways,” said Matthias Lefèvre, General Manager of Sales at Lufthansa Group Airlines for Southern Africa.

    “Building on our long-term partnership with SAA allows us to offer greater flexibility and a larger variety to our customers in South Africa. Lufthansa and SWISS passengers can add a connecting flight from Johannesburg to Cape Town or Durban within the same booking.”

    Airlines within the Lufthansa Group offers more than 35 weekly connections from South Africa to their hubs in Europe.

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

    About South Africa Airways

    With almost 90 years in the skies, South African Airways (SAA) is the most awarded Skytrax airline in Africa and the proud carrier of the South African flag, linking domestic, regional, and international destinations. SAA flies from Johannesburg to Accra, Durban, Harare, Lusaka, Lagos, Mauritius, Windhoek, Victoria Falls, Malawi and will fly to Soa Paulo from Cape Town and Johannesburg on 31 October 2023 and 6 November 2023, respectively.

    Since first taking to the skies in 1934, SAA has grown to include a passenger airline, a cargo transport service, and related services provided through its wholly owned subsidiaries, SAA Technical (SAAT) and Air Chefs. SAAT delivers high-quality maintenance services, major airframe checks, engine overhauls, mechanical components, avionics, and line maintenance to SAA and third parties.  Air Chefs provides in-flight, airline lounges and other catering services to the airline and third parties.

    About SAA Voyager

    SAA Voyager is a frequent flyer loyalty programme for SAA, which was launched in 1994 and offers its more than one-million members the opportunity to earn and spend Miles (the programmes reward currency) from 48 programme partners.  SAA Voyager boasts more than 30 airline partnerships, including the Star Alliance global network, which gives members access to over 50 global hubs to offer smooth connections across a world-leading global network. SAA was the first African airline to join Star Alliance in 2006.

     

  • Johannesburg (Friday, 4th August 2023) - South African Airways (SAA) is expanding its reach into North America through the appointment of a General Sales Agent (GSA) for the region. The appointed agent, Discover the World (DTW) will sell passenger space on behalf of South Africa’s national flag carrier.

    This partnership is expected to see the airline grow revenue across North America by raising awareness with more trade and corporate partners.

    SAA’s Chief Executive Officer, Prof. John Lamola said the move is part of the airline’s long-term growth strategy that is yielding fruit. Prof. Lamola says activating the partnership with DTW in North America is another strong sign that the airline is regaining its international stature.

    “SAA is pleased to once again be able to welcome our valued travellers from North America. We look forward to treating them to the warm South African hospitality that we are celebrated for,” said Lamola.

    SAA was recently awarded Best Cabin Crew in Africa for 2023 by global airline and airport review and ranking consultancy, Skytrax, at its World Airline Awards held in Paris.

    Aiden Walsh Head of Airline Development at Discover the World says they are excited about the partnership.

    “We are delighted to grow our partnership with SAA to cover the North American markets.  Our excellent sales and marketing teams in both the USA and Canada will be focusing on reintroducing the fantastic SAA Brand to our trade partners.  Discover the World already represents SAA in the United Kingdom, the Republic of Ireland and Germany.”

    END

    About South Africa Airways

    With almost 90 years in the skies, South African Airways (SAA) is the most awarded Skytrax airline in Africa and the proud carrier of the South African flag, linking domestic, regional, and international destinations. SAA flies from Johannesburg to Accra, Durban, Harare, Lusaka, Lagos, Mauritius, Windhoek, Victoria Falls, Malawi and will fly to Soa Paulo from Cape Town and Johannesburg on 31 October 2023 and 6 November 2023, respectively.

    Since first taking to the skies in 1934, SAA has grown to include a passenger airline, a cargo transport service, and related services provided through its wholly owned subsidiaries, SAA Technical (SAAT) and Air Chefs. While SAAT delivers high-quality maintenance services, major airframe checks, engine overhauls, mechanical components, avionics, and line maintenance to SAA and third parties, Air Chefs provides in-flight, airline lounges and other catering services to the airline and third parties.

    About SAA Voyager

    SAA Voyager is a frequent flyer loyalty programme for SAA. Launched in 1994 the programme offers its more than one-million members the opportunity to earn and spend Miles (the programmes reward currency) from 48 programme partners.  The programme boasts more than 30 airline partnerships, including the Star Alliance global network, which gives members access to more than 1 300 destinations in 190 countries. SAA was the first African airline to join Star Alliance in 2006.

    SAA prides itself on being “more than an airline” and a critical part of the South African story. 

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • Johannesburg, (25th July 2023) – South African Airways (SAA), has welcomed today’s ruling by the High Court in Johannesburg that SAA does not owe funds to Airlink beyond SAA’s business rescue (BR) process.

    In its ruling today, the High Court upheld two previous judgements on the same matter - by the Supreme Court of Appeal and the High Court in 2020.

    Airlink argued that payment owed for flown and un-flown tickets before SAA went into business rescue in 2019 should not be treated as “pre-commencement debts” under the business rescue process, which would make Airlink a concurrent creditor under the BR plan.

    In the latest judgement today, the court again found that Airlink’s claims have no merit, and the application was dismissed with costs. The court found that Airlink was aware as per previous rulings that it was a concurrent creditor and was also aware that it had to submit a claim under the business rescue process. 

    SAA Interim CEO, Professor John Lamola said, “We welcome the judgement and hope this finally lays this matter to rest.  SAA’s journey through business rescue was both painful and necessary.

    Prof Lamola added, “The airline you see today is a very different one that has had to rebuild itself from the ground up. Today’s judgement is another step in helping us conclusively turn the page on that chapter as we move toward becoming a more sustainable, resilient business, with new route on the horizon.”

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

     
  • Johannesburg (Monday, 10th July 2023) - That reassuring bump as the landing gear hits the tarmac, is something that most air passengers take for granted. This complex piece of equipment ensures a safe landing every time the aircraft hits the runway.

    In line with its dedication to safety standards, South African Airways Technical (SAAT), a subsidiary of South African Airways (SAA), has set the standard by overhauling a Boeing 737-800 aircraft landing gear shipset in record time.  Specialized maintenance is often a time-consuming task, a process that typically takes as long as 60 days by industry standards.  SAAT has set a record of 40 days to overhaul a set of landing gears. 

    Despite initial reservations that the task was only achievable outside South Africa, SAAT was awarded the project and set about completing the overhaul ahead of schedule and within budget.

    James Nthulana, Production Leader at SAAT, has enjoyed a 28-year-long career at SAAT. Beginning his tenure as a technician and working his way up to becoming a Production Leader, the project holds great significance for Nthulana who has been working on landing gears for over 21 years.

    “Completing this project within 40 days is one of the most significant achievements in my career, and I attribute it to effective communication, team commitment and thorough planning. This accomplishment has put us on the map as one of the few facilities in Africa with such capabilities and is a proof point to manufacturers.”

    On any given day, an estimated 90,000 planes take off and land around the world. An aircraft's landing gear is a critical component that is required to be exceptionally durable, as it is not immune to wear and tear and is vulnerable to corrosion and damage. The landing gear is also instrumental in supporting the aircraft's weight whilst on the ground and absorbing the impact of landing and providing stability during taxiing.

    Interim Chief Executive Officer at SAAT, Wellington Nyuswa, expressed his pride in the SAAT team’s accomplishment, adding that it demonstrates SAAT’s ability to turn the business around and grow together with SAA to form an organisation that South Africa can be proud of. He further stated that this project is testament to SAAT’s recovery plan of becoming a world class Maintenance Repair and Overhaul centre of excellence.

    “Our strategic plan is to expand our landing gear shop and back-shop capabilities while focusing on sustainable profitability and efficiency. With SAAT now operating with an organizational structure that is fit for purpose, we believe this will empower and motivate the team to continuously look for ways to improve and make SAAT the industry benchmark.”

    [1] Air Traffic Around the Globe Over 24 Hours

    [ENDS]

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg, (8th July 2023) – The ongoing expansion of the destinations flown by South African Airways (SAA), as well as industry-wide constraints with aircraft availability has led SAA to enter into a temporary agreement to operate a fully serviced leased aircraft for a limited period.

    Commencing Sunday, 9th July 23, SAA will operate certain domestic flights using a leased Boeing 737, high density aircraft.

    SAA will operate a hybrid fleet service, aircraft with economy class only along with our normal full-service aircraft. This will provide customers an opportunity to book on a range of specialized prices for a limited period only.

    Interim Chief Executive Officer, Prof. John Lamola, says, “We have gone the distance providing our customers with a comfortable cabin experience in our limited Economy Class. Our premium customers, already booked, will continue to enjoy the full range of seamless and comfortable services, including priority check-in and priority boarding.  Access to SAA lounges is available to eligible individuals, Standard baggage allowance as well as Fast track where available.”

    This leased aircraft is scheduled for a limited period, whilst SAA ready itself for growth in line with our customer expectations.

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

     

     
  • Johannesburg (Thursday, 29 June 2023) - South African Airways (SAA) is thrilled to announce the airlines first intercontinental route to Sao Paulo, Brazil, since the airline returned to the skies in September 2021.

    Bookings open for sale today, 29th June 2023, with launch flights out of Cape Town on Tuesday, 31st October and from Johannesburg on Monday, 6th November 2023. 

    SAA will fly to Guarulhos International Airport in São Paulo four times a week, twice out of Cape Town (Tuesdays and Saturdays) and twice out of Johannesburg (Mondays and Thursdays).

    During the Northern winter season (October to December), SA 0226 will depart Cape Town at 12h55 and arrive in Sao Paulo at 16h35. The return flight out of Sao Paulo SA 0227, will depart at 18h05 and arrive in Cape Town at 06h40. 

    From Johannesburg, SA 0222 will depart at 11h20 and arrive in Sao Paulo at 16h15 and the return flight SA 0223 will depart Soa Paulo at 17h45 arriving in Johannesburg at 07h45. 

    SAA’s Chief Commercial Officer, Mr Tebogo Tsimane, said “We have created an effective schedule which is ideal for both business and leisure travellers and our schedule is fantastic for connecting traffic.” Our Voyager members can also earn miles at an accelerated rate when flying on an SAA operated flight, 1 SAA Voyager mile for every R1.60 spend and the accumulation of miles, counts towards Elite status, Tsimane added.

    São Paulo - Brazil’s most populous city - is also the country’s financial center and one of the biggest financial hubs in the world. It is an ideal destination for business or leisure, offering a vast selection of first-rated museums, cultural centers, theatres, and cinemas. It also boasts world-class nightclubs, bars, and restaurants. The various transport networks, including taxis, buses, subways, and railway lines are well served in both countries.

    Interim CEO, Professor John Lamola, says, “We are overjoyed to announce São Paulo as our first international destination since the airline successfully emerged from an intensive Business Rescue process and Covid-19 lockdown. It also marks our return of our long-haul service out of Cape Town.” The Teams at SAA are working hard behind the scenes to gear our operations for this much anticipated route launch to South America,” said Lamola.

    “Our decision to begin the relaunch of our long-haul service with São Paulo was taken based on a rigorous analysis of the viability of the route. Sustainability has been at the heart of SAA’s approach since our restart.”

    As the national flag carrier, SAA prides itself on bringing South African hospitality to international routes, and travelers to and from São Paulo route can expect to experience our award-winning customer service,” added Lamola. 

    SAA has appointed Air Promotion Group (APG) in Brazil as its General Sales Agent (GSA). 

    Sao Paulo fast facts:

    Country:          Brazil

    Region:            Southeast

    State:               São Paulo

    Language:       Portuguese

    Currency:         Brazilian Real (BRL)

    Elevation:        760 meters above sea level

    Population:     21.1 million

    Time zone:      UTC-3 (winter), UTC-2 (summer)

    Dialing area

    code:               (+55) 11

    Naming convention

    for its people: Paulistano

    Ends

     

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

    SAA social media:

  • Johannesburg, (Thursday, 22nd June 2023) - South African Airways (SAA) has been awarded Best Cabin Crew in Africa for 2023 by global airline and airport review and ranking consultancy, Skytrax, at its World Airline Awards held in Paris on Tuesday.

    The annual Skytrax World Airline Awards - widely regarded as the ‘Oscars’ of the airline industry - adjudicates experiences of air travelers based on millions of surveys discreetly conducted globally.

    In addition to receiving recognition for having the best cabin crew on the continentSAA was also awarded second place for Best Airline Staff in Africa.

    Notably, even though SAA came out as on the 3rd spot in the Best Airline in Africa category the award effectively affirmed that it is still the best airline in South Africa.

    SAA’s Interim Chief Executive Officer, Professor John Lamola, notes that “Despite the challenges our growing airline had to navigate during the past year, our customers are with us, appreciating our effort in propelling SAA into a world class airline.  This eagerness at supporting us and faith in the future of SAA was demonstrated in our being awarded the 4th place in the World’s Most Improved Airline category”.

    There are over 5000 airlines in the world. SAA is now ranked 72nd in Skytrax’s Top 100 World Airlines, improving from 79th place in 2022.

    “Given everything that SAA has gone through over the past few years, being recognised through these coveted industry global awards is proof that the efforts of our staff and shareholder at repositioning SAA as a world class, leading African airline are not in vain”, Lamola adds.

    In congratulating SAA’s air hostesses and stewards on this exceptional achievement, the Interim CEO reminded that “At SAA, we do not see ourselves merely as an airline, but as South Africa’s ambassador on wings who are focused on regaining the status of one of the best airlines in the world.”

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    SAA social media:

     

  • FRANKFURT/SINGAPORE, June 5, 2023 ­ Star Alliance, the world’s first and largest global airline alliance, is pleased to announce that Theo Panagiotoulias has been chosen to become its next CEO.

    Mr Panagiotoulias has more than 25 years’ international experience in the airline and aviation industry. He joins Star Alliance from Hawaiian Airlines, where he had been Senior VP for Global Sales and Alliances since 2014. Previously, Mr Panagiotoulias was VP and GM (Asia Pacific) at travel technology provider Sabre Corporation, as well as a 15-year veteran of American Airlines, where he held several commercial, operational and management positions. His full biography is appended.

    “On behalf of the board of Star Alliance, I would like to congratulate Theo for being named the next CEO of Star Alliance,” said Scott Kirby, CEO of United Airlines and Chairman of the Star Alliance Chief Executive Board. “Theo’s international commercial and airline experience have given him a good understanding of the challenges and opportunities facing our industry today. I believe he is the right person to lead Star Alliance into the future.”

    “Star Alliance connects the world,” said Mr Panagiotoulias. “More than 200 million customers fly with its 26 member airlines each year, on more than 16,000 flights each day. The Alliance has also led the revolution to promote a more seamless passenger experience. I am honoured that I’ve been chosen to lead the Star Alliance team and work directly with our 26 member carriers, as we continue to innovate as the world’s leading airline alliance.”

    Mr Panagiotoulias will succeed Charlotta Wieland, who has been seconded from SAS – Scandinavian Airlines to serve as Star Alliance’s interim CEO since January 2023. With Mr Panagiotoulias coming on board, Ms Wieland will return to SAS, and also rejoin Star Alliance’s Alliance Management Board as the representative for SAS. Mr Panagiotoulias’ appointment is expected to take effect within the coming months, upon the completion of certain administrative processes and clearances.

    “On behalf of Star Alliance and its member carriers, I would like to thank Charlotta for her service to Star Alliance as interim CEO, and welcome her back to her seat on the Alliance Management Board,” said Mr Kirby.

    Star Alliance was named the World’s Best Airline Alliance by Skytrax in 2022. It aims to facilitate a seamless, high-quality traveller experience across its 26 member carriers, with smooth transfers across an extensive global network, together with rewards and recognition for frequent international travellers.

    In 2022, the Alliance celebrated its 25th anniversary as the longest-running international airline alliance. It also marked several important milestones, including the launch of the world’s first airline alliance credit card with HSBC Australia, and the formation of an intermodal travel model, which extends the Alliance’s network beyond air travel to other transport ecosystems, such as rail networks.

    Click here for Biography

    About Star Alliance

    The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.

    The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United Airlines.

    Overall, the Star Alliance network currently offers more than 16,000 daily flights to almost 1,200 airports in 186 countries. Further connecting flights are offered by Star Alliance Connecting Partners Juneyao Airlines and THAI Smile Airways.

    Star Alliance Press Office:

    +49 69 96375 183

    mediarelations@staralliance.com     

    Visit our website or connect with us on social media

  • Johannesburg (Friday, 5th May 2023) - South African Airways (SAA) is pleased to announce that it has been given the green light for a significant expansion of its fleet to pave the way for the national carrier to relaunch international routes and increase seat capacity for its regional and domestic destinations.

    Interim CEO, Professor John Lamola, says the airline’s plan to lease six new aircraft has been approved by the Minister of Finance and the Minister of Public Enterprises. “The aircraft will be delivered before the end of this calendar year, and the planes include a wide-body aircraft as well as five narrow-body aircraft - all of them Airbus equipment,” Lamola said.

    “We are excited, as SAA, to lay the groundwork for the relaunch of our first international route since coming out of business rescue and since the impact of the Covid-19 pandemic. We will announce the new route in the coming few weeks, and we will open commercial marketing and sales for it.”

    Lamola says the terms and conditions attached to the deals for the new aircraft are along the same competitive, transparent, and cost-effective lines that have characterised the ‘new’ SAA since it emerged from Business Rescue in September 2021.

    “Currently a Request for Proposals is out for four A320 narrow-body aircraft. The other two - an A330 and A320 have already been secured from the lessor community on the same terms as the ones issued in the RFP.”

    “The four aircraft that we are ordering will all be deployed by September 2023. This is a significant boost for the domestic and regional markets and underscores our commitment to expanding our route network and increasing our frequency in the African market. It will also ensure that the equilibrium between the supply of seats and the flow of traffic will benefit our passengers,” Lamola added.

    ENDS

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

    SAA social media:

  • Johannesburg (17 March 2023) – South African Airways (SAA) is aware of the planned national shutdown protest action on 20 March 2023.

    While our flight schedule remains unchanged, we are closely monitoring the situation for any potential disruption to our operations. Your safety and well-being are of utmost importance to us, and we are taking all necessary measures to minimise any potential disruptions. We will do our utmost to keep you informed of any changes to our flight schedule.

    To assist our valued passengers, South African Airways has implemented measures to accommodate those who choose to change their travel plans of 20 March 2023. We will allow one (1) free change on SAA-operated flights.

    We advise all passengers to check their flight status regularly by visiting our website, flysaa.com, calling your Travel Agent or contacting our call centre at +27 11 978 1111.

    All other related queries may be directed by email to SAAcustomerservice@flysaa.com

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620 / Office: +27 11 978 2303

    Web: www.flysaa.com

  • JOHANNESBURG (6 March 2023) – South African Airways (SAA) Cargo has appointed Menzies Aviation, the world’s largest aviation services company, to provide air cargo services at OR Tambo International Airport (JNB) in Johannesburg, Cape Town International Airport (CPT), and Port Elizabeth International Airport (PLZ). The first phase of Menzies’ appointment started on 1 December 2022, with the handling of all SAA Cargo terminal operations in Cape Town. The second phase will begin at OR Tambo in the coming weeks.

    The appointment of Menzies followed a rigorous procurement process and is part of the ongoing restructuring process that SAA is implementing post-Business Rescue. Professor John Lamola, Chairperson and Chief Executive Officer of SAA, says “This milestone is an important one, it is part of our efforts to re-position SAA Cargo and unlock the value of SAA Cargo terminals. It also allows management to focus on critical strategic goals to grow our cargo business,” 

    Menzies Aviation CEO Philipp Joeinig says, “The partnership with SAA aligns with the strategy to grow Menzies’ footprint in Africa, where we see huge potential for growth” Joeinig added, “SAA is an important player in the cargo industry and this partnership is a real game changer for our business in South Africa as we are now based in the largest air cargo facilities in the country in the two main air freight ports. It also aligns with our long-term vision to strengthen our position as the leading aviation services provider in Africa.”

    SAA Cargo and Menzies are currently undertaking renovations of the terminals at OR Tambo, Cape Town, and Port Elizabeth with sustainability in mind. Investing in electric vehicles and ground service equipment, solar energy, energy efficient lighting and a full recycling programme are some of the actions being taken to reduce the carbon footprint.

    The facilities, which will remain part of SAA’s property portfolio, are the largest domestically; OR Tambo has the capacity to handle 229,000 tonnes per year and Cape Town has a capacity of 92,550 tonnes per year. Menzies will move its existing and new business into the world-class cargo handling facilities.

     

    ENDS

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

    Bronwyn Torrie, Head of Communications, Menzies Aviation         

    via Dentons Global Advisors

    Dentons Global Advisors, One Fleet Place, London, EC4M 7RA

    menziesaviation@dentonsglobaladvisors.com

    Tel: +44 (0)7510 385552

    About SAA

    South Africa Airways (SAA) began operations on 1 February 1934. SAA, is a leading carrier in Africa, serving regional destinations between Johannesburg and eight African destinations - Accra, Kinshasa, Harare, Lusaka, Lagos, Mauritius, Windhoek, Victoria Falls and 2 domestic routes from Johannesburg to Cape Town and Durban.  SAA will also commence services to Malawi on 16 March 2023. SAA is a member of the largest international airline network, Star Alliance.  SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical (SAAT), a world class maintenance facility and Air Chefs, the catering entity of SAA. SAAT has particularly been successful in the delivery of high-quality maintenance services such as major airframe checks; engine overhaul; mechanical components; avionics and line maintenance. From its first flight in 1934, SAA have welcomed the world to South Africa by showing off the warm generous heart of the country. The airline has more than 89 years of excellence and innovation to draw on.

    About Menzies Aviation

    Menzies Aviation has been evolving since 1833 to become the worlds’ largest aviation services company with operations on six continents. Headquartered in London, Menzies provides time critical ground services, fuel services and air cargo services at more than 250 airports in 58 countries, supported by a team of over 35,000 highly trained people. Best in class safety and security are the number one priority every day.  For more information about Menzies Aviation, visit menziesaviation.com

  • Johannesburg (23rd February 2023) – South African Airways (SAA) welcomes the announcement by Finance Minister, Enoch Godongwana, of a R 1 billion allocation to settle a portion of the outstanding obligations on the implementation of SAA’s 2020 Business Rescue Plan.

    As noted by Minister Godongwana, the allocation is part of the government’s commitment to the business rescue process that SAA exited in April 2021. It will be used to cover outstanding liabilities, specifically those relating to the final dividend payment to creditors and the refund of legacy un-flown tickets to affected passengers - which date back to the period when SAA was placed in business rescue in December 2019.

    SAA’s Executive Chairman and Chief Executive Officer, Professor John Lamola says, “SAA’s operations have progressed positively since the airline emerged from business rescue, and as reported to Parliament earlier this month, SAA is no longer technically insolvent, a milestone which we reached a year earlier than projected”

    The Chief Financial Officer, Fikile Mhlontlo, adds, “SAA has reached a point where we cover our operating costs. It must be emphasised that the allocation announced relates only to historical debt. These funds are not meant to bolster the business plan we are currently executing.”

    The R1bn allocation is part of original R 3.5 bn that was needed for SAA to settle all debt that the Business Rescue practitioners had ring-fenced into a Receivership. Due to the financial performance of SAA and the innovations of its management team, the total balance expected from National Treasury has been reduced to R2.586 bn. The airline will continue to negotiate with National Treasury for the balance of the funds and cooperate with all the conditions that may accompany the flow of these funds.

    ENDS

     

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

    SAA social media:

     
  • Johannesburg (10th February 2023) – South African Airways (SAA) has taken note of the court application by Mr Sipho Sono, Mango Airlines’ Business Rescue Practitioner (BRP) against the Minister of Public Enterprises (“the Minister”) and SAA regarding the processes governing the disposal of SAA’s shares in Mango to the investor identified by the BRP.

    Mr. Sono is asking the court to compel the Minister to approve the sale of Mango as a matter of urgency. He further complains about requests for details such as the identity and the commercial capability of the BRP’s preferred bidder. 

    It must be noted that Mango is a subsidiary of SAA - a state-owned enterprise. As such, the Board of SAA is bound by an agreement with the Minister of Public Enterprises that is explicit that the Minister has the right to seek as much information as necessary for him to act responsibly in supporting an asset disposal application. Therefore, SAA believes that the Minister is within his right to declare his dissatisfaction with the quality of information from Mr Sono to support the transaction for the sale of Mango.

    Mango was placed in business rescue in July 2021 with the expectation that the process would last no more than six months. The Mango BR process turned out to be a frustratingly protracted and expensive ordeal. Mr Sono has announced preferred investors a number of times before but failed to furnish details. He would refuse to disclose to SAA and DPE the names of these preferred bidders even though Mango shares are SAA’s property, and we are within our rights to know the identity of the bidders. In the final instance, when a bidder was eventually disclosed to SAA, and we fairly pointed out a reasonable material conflict, this present dispute erupted around the nature of the due diligence required on the now-restructured prospective investor and their business plan.

    SAA supported and facilitated the resolution of the Board of Mango to place the airline in voluntary business rescue in 2021. This step was actively supported by all labour organisations at Mango as the airline could not service its active debt of R2.85 billion from its operations.

    SAA, with the support of the Minister, has invested R819-million specifically to ensure a successful rescue of Mango. SAA has voted along with all the Mango creditors that this rescue should entail the sale of shares to an investor with the capability to restart the airline. SAA has nothing to benefit from a liquidated Mango. In addition to the funds mentioned above, if Mango is wound down, SAA is liable for the R80-million guarantee issued in favour of the Air Services Licensing Council for passenger protection liability.

    SAA holds that the requests for further information on the proposed investor by the Minister are legitimate. Professor John Lamola, SAA’s Interim Chairman and CEO affirms that “SAA supports the Minister and the DPE in their opposition of Mr. Sono’s court application and will continue with its search and demand for the information required to complete the PFMA application for SAA’s Mango’s proper disposal”.

    ENDS

     

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

    SAA social media:

  • Johannesburg (29 December 2022) – South African Airways (SAA) apprises its customers and stakeholders regarding the jet fuel supply shortage experienced at OR Tambo International Airport in the early hours of Wednesday, 28th December 2022.

    The technical problem of supplying the fuel from the storage system which is operated by the Airports Company of South Africa (ACSA) had impacted all airlines including SAA. SAA is pleased to confirm that the problem has been resolved. The situation was unprecedented and beyond the airlines control.  

    Only OR Tambo international airport was affected by this problem, however, since aircraft perform rotations and return from their destinations the impact of the delays was also felt by passengers to or out of Cape Town, Durban, and some of the airline’s regional routes.

    SAA flights were delayed by a maximum of three and a half hours. By the end of the day, all passengers were assisted to reach their destinations. SAA thanks its customers for their patience and understanding.

    No further delays attributable to jet fuel supply are anticipated ahead of the New Year peak period.

    Access SAA’s updated flight schedule on www.flysaa.com for all flights and best fares.

    ENDS

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

    SAA social media:

  • Johannesburg (15th December 2022) – South African Airways (SAA) marked its relaunch to Victoria Falls in Zimbabwe on 14th December 2022.  The airline first commenced services to Victoria Falls in the year 2000 and returning to this route, the seventh wonder of the world was met with much excitement, celebration and ceremonial gesticulation by the community, stakeholders as well as government of Zimbabwe.

    Various dignitaries graced the opening event held at Victoria Falls International Airport including the Deputy Minister of Transport and Infrastructure Development, Acting Mayor of Victoria Falls, Resident Minister, President of the Tourism Business Council, CEO of Airports Company Zimbabwe, CEO of Zimbabwe Tourism Authority, and other government officials. The relaunch of the route was seen by various speakers as an important milestone and significant contribution by SAA towards the development of the region and the continent in terms of improving economy, tourism, and job creation.

    Deputy Minister of Transport and Infrastructure Development, Honourable Mr. Mike Madiro expressed gratitude to the SAA Board, Management, and employees for returning to Victoria Falls.  Honourable Madiro said, ‘Air transportation serves as a pivotal economic driver and SAA has become a key player connecting South Africa and Zimbabwe, he added, “SAA is bringing the world to Victoria Falls and taking Victoria Falls to the World.”

    Other key stakeholders at the inaugural ceremony at Victoria Falls International Airport agreed that connecting people for business and leisure is key to economic growth, building relationships and the development of Zimbabwe. 

    SAA representative at the launch event, Board Member and Chief Financial Officer, Mr Fikile Mhlontlo said, “When the airline commenced operations one of the countries SAA restarted in September 2021 with was Zimbabwe flying from Johannesburg to Harare, so relaunching Victoria Falls signals the airlines strategic intent of serving neighbouring countries including the wonderful Zimbabwe. SAA is committed in the medium to long-term easing connectivity challenges on the African continent. We are thankful and it is really heartening that SAA is seen as the national carrier of many countries in Africa. May Africa grow from strength to strength”.

    SAA Executive Chairperson and CEO, Prof. John Lamola says, “SAA had been through an unprecedented time in its history with financial challenges culminating in the business rescue and difficulties associated with Covid19 leading to ceasing of flight operations. SAA is back and is very pleased with the positive support it is receiving from passengers and all stakeholders who wish the airline well.”

    SAA flies to Victoria Falls six days a week. Victoria Falls remains a popular tourist destination and the airline is proud to take its customers to the magnificence of one of the World's largest waterfalls.

    Access www.flysaa.com for all flight schedules and best fares.

    ENDS

     

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

    SAA social media:

  • Johannesburg (10 December 2022) – South African Airways (SAA) announced new routes on 1st December 2022 in anticipation of the busy festive season providing more options for travellers.  The airline has since relaunched the Johannesburg – Windhoek route on 08 December 2022 and on 14 December 2022 will relaunch the Johannesburg – Victoria Falls route.

    The airline has also increased frequencies and seat capacity on Mauritius, Harare, and Cape Town. More routes and an increase of frequency as demand increases in 2023. The airline will expand its route network, to support trade and tourism and connect passengers to Africa and the World.

    Regrettably, the planned Johannesburg - Gqeberha (Port Elizabeth) schedule, which was to commence on Monday, 12th December 2022 will now be deferred to the new year. The deferral of the restart of this route is due to the regulatory approval process that has taken much longer than anticipated.  

    SAA Chief Commercial Officer, Tebogo Tsimane says, “Whilst the airline is disappointed that we could not achieve flying the Ggeberha route in time to meet the December peak season demand, the restart of this route remains a critical part of SAA’s network growth plan and SAA will continue to work to achieve this.”

    Access SAA’s updated flight schedule on www.flysaa.com for all flights and best fares.

    ENDS

    Media Enquiries may be directed to:

     

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

    SAA social media:

  • Johannesburg (8 December 2022) – South African Airways (SAA), relaunched its route to Namibia today with fanfare at Hosea Kutako International Airport, Windhoek in Namibia.

    The route to Windhoek is part of SAA’s plans to continue its restart strategy, opening additional route networks to various regional destinations and growing the airline. SAA is pleased to be able to launch a route that helps reconnect South Africa and Namibia through air travel.  SAA is elated to have revived the route which stretches back to the 1960s.

    SAA’s Chief Financial Officer, Mr. Fikile Mhlontlo says, “The SAA team is excited to be able to reconnect Namibia with friends, families, relatives, businesses, and members of diplomatic core, contributing to the growth in relations between the two nations. This is a route that SAA has flown for more than 60 years. The Namibians received the airline back to their land with much jubilation, love, and SAA is truly grateful for their support.”

    As the world fully opens to post-Covid travel once more, SAA is looking forward to adding more routes at a greater frequency as demand increases in 2023. The airline will expand its network of routes, to support trade and tourism.

    Mhlontlo added, “We acknowledge and are humbled by the good support received from Namibian Government and the industry at large.  More than anything, SAA seeks to enhance the experience of travellers in and out of South Africa and providing customer excellence with our award-winning hospitality that SAA is known for”.

    ENDS

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

     

  • Johannesburg (1 December 2022) – South African Airways (SAA) introduces new routes just in time for the festive season.  The airline commences services to Victoria Falls in Zimbabwe, Windhoek in Namibia, and a special schedule for Ggeberha from Johannesburg, OR Tambo International Airport. 

    On Thursday, 8th of December 2022, SAA will commence twice daily flights to Windhoek in Namibia, 7 days a week.  SAA has made it easier for customers to enjoy unique safaris which connect you to the earth and beautiful sunrises and sunsets against a majestic backdrop of either sea or sand.  

    SAA has added Victoria Falls in Zimbabwe to its growing route network from Wednesday, 14th December 2022. Flights are available six days a week, except for Saturdays with departures from Johannesburg at 10h50, arriving at Victoria Falls International Airport at 12h25. Departures from Victoria Falls is at 13h10 each afternoon arriving in Johannesburg at 14h50.

    Victoria Falls remains a popular tourist destination and the airline is proud to take its customers to the magnificence of one of the World's largest waterfalls. Flights are available six days a week, except for Saturdays.

    With our domestic travelers in mind, SAA has added an option to fly to Gqeberha (Port Elizabeth) over the holidays.  Commencing Monday, 12 December 2022, the airline offers 3 return flights per day to the Eastern Cape Province.  SAA’s Executive Commercial, Mr. Tebogo Tsimane says, “We are thrilled to start flying to Ggeberha as demand is high over the holiday season and we are happy to play our part in bringing families together this festive period.”

    SAA will operate an Airbus A320 aircraft on this route. Limited seats are available, access www.flysaa.com for all flight schedules and best fares.

    To accommodate customers ahead of the festive season, SAA has increased frequencies to Harare in Zimbabwe from 7 to 10 a week and Mauritius from 4 times a week to 7 times a week. 

    SAA’s Chairperson and Chief Executive Officer, Professor John Lamola says, “In pursuit of this drive to please our customers, we are relentlessly working on expanding the network of destinations we serve, to enhance seamless travel connectivity. Our new routes along with increased frequencies to our regional destinations, represent the second phase of our post-Covid restart operations.”

    ENDS

    Media Enquiries may be directed to:

    Ms. Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620/Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (12th November 2022) – South African Airways (SAA) confirms an unfortunate ground incident which occurred on Friday evening, 11th November 2022, involving an SAA and FlySafair aircraft.

    An SAA Airbus A320 (ZS-SZJ) was being towed from the airport ramp to the maintenance facility when the tow bar of a tow truck broke and caused the aircraft to veer off and hit a parked FlySafair aircraft (ZS-SJH).  The SAA wing tip and the FlySafair empennage section was damaged. No passengers were onboard either aircraft at the time.

    The SAA aircraft (ZS-SZJ) is out of operation and the impact of the wing is being assessed. Both the South African Civil Aviation Authority (SACAA) and the European Aviation Safety Agency (EASA) have been notified. The aircraft will only return to operations once the airline is satisfied of its airworthiness.  

    As a result of the incident, SA357/372 from Johannesburg to Cape Town was cancelled and customers were accommodated on SA359/374.  Further, SA323/334 has been upgraded to operate A333 and the new estimated departure time for SA334 is 13h05 local time, due to rotation.

    SAA Executive Chairperson and Chief Executive Officer, Professor John Lamola, says “This is truly an unfortunate development as this takes out the seat capacity of two aircraft, an SAA A320 and a FlySafair B737, out of the market at a time when our passengers are experiencing higher ticket prices due to limited aircraft availability on our domestic market. My colleague at FlySafair and I are committed to taking extraordinary steps at ensuring that both the aircraft are brought back to service as soon as possible,”

    SAA Executive: Operations, Mr Madoda Nkalane says, “SAA assures its customers that all ground safety procedures have been adhered to as part of our strict safety protocols. The airline regrets any inconvenience and delays caused by this incident and for any further disruptions that might impact our schedule.”

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (2 November 2022) – South African Airways (SAA) is pleased to confirm that the International Air Services Council (IASC) has ratified that SAA retains all its historical route traffic rights, following SAA’s voluntary relinquishing of the number of frequencies on the destinations it is not currently servicing.

    In accordance with legislated and prescribed procedures SAA meets with the IASC on a quarterly basis to review and justify its route network plan and traffic rights to destinations it is not yet flying to.

    Executive Chairman and Chief Executive Officer, Professor John Lamola, says “SAA, as a buoyant national airline, has an important enabling role in the South African economy. Those routes and frequencies that are not part of SAA’s medium-term plans will progressively be released to the Council for the benefit of the industry.”

    In the coming weeks the airline will be announcing the addition of more routes to its growing network. SAA will be introducing flights to Blantyre and Lilongwe in Malawi, Windhoek in Namibia, and Victoria Falls, in Zimbabwe before the start of the festive season. 

    Together with increased frequencies to Accra in Ghana, Cape Town, Durban, Harare in Zimbabwe, Lusaka in Zambia, Mauritius and Kinshasa in the DRC, these changes represent the second phase of SAA’s post-Covid restart operations which commenced thirteen months ago.

    The airline is on course to re-enter some of its traditional regional markets and enter new routes which remain underserved.  Plans are also underway to launch SAA’s first post re-start intercontinental route during the first quarter of the new year.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620/Office: +27 11 978 2303

    Web: www.flysaa.com

     
  • Johannesburg (25th October 2022) – South African Airways (SAA), is proud to make dreams come true as today marks a significant day in the history of the airline.  Two black African females for the first time in the airlines 88 years in existence operated a flight from Johannesburg to Cape Town. The flight was commandeered by Captain Annabel Vundla and First Officer Refilwe Moreetsi. 

    Captain Vundla is SAA’s first Black African Female Captain and First Officer Moreetsi is not only a seasoned and experienced pilot, but also the first Black African female Management Pilot as she is also responsible for Fatigue Risk Management at the airline.

    As part of October 2022 Transport Month, SAA is honoured to operate this historic flight.  SAA Chairperson and Chief Executive Officer, says, “This is a milestone in the transformation of our national carrier. The airline continues to show leadership in transforming the aviation sector and overcoming inequalities in scarce skills and employment opportunities.”

    SAA is a truly transformed airline with an ethnicity count of 63% Africans, 11% Coloureds, 10.5% Indians and 15.5% Whites.

    “South Africans can feel proud of a national carrier that is truly represented of our diversity and we celebrate that.  SAA is a non-discriminatory, non-racial, equal opportunities employer with a strategic transformational role,” says SAA Executive for Human Resources, Mrs Mpho Letlape.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (12th October 2022) – South African Airways (SAA) currently operates 7 Airbus aircraft, consisting of 2x A320s, 3x A319s, 1x A330-300 and 1x A340-300.  The A340 aircraft supports the schedule as an additional aircraft during required fleet maintenance or when capacity demand requires the deployment of a larger aircraft accommodating more passengers.  As the peak holiday season approaches, SAA is bringing into service an additional three (3) A320 aircraft, bringing the total number of A320s to 5 aircraft to support the high-capacity demand.  The first of these was delivered on 25th September 2022 and the rest will be delivered every month from thence.

    Despite the delays with the implementation of the capital restructuring transaction involving a Strategic Equity Partner, the airline is on course to deliver a commercially sustainable and world-class air passenger and cargo services in South Africa, regionally and soon globally.  There is a clear demarcation of focus between the SAA Management that is driving a plan for competitive airline operations, and the oversight of matters relating to the SEP which are being managed by the Department of Public Enterprises. SAA management is relentlessly implementing the expansion of the airline to match market dynamics in both the domestic and international scene.

    According to SAA Executive Chairman, Professor John Lamola “SAA as the national flag carrier and an entity wholly owned by the people of South Africa has a responsibility to secure the sustainability of the airline industry in South Africa as an enabler of economic development and facilitator of affordable air travel to all users of air transportation in the country. The addition of extra seat capacity in the market enables the achievement of an equilibrium between supply and demand in the market that affects the pricing of air tickets”.

    Besides this additional capacity of three A 320s, SAA has over the last two weeks increased the aircraft size on two of our busiest routes, Cape Town, and Harare. The Harare- Johannesburg route is now serviced by the larger A330 aircraft on three of its seven-day weekly frequencies.

    In addition, according to SAA Chief Commercial Officer, Tebogo Tsimane, “SAA is replacing its A340-300 with a similar capacity aircraft and will exit the A319 fleet in 2023. Tsimane added, “As we increase fleet size to match the needs of the growing network schedule, we are encouraged that our strategy to cautiously re-enter markets abandoned due to the Covid pandemic has served us very well during the past twelve month, and we will continue to follow that cautious risk-adjusted trajectory.” 

    SAA’s current business plan is to aggressively ramp up operations and to implement a fleet strategy that will continue to gain momentum of growing our regional-continental services and introduce international-long haul services. 

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620/Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (11th October 2022) – South African Airways (SAA) is proud of the results of a global survey in which SAA employees took top position and was placed best in South Africa for the Best Airline Staff.  The team took runner up position and was placed second on the African continent. This is especially significant considering employees have been through a painful and challenging restructuring process. 

    The respected Skytrax World Airline Awards has recognised SAA’s employees for their friendliness and efficiency, this award highlights the consistent excellent service delivered by airport and on-board customer service teams.

    SAA’s Interim Chair and CEO Professor John Lamola says. “Throughout its long and proud history SAA has always placed customers at the centre of everything that we do, and that philosophy is held dear by all our staff. They are hardworking, dedicated and focused every single day making sure that passengers are safe, happy, and comfortable. All of us at SAA are incredibly proud of this achievement.”

    The ranking comes as SAA celebrates its one-year return to operations after exiting business rescue with plans in place to resize its current fleet and examine more local and regional route options.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (29th September 2022) – South African Airways (SAA) assures its customers that the airline is not losing its route rights.  SAA continues to operate its current network and schedule with 6 regional and 3 domestic destinations. Currently, the airline has deployed additional capacity on the Cape Town route to meet demand and we have increased the aircraft size on the Harare route.

    SAA made representation to the International Air Services Licensing Council (The Council) on its current route allocation and the decision by the Council to review some of the frequencies on the routes that the airline is currently not serving. 

    SAA continues to ramp up its operations by bringing in additional equipment into the fleet. The first addition arrived on 27th September 2022. SAA has taken delivery of an Airbus 320 which allows the airline to continue to gain momentum with the intention to resume full regional and international services.

    There is no doubt that SAA still retains a high brand equity and customer loyalty, demonstrated by successfully operating six in-demand routes on our Continent, high occupancy rates on domestic routes, and robust increase of Voyager members.

    In addition to SAA’s own operations, customers can select to fly destinations with SAA’s codeshare partners on Emirates, Air Mauritius, LAM Mozambique, Egyptair, Ethiopian, Singapore Airlines and Kenya Airways. All SAA and codeshare flights can be booked on the SAA website www.flysaa.com at competitive rates. Customers and voyager members can be assured that SAA will be adding more codeshare partners in the coming months.

    SAA is a proud member of the 24 member airlines network, Star Alliance, which prides itself as being the world’s largest global airline alliance.  Star Alliance claimed World’s Best Airline Alliance title at the Skytrax 2022 World Airline Awards.  Overall, the Star Alliance network currently offers more than 10,000 daily flights to almost 1,200 airports in 184 countries. Further connecting flights are offered by Star Alliance Connecting Partners Juneyao Airlines and THAI Smile Airways (see attached full Star Alliance Statement). 

     

    ENDS

     

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Web: www.flysaa.com

  • Johannesburg (23rd September 2022) - Today marks a year since SAA resumed its flight operations after 18 months of halted services due to Covid 19 pandemic restrictions and the financial challenges  that led to the company undergoing a Business Rescue Process.  The restart was preceded by months of arduous and meticulous planning, involving a complex set of both internal and external stakeholders.

    There is a growing consensus within the airline industry that under the leadership of the current Interim Board and new Executive Management team the SAA is on a steady path of recovery and growth. The vital role SAA plays as an enabler of tourism and trade and, most importantly, in facilitating essential connections between peoples and families is firmly re-established. For this reason, this day is marked by a series of celebratory events involving both SAA staff and customers.

    The Chairman of the Interim Board and CEO, Professor John Lamola reflected that: “It has been a challenging but stimulating 12 months. We  have been inspired by the fact that SAA has successfully been flying the national flag for 88 years surviving formidable historical turbulences, both economic and political.  Thus we are firmly focused on rebuilding this airline and making South Africans proud”.

    Lamola took the opportunity to outline SAA’s activities over the past 12 months:

    • SAA has maintained its impeccable and enviable air safety record, whilst restoring the kind of world class customer service that SAA has become renown for.
    • We successfully operated eight routes in Africa, six regionally and two domestically; despite the December-January disruption by the Omnicrom variant of Covid-19, flying over 500 000 customers safely to their destinations,
    • The original fleet of aircraft that we started operations with is being upgrade into the second phase of our strategy, whereby during this month,  the programme of replacing the A319s with A320s and adding one more A330  to the fleet has commenced.
    • SAA has operated 13 Charters with its A340, and has taken 23 sports teams to their destinations across Africa,
    • Air travellers have regained confidence and trust in SAA.  We have safely escorted and transported 314 unaccompanied minors this year,
    • There are 3412 new Voyager members and collectively our loyalty programme members have earned 2.7 million miles,
    • The popularity of our airport lounges has showing phenomenal growth following the conclusion of a partnership with Discovery Bank to renovate the lounges and avail access to Discovery Vitality members and the bank’s premium clients.
    • SAA has codeshare agreements with Emirates, Air Mauritius, LAM Mozambique, Egyptair, Ethiopian, Singapore Airlines and Kenya Airways; our prized customer offering in this context is SAA’s membership of the 24 member airlines network, Star Alliance, which prides itself as being the world’s largest global airline alliance,
    • SAA has also entered into a unique and ambitious partnership framework agreement with Kenya Airways entailing an active codeshare, cooperation on aircraft maintenance services, cargo uplift and lounge access,

    Alongside all this operational successes, has been the support of regulatory and legal processes that the shareholder is engaged in, in closing the transaction on the onboarding of the Takatso Consortium as the strategic equity partner for SAA. We are glad that this process is now set for conclusion before the end of SAA’s current financial year, that is, the end of March 2023. 

    “As we celebrate all these successes our very sincere and humble gratitude goes to all our customers, staff, suppliers and a variety of stakeholders”, adds Lamola.

    Click here for a video link

    ENDS

     

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (Thursday, 22 September 2022) - We noted today’s news reporting centred around remarks made by the Acting Director General of the Department of Public Enterprises, Ms Jacky Molisane on the future of SAA in relation to the prospects of the successful closure of the implementation of the strategic equity partnership with the Takatso Consortium.

    The news that SAA will be liquidated if the SEP transaction is not concluded has been taken out of context, and the import of the statement made by the Acting DG is exaggerated and blown out of proportion. Elsewhere, Ms Molisane is quoted saying that “if the deal falls through, if the government cannot put more money into SAA, then the option we have all worked hard to avoid would have to be taken and that is the liquidation of SAA”.

    We are in constant contact with the Acting DG. Her views, which are based on a continuous management of all the regulatory, legal and commercial processes common to transactions of this nature are aligned with those of the Board of SAA. The SAA Board is constantly monitoring and assessing the corporate risks associated with this transitional period SAA is going through.

    On Wednesday 21st September 2022 SAA and the DPE were making a scheduled presentation to Parliament’s Portfolio Committee on Public Enterprises on SAA’s 2017/18 annual financial statements. An ancillary question related to the progress on the SEP transaction in relation to funds outstanding from National Treasury for the conclusion of SAA’s Business Rescue Plan, answered by the Acting DG, led to a press story casting an impression that the future of SAA is in peril.

    Typical of normal corporate governance protocols, a high-level risk management process involving both the DPE and SAA Board has been put in place to charter the future of SAA since the airline emerged out of Business Rescue with a restructuring solution that entails the introduction of a private strategic equity partner to this State-Owned-Company. The transaction is beset with delays emanating from legal requirements to comply with aviation regulatory conditions, and the Competition Commission. We can confirm that both SAA and the DPE are working on a time horizon of end of March 2023 for the substantive conclusion of the transaction, as this period marks a reportable end of current financial year 2022/23 for SAA.

    Since the relaunch of the airline operations in September 2021 the Board has tasked SAA management to run the airline as a fully-fledged airline in compliance with legally imposed safety requirements, and as a business enterprise competing for its market share and profitability. In addition, in line with the requirement of the Public Finance Management Act, SAA had to prepare and submit a 3-year Corporate Plan to National Treasury.

    As the airline celebrates its full year of successful operations, we are more than satisfied that we have built the foundation for a sustainable and growing airline business. The loyalty of our customers has been restored, the rest of Africa is proud to see SAA back in the skies, we are currently implementing plans to increase our fleet of aircraft, and with our corporate partners we are modernizing our customer experience offering, including the renovation of our airport lounges. We have also successfully increased our code-share partnerships and deepened SAA’s standing with the global Star Alliance network and the International Air Transport Association (IATA).

    Executing its fiduciary responsibilities in relation to judicious and prudential risk management, as enjoined in both the PFMA and the Companies Act 71 of 2008, the Board of SAA has over time being seized with the task of simulating a number of scenarios on the future of the airline. The outcomes of this risk management exercise is what has invigorated SAA management into its current single-minded focus of working for an operationally and financially successful airline. The fact that the delays in the National Treasury’s provision of the reported R3.5 billion have not negatively affected the life and growth of the restarted airline bears testimony to the resilience of SAA’s current business model.

    The SAA Board will do everything in its power to ensure SAA survives. As a company with an overhead cost structure and operating model that have been restructured by the Business Rescue process, and a transformed management culture, SAA is poised for a sustained growth.

    SAA management assures that there is a variety of resources within the company and the global aviation industry that can be innovatively exploited for the future success of SAA. We assure our customers and all our stakeholders and partners that there are no plans, nor an intention to see South African Airways liquidated.

    Signed:

    M. John Lamola

  • Johannesburg (26th August 2022) – In continuation of its celebration of Women’s month South African Airways (SAA) passengers are in for a treat on Tuesday the 30th of August as the carrier’s early morning flight from Johannesburg to Cape Town (SA 317), and the departure out Cape Town (SA332) will have an all-female crew.  After the success of the first all-female flight on Women’s Day on August 9, SAA says this is a fitting way to end the country’s four-week acknowledgement of the enormous contribution that women make to society and to the economy.

    And it’s not just on board the flight but important operations and logistical functions will also be handled by women including flight dispatch, running the operational control center, as well as ramp and departure functions.

    Captain Zeenat Safi will be in the cockpit. The Purser will be Thembi Skosana assisted by Heidi Vandekeere, Constance Mthimkulu and Mariam Suliman.  Flight Dispatch will be the bailiwick of Mpho Molebatsi. The Operational Control Centre will be managed by Noluthando Mosese. Ramp functions will be managed by Jessica Ratshivhangwho and seeing the flight on its way at Departure Control will be Surekha Sewpersad.

    The special flights is just one initiative SAA has implemented during Women’s Month under the theme “Fly High #NdizaNtombazane,” “Fly High Girl.”

    Celebrations included discounted fares for customers during the month of August and an external competition where customers stand a chance of winning a flight simulator experience with one of the airline’s female pilots. It is appropriate that an all-female crew take command of the last 2022 Women’s Day flight of the month, symbolic as flagbearers for the next generation of inspirational young women who see themselves pursuing a career in aviation.

    Purser Thembi Skosana, says, “This flight demonstrates the accomplishments of women in what is often perceived as a male environment.” SAA’s Interim Chairman and CEO Professor John Lamola says the all-female flight project show that all genders are equal in life and in the workplace, “Both these flights demonstrate SAA’s commitment to gender equality, and we hope this encourages young women to lift their heads and look at flying as a career choice.”

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (11th August 2022) – South African Airways (SAA) confirms receipt of a letter from the Air Services Licensing Council (ASLC) citing a few possible breaches of the Air Services Licensing Act No 115 of 1990 and directing SAA to provide certain information to afford the Council an opportunity to ascertain SAA’s compliance and/or non-compliance with the Act.

    SAA is currently studying the contents of the letter and will be responding fully to the ASLC within or before the timeframe provided by the council. 

    SAA assures its customers and the public that the matters raised in the letter are of an administrative nature relating to the SEP transaction that is currently being negotiated by the Government, as the shareholder as well as issues relating to SAA’s interaction with the ASLC, the submission of financial statements and internal staff movement.

    The questions raised in the letter do not impact on SAA’s current and future operations as well as the quality of the services provided by SAA. To that end, both local and regional services are continuing uninterrupted.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (8th August 2022) – Celebrating the immense contribution made and success achieved by South African and African women on the continent, SAA will place three flights under the complete command of women during the month to demonstrate its support for gender equality. The all-female crewed flights, both at cockpit and cabin, will take charge of selected SAA’s scheduled flight operations on 9th and 30th August 2022. 

    Two of the three all-female crew will depart from Johannesburg to Harare at 10h40 (SA022) and Johannesburg to Durban at 16h55 (SA571) on Tuesday, 9th August 2022 commemorating National Women’s Day.

    Captain Anuska Pillay along with First Officer Michelle Coombes will be in the cockpit and the crew on the Airbus A320 which departs OR Tambo at 10h40 will be led by purser Kim Petersen and assisted by Agnes Maabane, Rene Essack and Loraine Mitchell.  Jacquiline Mashinini will be the ramp agent coordinating and monitoring all the arrangements at the aircraft including pushing back the Aircraft from the parking bay.

    The special flight is just one initiative SAA has implemented during Women’s Month under the theme “Fly High #NdizaNtombazane,” “Fly High Girl.”

    Celebrations also include discounted fares for customers during the month of August and an external competition where customers stand a chance of winning a flight simulator experience with one of the airline’s female pilots.The third all-female flight has been planned for 30th August from Johannesburg on a route to be announced. 

    Captain Pillay says, “Along with the rest of the crew, we are honoured at being given this responsibility and we are flying the flag for all South African women recognising not only their daily challenges and hardships but also the immense strides they have made in furthering gender parity. There is of course still much work to do, but an all-female flight initiatives like this are important as they demonstrate to people, particularly young girls, and women that nothing is impossible.”

    Purser Kim Petersen says, “This is a special moment for all of us in the cabin and in addition to providing a safe, warm and friendly service SAA is famous for, we also want to show all young South Africans that dreams can be achieved through hard work and dedication no matter your gender.”

    SAA’s Interim Chairman and CEO Professor John Lamola says, “The all-female flight project should show that all genders are equal in life and in the workplace, and we should all support the struggle for women for equality and protection against all the injustices they currently  endure in our country”.  He says there are many female SAA employees who occupy positions within leadership structures, strategic management, the pilot community, technicians, chefs, front line and behind the scenes. He says SAA salutes them and the contribution they make daily to the ongoing success of the carrier.  Women’s Day/Month he says is a time to celebrate the strength and resilience of women and their contribution to society at large.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Nairobi/Johannesburg (19th July 2022) - Kenya Airways (KQ), Kenya’s national carrier, and South African Airways (SAA) have signed a codeshare agreement that opens more destinations for seamless travel opportunities. As demand for air travel rebounds, the bilateral code-share agreement will see each airline sell, under its own code, flights operated by each other, SAA or KQ. SAA’s customers will continue to have the ability to earn Voyager miles on these new code share flights. The deal enables travellers to combine flight segments and baggage on a single ticket.

    Passengers travelling out of South Africa will have more options to travel to African destinations including Nairobi, Dar es Salaam, Entebbe, Mombasa, and Kisumu while KQ passengers will have more choices for travel into Southern Africa including Cape Town, Durban, and Harare immediately.  The growth of the partnership will see the addition of Zanzibar, Kilimanjaro, Juba, Douala, Lusaka, Ghana, and Nigeria subject to government approval as the airlines seek to offer more options for travellers within Africa.

    Allan Kilavuka, Kenya Airways CEO and Group Managing Director said; “We are very pleased to implement the codeshare with SAA which offers our shared customers more options and flight combinations. As part of our Strategic Partnership, we will contribute to making it easier for passengers to reach exciting new destinations within Africa.  The additional destinations we believe will offer better customer journey thanks to the number of frequencies and connections created as well as many opportunities for trade and tourism.”

    “Through the codeshare agreement with Kenya Airways, SAA’s valued customers will gain new travel choices to markets across East Africa via Kenya’s extensive network and hub in Nairobi, providing for seamless travel and status recognition. We are looking forward to introducing Kenya Airways customers to our award-winning service, and to working closely with Kenya Airways as our partnership will improve the connections between our respective networks,” says Prof John Lamola, CEO of SAA. Additional codeshare destinations are being evaluated between the partners and will be announced in due course.

    In November 2021, KQ and SAA signed a Strategic Partnership Framework to work together to increase passenger traffic, cargo opportunities, and general trade by taking advantage of strengths in South Africa, Kenya, and Africa. This codeshare agreement builds upon an existing special prorate agreement which was signed earlier this year.  KQ and SAA are also exploring ways to enhance co-operation on their respective frequent flyer programmes, including reciprocal earning and redemption opportunities and popular benefits such as lounge access, and will be announcing the details in due course.

    - ENDS-

     

    For media queries please contact:  

    Henry  Okatch - Head of Communications
    Kenya Airways (KQ)
    Henry.Okatch@kenya-airways.com
     

     

     

     

    Vimla Maistry – Lead Corporate Affairs

    South African Airways (SAA)

    vimlamaistry@flysaa.com

    About Kenya Airways

    Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 41 destinations worldwide, 34 of which are in Africa and carries over four million passengers annually. In 2020 KQ was named Africa’s Leading Airline by the World Travel Awards. It continues to modernize its fleet with its 32 aircraft being some of the youngest in Africa. This includes its flagship B787 Dreamliner aircraft. Kenya Airways services London, Amsterdam, Guangzhou, Sharjah, Mumbai and over 25 intra-Africa routes in addition to its passenger network. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Kenya Airways takes pride in being at the forefront of connecting Africa to the World and the World to Africa through its hub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi.

    About South Africa Airways

    South Africa Airways (SAA) began operations on 1 February 1934. SAA serves regional routes between Johannesburg and six African destinations - Accra, Kinshasa, Harare, Lusaka, Lagos, Mauritius and 2 domestic routes from Johannesburg to Cape Town and Durban.  SAA is a member of the largest international airline network, Star Alliance.  SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical (SAAT), a world class maintenance facility and Air Chefs, the catering entity of SAA. SAAT has particularly been successful in the delivery of high-quality maintenance services such as major airframe checks; engine overhaul; mechanical components; avionics and line maintenance. From its first flight in 1934, SAA have welcomed the world to South Africa by showing off the warm generous heart of the country. The airline has more than 88 years of excellence and innovation to draw on.

     

  • Johannesburg (14th July 2022) – In preparation for leaving SAA at the end of August, Interim Chief Commercial Officer Simon Newton-Smith is transitioning the role to Tebogo Tsimane, who has several years of experience in senior roles within the commercial and operational environment at SAA.

    Newton-Smith says, “My job was to support the team in restarting SAA, rebuilding market confidence and ensure that our passenger and cargo loads were maximized during a tough operating environment. I am very proud of what the Commercial team and our colleagues right across the business have achieved since our September 2021 restart. After a year leading the team and with the foundation set for the next chapter in SAA’s rebuild, now is the right time for me to hand the reigns to Tebogo.”

    SAA’s Interim Chair and CEO Professor John Lamola says, “Simon has brought much needed stability to our commercial operation in the time he has been here, and he leaves with our appreciation and deep thanks. Tebogo has been with SAA for a number of years in various senior roles, has an exceptional understanding of the complexities of the new aviation operating environment and knows exactly what SAA needs to do to remain successful and profitable”.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620 | Office: +27 11 978 2303

    Web: www.flysaa.com
     
  • Johannesburg (3rd July 2022) – SAA’S colourful Durban July 2022 on-course exhibition proved to be a major hit with punters this past weekend at South Africa’s premier horse racing event.  Situated in the middle of the busy attendee’s village, the stand showcased the carrier’s successful return to operations explaining to visitors a variety of commercial offerings.

    SAA was the official airline partner to this year’s Hollywood Bets Durban July and passengers on the busy Johannesburg-Durban route were given a special ticket discount on the day.

    In addition, SAA flew two larger Airbus (A-320’s) on the route on Saturday to accommodate increased demand. Both return flights were fully booked.  SAA says its successful return to full domestic and regional operations means a greater need for accelerated tactical marketing efforts and it will participate in more engagement events going forward.

    Says Interim Chairperson and CEO Professor John Lamola, “We have achieved success in the initial phases of our return to business and going forward it is now critical we engage meaningfully with our customer bases and those in the trade who are our valued partners in future success. Our Durban July activation is one such example, giving people a first-hand understanding of how far we have come and how we plan to grow in the future.”

    SAA says its pursuing active participation in the so-called MICE (meetings, incentives, conferences, exhibitions/events) space as landmark events need reliable travel partners and solutions.

    Apart from the Durban July, SAA has been close to the recent Africa Travel Tourism Inaba, Decorex Cape Town; the Manufacturing Indaba, and the Africa Aerospace and Defence Exhibition with several others in the pipeline.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg, 20 June 2022 – Discovery and South African Airways (SAA) today announced a landmark partnership that will enable Discovery Bank clients to access SAA’s airport lounges, and also make SAA’s flight network available on the Vitality Travel platform.

    With immediate effect, Discovery Bank Purple, Black and Platinum cardholders will be able to use their Discovery Bank app to access SAA’s airport lounges.

    The long-term partnership will provide customers with access to refurbished lounges and upgraded service offerings at SAA’s Johannesburg, Cape Town and Durban lounges.

    Discovery Bank CEO Hylton Kallner explained that the partnership is a contribution to both government and the national carrier’s broader aims to revitalise operations through a public-private partnership, while contributing to the tourism industry. “We are delighted to work with SAA to upgrade these iconic lounges. Along with our Priority Fast Track Lanes at the OR Tambo and Cape Town International Airports, Discovery Bank clients will now enjoy the best possible end-to-end travel experience. In fact, the comprehensive Vitality Travel suite of benefits ensures that our clients enjoy the best value and experience in travel – whether for business or leisure.”

    “We are also excited that SAA flights will soon also be available on the Vitality Travel platform as part of our flight network, giving our clients more choice and value in terms of airlines and destinations, and extending our reach into the continent,” says Kallner.

    SAA Interim Executive Chairman and CEO John Lamola says: “We appreciate the collaboration with Discovery and believe that this partnership will add to the customer experience when choosing SAA as your carrier of choice.  We are heading in the right direction, as this partnership is a win-win-win for SAA, Discovery and, most importantly, our customers.”

    Discovery Bank clients and Voyager members can look forward to exciting enhancements

    Discovery Vitality CEO Dinesh Govender says: “This is a milestone partnership which amplifies the Vitality Travel offering for Discovery Bank clients. Vitality members book over 1 million flights a year – enough to fill 10 planes a day – and airport lounges are a quintessential benefit for those who enjoy travel. Now, in addition to the 1,000+ Lounge Key airport lounges that our Discovery Bank clients have access to worldwide, they will also enjoy the exclusive, world class experience that SAA lounges will deliver. While access to the lounges commences today, clients can look forward to exciting new menus and luxury amenities, as well as refurbishments to the facilities in the coming months.”

    SAA Commercial Executive Simon Newton-Smith says: “This partnership allows customers to enjoy world class facilities at SAA lounges and we are very much looking forward to welcoming Discovery clients.”

    For media queries please contact:  

    Felicity Hudson

    Head of Reputation Management
    Discovery Group
    media_relations_team@discovery.co.za

    071 680 0234

     

    Vimla Maistry

    Lead Corporate Affairs

    South African Airways (SAA) Group

    vimlamaistry@flysaa.com

    011 978 2303

    About South Africa Airways

    South Africa Airways (SAA) began operations on 1 February 1934. SAA, is a leading carrier in Africa, serving regional destinations between Johannesburg and six African destinations - Accra, Kinshasa, Harare, Lusaka, Lagos, Mauritius and 2 domestic routes from Johannesburg to Cape Town and Durban.  SAA is a member of the largest international airline network, Star Alliance.  SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical (SAAT), a world class maintenance facility and Air Chefs, the catering entity of SAA. SAAT has particularly been successful in the delivery of high-quality maintenance services such as major airframe checks; engine overhaul; mechanical components; avionics and line maintenance. From its first flight in 1934, SAA have welcomed the world to South Africa by showing off the warm generous heart of the country. The airline has more than 88 years of excellence and innovation to draw on.

     

    About Discovery

    Discovery Limited is a South African-founded financial services organisation that operates in the banking, healthcare, life insurance, short-term insurance, savings and investment, and wellness markets. Since inception in 1992, Discovery has been guided by a clear core purpose – to make people healthier and to enhance and protect their lives. This has manifested in its globally recognised Vitality Shared-value Insurance model, active in over 35 markets with over 20 million members. The model is exported and scaled through the Global Vitality Network, an alliance of some of the largest insurers across key markets, including Asia-Pacific, Europe, North America and South America.

    Discovery trades on the Johannesburg Securities Exchange as DSY. Discovery Group is the holding company of Vitality Group in the USA and of Vitality UK.

     

  • Johannesburg (16th June 2022) – South African Airways (SAA), acknowledges that the attainment of knowledge and skills in the aviation sector is critical to provide opportunities for historically disadvantaged youth. This year marks the 46th anniversary of the June 16, Soweto Youth Uprising celebrated under the theme, “Promoting sustainable livelihood and resilience of young people for a better tomorrow”.

    As we commemorate youth month, SAA recognizes the contribution of the training programs offered by SAA Technical (SAAT) to the youth of the country. The training aims to develop and empower young men and women and places them in a better position for job opportunities.

    Chief Executive Officer of SAAT, Mr Riaz Saloojee, says “The intention is to upskill previously disadvantaged individuals, predominantly from rural areas, to enable them to have better earning potential so as to make a meaningful contribution within their communities, the economy and improvement of the national skills expansion.”

    As a strategic national asset, when recruiting for these initiatives, SAAT ensures that youth from all provinces are included. SAAT has a fully-fledged training center which is approved for nine registered trades to conduct both training and testing.

    SAAT’s training program saw over 200 learners graduate over the past 3 years in eleven trade disciplines. SAAT currently has more than 120 young learners enrolled for the apprenticeship program across different aircraft trades.

    “SAAT is proud of its contribution towards youth development, and we are committed to continue delivering on this agenda, we take this opportunity to wish the youth of this country a safe and memorable Youth Day”, adds Mr Salojee.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (2 June 2022) – South African Airways (SAA) notes the unfortunate decision by Comair to voluntarily suspend all flights, effective 1 June 2022.

    SAA’s Interim Chairperson and Chief Executive, Prof John Lamola says, “Having emerged from business rescue ourselves, we empathize with Comair and understand the difficulties caused by COVID and high fuel prices.

    “The team at SAA has been working hard to find solutions to help affected customers, and is in the process of adjusting our flying programme to adding more seats between Johannesburg, Cape Town and Durban. We are also looking at options to help customers on other routes serviced by SAA, adds Lamola. 

    SAA will increase frequencies where possible and use existing capacity to meet customer demand. Kindly check our social media platforms and website for the latest information. 

    SAA advises all customers that the airline’s normal pricing structure remains in place, and during demand periods lower fares are naturally taken up first. Customers can access updated flight schedules on www.flysaa.com

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (6th May 2022) – The Board of SAA is concerned at the publication of an unorthodox interview between a journalist at Business Day, and its external auditors, Auditor-General of South Africa (AG). It has been assumed that protocol proscribe an external auditor to engage in that extent of public media engagement on affairs of its client. It is also regrettable that the newspaper made no effort to solicit SAA’s views on the matter.

    In terms of applicable legislation, the preparation and presentation of audited financials to a shareholder is a cardinal  function of the Board of Directors. Accordingly, the Board of SAA is concerned at the misleading impression created by the said newspaper article.

    After exiting business rescue in April 2021 and resuming flight operations, SAA’s new Board and executive management have committed the company to good governance, transparency, and fiducial responsibility. The preparation and release of the 2017/18 financial statements is just one step in a lengthy process undertaken to rebuild and repostion SAA. A process the AG’s Office is aware of, is underway to finalise and release all outstanding annual financial statements.

    The fact that the 2017/18 audited financial statements were finalised in 2022 is not unreasonable given SAA’s history of not being a going concern at the time of the audit and SAA’s subsequent entry into business rescue in 2019.  Annual financial statements for the  2018/19, 2019/20 and 2020/21 financial years have been prepared but external audits were not conducted as the airline was in business rescue. The 2021/22 annual financial statements are currently being prepared and will be submitted  timeously to the AG for audit.

    SAA is now staffed by professionals who are cognizant of all the fiduciary, legal and political imperatives within which the airline is emerging as a vibrant competitor in both the local and global aviation industry.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (28 April 2022) – SAA’s Interim CEO Thomas Kgokolo is to leave the airline at the end of April 2022 after a successful year at the helm, and John Lamola will assume the role of the Executive Chairman and Chief Executive Officer with effect from 1st May 2022.

    Since exiting business rescue in April 2021 SAA has made significant strides in improving revenue and reopening services both locally and regionally and is now fully focused on its transition to control by its envisaged majority shareholder, Takatso Consortium, which will take a 51% stake in SAA later in the year.

    SAA Lead Independent Non-Executive director, Ms Bembe Zwane says, “Thomas took the job of CEO as leader of a cohort of a Transition Management Team. He was generous enough to offer his professional services under a short term contract which we have eagerly extended on numerous occasions. Thomas has requested that his contract not be renewed. We appreciate the time he has given to SAA and look forward to the leadership of the executive team by John Lamola”

    Professor Lamola was appointed non-executive chairman of the SAA Interim Board in July 2021. He is an Associate Professor at the Institute for Intelligent Systems of the University of Johannesburg. In addition to a PhD degree in Philosophy from the University of Edinburgh, he holds an MBA from a premier tertiary institution of education in aviation and aerospace studies in the United States, Embry-Riddle Aeronautical University.  He was the CEO of Denel Aviation between 1996 and 2001. He served on the Board of Airports Company South Africa (ACSA) from 2012 until 2017. Lamola has managed a proprietary portfolio of private equity investments through a number of privately held companies, including an aviation consulting firm, Baji Aviation Service. 

    Lamola added that the business strategy of SAA remains intact and on course as the Board  and the Ministry of Public Enterprises  are steadfastly pursing their goal of a sustainable SAA for the good of the entire South African economy.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Nairobi/Johannesburg (1st April, 2022) - Kenya Airways (KQ) and South African Airways (SAA) have announced a new lounge access agreement for its customers as part of the Strategic Framework Agreement (SPF) signed in November 2021. 

    The lounge access agreement will allow KQ business class customers to have exclusive access to the lounge services at the SAA ultra-modern Premium lounge located at O.R Tambo International Airport in Johannesburg.

    The lounge offers a tranquil and comfortable escape from the hustle of the airport to freshen up, have complimentary WI-FI access, entertainment, indulge in food and beverages.

    Julius Thairu Kenya Airways Chief Commercial and Customer officer said, “One of the key objectives of the partnership between KQ and SAA is to create win-win outcomes for customers and deliver exceptional service with high level of customer satisfaction. As air travel begins to pick up we are seeing Customers demanding a more seamless, personalized experience and we will continue working closely as equal partners to ensure that the experience is seamless at every tough point.”

    Simon Newton-Smith, Executive Commercial at SAA says. “The lounge access will be reciprocal for SAA customers flying to Nairobi which signals the benefits of the strategic partnership of both airlines.”

    KQ and SAA signed a Strategic Partnership Framework in November 2021 to work together to increase passenger traffic, cargo opportunities, and general trade by taking advantage of strengths in South Africa, Kenya, and Africa and eventually form a Pan-African carrier

    - ENDS-

     

    For media queries please contact:  

    Henry  Okatch - Head of Communications
    Kenya Airways (KQ)

    Henry.Okatch@kenya-airways.com

     

     

     

    Vimla Maistry – Lead Corporate Affairs

    South African Airways (SAA)

    vimlamaistry@flysaa.com

     

    About Kenya Airways

    Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 41 destinations worldwide, 34 of which are in Africa and carries over four million passengers annually. In 2020 KQ was named Africa’s Leading Airline by the World Travel Awards. It continues to modernize its fleet with its 32 aircraft being some of the youngest in Africa. This includes its flagship B787 Dreamliner aircraft. Kenya Airways services London, Amsterdam, Guangzhou, Sharjah, Mumbai and over 25 intra-Africa routes in addition to its passenger network. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Kenya Airways takes pride in being at the forefront of connecting Africa to the World and the World to Africa through its hub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi.

     

    About South Africa Airways

    South Africa Airways (SAA) began operations on 1 February 1934. SAA, is a leading carrier in Africa, serving regional destinations between Johannesburg and six African destinations - Accra, Kinshasa, Harare, Lusaka, Lagos, Mauritius and 2 domestic routes from Johannesburg to Cape Town and Durban.  SAA is a member of the largest international airline network, Star Alliance.  SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical (SAAT), a world class maintenance facility and Air Chefs, the catering entity of SAA. SAAT has particularly been successful in the delivery of high-quality maintenance services such as; major airframe checks; engine overhaul; mechanical components; avionics and line maintenance. From its first flight in 1934, SAA have welcomed the world to South Africa by showing off the warm generous heart of the country. The airline has more than 88 years of excellence and innovation to draw on.

  • Johannesburg (30 March 2022) – SAA confirms the tabling of its audited financial statements for the fiscal year 2017/18 in Parliament this week.  SAA stresses that the figures included therein are historical and are not indicative of the airline’s current financial performance. The numbers reflected in the financial statements are as a result of business activities that took place under business conditions that existed at the time, more importantly under executive management and board that was in office then.

    The statements for 2017/18 are being released three years later because at the time they were due to be released, auditors withheld their audit opinion due to the company’s significant going concern risk at the time, which later resulted in the company being placed in business rescue.  We are all aware that SAA was subsequently placed in business rescue effective 5 December 2019 and exited the business rescue process on 30 April 2021.

    Three years on, SAA’s entire operation has now been restructured with a reduced staff count and fleet size. This leaves the organisation better positioned for the future. South Africans should note that at the tail end of the business rescue the currect interim executives and interim board comprising of independent professionals were appointed to lead the organisation as it completed the restructuring, resumed flight operations and the shareholder embarked bringing on board a strategic equity partner.

    Interim Chief Executive Officer, Mr Thomas Kgokolo says, “The conditions that led to the business rescue process cannot be repeated and the airline is confident that various measures put in place will prevent this happening.” SAA resumed flying in late September 2021.

    The release of the 2017/18 financial statements is just one step as the remaining three years financial statements will be released in future once the audit gets underway and completed through the Auditor General’s Office.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (16 March 2022) – South African Airways (SAA) has added additional return flights to meet a growing demand for customers travelling between Cape Town and Johannesburg.
    Details of the additional flights added over a five day period to the current schedule:

    SAA’s normal pricing structure remains in place.
    Customers can access SAA’s full schedule on www.flysaa.com
    ENDS
    Media Enquiries may be directed to:
    Ms Vimla Maistry
    Email: vimlamaistry@flysaa.com
    Mobile: +27 83 324 3620
    Office: +27 11 978 2303
    Web: www.flysaa.com

  • Johannesburg (15 March 2022) – South African Airways (SAA) has taken note of a decision by the South African Civil Aviation Authority (SACAA) to indefinitely ground all Comair flights in South Africa.

    As a result, demand for seats across all domestic airlines has been extremely high given that 40% of normal seat capacity has been removed from the market.

    SAA has not increased fares because of Comair’s temporary grounding. The airline has deployed bigger aircraft on some Durban and Cape Town flights and will continue to do so until the current situation stabilizes.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • SAA RESUMES JOHANNESBURG-DURBAN SERVICE

    SECOND ADDITION TO CARRIER’S LOCAL ROUTE NETWORK

    Johannesburg (4 March 2022) – SAA today re-introduced a three-times daily return service from Johannesburg to Durban with the first flight leaving early this morning.

    The flight was warmly welcomed at King Shaka International Airport with a special water cannon salute and resounding applause from passengers and airport staff. The new route is a significant milestone for SAA since resuming operations five months ago. This is the second local destination SAA is now flying in addition to its busy three-times-daily Johannesburg-Cape Town service.

    Mayor of eThekwini Municipality, Councillor Mxolisi Kaunda said: “As the city we believe this development is worth celebrating. Indeed, it is going to unlock innumerable economic opportunities. It is a national carrier, and it is a good feeling to have SAA back in our skies again”

    SAA’s Interim CEO Thomas Kgokolo says, “Both from a business and leisure perspective the Durban decision makes sound commercial sense linking two important economic hubs. Durban is a vital springboard-destination to the rest of the province that is one the country’s premier tourism hubs and also poised for huge economic growth in coming years.”

    “Many companies that play a significant role in our national economy are headquartered in Durban and surrounding areas and the city’s port is undergoing a multi-billion-rand expansion. This means there will be a growing need for an efficient, regular and safe service to Durban and SAA’s focus on the business community,  is well suited for this.” 

    SAA’s Acting Chief Commercial Officer Simon Newton Smith says, “As travel opportunities begin to open both domestically and internationally, we’re now in a position to amplify our evaluation of routes here and regionally.  Before the pandemic hit, tourism to KwaZulu Natal amounted to around R12-billion per annum while there has also been significant promise of business investment including plans to develop areas south of Durban, including an automotive supplier park special economic zone and a R4 billion logistics park. These welcome initiatives will need to be serviced by air transport and we see SAA playing a crucial role in this respect.”

    Newton Smith says passenger interest in the route has been encouraging and over the next few months will be supported by targeted offers.                                                                           

    Issued By: Group Corporate Affairs 

  • Johannesburg (1 February 2022) –  After a successful relaunch in September last year, SAA has just recorded its over 1000th flight and is now leading its local competitors when it comes to on-time performance.  Furthermore, since its restart in September last year SAA has also recorded a 100% completion rate - the percentage of completed scheduled flights excluding uncontrollable cancellations. The carrier says it is poised for more growth in its first full year of operations since exiting business rescue. At the same time SAA says its popular twice weekly service to Mauritius will resume on March 1 just ahead of its new daily Johannesburg/Durban service. Mauritius suspended SAA flights late last year due to COVID-19 concerns. SAA will fly three times daily to Durban after overwhelming passenger demand.

    SAA’s Interim CEO Thomas Kgokolo says, “We are delighted to welcome our customers back on the Mauritius route following the decision by the Mauritian government to rescind its decision to stop operations particularly during the height of the summer season due to COVID concerns. We are also thrilled that we can add Durban to our local network. The short-haul flight is a vital one in linking two economically important cities. We will be announcing a special Durban fare deal for our Voyager programme members shortly.”

    Kgokolo says as SAA begins its first full year of operations after business rescue, all indications point to a successful operational start. “With a constant eye on finances we are evaluating passenger load on our routes with a view to adding and subtracting if necessary. In addition, one of our principle focus points in coming months will be strengthening existing relationships with our alliance partners with a view to offering passengers more international flight opportunities as well as looking for more cargo prospects.”

    SAA also turns eighty-eight on the first of February. Notes Kgokolo, “This birthday gives all of us a chance to pause and reflect the brand values on which the carrier was built, namely safety and exemplary service. SAA is one of the oldest airline brands in the world and despite the recent difficulties remains a globally respected carrier. Our ongoing pledge to passengers is to continue to live those values as we take SAA on its new journey to growth and success.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (19 January 2022) – South African Airways (SAA) is to resume flights to Durban with three times daily return service from Friday, 4th March 2022.

    SAA’s Interim Chief Executive Officer Thomas Kgokolo says, “The short-haul route between Johannesburg and Durban is one of the busiest in South Africa, and our customers and partners have been asking us to fly this route since we took to the skies again in September 2021. We’ve been waiting for the data to guide us on timing and we’re delighted that the time is now right to add this important route back to the SAA network and further support the recovery of South Africa’s business and tourism sectors.”

    “SAA will make it easier for customers from across its growing Africa network to reach Durban on a single SAA ticket, and easier for Durbanites to conveniently connect on SAA to Accra, Harare, Kinshasa, Lagos, Lusaka and Mauritius services.”

    Kgokolo says “SAA has been back in service for just over three months and is constantly evaluating passenger volumes and revenue projections on all its existing and target routes. The goal is to match capacity with demand as closely as possible and add new routes only where and when it makes sense.”

    “The COVID-19 pandemic has radically changed the aviation industry the world over requiring airline’s to be nimble but deliberate with network plans. Our overriding remit is to make sure SAA becomes and remains a successful and profitable carrier in this constantly changing and highly competitive environment,” says Kgokolo.

    Issued by Corporate Affairs

  • Johannesburg (Monday, 10th January 2022) - The Interim Board of South African Airways welcomes the publication of the first part of the Report of the Judicial Commission of Inquiry into Allegations of State Capture, Corruption and Fraud in the Public Sector, as handed to President Cyril Ramaphosa on 4 January 2022.


    The SAA Interim Board was appointed on 8th December 2020. This Board and its Executive Management is constituted by professionals who were specifically selected on the basis of their non-association with the past of SAA. The principle focus of the board of SAA is to guide, advise and oversee the strategic management of the carrier as it emerges out of business rescue towards a sustainable and profitable future. This is underpinned by a driving ethos of safety and professionalism that always puts the customer first. This is also being done as SAA prepares to play a vital role ahead of the formal acquisition by a strategic equity partner.


    The Commission’s report is of particular interest to the Board and management as Chapter 1 deals with South African Airways and its associated companies. The Board has fully supported the Commission during its work, and are currently reviewing the report systematically.


    Guided by appropriate legal counsel, the Board will cooperate with, and support law enforcement agencies in their pursuit of prosecutions, and where necessary, will institute internal investigations and disciplinary processes with the aim of cleaning the company of all vestiges of its shameful past as exposed in the Commission Report.


    Consonant with its fiduciary responsibility and legal obligations under the Public Finance Management Act, the Board will take whatever actions required to recover any assets lost or monies misappropriated from SAA.


    As it remains focused on the current and future strategic vision of the business, the Board commits that the findings and recommendations of the Commission will be immediately implemented throughout all levels of the company. This, it is believed, will foster a culture of transparency, accountability and ethical conduct within the SAA group.


    In the meantime, the Board is looking forward to the finalisation of Part III of the report, which will include a summary of the Report as a whole.


    ENDS


    Media Enquiries may be directed to:
    Ms. Vimla Maistry
    Email: vimlamaistry@flysaa.com
    Mobile: +27 83 324 3620
    Office: +27 11 978 2303
    Web: www.flysaa.com

  • Johannesburg (29 December 2021) – Following the travel ban imposed by the Mauritian government on all commercial flights from South Africa to Mauritius until Friday, 31 December 2021.  South African Airways (SAA) confirms that the ban has been extended for a month and all flights from Johannesburg to the island is suspended until Monday, 31 January 2022.

    The extension of the travel ban by the Government of Mauritius is as a result of the new COVID-19 variant and is effective immediately.  SAA will continue to monitor the situation closely, always putting the health and safety of its customers first. 

    Customers are advised that SA190/SA191 to and from Mauritius will be cancelled up to and including 31 January 2022.

    SAA says further clarification can be obtained from the Call Center on +27 (0) 11 978 1111 and select option one (1) for assistance, alternatively send an email to Reservationsjnb@flysaa.com or reach us on Twitter at flysaa_care. 

    SAA regrets any inconvenience to its customers as a result of the extended suspension, the airline encourages all customers to visit the website www.flysaa.com for further updates.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (7 December 2021) - SAA has signed a co-operation agreement with local and regional carrier CemAir that extends the route network reach of both operators and offers customers using both airlines on a multi-destination voyage a seamless check-in experience.

    SAA’s Interim Chief Executive Officer Thomas Kgokolo says, “Airlines the world over constantly strive for efficiency and the benefit for the customer is that this agreement is convenient and lowers the cost of booking one ticket instead of two separate tickets. Fares will be issued on one itinerary and ticket, guaranteeing connectivity to more than one destination. It also allows passengers to through check-in their baggage between connecting flights of the two carriers without going through an entire check-in process again.”

    Over the past few years, we have watched CemAir grow into a respected aviation brand with a loyal and growing customer base. This interline arrangement enables flight scheduling connection and flexibility for time-sensitive passengers. It also adds more destinations to the route network of both airlines. These additional routes are ones not currently serviced by SAA and includes Luanda, Durban, Hoedspruit, George, Kimberly, Bloemfontein, Plettenberg Bay, Margate, Sishen and Gqeberha. We are thrilled to be partnering with CemAir”, says Kgokolo.

    Miles van der Molen, Chief Executive Officer of CemAir said, “We are excited to partner with South African Airways, one of the oldest airlines on the continent and a brand known by perhaps every South African. Our interline partnership will provide our customers with savings and convenience as passengers can now seamlessly connect between the two growing networks. As we continue our expansion during the Covid period, we realise now more than ever that partnerships are key to our success and working with SAA could not have come at a better time. We hope this is just the first step in a commercial partnership that will last many years.”

    This interline agreement informs SAA’s continuing strategy to grow the carrier, responsibly, profitably, and sustainably after resuming operations at the end of September.

    ENDS

    Media Enquiries may be directed to:

     

    Paul Botes

    Chief Commercial Officer

    Cemair (Pty) Ltd

    Mobile: +27 (0)72 514 2007

    Email:  paul@cemair.co.za

    Website: www.cemair.co.za/www.flycemair.co.za

     

    Ms Vimla Maistry

    Lead Corporate Affairs

    South African Airways (SAA)

    Mobile: +27 (0) 83 324 3620

    Email: vimlamaistry@flysaa.com

    Web: www.flysaa.com

  • Johannesburg (2nd December 2021) – South African Airways (SAA) confirms that the amended business rescue (BR) plan of Mango Airlines was tabled for voting at a meeting of creditors today.

    The BR plan was approved for implementation which also paves the way for Mango to find an equity partner.

    According to the BR practitioners the process to secure a successful bidder, inclusive of concluding the relevant acquisition agreements, is anticipated to be completed by the end of March 2022.

    ENDS

    Issued By: Corporate Affairs 

  • Johannesburg (1 December 2021) –  South African Airways (SAA), confirms that our operations out of Johannesburg to Harare, Zimbabwe will operate as per schedule and depart Johannesburg tomorrow, 2nd December 2021 on SA022 at 10h30.

    Customers travelling to Harare, will with immediate effect, be subjected to additional health protocols, as per the Zimbabwe Ministry of Health’s directive.

    • Every person arriving in Harare must have a negative PCR Health Certificate valid for 48 hours from the date and time of issue of such a certificate.
    • Notwithstanding the above, passengers arriving in Zimbabwe will be subject to a PCR test at the airport.
    • Customers who have a negative PCR result will be quarantined for 10 days at their own cost at a government designated site.
    • Customers who have a positive PCR result will be quarantined for a period of 14 days
    • Quarantine centres will be published by the Ministry of Health and Child Care (MOHCC). No home quarantine will be permitted.

    SAA encourages customers who require clarification to contact the call centre on +27 11 978 1111, selecting option one (1) for assistance, alternatively send an email to SAACustomerservice@flysaa.com or reach us on Twitter at flysaa_care for assistance. Further updates will be shared via our website at www.flysaa.com

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (27th November 2021) – South African Airways (SAA) advises all customers of the decision by the Mauritian authorities to implement a travel ban on all passengers leaving South Africa with effect from 28th November 2021.  The scheduled flight SA190 from Johannesburg to Mauritius on Sunday, 28th November 2021 is now cancelled. This flight will now operate to Mauritius as a ferry flight.

    These further restrictions by the government of Mauritius will remain in place until further notice. SAA will still operate passenger flight SA191 departing Mauritius at 16h35 on 28th November 2021; this flight is already fully booked. 

    The Government of Mauritius has undertaken to arrange a Repatriation flight for its citizens, Resident and Occupational Permit Holders who are currently in South Africa. The helpdesk of the Mauritian Ministry of Foreign Affairs may be contacted via the e-mail address: mfaconsular@govmu.org

    For further clarification, customers may contact the SAA Call Centre on +2711 978 1111, selecting option one (1) , alternatively send an email to SAACustomerService@flysaa.com or reach us on Twitter at flysaa_care for assistance. Further updates on the resumption of flights will be shared via our website on www.flysaa.com.

    ENDS

    Issued By: Corporate Affairs 

  • Johannesburg (26 November 2021) – During these uncertain days, South African Airways (SAA) remains alert as the health and safety of our customers is paramount. 

    Following the announcement by health authorities of a new COVID variant of concern,  SAA customers can book and travel with confidence. SAA will offer the following flexibility in the event of new travel restrictions and a need for customers to revisit their travel plans for this festive period.A

    SAA already allows one (1) free change on all fare types offered on SAA operated flights subject to fare conditions. 

    In addition, in the event of new travel restrictions, should a customer no longer wish to travel, SAA encourages that the ticket be exchanged for a credit voucher which will preserve the value of the ticket as well as extend the validity for use to 31 March 2023. To access the credit voucher application form, please log on to https://www.flysaa.com/za/en/voucherApplication.action. Alternatively, the booking may be cancelled, and a refund (including taxes) will be offered to the original form of payment.

    Assistance will be provided to all ticketed passengers holding a South African Airways ticket via any SAA Call Centre, City Travel Office or Travel Agent with the relevant terms and conditions.

    Interim Chief Executive Officer Thomas Kgokolo says, “We are mindful that change is our new normal, and we need to be as agile as possible to meet our customer needs and keep travellers informed of changes in regulations pertaining to travel restrictions as and when imposed by countries that SAA flies to.” 

    SAA encourages all customers to take special care when travelling. You can minimise your risk of becoming unwell by ensuring that your travel vaccinations (including against COVID19) are up to date. Follow local health advice and continue to take simple hygiene and infectious disease control steps.

    All other related queries may be directed by email to SAAcustomerservice@flysaa.com

    ENDS

    Issued By: Corporate Affairs 

  • Kenya Airways and South African Airways Sign Strategic Partnership Framework

    The Strategic Partnership Framework between Kenya Airways and South African Airways is a key milestone towards co-starting a Pan African Airline Group

    Johannesburg, November 23rd, 2021 — Kenya’s national carrier, Kenya Airways PLC (KQ), has signed a Strategic Partnership Framework today with South African Airways (SAA), a key milestone towards co-starting a Pan African Airline Group by 2023. The partnership framework follows the Memorandum of Cooperation (MoC) that the two airlines signed two months ago to foster the exchange of knowledge, expertise, innovation, digital technologies, and best practice between the two airlines.

    The signing of the Strategic Partnership Framework by the two African airlines will see both airlines work together to increase passenger traffic, cargo opportunities, and general trade by taking advantage of strengths in South Africa, Kenya, and Africa.  It is expected that the partnership will improve the financial viability of the two airlines. Customers will also benefit from more competitive price offering for both passenger and cargo segment.

    The signing of the Strategic Partnership Framework was witnessed by President Uhuru Kenyatta and his South African host, President Cyril Ramaphosa on the second day of President Kenyatta's three-day State visit to South Africa. The Strategic Partnership Framework was signed by KQ Chairman Michael Joseph and SAA Chairman John Lamola in Johannesburg South Africa.

    The partnership framework aligns well with the aspirations of the Africa Continental Free Trade Area Agreement (AfCFTA) of providing a single market for goods and services, facilitated by movement of persons and goods to deepen the economic integration and prosperity of the African continent. It also includes demand recovery and other cost containment strategies which will aid the recovery of both carriers in an increasingly competitive African airline environment.

    Speaking at the signing ceremony, KQ Chairman Michael Joseph said, “This cooperation aligns with Kenya Airways’ core purpose of 'Contributing to the sustainable development of Africa' and is based on mutual benefits. It will increase connectivity through passenger traffic, cargo opportunities, while enhancing the implementation of the Africa Continental Free Trade Area Agreement (AfCFTA). The geo location of the two countries will make the Pan-African Airline Group attractive by creating the most formidable Airline Group that is expected to take advantage of strengths in South Africa, Kenya, and Africa.”

    Both airlines remain committed to their financial turnaround strategy. One of the pillars to achieve this is coming together and combining assets to provide a more robust and ultimately competitive aviation ecosystem to pursue the commercial viability of both carriers.

    The partnership of will improve the financial viability of the both airlines by creating the most formidable air transport connection in Africa by benefiting from at least two attractive hubs of Johannesburg and Nairobi. It will ignite the Kenya and South Africa tourism circuits, which account for significant portions of the respective country’s GDP,” said SAA Chairman John Lamola.

    - ENDS-

    About Kenya Airways

    Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 41 destinations worldwide, 34 of which are in Africa and carries over four million passengers annually. In 2020 KQ was named Africa’s Leading Airline by the World Travel Awards. It continues to modernize its fleet with its 32 aircraft being some of the youngest in Africa. This includes its flagship B787 Dreamliner aircraft. Kenya Airways services London, Amsterdam, Guangzhou, Sharjah, Mumbai and over 25 intra-Africa routes in addition to its passenger network. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Kenya Airways takes pride in being at the forefront of connecting Africa to the World and the World to Africa through its hub at the new ultra-modern Terminal 1A at the Jomo Kenyatta International Airport in Nairobi.

     

    About South Africa Airways

    South Africa Airways (SAA) began operations on 1 February 1934. SAA, is a leading carrier in Africa, serving regional destinations between Johannesburg and six African destinations - Accra, Kinshasa, Harare, Lusaka, Lagos (from 12th December 2021), Mauritius and 1 domestic route between Johannesburg and Cape Town.  It is a member of the largest international airline network, Star Alliance.  SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical (SAAT), a world class maintenance facility and Air Chefs, the catering entity of SAA. SAAT has particularly been successful in the delivery of high-quality maintenance services such as; major airframe checks; engine overhaul; mechanical components; avionics and line maintenance. From its first flight in 1934, SAA have welcomed the world to South Africa by showing off the warm generous heart of the country. The airline has more than 80 years of excellence and innovation to draw on.

     

    For media queries please contact:  

    Kuria Kanyingi – Senior Communications Officer, Kenya Airways 

    kuria.kanying@kenya-airways.com

     

    Vimla Maistry – Lead Corporate Affairs

    South African Airways (SAA)

    vimlamaistry@flysaa.com

     

  • SAA OFFERS TRAVELLER ASSURANCE

    PASSENGERS HEALTH & SAFETY IS PARAMOUNT DURING THE HOLIDAYS

    Johannesburg (19 November 2021) – South African Airways (SAA) is encouraged by ticket sales for the holidays especially for seasonal favourite destinations such as Cape Town and Mauritius. These flights started to book as soon as they opened for sale and clearly people are really looking forward to connecting with family, friends and beaches!

    Despite increasing vaccination numbers, countries and territories continue to experience sudden  outbreaks and COVID-19 remains an ongoing global health risk.

    Says Simon Newton-Smith, Chief Commercial Officer at SAA, “Certainly, we have to be prepared for any eventuality relative to COVID-19, we are mindful that change has become the new normal and we strive to be as agile as possible to meet our customer needs. On this basis, SAA is prepared but not anticipating lockdown disruption over the holidays.”

    Governments around the world is making every effort to rollout vaccinations, which continues to improve confidence in the safety of air travel. SAA is mindful that these are unprecedented times so the airline has “built in more flexibility” into its tickets, adds Newton-Smith. As a result, there is an introduction of one free date change extended to all our passengers. The offer is subject to the same booking class being available. 

    SAA encourages all passengers to take special care when travelling. You can minimise your risk of becoming unwell by making sure that your travel vaccinations (including against COVID19) are up to date. Follow local health advice and continue to take simple hygiene and infectious disease control steps.

    SAA have introduced a new product called MyExtra Seat – which allows passengers travelling in economy class to book the seat/s near them to ensure privacy and distance between passengers.

    Any other related queries may be directed to SAACustomerService@flysaa.com

    ENDS

    Issued By: Corporate Affairs 

  • CHANGES TO SAA REGIONAL FLIGHT SCHEDULE FOR DECEMBER AND JANUARY

    STRONG DEMAND FOR TICKETS ON NEW ROUTES TO NIGERIA AND MAURITIUS

    Johannesburg (19 November 2021) – After careful appraisal of ongoing passenger volumes, SAA is adjusting its flight schedules to accommodate passenger requirements.

    The airline will remove from the schedule its daily return service to Maputo in Mozambique. The decision is effective from December 1, 2021, and passengers holding tickets will be re-accommodated on codeshare flights operated by Mozambique Airlines, TM (LAM).

    SAA’s Interim Executive Commercial Simon Newton-Smith says, “When SAA resumed operations at the end of September, we committed to constantly monitor passenger volumes and revenue on all routes. Demand on this service has not met expectations and for the time being, this change is in line with our strategy of being a transparent management and fiscally responsible.”

    Newton-Smith says take up on two new routes, to Lagos in Nigeria and Mauritius has been encouraging and new services to other destinations are also being considered for 2022.

    Other adjustments being made for the December ’21 and January ’22 holiday season, are due to the expected slow demand on traditionally non-travel days, as customers spend their time with families and friends.

    Return flights to Accra in Ghana have been adjusted and will not operate on 25th December 2021 and 1st January 2022.  Kinshasa, DRC flights have been adjusted and will not operate on 24th December 2021 and 31st  December 2021. All Passengers will be re-accommodated on the next available SAA flights.

    SAA had operated 4 days a week to Lusaka since September to 30 November 2021. SAA had scheduled additional frequencies to fly 7 days a week from December, however further adjustments was made to the schedule to operate 5 days a week from the 1st of December. Affected passengers will be re-accommodated on the next available SAA flights.

    Notes Newton-Smith, “No airline likes to cancel flights but we are committed to success and sustainability of our airline, whilst we meet our valued customer requirements. We apologise to customers for any inconvenience and full assistance will be provided to all customers holding an SAA ticket on flights that are withdrawn from the schedule.

    Customers should refer to issuing offices for assistance.” Passengers who no longer wish to travel may cancel their booking and are able to receive a full refund (inclusive of taxes) or opt for the credit voucher which will be offered to the original form of payment.

    Newton-Smith says customers who have booked through a travel agent should contact them directly and if tickets were brought online or through the SAA call centre customers can contact SAA Trade Support via e-mail at Tradesupport1@flysaa.com. Customers who booked through an overseas SAA call centre should contact their local SAA office.

    Any other related queries may be directed to SAACustomerService@flysaa.com

    For up-to-date information please refer to the SAA website www.flysaa.com

    ENDS

    Issued By: Corporate Affairs

  • FLIGHTS TO NIGERIA RESUMES IN MID-DECEMBER

    Johannesburg (16 November 2021) – FROM mid-December, SAA will add another important continental route to its network with a three-times a week flight to Lagos in Nigeria.

    SAA has been flying to Nigeria for the past 23 years and the resumption of the service is a welcome addition to its growing continental offering.

    Says, Interim Thomas Kgokolo, “This specific destination takes SAA into one of the biggest travel markets in Africa and we’re delighted that we are again able to resume operations, providing a link between Africa’s two biggest economies.”

    The Johannesburg-Lagos flight begins on 12 December 2021. Kgokolo says the service is part of SAA’s gradual growth strategy, having resumed full operations in September.

    Notes Kgokolo, “Our intention is to continue to develop our route network driven by passenger demand and revenue potential. We are constantly evaluating opportunities, both locally, regionally and internationally.”

    Not only does the new Johannesburg Lagos route function as a key economic link between the two countries but will also service the burgeoning tourism market in both countries. SAA says it will continue in partnership with SA Tourism to promote the country in Nigeria in the expectation that it will lead to more visitors now that international pandemic travel restrictions are being revised.

    Issued by: Corporate Affairs

  • Johannesburg (15 November 2021) - SAA today presented its view to the creditors of Mango and thanks the business rescue practitioners (BRP’s) and all attendees.

    SAA says there are no reasonable prospects of Mango succeeding should it be operationalised prior to obtaining an investor or equity partner. SAA’s position is that this process should be finalised as soon as possible. SAA says operations should only resume thereafter thus mitigating the risk of Mango not being able to financially sustain itself going forward.

    SAA does not believe the current plan presented by the BRP’s that Mango resume operations in December is feasible and asked all stakeholders for the meeting to be adjourned for the current plan to be reviewed and for an amended version to be presented.

    SAA says the current aviation environment the world over is highly volatile and there are variables which cannot be predicted with any level of certainty, chief among them are probable new waves of Covid-19. It is considered view there are no reasonable prospects of Mango succeeding should it be operationalised, prior to obtaining an investor or equity partner.

    SAA is looking forward to cooperating with the BRP’s as they are finalizing their plan.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (10 November 2021) - SAA appreciates the speed and diligence of the BRP and welcome the publication of the business rescue practitioners (BRPs) report, which will be discussed at a creditors meeting on 15th November 2021.

    SAA Board together with the Board of Mango initiated the current business rescue process and reconfirms its commitment to working with the BRP to ensure Mango Airlines is rescued for the benefit of all stakeholders.

    The SAA Board advised Mango’s BRPs that resuming operations in December 2021, will place the airline in further financial difficulty as there is no working capital to fund Mango’s business operations, should rather use available funds to restructure the airline and at the same time find in on urgent basis an SEP that will fund operations of the airline going forward.

    The Interim Chairperson, Professor John Lamola, said ‘We believe that finding a strategic equity partner (SEP) for the low cost carrier would be a sustainable solution.”

    There is no misalignment between SAA Board and the BRP, rather it is a matter of when operations should resume.

    Lamola added, “We acknowledge that this is a difficult and frustrating time for all stakeholders of Mango and all we can ask is that the process being followed be allowed to complete its course in expectation of an equitable solution.”

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Web: www.flysaa.com

  • Johannesburg (26 October 2021) – South African Airways (SAA) resumes its complimentary full beverage and meal service on domestic flights between Cape Town and Johannesburg effective today, 26 October 2021.  SAA’s on-board catering product is in adherence with all COVID19 regulations, as required by health and safety measures.

    Catering service on all SAA regional flights to Accra, Kinshasa, Harare and Lusaka, will continue as normal since previous restrictions were only applicable on domestic routes.  Customers will also enjoy this complimentary service on the Mauritius and Maputo routes when operations resume in November and December respectively.

    SAA’s wholly owned subsidiary, Air Chef International (ACI) is the only in-flight caterer in South Africa who has received the Food Safety System Certification (FSSC), which is paramount in today’s operational environment.

    Air Chefs, is fanatical about food since 1986 and have firmly established itself as a market leader in the Southern Africa airline catering industry. Air Chefs has an enthusiastic and meticulous team working from Central Production Units in Johannesburg and Cape Town. The SAA catering arm prides itself  on accommodating customers’ diverse needs and finding innovative way to exceed their expectations.

    In addition, SAA’s complimentary magazine SAWUBONA, is also available for passengers to pick up as they depart the aircraft or at check-in counters at the airport. The airlines official magazine has rich and vibrant content covering and inspiring an array of travel, business and lifestyle articles which highlights the best of what South Africa and the African Continent has to offer. 

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (12 October 2021) – SAA continues to rebuild it’s network with the resumption of service to Maurtius from November 21st, 2021. Flights will initially operate twice weekly on Wednesdays and Sundays, departing Johannesburg OR Tambo International (ORTIA) at 09h45 with return flights departing Mauritius at 16h35.

    SAA Interim CEO Thomas Kgokolo says, “Part of our growth strategy is to identify routes where there is demand and which can be profitable to the carrier. The resumption of services to Mauritius meets both those criteria. Furthermore, the country has strong ties with South Africa and is both a popular tourism and business destination. We are confident that the ticket up-take will be strong, particularly as the summer season approaches.”

    SAA is now approaching its first full month of operations with local flights from Johannesburg to Cape Town and regionally to Accra, Kinshasa, Harare and Lusaka. Daily Maputo service begins in December 2021.

    Kgokolo says the route strategy is constantly being monitored and evaluated in line with the carrier’s post-business rescue strategy of sustainability and profitability. “This is a sensible practice that is adopted by airlines the world over given the tough operating climate the industry finds itself in. Depending on the take up to current destinations and where there is future demand, we will add and subtract routes.”

    Kgokolo says SAA is delighted to be resuming services to Mauritius, which in the past has been both popular and profitable. The flying time to and from the country is around four hours.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Website: www.flysaa.com

  • Johannesburg (12 October 2021) – AFTER being in business rescue for more than a year, SAA has emerged successfully from the process and is now operational both locally and regionally.

    During the hiatus SAA consulted widely with all stakeholders including staff associations and unions and is confident that all new agreements reached with parties either in a collective or individual capacity were negotiated fairly and equitably.

    While SAA recognises and respects the rights of people to protest, the carrier is not able to revert to prior agreements reached before business rescue.

    SAA notes the protest action by SACAA on a dispute with regards to terms and conditions of employment. This is a peaceful march between 09h00 and 11h00 today, 12 October 2021 at SAA’s Head office in Johannesburg.

    SAA CEO, Thomas Kgokolo, spent a lot of time with staffing groups prior to restart and recognises the hard work and dedication that cabin crew members have shown in the time leading to the carrier’s relaunch and thanks staff in this respect. The airline looks forward to positive and strengthening relationship with the SACCA and is always open to constructive dialogue.

    SAA assures its customers that business continues unhindered and operational schedules are unaffected by this protest.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (29 September 2021) - With South African Airways (SAA) resuming operations, Emirates has been working closely with SAA to reactivate its long-standing partnership which aims to improve the customer experience and provide more value to travellers when flying on both carriers. The move also helps cement SAA’s standing and position and will build growth momentum as the carrier initially restarts flights to six African destinations.

    Emirates and SAA have been working towards increasing alignment across products, services and reactivation of synergies between loyalty programmes, and will be initially kicking off with a reciprocal commercial arrangement. The agreement includes SAA coded and Emirates-operated routes between South Africa and Dubai on a single ticket, enabling travellers to seamlessly check-in their bags to their final destinations from 1 October. Emirates will also place the SAA code on major trunk routes between South Africa and Dubai.

    Adnan Kazim, Chief Commercial Officer, Emirates Airline, remarked on the revival of the partnership: “The partnership between Emirates and South African Airways builds on our shared commitment to providing customers more schedule choices and increased connectivity across Africa and through our growing network. We value our nearly 25 years of successful partnership with SAA and we are working hard to take more positive steps forward to continue to grow our relationship and provide our customers with even more connectivity in the future.”

    SAA’s Interim CEO Thomas Kgokolo says, “As SAA starts to rebuild, the long-standing partnership with Emirates is both valued and critical to our future growth plans. We share the same vision of seamless, efficient, and excellent customer service with connectivity to multiple destinations. We are confident this partnership will lead to the addition of more route and destination options, particularly across Africa as we both recognise the economic, trade and tourism potential the continent has and our key role as enablers.

    In the coming months, plans are underway to expand cooperation and solidify the partnership even further on more domestic and regional points in Africa as SAA expands its operations, while Emirates will also reciprocally add more options for SAA customers to connect to select destinations within its network on one itinerary.

    The Emirates SAA partnership started in 1997, and over the last ten years more than a million passengers have flown across the joint network of both airlines, which grew to 110 destinations prior to the pandemic.

    With the restoration of the SAA partnership, Emirates’ footprint across South and southern Africa offers customers more options across the continent.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • MEDIA STATEMENT

    SAA SIGNS A MEMORANDUM OF CO-OPERATION WITH KENYA AIRWAYS TO SHARE STRATEGIC CAPABILITES

    Johannesburg (28 September 2021) – South African Airways (SAA), now back in local service and today commencing regional services, marks the importance of the African continent. SAA is signing a memorandum of co-operation with Kenya Airways with a longer-term view to co-starting a Pan-African Airline Group that in time will enhance mutual growth potential by taking advantage of strengths of the two airlines’ busy hubs.

    SAA’s Interim CEO Thomas Kgokolo, says “As well as being a strong local carrier, part of our broader growth strategy is to become a major player in regional travel and this joint memorandum with Kenya Airways, one of the continent’s strongest and most respected carriers, will do just that.  Part of SAA’s core remit is to be a significant enabler of business and trade in Africa and it’s through a strategic understanding like this that real progress will be made in advancing South Africa and the continent’s growth.”

    Mr. Allan Kilavuka, Kenya Airways’ CEO, highlighted the partnership’s significance in turning around the fortunes of both KQ and SAA.  “The future of aviation and its long-term sustenance is hinged on partnership and collaboration. Kenya Airways and South African Airways collaboration will enhance customer benefits by availing a larger combined passenger and Cargo network, fostering the exchange of expertise, innovation, best practices, and adopting home-grown organic solutions to technical and operational challenges’’. Said Mr Kilavuka. 

    The memorandum says, Kgokolo, will help improve customer experience by offering a wider range of choices and destinations. The cooperation will also help in the standardisation of product and service offering that is in line with current global aviation trends.

    Working with Kenya Airways he says will also harness internal resources and capacities leading to sustainable and cost-effective growth. This includes shared services in the areas of route networks, fleet, and capacity deployment; exploring economic, technical as well as maintenance, repair, and overhaul opportunities to achieve economies of scale.

    Kgokolo says collaboration will also assist both airlines in the current and post-pandemic business and travel environment. This he says involves, joint recovery strategies and other cost containment strategies that will aid recovery of both carriers in an increasing competitive African airline environment.  This agreement does not offer an exclusivity that precludes either of the airlines from pursuing commercial co-operation with other carriers within the current route network strategy.

    Kgokolo believes the memorandum will also help the tourism sectors in both countries in time creating the most formidable airline in Africa, benefiting from at least two attractive hubs in Johannesburg, Nairobi and possibly Cape Town.

    Kgokolo says the next step is for both parties to set up a joint working group to further discuss the memorandum and to put in place systems to achieve their joint stated objectives.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (22 September 2021) – Following months of preparation after exiting business rescue, SAA resumes both domestic and continental service. The carrier’s first scheduled flight is an early morning take-off from OR Tambo International in Johannesburg to Cape Town International on Thursday the 23rd of September and is one of three return flights per day between the two cities. Flights are also set to start to five African capitals - Accra, Kinshasa, Harare, Lusaka, and Maputo.

    SAA’s Interim CEO Thomas Kgokolo says, “This week is a proud and significant one for SAA and its staff as well as all South African citizens. Our journey back to the skies has not been easy and I pay tribute to our dedicated workforce in all areas of the business all of whom have and are putting in long hours ahead of this day. People in every facet of the business want nothing more than for SAA to succeed and for us to build a new airline based on safety and exemplary customer service.”

    Kgokolo says while SAA has big ambitions it’s overriding ethos will be one of responsible and prudent fiscal management and a commitment to transparency. “We restart this business with a new vision of pride in the brand and one that has been inculcated into every staff member. Our first order of business is to service our start-up routes efficiently and profitably and then look to expanding the network and growing our fleet, all depending on demand and market conditions.

    ” SAA’s Board Chair John Lamola says, “SAA’s return will provide more market equilibrium in terms of ticket pricing. Since the carrier went into and then out of business rescue there has been less local capacity and that means tickets have become more expensive. Our return to the skies will mean more competitive pricing and will enable more South Africans to fly.

    ” Lamola says SAA’s return to the skies is also a major economic enabler, particularly with its strong focus on cargo flights. “Economics aside, there is also the pride factor. Seeing SAA’s tail colours on international tarmacs is not only positive for South Africa but the rest of the continent.”

    SAA’s Interim Executive: Commercial Simon Newton Smith says, “We are in many ways, a metaphor for the country; it has not always had the easiest history, but it is resilient, its people are rightfully proud and it’s a country never to be underestimated. Our job is to show the world that South Africa is rebounding and starting the journey to a full and better recovery. We’re re-starting humbly but with big ambitions.”

    SAA’s Chief Pilot Mpho Mamashela says “All of us who are going to be at the front of the plane in coming weeks and months fully understand the new vision of SAA and we are proud to be part of this new era. We are determined to be absolutely perfect and to make South Africans proud.”

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • Johannesburg (19 September 2021) - SAA Board Chairperson, John Lamola says the relaunch of the national carrier on September 23 fills him with pride and an awful sense of responsibility. He says he and his entire board understand the eyes of South Africa will be firmly focussed on the performance of the airline in coming weeks and months; and he adds this is absolutely justified as the now solvent airline is back in business due to the support of the taxpayer.

    With less than a week to take-off Lamola says what SAA staff have accomplished so far is cause for celebration as preparations have been complicated particularly in a sector which is under stress the world over.

    Notes Lamola, “It is due to the wonderful trait of resilience that we South Africans are known of, that we have been able to reach this point of SAA rising from the ashes as a solvent company”. Lamola says SAA resumes service with a clear vision that involves the incorporation of a strategic equity partner. “As a global airline, SAA will no longer be constrained by the complexities of state governance and have the competitive agility of a partially privately owned business.” 

    Lamola says a major focus of his board in the future will be to balance the interests of private sector participants and the state while acknowledging the inevitable headwinds that the business will face. Lamola says there is no doubt SAA will provide more market equilibrium in terms of ticket pricing. “Since SAA went into and then out of business rescue there has been less local capacity and that means tickets have become more expensive. Our return to the skies will mean more competitive pricing and will enable more South Africans to fly.”

    Lamola says SAA’s return to the skies is a major economic enabler, particularly with its strong focus on cargo flights. “Economics aside, there is also the pride factor. Seeing SAA’s tail colours on international tarmacs is not only positive for South Africa but the rest of the continent.”

    Lamola says its critical to point out that the new SAA is a completely different entity to what it was in the past. “We have reduced our staff complement considerably and now have a lean efficient fleet of aircraft numbering eight, from a previous thirty-two. Many parts of SAA’s repurposing have been difficult and painful at times, but our overriding dictum has been a sense of responsibility to the taxpayer and a promise that we will not go back to where we once were.” 

    Lamola says SAA’s continuing success will be based on remaining a confident and strong player in global aviation as well as on a continuing and healthy uptake in ticket sales. “Bookings are the obvious measure of success and I’m thrilled so far that there is high interest both in South Africa and on the rest of the continent. “For instance, I was particularly happy to hear about the positive response from people in Accra, Ghana a few weeks ago when they saw an SAA charter flight land en route to Havana. I’m also happy that SAA is receiving inquiries from many missions on the continent asking when their cities will be added to our route network. All of this positive affirmation is indicative how people feel about SAA and our return to service.”

    From September 23 Flights are set to operate from Johannesburg to Cape Town, plus African capitals Accra, Kinshasa, Harare, Lusaka, and Maputo from September 27.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • SAA’S CHIEF PILOT AND HIS TEAM PRIMED PREPPED AND READY TO FLY

    Johannesburg (September 17, 2021) - FOR SAA’s new chief pilot Mpho Mamashela, SAA’s relaunch next week will have profound meaning as it’s the culmination of months of hard planning and simulatorpreparation time for his entire team as well as deep pride in playing an integral part in the carrier’s next important journey.

    Mamashela joined the airline in 1994, was made a captain seven years later and is happy to say that SAA is a key component of his professional DNA. Ahead of the September 23 take-off, he along with the rest of the cockpit crew that he leads have spent many hours in the simulator.

    “The aviation industry is highly regulated the world over and one where there are no shortcuts. Proficiency and safety are the uncompromising principles guiding all flight crew and I’m supremely confident my entire team is primed and ready to fly.”

    Mamashela says, “His entire team of pilots have missed being in the air. All of us want to be upfront and in the cockpit. What is so gratifying as we’ve been preparing for September 23 has been the high level of professionalism among all of us, the deep sense of loyalty to our jobs, the brand and to aviation generally.”

    “All of us who are going to be at the front of the plane in coming weeks and months fully understand the new vision of SAA and we are proud to be part of this new era. We are determined to be absolutely perfect and to make South Africans proud.”

    Motivating his team ahead of relaunch day has not been difficult. “For all SAA pilots, being in the sky is simply an ingrained passion. You cannot ever take away the love of being a pilot. All I’ve had to do with my highly skilled team is to make sure we have found common ground which we have; and for us to take full ownership of the task we are given to do.”

    That first morning flight says Mamashela is going to bring out a raft of emotions. “I know all of us will be on top of the world and I use that pun deliberately. South Africans will feel the pride and I am sure be as excited as we are to see our aircraft in operation.”

    Mamashela believes the restart of SAA has wider social and economic implications. “In bringing passengers and cargo in and out of South Africa we contribute to many livelihoods. And flying to destinations beyond our borders means we are representing not only South Africa but the rest of the continent. That is something that we take very seriously.”

    SAA’s Interim CEO Thomas Kgokolo says, “Cockpit crew is vital to the success and sustainability of SAA and the hard work, passion and dedication that Mpho and his team have put into the relaunch is deeply appreciated by me, the Executive team and the Board. We all share their passion for flying and their excitement at taking to the skies.”

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • SAA’S NEW CUSTOMER-FIRST BUSINESS APPROACH

    Johannesburg (September 14, 2021) - Ahead of SAA’s return to the skies next week, hard and targeted internal work has gone into imbuing a new business and operating philosophy into every part of the airline. It’s a singular approach that puts customer service at the core of everything SAA does.

    This new ethos will be underpinned by the airline’s abiding and continued commitment to safety and being acknowledged as a responsible corporate citizen.

    Interim CEO Thomas Kgokolo says, “While it’s impossible to ignore the recent difficult history of SAA, this is also a proud brand that celebrates its eighty seventh anniversary this year and one that is respected the world over.

    Our jobs as custodians of this brand is to build on the goodwill gathered over so many years and to reshape and recast a business that all South Africans can be proud of. We know it’s going to take time. Trust and respect are not won overnight, but with the confidence and the enthusiasm our staff is showing ahead of our take off date on September the 23rd, I’m confident we will achieve those goals quickly.”

    Kgokolo says, since exiting business rescue, managers and staff are facet of the business and have been working collegially on a new philosophy of customer excellence. Some of the attributes that airline staff will be striving to build are, creating real connections with each other and customers; adopting an internal culture of collaboration; living by the principles of total accountability; being aspirational in terms of future growth and development; and containing costs.

    Kgokolo says, “We know these are lofty goals but it’s only through striving for them, that we are going to put SAA back in a place where it belongs. The process that, has already started and will manifest itself on the morning of September 23.

    Initially SAA will fly three times daily between Johannesburg and Cape Town, and from 27 September it will operate daily return flights to Harare, Lusaka, and Maputo and three times a week to Accra and Kinshasa. SAA is planning send-off and welcome functions in Johannesburg and Cape Town on the 23rd the aim of which is to mark the occasion and thank airport staff and passengers. Strict COVID-19 protocols will be in place.

    ENDS

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

    Office: +27 11 978 2303

    Web: www.flysaa.com

  • 240 Hours to Take-Off Day and We Can’t Wait!

    In just ten short days, SAA will resume service and all of us at the airline after months of hard work are looking forward to that day with pride, excitement and humility.

    We know well we have to once again earn the trust and confidence of South Africans. My commitment to you as our countdown begins today is a promise of unceasing work from all staff as we strive to once again attain our position as a safe, proud and successful airline.

    When citizens see the familiar tail colours, either in the air or on the runway we want once again for you to repsond with pride. We also know we re-enter South African and African skies in a vastly changed operating envionment. The airline industry has been knocked hard by the COVID-19 pandemic and consequently has become much more competitive.

    We understand passengers have a choice when it comes to flying. All we can say is come back, try us again and let us know what you think. Its only through listening and acting on  recommendations that we are going to improve and achieve the big goals we have set ourselves.

    We’re looking forward to welcoming you back, book your seat today!. Find out more about our plans on the following platforms:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

     

    We look forward to seeing you soon.

    Regards,

    Thomas Kgokolo CA (SA)

    Interim Chief Executive Officer

     

  • Johannesburg (August 25, 2021) - The wait is finally over. In just under a month, the striking and familiar livery of SAA will once again be visible in the skies as the airline resumes operations. The carrier has confirmed the first flights will commence on Thursday, 23 of September 2021. Tickets will go on sale on Thursday, 26 August 2021. Voyager bookings and Travel Credit Voucher redemption will be available from Monday, 6 September 2021.

    Interim CEO Thomas Kgokolo says, “After months of diligent work, we are delighted that SAA is resuming service and we look forward to welcoming on board our loyal passengers and flying the South African flag. We continue to be a safe carrier and adhering to COVID-19 protocols.”

    SAA will as an initial phase operate flights from Johannesburg to Cape Town, Accra, Kinshasa, Harare, Lusaka and Maputo. More destinations will be added to the route network as it ramps up operations in response to market conditions.

    Kgokolo added, “there is a profound feeling of enthusiasm within Team SAA as we prepare for takeoff, with one common purpose - to rebuild and sustain a profitable airline that once again takes a leadership role among local, continental, and international airlines.”

    Notes Kgokolo, “The aviation sector is currently going through a testing period, and we are aware of the tough challenges that lie ahead in the coming weeks. We thank South Africa for the support we have received in getting us to where we are today. As we are now poised for takeoff, we see this as a major milestone for SAA and the country.”

    According to the chairman of the SAA’s Board, John Lamola, since the national carrier came out of business rescue at the end of April 2021, the Department of Public Enterprises together with the Board and the Management team have been seized with planning for the relaunching of a restructured and fit for purpose airline that South Africans can again be proud of. “The airline is restarting with a formidable business case”, says Lamola.

    ENDS

  • JOHANNESBURG (August 4) - SAA has taken another significant step closer to resuming operations after being granted a renewed operating license by the regulator, the South African Civil Aviation Authority, under the stewardship of Captain Sakhile Reiling, SAA’s Interim Executive: Operations.

    SAA’s Interim CEO Thomas Kgokolo says, “This is an important development as SAA readies itself to take to the skies again in just a few weeks. At our Airways Park headquarters, in hangars and at terminals around the country our staff are hard at work in finishing the final preparatory phases before we make an official announcement about the exact take-off date.

    “While I acknowledge there is frustration over a delay in confirming this date, all of us at SAA need to make sure vital components in a very complicated and multi-faceted process are working seamlessly before we start. I’m confident that we will be able to make that announcement soon.”

    As SAA accelerates its readiness, Kgokolo has also confirmed that all management and specialist pilots have now been appointed and that the pilots who will form the nucleus of the fleet’s cockpit have been identified and the processes to bring them on board will conclude in the next two weeks.

    Notes Kgokolo, “I again want to thank all our pilots, those who will remain and those who are leaving, for the service they give and have given to SAA, always placing safety and professionalism first which has made SAA one of the most admired airlines in the world.” He says the cockpit crew will continue with flight training in anticipation of resuming operations.

    Issued by SAA’s Group Corporate Affairs

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

  • JOHANNESBURG (July 30)South African Airways (SAA) is pleased to announce the appointment of Mr Simon Newton-Smith, in the position of SAA Interim Executive: Commercial with effect from 1 August 2021.

    “I’m thrilled to be joining SAA as it begins a new chapter in South African aviation history. This is a carrier with a rich and envied pedigree the world over and I along with the executive team will work tirelessly in our efforts to welcome back passengers, grow revenue and deliver profits”, says Mr Newton-Smith.

    Interim CEO, Thomas Kgokolo, describes Newton-Smith as a seasoned aviation professional with a global track record of driving profitable revenue and adding customer value in a competitive, complex and rapidly evolving sector.

    He also adds significantly to the strength of our diverse and highly experienced executive team - all of whom are now primed and ready to take SAA forward.

    The Executive Team, includes: Mr Thomas Kgokolo (Interim Chief Executive Office), Captain, Ms Sakhile Reiling (Interim Executive: Operations), Mr Fikile Mhlontlo (Interim Chief Financial Officer) and Ms Mpho Letlape (Interim Executive Human Resources).

     

    Issued by SAA’s Group Corporate Affairs

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

  • JOHANNESBURG (July 26) - SAA remains on track to resume operations with an initial focus on cargo flights before introducing a full passenger service.

    Giving a comprehensive update on progress made since coming out of business rescue in April, Interim CEO Thomas Kgokolo has also confirmed that SAA subsidiary, Mango Airlines, will go into business rescue and is receiving top priority with intense consultations underway with all key stakeholders.

    Kgokolo said both SAA’s Board and Executives are aware that June and July salaries have not been paid to Mango staff and this is receiving urgent attention. The funds gazetted for SAA subsidiaries totaling R2.7bn is yet to be received by SAA to recapitalize the subsidiaries. We are in constant contact with our shareholder in this regard.

    On SAA resuming operations, Kgokolo says compliance documentation has been submitted to the Civil Aviation Authority and once evaluated and passed, SAA will be cleared to restart operating under a renewed license. He’s hoping this process will be completed in a week or two.

    Kgokolo says running parallel to this process has been a mandatory retraining program for pilots which has now been completed.  Kgokolo says government’s decision to revert to a Level 3 Covid-19 lockdown has made the process of flight resumption easier. “At this time, we are meeting with all our key role players, putting into place final touch-ups and I’m hoping we can make an announcement on the passenger front within the coming weeks.”

    Kgokolo says in terms of SAA Technical and Air Chefs, Section 189 consultation process has started.

    He has reassured SAA passengers that despite technical operations eventually being slimmed down, core skills and competencies will remain, and safety will not in any way be compromised.

    The due diligence process, for SAA’s SEP runs concurrently with SAA’s process of taking to the skies again, as we are working on a business model that seek to grow the airline and the economy.

    Issued by SAA’s Group Corporate Affairs              

  • JOHANNESBURG (JULY 16) – SAA has reached an agreement with the SAA Pilots Association (SAAPA), which marks another significant milestone towards resuming operations. This follows the in-principle

    agreement reached on 6 July 2021, with member pilots voting with a significant 94.9% majority, in favour of the agreement during a ballot process which closed on the 11th July.

    The airline’s interim CEO Thomas Kgokolo says, “This is a new and important chapter in SAA’s proud history. It has always been our fervent wish that all employees, including all our pilots, become part of the journey as we travel towards new horizons.”

    The negotiations have taken more than ten months, and the airline appreciates the spirit of commitment by all parties’ in finding a reasonable solution to the impasse. The agreement sees SAA retaining 88 pilots from the total of 268 remaining pilots.

    Kgokolo says, “It is common knowledge that this process has been a difficult one for all concerned especially as SAA is acknowledged by the aviation industry the world over for having outstanding Cockpit Crew. Together with the airline’s board of directors and executive committee, I thank those pilots who will be leaving the airline, for their dedicated service and wish them success in their future endeavours.”

    Mr Kgokolo added, “What is most important to me, is that, following a prolonged period of not earning a salary, our pilots will now receive all monies due to them.  We have already started the process to make payments that do not require tax directives.”

    SAA’s interim CEO says, “Much care, sensitivity and thought has gone into this process, and we have achieved an optimal balance between vital experience required in the cockpit as well as addressing the company’s transformation objectives. Our next step now is to accelerate the last stage of preparation for the airline to return to the skies.”

    Issued by SAA’s Group Corporate Affairs

  • Joint media statement by South African Airways and
    McKinsey & Company

    5 July 2021

    South African Airways (SAA) and McKinsey & Company are pleased to announce a full and final settlement of approximately R14.5 million in respect of McKinsey’s work with SAA.

    The settlement concludes the voluntary commitment McKinsey made at the Judicial Commission of Inquiry (the “Commission) in December 2020 to repay to SAA the fees for the one project it had undertaken with Regiments Capital as supplier development partner at the airway. This followed information presented by the Commission that cast doubt on Regiments Capital.

    The Commission was clear that its evidence did not implicate any McKinsey employees or partners in any corruption or impropriety in relation to this contract.

    The settlement demonstrates the efforts of both SAA and McKinsey to follow the Commission’s encouragement for good corporate citizens “doing business with the State (including SOEs) to make clear that they will not retain the proceeds of contracts that are tainted by corruption even if that corruption was the product of processes in which they were not involved.”

    -- ENDS --

  • JOHANNESBURG (JULY 2, 2021) – The Labour Court delivered its Judgment in the application for urgent relief launched by the SAA Pilots’ Association (SAAPA) on June 30 2021.

    SAAPA sought, yet again, to challenge the lawfulness and protected nature of SAA’s lockout and SAA’s use of replacement labour while SAAPA pilots are locked out. SAAPA also sought payment of remuneration for the period of 1 – 18 December 2020.

    The matter was first heard on April 15, 2021, but in light of the Labour Court not accepting the extreme urgency under which SAAPA launched the application, the matter was postponed to June 15 2021, when it was finally heard.

    The Labour Court, per Judge Prinsloo, struck the matter from the roll and awarded costs in SAA’s favour arising from a supplementary affidavit filed by SAAPA. Ultimately, it held once again that SAA’s lockout and its use of replacement labour was lawful and protected and that SAAPA was not entitled to the relief it sought, particularly on the urgent basis on which SAAPA launched the application.

    The Labour Court further provided that “The Applicant cannot be permitted to have a second bite at the cherry and approach the urgent Court on every occasion…to challenge the lawfulness of the lockout”. It also confirmed the binding nature of its Judgment on the lawfulness of SAA’s use of replacement labour. In addition, it criticised SAAPA for a “shocking attempt” to not disclose to the Court that it had sought the same relief relating to outstanding remuneration and payment of a 13th cheque in the High Court and for its “lame explanation”.

    Concerning the payment of SAA’s costs, the Labour Court stated, “Fairness dictates that the SAA and ultimately the taxpayers of this country cannot be expected to endure enormous costs defending litigation where more thought and consideration had to be put in before the supplementary affidavit was filed.”

    SAA’s interim CEO, Thomas Kgokolo, says, “While we are pleased by yet another success in the Labour Court, the solution to resolving the impasse between SAA and the pilots does not arise from success in litigation. We are hopeful that SAAPA will now be willing to return to the negotiating table, on a reasonable and pragmatic basis, to achieve a resolution that will ensure the sustainability of the airline.”

    ENDS

    Issued by SAA Group Corporate Affairs

    Media Enquiries may be directed to:

    Ms Vimla Maistry

    Email: vimlamaistry@flysaa.com

    Mobile: +27 83 324 3620

  • South African Airways (SAA) is aware of the ongoing and intensifying false and fraudulent advertising and recruitment scam for SAA Learnership programmes and Flight Attendants. It is public knowledge that SAA is reaching its final stages in its preparation for an operational restart.This information has resulted in attempts by criminals to target unsuspecting members of the public and offer recruitment at the national airline.

    Over the past few weeks, there has been a heightened publicity of various recruitment scam links and sites for Flight Attendants and SAA Learnership programmes.

    These false advertisements are requesting interested persons to apply and to even pay a recruitment fee to secure a placement. SAA confirms that there are no vacancies at present for Flight Attendants and no intake for SAA Learnerships.

    There is currently no advertising on any external sites or social media platforms.

    We urge all job seekers to exercise caution and take additional measures to satisfy themselves about the authenticity of vacancies before responding to invitations to submit applications for possible employment or make any payments.

    It is important to note that SAA will never insist that applications must be sent through to personal email addresses and the airline does not use the @mailbox.co.za domain for email communication purposes. In addition, the airline does not receive applications’ or CV’s by email.

    The airline uses an online recruitment system for internal applications which requires applicants to first register their interest.This process enables applicants to upload their CV’s and other supporting documents that might be required.

    Registration for external applicants is done through SAA’s website at www.flysaa.com/careers.

    No registration or application fee is applicable or requested when applying for any SAA vacancies.

    Issued by

    SAA Communications Office

  • Release from Joint SAA Business Rescue Practitioners (BRPs), Mr. Les Matuson and Mr. Siviwe Dongwana

    The South African Airways (SAA) Business Rescue Practitioners (BRPs), Siviwe Dongwana and Les Matuson, have issued a draft business rescue plan to affected persons for comment and consultation. They have also received an extension as requested, for its final publication to 8 June 2020.

    The BRPs noted, “The draft plan was sent to the creditors’ and employees’ committees as well as the DPE. The draft has however been leaked to the media. As was noted in the draft business rescue plan, ‘It is for discussion purposes and may not be circulated to any other party’. Given that it is a draft and has not received agreement or comment from any of the relevant affected persons we will not comment on the leaked draft to the media and will await input from the affected parties as is prescribed by the Companies Act.

    To assume and comment on this draft as if it is the final version would be very irresponsible.”

    The practitioners will endeavour to publish the final business rescue plan as soon as they are in the position to do so and will update creditors on the process of the development of the plan.

    The extension will not stop the practitioners from continuing to take the necessary steps to progress SAA’s business rescue and will continue to take proactive steps to conserve cash and protect the interests of SAA,” concluded the BRPs.

    ENDS

  • Johannesburg – 30 May 2020: South African Airways (SAA) has secured approvals during the South African national lockdown, which saw the closure of borders, to operate repatriation flights to and from several international destinations. The airline further encourages the use of its portal for those interested in the repatriation flights. This is after SAA approached government to grant a special dispensation to continue to operate international repatriation flights due to continued demand. 

    “We require an expression of interest by passengers to determine the commercial and logistical viability of operating these flights. Due to numerous enquiries that we have received through various channels, including our social media platforms and our foreign missions, we decided to open a portal to gauge the real traveller interest,” said Tebogo Tsimane, acting General Manager for Operations.

    This initiative has been approved by the government.

    At this stage, SAA has received approvals to operate the following flights:

    SAA REPATRIATION FLIGHTS

    APPROVED DESTINATIONS

    NO.

    DATE

    ORIGIN

    DESTINATION

    1.

    01 June

    Washington D.C

    Johannesburg

    2.

    06 June

    Johannesburg

    Dubai

    3.

    06 June

    Johannesburg

    Brisbane

    4.

    08 June

    Bahrain

    Johannesburg

    5.

    08 June

    Dubai

    Johannesburg

    6.

    09 June

    Brisbane

    Johannesburg

    7.

    09 June

    Johannesburg

    Moscow

    8.

    09 June

    Johannesburg

    Frankfurt

    9.

    11 June

    Frankfurt

    Johannesburg

    10.

    11 June

    Moscow

    Johannesburg

    11.

    12 June

    Johannesburg

    Bangkok

    12.

    12 June

    Johannesburg

    Hanoi

    13.

    13 June

    Johannesburg

    Sao Paolo

    14.

    14 June

    Hanoi

    Johannesburg

    15.

    14 June

    Bangkok

    Johannesburg

    16.

    15 June

    Sao Paolo

    Johannesburg

    17.

    15 June

    Johannesburg

    Beijing

    18.

    17 June

    Beijing

    Johannesburg

    19.

    17 June

    Johannesburg

    Washington D.C

    20.

    20 June

    Washington D.C

    Johannesburg

     

    A registration portal has been created and is available on the airline’s website, www.flysaa.com or by clicking on the following direct hyperlink: https://www.flysaa.com/za/en/repatriation.action

    “Registration on the portal determines the viability of the flight and once the demand supports the operational viability of the flight, an SAA staff member will contact interested customers to book their flight and issue the tickets,” Tsimane explained.

    There are specific requirements per destination and customers are encouraged to familiarise themselves with those requirements for compliance with the regulations and to stand a chance to be able to travel.

    Some of the requirements and conditions include the following:

    • Payment of ticket via prescribed method of payment (electronic bank transfers).
    • Baggage allowance for a charter flight is standard two (2) pieces at 23kg per piece and one (1) x 7kg for hand luggage per passenger.
    • All passengers MUST carry their own PPE/Masks for the flight.
    • No one who has tested positive for COVID 19 will be allowed to board the flight.
    • A refund will be provided if passengers are not approved to travel or you show symptoms of COVID-19 on the day of departure.
    • Passengers are responsible for their own onward connections if applicable.
    • No pets and live animals will be allowed. However, guide dogs will be allowed.

    “Registration on the portal does not constitute a reservation for the flight, it is only a record of customers’ interest. We urge customers not to make any payments into the SAA bank account until they have been confirmed by SAA and received a booking reference which they will use to make payment,” concluded Tsimane.

    The airline will update its registration portal on a regular basis to include new destinations once approvals have been secured.

    SAA has operated 56 repatriation flights to six continents since 3 April to date and safely reunited 11, 367 passengers with their families and loved ones during the lockdown. In addition, the airline transferred 1000024 kilograms of combined import and export cargo during the same period.

    Ends.

    For Media Enquiries, please contact:

    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG. 26 May 2020. South African Airways (SAA) is currently retaining its domestic schedule, as published between Johannesburg and Cape Town, with effect from mid-June 2020. Accordingly, SAA is focusing on ensuring operational readiness to resume flights once permissible.

    This position will be reviewed on an ongoing basis.

    At the same time, SAA is cancelling all planned scheduled flights on regional and international services until the end of June 2020 with immediate effect. This decision has been taken as a result of the continuing global impact of the Coronavirus pandemic. Many restrictive rules and regulations still apply to civil aviation across the world. On this basis, it is not yet possible to resume operations beyond South Africa’s borders in a sustainable manner.

    “Everyone at SAA is looking forward to welcoming and serving our customers once again. Our operational preparedness is underlined by the significant role the airline has played in global repatriations to and from South Africa and by our desire to serve the domestic market,” stated Philip Saunders, SAA’s Chief Commercial Officer.

    For those customers holding unused SAA tickets for these flights, there is no need to contact the airline at this time. All customers will be able to use their ticket’s full value as a credit for travel on any SAA service up to an including 24th March 2022. SAA will also permit a free name change if any individual customer no longer wishes to travel. This represents an important part of SAA’s continued commitment to support our customers in these unprecedented times.

    SAA is committed to restart further operations on an incremental basis, and will regularly provide updates on progress.

    END

    For Media Enquiries, please contact:

    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • Johannesburg, 8 May 2020 - South African Airways (SAA) would like to reassure its customers and stakeholders that it will continue to operate repatriation and cargo flights during the month of May and beyond.

    SAA has no plans to cease its operations on the 8th of May. The airline will honour all existing commitments to provide air transportation services to its customers and any other requests that it receives.

    There are several requests for repatriation flights to operate to North, West and East Africa, the UK, the Middle East, South and North America, and the Far East during the course of this month that are being considered by the airline.

    “We are in ongoing discussions with the Departments of Public Enterprises (DPE) and that of International Relations and Cooperation (DIRCO), regarding other destinations where South African citizens may be stranded. Further, we are responding proactively in those instances where there is a need for essential humanitarian cargo for our country and for the neighbouring states to be uplifted,” says Thandeka Mgoduso, Interim SAA Executive Chairperson.

    The airline continues to receive and operationalise requests from various foreign governments, who still have their citizens stranded in South Africa.

    Since the 3rd of April, SAA has transported more than 9 100 passengers to six continents and more than 870 tons of freight, both export and import consignments, which included essential humanitarian cargo. As long as such requests are received, SAA will endeavour to fulfill them.  

    Ends

    For Media Enquiries, please contact:

    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

     

    Customer Enquiries

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG. 10 April 2020. South African Airways (SAA), is collaborating with the Government of Canada through the High Commission of Canada in South Africa, to assist Canadians who are stranded in South Africa to return home, after the lockdown was implemented in response to the outbreak of the coronavirus, which resulted in travel restrictions. 

    Canadian citizens and permanent residents will return home from South Africa on a repatriation flight scheduled to depart on Friday 10 April 2020 at 16h00 (SA time). The flight will transport 313 Canadians from Johannesburg and Cape Town to London for onward connections to Canada.  

    SAA has already repatriated thousands of German citizens, Brazilians citizens and Belgian nationals to their respective home countries over the past two weeks. 
    These repatriation flights require among other things, the consideration, approval and support of the South African government to implement. 

    “We are pleased to assist and will continue to work with foreign governments through their respective embassies and high commissions in the repatriation of their nationals to re-join their families to share comfort, support and strength during these trying times,” said SAA acting General Manager for Operations, Tebogo Tsimane.

    Acting High Commissioner of Canada to South Africa, Mr. Kim Butler, noted, “We know how important it is to be home in these challenging times. We are very happy to be working with SAA and the Government of South Africa to organise this special flight that will allow many Canadians to make their way home”. 
    SAA will operate this special flight in collaboration with the Government of Canada, in line with the health and safety provisions contained in the South African travel regulations and other relevant provisions undertaken during the lockdown, as well as Transport Canada regulations. 

    “SAA has taken all measures to ensure that the airport staff, cabin crew and flight deck crew are safe and protected by providing the appropriate training and protective clothing as approved by the Communicable Disease plan,” commented Tsimane.

    Only Canadian nationals not showing symptoms of the coronavirus will be allowed to travel on this flight. Screening protocols will be conducted before the flight’s departure at the airport. Individuals who have tested positive for COVID 19 or who are showing symptoms of the virus will be required to remain in South Africa and seek medical advice and treatment locally. Passengers with flu-like symptoms will also not be allowed on these flights.

    We wish to thank all SAA employees who have been requested and undertaken the task to prepare and serve on this flight.

    -Ends-

    For Media Enquiries, please contact:

    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

     

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • Johannesburg, 8 April 2020. For the first time in its history, the Cargo division of South African Airways, SAA Cargo, operated a passenger aircraft for a pure cargo uplift. 

    On 06 April 2020 and in response to the increased demand for cargo flights to distribute critical and essential goods during the lockdown, SAA Cargo operated an Airbus A340-600 as a cargo only flight, transporting essential goods between Johannesburg and Frankfurt.

    The outbound cargo included perishables such as fish, fresh fruits and vegetables, laboratory supplies as well as automotive and aircraft parts for repairs. On the inbound leg from Europe the aircraft landed last night in Johannesburg and the cargo included testing kits for COVID-19, immunological pharmaceuticals, insulin, surgical personal protective equipment (PPE), and processing equipment for food such as baby milk powder.

    “SAA has demonstrated agility and we are working with our partners to provide them and our country with solutions that are relevant in these difficult times. The decision to deploy an A346, is based on both its capacity and range and so bolsters our freighter services during this time when there is high demand for cargo shipments,” said SAA Cargo’s acting General Manager, Justice Luthuli.

    The next pure cargo flight is scheduled to depart from Johannesburg to Guangzhou on Friday, 10 April 2020. It will operate on the same aircraft type for collection and delivery of medical supplies.

    SAA Cargo has stepped up as a trade facilitator and a solution provider to sustain supply chains to and from various countries. The solution is provided on a charter basis at the request of our customers, who are producers and suppliers of essential cargo. All flights are operated under strict operating procedures and in full compliance to COVID-19 civil aviation and health regulatory measures by both our staff and our customers. 

    “As a national carrier, we are pleased that we can contribute in response to our country’s needs to bring in much needed medical supplies and other essential goods to assist in the fight against COVID-19. We extend our gratitude to all our employees for their commitment and service during this time,” Luthuli concluded.

    ENDS

    About SAA Cargo

    SAA Cargo, the airfreight division of SAA provides terminal services and a global distribution network for purposes of cargo air transportation logistics.  The division is integral in providing various solutions for global rapid movement of essential goods such as agri-products, pharmaceuticals, valuable and vulnerable cargo, human remains, spare parts, pets, courier, diplomatic mail, dangerous goods and other related service.  The operating model for SAA Cargo division is based on a combination of the line flights, purchase of capacity from strategic partner airlines and freighter service for regional transhipment. This is supplemented by an extensive global interline and road feeder service.

    -Ends-

    For Media Enquiries, please contact:

    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

    Customer Enquiries

    South African Airways Call Centre on +27 (0)11 978-1111 or 0861 606 606 or 0800 214 774 (South Africa only) or +27 (0)11 978-2888.

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • Johannesburg – 2 April 2020

    On Monday, 22 March 2020, the South African government took the decision to declare a national lockdown starting at midnight on 26 March 2020, to curb the spread of the Covid-19. The South African borders were consequently closed and all passenger air travel, with the exception of cargo flights delivering essential supplies, was shut down. 

    The national lockdown happened with short notice and consequently many foreign passengers, including tourists, workers and students were unable to amend their travel plans to return to their homes, before the effective date of 26 March 2020. 

    Subsequent to the announcement and the start of the lockdown, representatives of several governments have engaged with the joint BRPs of SAA to consider having SAA provide the safe passage of their citizens to their respective home countries.  These engagements have required the consideration, approval and support of the South African government to implement and taking into account the amended regulations issued by the Department of Transport yesterday.

    Following the engagements with various embassies and in consultation with the relevant government departments, SAA has agreed to provide repatriation charter flights to various international destinations. 

    The first of these chartered flights will be for the repatriation of German citizens to their home country.  They are expected operate from Friday, 3 April 2020 from Johannesburg to Munich and Cape Town to Frankfurt.  The BRPs have confirmed that negotiations are ongoing with other governments for the repatriation of their citizens.

    SAA will operate the charter services subject to the health and safety provisions contained in the regulations and other relevant provisions during the lockdown. To address the health and safety concerns of both passengers and crew and in compliance with the lockdown regulations, we wish to point out the following:

    • These flights are commercial in nature to deal with the thousands of passengers who could not be accommodated as a consequence of the immediate lockdown.
    • These flights are not for the transportation of individuals who have tested positive for Covid-19 and are not medical evacuation flights.  
    • Individuals who have tested positive for Covid-19 will not be allowed on any of these flights.
    • All passengers would be subject to the screening protocols prior to departure as required by the South African authorities and SAA’s policies.
    • Any passengers that presents flu-like symptoms will not be allowed on any of these flights.

    “In these difficult times, SAA is committed to collaborating with all its partners and stakeholders in the fight against Covid-19. The airline will ensure the necessary transfer of passengers and essential cargo takes place in a safe and compliant manner for all during these flights”, noted the BRPs.

    We wish to thank all SAA employees who have been requested and undertaken the task to prepare and serve on these flights.

    ENDS

    Contact Louise Brugman on 083 5041186 for and on behalf of the Business Rescue Practitioners.

  • JOHANNESBURG, 30 March 2020 - The board and management of South African Airways (SAA) wishes to thank and congratulate the SAA crew who flew the chartered aircraft which repatriated citizens from Wuhan, where the coronavirus originated.

    The crew and 112 South Africans were cleared to return to their families on Sunday after testing negative for the coronavirus in a second round of tests since their arrival from Wuhan, China.

    Acting chairperson of the SAA board, Thandeka Mgoduso said that by agreeing to be in an SAA charter flight evacuating the nationals from Wuhan, the crew exemplified the spirit of Ubuntu and Thuma Mina, whose ethos is that the greatest responsibility for us all is humility, discipline, empathy, generosity and volunteerism.

    “We thank The Almighty, the SAA crew, members of the South African National Defence Force and the medical team from the Department of Health, that none of the repatriated South Africans have tested positive for COVID-19 after they were quarantined for 14 days. We further thank the staff at The Ranch for courageously and caringly looking after the whole group that returned from Wuhan.

    “Even though they may have had concerns and anxieties about the possibility of contracting the virus, it is clear that the call to national duty superseded all these anxieties. They adhered to the strict medical advice and protocols and took all the precautionary measures before, during and after the repatriation.

    “Emerging from the quarantine period with no COVID 19 infection, our crew can now play a vital role in conscientizing and advising their communities in South Africa, about the importance of observing the strict medical advice and the wisdom of adhering to the publicised protocols. They are now not only SAA ambassadors but also change agents for curbing the spread of the coronavirus.

    “At SAA, we are grateful for and proud of their kindness, empathy and spirit of volunteerism and a strong sense of national responsibility. Their resilience and ability to rise to the challenge and withstand the rigours of the mission and the further quarantining after arriving in the country; are highly commendable. 

    “Their willingness to give their time and talent is greatly appreciated. This behaviour and commitment to doing what is right, has set a good example for everyone in the country, as we all struggle with the early stages of the pandemic.

    “Their compassion and willingness to heed the call for national duty must be an inspiration for us all. It must encourage all of us to want to be part of the solution in combating the scourge of the coronavirus. We congratulate and applaud them,” said Mgoduso.

    -Ends-

    For Media Enquiries, please contact:

    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

     

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG - 26 March 2020. The Board of Directors at South African Airways (SAA) announced today that it has accepted the request from Ms Zuks Ramasia, SAA Acting CEO, for early retirement. Her last date of employ will be 14 April 2020.

    “On behalf of the Board, I would like to thank Zuks for her leadership, passionate commitment and selfless contribution during her illustrious 27 years at SAA. Her journey was truly an example of how a number of women are progressively moving up the ranks in previously male-dominated industries.

    “We extend our sincerest gratitude to Zuks for her contribution at SAA and wish her success in her future endeavours,” said Thandeka Mgoduso, Acting Chairperson of the SAA Board.

    Ms Ramasia started as a cabin crew member in 1992, rose to the ranks of Senior Cabin Crew Member, then Safety and Emergency Procedures trainer, before taking up her first management position at Crew Movement in 2000.

    In December 2005, she was appointed as Head of SAA’s Global Operations Control Centre (GOCC), a position she held for seven years before she was appointed as General Manager for Operations in 2012. In June 2019, she was appointed Acting CEO and was also appointed as Chairperson of the Airlines Association of Southern Africa in October 2019. 

    She advocated for the aviation industry through her various international directorial roles at the Coordination Services Limited and International Air Transport Association Operations Committee.  She actively participated as aviation panellist speaker, owing to her vast proficiency and contributed in the fight against women discrimination and gender inequality in aviation.

    Ms Ramasia made an indelible mark on those she worked with at SAA, inspiring and mentoring several employees in their quest for aviation career advancement. She especially motivated women in their aviation careers and was unflinching in her commitment towards transformation of the industry. She amongst others, appointed Daicy Demas, as the first woman airport manager at SAA’s hub, OR Tambo International Airport, and Siyabonga Sithole as the first woman in the same role at King Shaka International Airport, in Durban.  She also appointed two other women as first women in managerial positions at GOCC. 

    In recognition of her contribution and influence as a leader, Ramasia was a finalist in the 2019 Standard Bank Top Women Awards.

    The Board will make an announcement in due course on an interim successor during the Business Rescue process.  

    -ends-

    For Media Enquiries, please contact:

    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

  • Johannesburg – 24 March 2020. South African Airways (SAA) announced its decision to suspend all its domestic flights with effect from Friday, 27 March until 16 April 2020 (inclusive). The decision came after government announced a nation-wide lockdown for 21 days aimed at combatting the spread of the Coronavirus (COVID-19).

    SAA supports this national effort as announced by the government, to retard, contain, manage and disrupt the rate of transmission of the COVID-19.

    Last Friday, SAA announced the suspension of all intercontinental and Africa regional flights. All these flights remain suspended until 31 May 2020.

    Period Before National Lockdown (24 March – 26 March 2020)

    The airline will provide support to passengers who intend to change their travel plans and commence their journeys before the implementation of the national lockdown. SAA is committed to looking after the interests of its customers and will assist customers whose itinerary must change as a result of the lockdown. There will be one free travel change for travel between Tuesday, 24 March and Thursday, 26 March 2020. Re-accommodation of the customers for this purpose will happen on a first-come-first-served basis.

    Period During National Lockdown (27 March – 16 April 2020)

    SAA regrets that its call centres will not operate for the duration of the lockdown. Customers may direct their enquiries through any of the following channels:

    • Customer Solutions: customersolutions@flysaa.com
      • COVID-19 enquiries on SAA policy
      • COVID-19 enquiries on Travel Bans
      • General enquiries relating to SAA business continuity
    • Reservations JNB: ReservationsJNB@flysaa.com
      • Revenue Tickets
        • Changes to existing bookings, for future travel
        • New bookings
    • Voyager Service Recovery: VoyagerServiceRecovery@flysaa.com
      • Voyager Blue, Silver and Gold members
        • Changes to existing bookings, for future travel
        • New bookings
        • PIN Reset
    • Voyager Platinum members would continue to be supported via the dedicated email channel

    Period After National Lockdown (17 April and onwards)

    In recognition of the travel disruptions and restrictions that flow from the national lockdown and as part of looking after our customers, SAA has put measures in place to give passengers the flexibility to defer their travel to a period beyond the lockdown.

    SAA will resume its domestic flights on 17 April 2020.

    All passengers who are willing to defer their travel will be expected to comply with conditions set out in the updated customer reservation policy.

    Customers are advised that the updated policy applies across SAA’s route network, including domestic, regional and international flights.

    To demonstrate our care and commitment to our passengers, the policy provides for changes for a period that extends beyond the industry norm (where ordinarily tickets are valid for 6 months only for domestic travel and 12 months for international travel) which is up until 2022. Below is a summary of the policy:

    • The policy applies to tickets issued on/before 24 March 2020 and new tickets issued up to 31 Aug 2020.
    • Customers holding an 083 ticket for flights operated by SAA will be offered a refund in the form of a credit that can be used for future travel.
    • Customers holding an 083 ticket for flights marketed by South African Airways in the flight range 7000-7999 and Mango codeshare flights will also qualify for the credit.
    • The value of the credit will equal the value of the unused sectors (coupons).
    • The original ticket rules will be waived.
    • The credit must be used between the period 24 March 2020 to 24 March 2022.
    • The credit can be used to purchase another ticket of the same/lower value or used as part payment for a ticket with a higher value.
    • Any additional amount to be collected (i.e. fares, taxes and surcharges) will be for the passenger’s account.
    • Change of routing will be permitted.
    • This travel advisory waives the 72-hour rule

    The full policy is available at www.flysaa.com  

    SAA apologizes for the inconvenience caused as a result of the suspension of its flights. We trust that our customers and stakeholders will appreciate that these decisions are meant for the national benefit.

     

    -Ends-

     

    Customer Enquiries:

    South African Airways Call Centre on +27 (0)11 978-1111 or 0861 606 606 or 0800 214 774 (South Africa only) or +27 (0)11 978-2888.

     

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

     

    For Media Enquiries, please contact:

    SAA Spokesperson
    Mr Tlali Tlali 
    Email:     TlaliTlali@flysaa.com
    Office:    +27 (0)11 978-2298

  • Johannesburg, 20 March 2020. Earlier today, South African Airways (SAA) announced that it is suspending all international flights with immediate effect until 31 May 2020, to support the government travel ban aimed at stopping the transmission of the Coronavirus (Covid-19).
     
    As a direct consequence of this suspension, there was an immediate drastic reduction of demand for the African regional flights. SAA is a network carrier, which means that a significant part of the regional bookings demand is fed by the passengers that travel to or from the international destinations.

    Therefore, the suspension of the international flights has resulted in the airline not being able to operate its normal network. This resulted in operation of regional flights not being commercially viable anymore.  

    Flights to the following destinations have been suspended as of 20 March 2020 until 31 May 2020: Accra (Ghana), Lusaka (Zambia), Harare (Zimbabwe), Victoria Falls (Zimbabwe), Windhoek (Namibia), Lagos (Nigeria), Entebbe (Uganda), Livingstone (Zambia), Blantyre & Lilongwe (Malawi), Nairobi (Kenya), Kinshasa (DRC), Dar es Salaam (Tanzania) and Maputo (Mozambique).

    Mauritius will operate until Saturday, 21 March 2020.  

    This decision means that SAA will only continue to render services on its domestic route between Johannesburg and Cape Town.

    Customers can also visit our website, www.flysaa.com, for further updates. 

    For media enquiries,  please contact:

     
    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298
     
    Customers to contact:
     
    Reservations Contact Centre (Make changes to a reservation to travel at a later date)
    +27 11 978 1111 or 0861 606 606
     
    COVID-19 Information Contact Centre (Enquire about available options, travel restrictions, and reservations change policies)
    +27 11 978 6699 or 0800 214 774
     
    Customer Services (Escalations, Complaints and Compliments)
    +27 11 978 2888
     
    General Enquiries:
    Websitewww.flysaa.com 
    Twitter (Primary): @flysaa - https://twitter.com/flysaa
  • JOHANNESBURG, 20 March 2020 –South African Airways (SAA) has announced that it will immediately suspend all international operations until 31 May 2020 in response to a government travel ban aimed at stopping the transmission of the Coronavirus (Covid-19).

    The COVID-19 pandemic and attendant travel restrictions, resulted in substantial decline in demand for air travel. The situation caused many airlines across the world to ground aircraft, release their employees, and to cancel flights. In the case of SAA, this decision means that SAA will only render services on its regional and domestic routes.

    Following the declaration of the State of Disaster after the outbreak of COVID-19 in South Africa, the government announced a travel ban and issued regulations, which introduced certain measures aimed at combatting the spread or transmission of the virus.

    Amongst other things, the regulations, issued on Thursday state that: “Disembarkation of foreign nationals from the high-risk countries is suspended on airports upon arrival. Embarkation and disembarkation is permissible under the following circumstances: Disembarkation of returning South African citizens and permanent residents; embarkation of departing foreign nationals, disembarkation of a declared medical emergency; foreign nationals must be approved by port health services; upon landing, crew from high risk countries shall be subject to medical screening and quarantined for 21 days”.

    SAA operates in three markets that form part of countries listed in the travel ban as high-risk areas. These are the United States (Washington DC and New York, JFK), the United Kingdom (London, Heathrow) and Germany (Frankfurt and Munich). In addition, SAA operates flights to Australia (Perth) and Brazil (São Paulo) which have not been declared high-risk. All of which are now cancelled.

    “In support of efforts by government to deal with this pandemic, and in the best interests of our crew, passengers and the public, we have decided to suspend all international flights until 31 May 2020. It is all our responsibility, not just government, to curb further transmission of the virus. In addition, the increasing risks to our crew of contracting the virus including the possibility of being trapped in foreign destinations as a consequence of increasing travel bans cannot be ignored,” said SAA Acting CEO, Zuks Ramasia.

    “We also recognise the fluidity in the conditions we operate in and the need to respond to these changes with speed, to this end we commit to keep all our stakeholders abreast of any changes on an ongoing basis,” said Ramasia.

    SAA regrets any inconvenience to our customers as a result of the COVID-19 pandemic and we encourage all customers to visit our website, www.flysaa.com, for further updates.

    Customers are advised to either contact their travel agents, or for direct bookings, South African Airways Call Centres on +27 (0)11 978-1111 or 0861 606-606 or 0800 214-774 (South Africa only) or +27 (0)11 978-2888.

    “We thank customers for their support by continuing to place their trust in South African Airways with their travel plans,” concluded Ramasia.

    SAA will provide regular and timely updates through media statements, its official channels and through its travel trade partners.

    For media enquiries,  please contact:
     
    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298
     
    Customers to contact:
     
    Reservations Contact Centre (Make changes to a reservation to travel at a later date)
    +27 11 978 1111 or 0861 606 606
     
    COVID-19 Information Contact Centre (Enquire about available options, travel restrictions, and reservations change policies)
    +27 11 978 6699 or 0800 214 774
     
    Customer Services (Escalations, Complaints and Compliments)
    +27 11 978 2888
     
    General Enquiries:
    Websitewww.flysaa.com 
    Twitter (Primary): @flysaa - https://twitter.com/flysaa
  • JOHANNESBURG. 18 March 2020. South African Airways (SAA) has scaled down capacity in response to the low demand for air travel. The effects of the outbreak of the Coronavirus (Covid-19) have led to travel disruptions and restrictions across the world, leading to the grounding of aircraft, releasing employees, and cancelling flights for many airlines. SAA is not immune to these realities. 
     
    In the light of the substantial fall in demand for air travel, SAA has reviewed its flight schedule and has decided to operate flights only under circumstances where its load factors and other business considerations weigh in favour of scheduling flights. However, certain flights that have been negatively impacted more than others, are consequently cancelled.

    “Notwithstanding the decline in demand, SAA continues to aggressively review its schedule to match capacity with demand to the extent possible. Where feasible, we will consider options that include cancelling and merging flights,” said SAA Chief Commercial Officer, Philip Saunders. 

    For the period 17 until 31 March 2020, SAA has cancelled a total of 162 flights. Of these, 38 are international and 124 are regional (destinations on the African continent) flights. 
     
    For specific details or information on cancelled flights, click here.
     
    At the same time, the airline is continuing to provide a service on the domestic, regional and international networks for those passengers whose travel is essential and cannot be avoided. For the time being, the airline will continue to operate to and from destinations unaffected by travel restrictions aimed at combatting the spread of the Coronavirus. 

    “Our priority is to assist those travellers wishing to repatriate to their home countries to do so as quickly and efficiently as possible. Naturally, this includes South African citizens abroad wishing to return home,” Saunders explained.  

    Subject to the conditions set out in the travel ban announced by government in South Africa, SAA will also facilitate the transfer of qualifying passengers to or from the destinations it flies to, which have been classified as high-risk areas. 

    Appreciating the impact of travel restrictions emanating from the outbreak of the Coronavirus, SAA has demonstrated its commitment towards looking after its customers by providing flexible rebooking options. 

    “We have updated our Customer Reservation Policy to help our passengers defer their travel plans where possible. To this end, we have offered our customers one free ticket change, in acknowledgement of travel restrictions that are not of our customers’ own making,” Saunders elaborated. 

    The Updated Reservation Policy now extends to the entire SAA route network.
     
    Below is a summary of the amended travel policy, which is available on www.flysaa.com.
     
    • Must rebook / reissue ticket/s by 30 April 2020. 
    • Complete travel by 28 February 2021
    • Rebook same booking class with no additional collection and change fees waived.
    • Additional fare collection and taxes will apply to cases of seasonality change, but change fees will be waived.
    • If same booking class is not available, upgrade to lowest applicable booking class.  Additional fare collection and taxes will apply but change fees will be waived.
    • One (1) free change and ticket reissue permitted only.
    • Tickets to be endorsed “COVID-19 SA FLT/DATE”.
    • Applicable to all fare types. 
    • Change of cabin will not be permitted.
    • Change of routing will not be permitted.
    • This travel advisory waives the 72-hour rule.
    • This policyis applicable to South African Airways flights only and does not apply to Mango, SA Express and Airlink, issued on SA (083) ticket stock and not on separate tickets of other airlines. This policywill apply when Mango, SA Express and Airlink forms part of the itinerary issued on SA (083) ticket stock. 
    • No refunds are permitted as part of this advisory. 
    • Other refunds are permitted according to the applicable fare rules. 
    • Previous No-show passengers are not eligible for this waiver.
    • SAA reserves the right to withdraw or revise the terms and conditions without prior notice.
    SAA regrets any inconvenience to our customers as a result of the Covid-19 pandemic and we encourage all customers to visit our website www.flysaa.com for further updates. 

    Customers are advised to contact either their travel agents, or for direct bookings, the  South African Airways Call Centre on +27 (0)11 978-1111 or 0861 606 606 or 0800 214 774 (South Africa only) or +27 (0)11 978-2888.

    “We thank customers for their continued support and placing their trust in South African Airways with their travel plans,” concluded Saunders.

    SAA will provide regular and timely updates through media statements and through our travel trade partners. 
     
    For media enquiries,  please contact:
     
    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298
     
    Customers to contact:
     
    South African Airways Call Centre on +27 (0)11 978-1111 or 0861 606 606 or 0800 214 774 (South Africa only) or +27 (0)11 978-2888.
     
    General Enquiries:
    Website: www.flysaa.com 
    Twitter (Primary): @flysaa - https://twitter.com/flysaa
  • JOHANNESBURG, 13 March 2020 - Given the uncertainty surrounding the coronavirus pandemic, South African Airways (SAA) is offering customers one free change in reservations on selected international routes to be used for travel on or before the 30 September 2020.

    SAA will allow one free change of booking for tickets issued between 13 March to 30 April 2020 for travel on these selected routes and without penalty or change fees.

    The routes applicable include those between Johannesburg and New York, Washington DC, Frankfurt, Munich and London.  Itineraries must be rebooked by 30 April and travel completed by 30 September 2020.

    “Our first commitment at SAA during the coronavirus pandemic is to look after our customers and staff alike. That is why we are assisting customers with this special rebooking policy. We will be regularly reviewing our policies during this challenging time to ensure that our customers can continue to travel with confidence and added reassurance,” said Philip Saunders, SAA Chief Commercial Officer.

    Below is a summary of terms and conditions related to SAA’s rebooking policy on selected international routes:

    • The travel itinerary must include travel between the following: Johannesburg-New York JFK, Johannesburg-Washington IAD, Johannesburg-Frankfurt, Johannesburg-Munich and Johannesburg-London LHR
    • Must rebook & reissue ticket by 30 April 2020.
    • Complete travel by 30 September 2020.
    • Rebook with the same booking class with no additional collection and change fees will be waived.
    • If same booking class is unavailable, upgrade to lowest applicable booking class.  Additional fare collection and taxes will apply, but change fees will be waived.
    • One free change and ticket reissue only permitted
    • Applicable to all fare types.
    • Change of cabin is not permitted.
    • Change of routing will not be permitted.
    • No refunds are permitted as part of this offer
    • Previous ‘no-show’ passengers are not eligible for this waiver.
    • Change of classes and routes are not permitted, without the normal penalties and associated change fees.
    • The changes are applicable to South African Airways flights only issued on SA (083) ticket stock only.
    • This offer is applicable to South African Airways flights only issued on SA (083) ticket stock. The offer does not apply to Mango, SA Express and Airlink.
    • SAA reserves the right to withdraw or revise the conditions without prior notice.

    Customers are advised to contact either their travel agents or for direct bookings, South African Airways Call Centre on 27 (0) 11 978 1111 or 086 606 606.

    SAA regrets any inconvenience to our customers as a result of the coronavirus and encourages customers to visit the website www.flysaa.com for further updates and information.

    We thank customers for the support by continuing to place their trust in South African Airways with their travel plans.

    For further information, please contact:
    SAA Spokesperson

    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

  • JOHANNESBURG, 12 March 2020 – South African Airways (SAA) assures customers that its operational health and safety procedures adhere to the World Health Organisation’s protocols to protect its customers and crew from contracting the COVID-19 (coronavirus) while flying with SAA.
    SAA follows procedures, advice and guidelines from the Centre for Disease Control and Prevention, World Health Organisation, International Air Transport Association (IATA), Civil Aviation Authorities as well as the airports and customs authorities’ directives to ensure the safety of its customers.
     
    “The safety, health and wellbeing of our customers and crew is a number one priority.  To ensure their wellbeing, we adhere to the following procedures: 
     
    To clean the aircraft, SAA uses the disinfectants, which have been approved by the Environmental Protection Agency (EPA) and are effective against the COVID-19 (coronavirus).
     
    The cleaning protocols our teams use to clean our aircraft have been intensified and focus among other things,  on high frequent touch points such as handles, seatbelt buckles, tray tables and armrests. 
     
    Hard surfaces such as lavatories, galley units and window shades are also thoroughly cleaned with multi-purpose cleaners.
     
    The Airbus fleet is equipped with state-of-the-art, High-Efficiency Particulate Air (HEPA) filters that sift out and remove dust, bacteria, allergens and other unhygienic particles.
     
    SAA crew have been trained to handle situations involving communicable diseases or any other medical emergencies on board and they work closely with ground and inflight expert medical assistance. 
     
    All our aircraft are loaded with bio-hazardous spill kits in case of a contamination event (or to handle a contamination event) and cleaning materials.
     
    “We assess all our passengers and advise that if they are feeling ill, they need to follow recommendations offered by medical professionals,” SAA said in a statement.
     
    SAA said that although it is following customs limits and guidelines, passengers are welcome to travel with antibacterial wipes and hand sanitisers.
     
    SAA crew use officially approved and industry recognised disinfectants on all flights. Cabin crew (Flight attendants) use gloves sanctioned by the food industry.  The airline uses sanitation procedures for all domestic, regional and international flights.  Should a passenger show any respiratory symptoms on board, i.e. coughing, sneezing, our crew will provide a surgical mask to the passenger to prevent transmission of micro-organisms. 
     
    Should health authorities inform the airline that a person who travelled with SAA exhibited coronavirus symptoms, the aircraft will be taken out of service and put through a decontamination process.
      
    While SAA takes all the necessary steps to ensure that their customers enjoy a healthy flying experience, the airline advises customers to also take precautions to stay healthy while flying. 
     
    The Global recommended Precautionary tips include:
     
    Wash hands with soap often;
    Use an alcohol-based hand sanitiser after touching any surface;
    Avoid touching eyes, face and nose; 
    Avoid contact with coughing passengers by whatever means possible and
    Stay home if sick.
     
    We thank customers for the support by continuing to place their trust in South African Airways with their travel plans.
     
    For further information, please contact:
    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298
  • Johannesburg, the joint BRPs today announced that South African Airways SOC Limited (“SAA”) has issued a notice advising its employees of the intention to begin imminent consultations in terms of section 189 of the Labour Relations Act 66 of 1995. The notices of consultation were issued to all the recognised unions in SAA for employees and management.  These include SAAPA – South African Airways Pilots Association, NTM – National Transport Movement, NTM Management Forum, SACCA – South African Cabin Crew Association, SATAWU- South African Transport and Allied Workers Union, Solidarity, AUSA – Aviation Union of South Africa and NUMSA – National Union of Metalworkers of South Africa. 

    The BRPs have been engaging with the unions, most recently over the past weekend, in relation to this process and the intention to begin the consultation process.

    “Our intention has always been to preserve as many jobs as possible through this process while still focusing on having a sustainable airline and platform for growth”, noted the joint Business Rescue Practitioners.

    SAA has experienced numerous financial and business challenges, and cumulated losses of some R26 billion over the past six years. Load factors on the airline have declined steadily from August 2019 to a low of 71% in January 2020. Forward sales have also declined significantly with all markets showing negative or minimal growth, within a very competitive market. The recent marked decline in travel due to the COVID-19 virus will further exacerbate matters.

    The impact of the events that have occurred in the past few months which include the lack of funding, the grounding of SAA aircraft by the SACAA in October 2019, the eight-day strike in November 2019 followed by SAA being placed under Business Rescue in December 2019 and the subsequent withdrawal of travel supplier insolvency cover, which was reinstated in February 2020, all had a significant negative impact on SAA’s Revenue. The overall result has seen a decline of R1,3 billion in Revenue with the cost base that remains more or less flat.

    The changes required at SAA are therefore both structural and economic.  They are urgent if liquidation is to ultimately be avoided in which event all employees will lose their jobs.

    To avoid this scenario and to build a commercially viable business the BRPs propose a fundamental restructuring of its business such that it can best meet market demands and operate as a sustainable African airline. The current structure negatively affects the efficient operation of the business and, in turn, its profitability and sustainability.

    To achieve these goals the strategy is to reduce loss making services and increase efficiencies, which will see a reduction in the aircraft fleet as well as services and route flow. 

    We wish to confirm that this process involves the employees of SAA and not those of its subsidiaries, Mango, SAA Technical and Airchefs.

    Reduction in headcount

    The proposed restructuring will necessitate a reduction in jobs. The section 189 process is applicable only to employees based in South Africa. The process for all other employees elsewhere in the world will be managed in line with the labour laws of their respective countries. Employees will be selected for positions within the new structure based on service length (LIFO), skills, qualification and experience in respect of the job categories indicated, taking into account employment equity objectives. 

    The BRPs contemplate that all 4 708 employees will be affected and the number of jobs that will exist in the restructured organisation will be the subject of the consultation process. Significant changes to conditions of employment, including remuneration and benefits, appear unavoidable and will be sought by agreement.

    The success of the proposed restructuring cannot be successfully implemented without the agreement of the collective bargaining representatives of the employees (the Unions) as well as on the availability of funding to support the plan.  The scope of the contemplated organisational restructure encompasses SAA airline in its entirety.   

    The joint BRPs’ commented: Regrettably, this restructuring exercise, if implemented, may lead to positions being declared redundant across various job categories and in significant numbers. This may, in turn, result in the dismissal of employees employed by the Company, for operational reasons”.

    A number of alternative options have been considered, including potential consolidation of management structures, reducing fixed term employees, accelerating the Long-Term Turnaround Strategy, changing of scope in certain procurement contracts and the early termination of certain procurement contracts amongst others. “None would however, assist SAA in achieving all of its required operational efficiencies,” noted the BRPs.

    Consultation Process

    The Company has, in accordance with the provisions of section 189A of the Labour Relations Act, elected to apply for the appointment of a CCMA facilitator to guide and assist the parties during the consultation process. The BRPs will also consult with elected representatives from non-unionised managers and non-unionised non-management employees.

    The initial consultation will be held on 12 March 2020. The sixty day (60) consultation process in terms of section 189A of the Labour Relations Act will end on 8 May 2020 and accordingly the consultative process will be finalised by 8 May 2020.  An expedited consultation process ending by no later than 8 April 2020 has been proposed in an effort to avoid liquidation.

    It is essential that this process achieve an agreement between the Company and the Unions that will be communicated to the creditors and the lenders as part of the Business Rescue Plan, if the Business Rescue Plan is to be approved and liquidation avoided. The Business Rescue Practitioners believe that if this is achieved, SAA will be sustainable and the future of SAA can be ensured, without further fiscal assistance.

    The BRPs have been engaging with various parties including the UIF in relation to alternatives that will be considered as part of the consultation process which include, training and lay off schemes.

    “We must emphasize that no final decisions have yet been taken, nor will any final decisions be taken until we have exhausted consultation and hopefully reached agreement,” concluded the BRPs’

    -Ends-

  • Johannesburg, 3 March 2020 – South African Airways (SAA) has extended its sale, offering discounts of up to 20% to major destinations across its route network.

    These offers are available for sale from today to 5 March only so customers are encouraged to respond quickly to take advantage!  The sale has been extended due to the positive uptake last week, where SAA recorded high levels of sales activity across its markets.

    “Due to the tremendous response we received last week for our special offers, the sale is back by popular demand and we are extending it during this week,” said Philip Saunders, SAA Chief Commercial Officer. 

    The extended sale will be accessible on all SAA’s major distribution channels, at www.flysaa.com and throughout a network of travel agents both in South Africa and in other African and international markets the airline continues to serve. 

    “We are pleased that our customers and travel trade partners are showing renewed trust in our brand. We aim to build further on this trust by offering our customers more exciting offers over the months ahead,” said Saunders. 

    SAA’s sales have also been bolstered by the reinstatement of the Travel Insurance Consultants insurance services across the travel trade, which provides protection for customers choosing to fly with SAA.

    The extended sale includes destinations such as New York, London, Washington DC, Perth, Frankfurt, Blantyre, Dar es Salaam, Kinshasa, Harare, Lilongwe, Lagos, Lusaka, Livingstone, Maputo, Mauritius, Nairobi, Victoria Falls and Windhoek. 

    Prices are all-inclusive and for return flights and are available in economy class, as well as for travel in business class. 

    Travellers can choose to fly between Johannesburg and New York, London, and Frankfurt from as little as R8 999. These economy class return offers are fully inclusive, providing a discount of up to 20% with Business class tickets also discounted at up to 20%, with fares to New York from R49 927, London from R37 178 and Frankfurt from R32 902. 

    For further information, customers can book on www.flysaa.com or contact their nearest travel agent. T’s and C’s apply.

    The airline’s revised route network will ensure customers keep reaching their destinations while enjoying SAA’s 4-star experience along the way. 

     
    For further information, please contact:
    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298
  • JOHANNESBURG3 MARCH 2020 – As the world commemorated World Wildlife Day on Tuesday, South African Airways said it would help intensify the fight against the global illegal wildlife trafficking.
     
    As a new member of the USAID Reducing Opportunities for Unlawful Transport of Endangered Species (ROUTES), the national carrier said it would work hard to reduce the trafficking seizure of 42% of wildlife animals checked in luggage, 4% hidden in passenger clothing, 23% in air flight, 4% in mail and 27%  recorded as unknown.
     
    SAA employees are being trained in methods to detect wildlife smugglers and their activities and to report these to the relevant authorities.
     
    USAID ROUTES said Africa is a significant source of smuggled live animals and wildlife products.
     
    For example, in 2019 more than 103 wildlife animals were seized in three countries across the African continent. Most commonly, air traffic of wildlife animals in the African skies involves:
     
    Ivory moved from East Africa, through the Middle East, into Asia;
    Rhino horn moved from Southern Africa, through East Africa and the Middle East, into Asia;
    Pangolin scales moved from West Africa, through Europe, into Asia;
    Tortoises moved from Madagascar, through East Africa, into Asia;
    Abalone moved from Southern Africa straight to Asia and
    Nile crocodiles moved from the Horn of Africa into the Middle East.
    Now SAA said it was committed to taking action to protect wildlife and their natural heritage.
     
    SAA has joined the fight against illegal wildlife trade by adopting the Illegal Wildlife Trade Module of the IATA Environmental Assessment (IEnvA) Programme. IEnvA is an equivalent of the IATA Operational Safety Audit (IOSA), but in terms of the environment rather than safety. SAA is audited, much like IOSA, and certified as IEnvA compliant. The airline was recently successfully audited through the Illegal Wildlife Trade module of the IATA Environmental Assessment (IEnvA) Programme to ensure that the correct systems and procedures are in place.
     
    In its effort to fight against illegal wild-life trade, SAA recently conducted an awareness campaign among its employees to demonstrate how a trained dog can reinforce detection efforts to combat wildlife trafficking in the air transport industry. 
    ENDS
     
    For further information, please contact:
    SAA Spokesperson
    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298
  • The South African Airways (SAA) Business Rescue Practitioners (BRPs) Siviwe Dongwana and Les Matuson, requested an extension from lenders and creditors to extend the publication of the Business Rescue Plan to 31 March 2020.

    In terms of Section 150 (5) of the Companies Act, lenders and creditors were requested to agree on an extension by the BRPs’ on 26 February 2020. The emailed letter asked creditors to vote for or against the extension and email their votes by close of business on 27 February 2020.

    The BRPs confirm that a further extension for publication of the Plan from 28 February to 31 March 2020 has been approved by the requisite majority of creditors holding voting interests in the company.

    The reasons for the required extension

    The practitioners and SAA are in the process of finalisation of the proposed restructuring plan and the steps required to implement the proposed restructuring plan which will be encompassed in the draft Business Rescue Plan. The employees committee, creditors committee and the Department of Public Enterprises will be provided with an opportunity to make representations to the practitioners regarding the draft Business Rescue Plan and to consult the practitioners in respect of such representations. After the practitioners have considered and discussed the aforesaid representations the Business Rescue Plan will be published by the practitioners and will be voted upon by creditors at a meeting convened for this purpose.  The meeting of creditors to decide whether to approve the Business Rescue Plan must be convened within 10 days of the date of the publication of the Business Rescue Plan. 

    “We are still in the process of finalising the steps to implement the proposed restructuring option as well as the anticipated effect the plan will have on stakeholders, including the estimated return to creditors,” the BRPs noted.

    “We believe that a further extension of one month will allow for sufficient time for us to finalise the Plan, given the complexity and extent of engagement that is required in a business of this size. We then intend to communicate the Plan to the creditors committee, the employees committee and the shareholder, prior to the formal publication of the Plan”.

    -Ends-

  • Johannesburg27 February 2020 – South African Airways (SAA) is offering irresistible fares to major destinations. 

    “At South African Airways, the time for change has come. Change that sets a new flight path and prepares our business for take-off. We’re changing our route network to be smarter and more efficient whilst ensuring our best customer service. Most importantly though, is that we’re changing to keep you flying,” SAA said in its first advertising campaign since the business rescue process began in December 2019. 

    SAA is offering customers three days to take advantage of competitive fares to New York, London, Washington DC, Perth, Frankfurt, Blantyre, Dar es Salaam, Kinshasa, Harare, Lilongwe, Lagos, Lusaka, Livingstone, Maputo, Mauritius, Nairobi, Victoria Falls and Windhoek. The fare deals are available in Economy Class as well as for travel in Business Class.

    From Wednesday, February 26, to Friday, February 28, travellers can book all-inclusive return flights to a number of regional and international destinations including New York and London from R8999, and Lagos and Lusaka from R4554. Customers can book on www.flysaa.com or contact their nearest travel agent. T’s and C’s apply.

    The airline’s revised route network – which comprises of its most successful routes, will ensure customers keep reaching their destinations while enjoying SAA’s 4-star experience along the way. 

    For further information, please contact:
    SAA Spokesperson

    Mr Tlali Tlali 
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

  • JOHANNESBURG, 14 FEBRUARY 2020 - South African Airways (SAA) is pleased to announce that Travel Insurance Consultants (TIC) have reinstated the travel supplier insolvency cover on the airline. This milestone represents a significant step forward for SAA, the global travel agency community and customers alike.

    In practice, this means that both TIC and the Bryte Insurance Company are now offering these essential insurance services across the travel trade, and providing protection for customers choosing to fly with SAA.

    TIC, a division of Santam Limited said that this development is based on their confidence that the decisions taken during the business rescue process are in the best interests of stabilising SAA.

    From Friday February 14, TIC will provide travel insolvency cover on all policies sold on SAA tickets. Flight Centre, through all its wholly-owned brands, including; Flight Centre Travel Group, FCM Travel Solutions, Corporate Traveller, Flight Centre Business Travel, Cruiseabout, and Flight Centre Associates will start selling SAA from today.

    “This is an important day for SAA. Customers can now purchase tickets with renewed confidence in the knowledge that they are protected on every step of their journey through either TIC or Bryte Insurance,” said Deon Fredericks, Acting CFO of SAA.

    ENDS

    For further information, please contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email:               TlaliTlali@flysaa.com
    Office:               +27 (0)11 978-2298

  • Fort Lauderdale, FL (February 10, 2020) – South African Airways (SAA), the national flag carrier of South Africa and a Skytrax 4-Star rated airline, is offering special fares just in time to give the gift of South Africa to someone special this Valentine’s Day. Round-trip Economy Class fares start from $829* (restrictions apply) from New York-JFK and Washington D.C.- Dulles to Cape Town and $879* (restrictions apply) to Johannesburg from New York-JFK (restrictions apply). This fare is applicable for travel between
    April 1 and May 31, 2020, with tickets purchased by February 19, 2020.

    South Africa is an incredibly romantic destination filled with breathtaking views, charming villas and hotels, exotic wildlife and a variety of rich cultures. Just imagine a hot-air balloon ride for two over the scenic Cape Winelands, a romantic dinner at one of Johannesburg’s lavish restaurants or a luxurious safari surrounded by Africa’s natural beauty and wildlife. Travelers will have even more to love by starting their journey aboard the quiet comfort of our new state-of- the art Airbus A350, now flying nonstop to
    Johannesburg from New York-JFK Airport. Onboard, customers will enjoy a brand new inflight entertainment system with high definition touch screens, USB chargers and access to PC power ports at every seat, improved LED lighting, and optimized cabin pressure and temperature controls, which allow you to feel relaxed and refreshed upon arrival.

    “A life-changing trip to Africa would make the perfect Valentine’s Day gift for someone special.

    These fares will enable travelers to enjoy South Africa and the exquisite experiences it offers in Cape Town,Johannesburg or other areas throughout the country,” said Todd Neuman, executive vice president, North America for South African Airways. “It’s also a great time to book travel, not just for our low fares, but for the favorable currency exchange rates for North American travelers, whose dollars will go much further in
    South Africa than most other destinations throughout the world. “

    South African Airways is one of Africa’s most awarded airlines, honored with a 4-star rating for 17 consecutive years by Skytrax. South African Airways offers the most daily flights from the U.S. to South Africa with nonstop service from New York-JFK Airport and direct service from Washington, D.C.-Dulles Airport to Johannesburg via Accra, Ghana. Through our Johannesburg hub, SAA links the world to over 75 destinations across the African continent and Africa’s Indian Ocean islands.To book this special fare, travelers should visit www.flysaa.com, call SAA Reservations at 1- (800) 722-9675 or contact their professional travel consultant. As one of the leading airlines in Africa, SAA also offers affordable low fares and convenient flight schedules to other exciting destinations throughout the continent.

    About South African Airways

    South African Airways (SAA), South Africa’s national flag carrier and the continent’s most awarded airline, serves over 75 destinations worldwide in partnership with SA Express, Airlink and its low cost carrier Mango. In North America, SAA operates daily nonstop flights from New York-JFK and direct flights from Washington D.C.-IAD (via Accra, Ghana) to Johannesburg. SAA has partnerships with United Airlines, Air Canada, JetBlue Airways, Hawaiian Airlines, Alaska Airlines and American Airlines, which offer convenient connections from more than 100 cities in the U.S. and Canada to SAA’s flights. SAA is a Star Alliance member and the recipient of the Skytrax 4-Star rating for 17 consecutive years.

    Like South African Airways on Facebook here
    Follow South African Airways Twitter here


    Media Contact
    Todd Neuman
    Telephone: +1 (954) 769-5001
    Email: toddneuman@flysaa.com


    ###
    *Restrictions:
    The $829 fare is valid for Economy Class roundtrip travel from New York (JFK) or Washington Dulles (IAD) to Cape Town (CPT) for travel 4/1/2020-5/31/2020 with a blackout period from 4/10/2020-4/19/2020. The $879 fare is valid for Economy Class midweek travel (Mon-Thu) roundtrip travel from New York (JFK) to Johannesburg (JNB) for travel 4/1/2020-5/31/2020.Fares must be purchased within 72 hours of reservation being made, or byFebruary 19, 2020 whichever is first. Minimum stay: Must stay over one Sunday for fares to apply. Maximum stay: Return travel must commence on or before 07 June 2020. Seats are limited and may not be available on all flights. Cancellations before/after departure: fares and carrier-imposed fees (YR/YQ/Q) are non-refundable. Date
    change fee: $300 plus any applicable fare difference. Administrative fees may also apply. Infant (not occupying a seat) discount - Pays 10% of the adult fare.Baggage and optional service fees may apply. Reservations made 7 days or more prior to scheduled departure may be canceled without penalty up to 24 hours after the reservation is made. Fares, fees, rules and offers are subject to change without notice. Other restrictions may apply.

  • Johannesburg, The joint BRPs of SAA, Mr. Les Matuson and Mr. Siviwe Dongwana have noted the comments made by the relevant unions, the various Provincial Governments, the DPE and the SACP regarding our recent actions with respect to restructuring SAA into a financially sustainable entity.

    “The decisions we took and informed the public of this week were taken in the best interests of SAA. They are intended to make the airline commercially and operationally sustainable, free from the requirement of future funding from the Government post the implementation of the restructure,” commented the BRPs.

    The actions are aimed at improving SAA’s balance sheet which is intended to create a platform for a strong and sustainable airline and so ensure that the company is more attractive for potential strategic equity partners.

    The BRPs concluded, “We recognize the concerns raised, especially around the domestic routes. We will continue to engage with stakeholders, with a commitment to include inputs into the final business rescue plan, which is due to be published by the end of this month.”

    -Ends-

              Louise Brugman, 083 504 1186, on behalf of the Joint Business Rescue Partners

  • JOHANNESBURG, 8 February 2020 - South African Airways (SAA) was honoured to bring Miss Universe 2019, Zozibini Tunzi back home aboard its brand new Airbus A350-900 from New York on Saturday.

    Her sparkling presence aboard SA204 added excitement on 15-hour journey between New York and OR Tambo International Airport in Johannesburg as customers interacted and took pictures with her.

    “SAA is more than an airline, we - as Zozibini - are African first. We are a proud carrier of Africa’s hopes and dreams and its unlimited potential, which leaves us bursting with pride as we welcome our daughter back home and celebrate her global success,” said Zuks Ramasia, SAA’s ACEO.

     “Our crew described the opportunity to fly a South African born Miss Universe as one of their proudest and memorable experience, one that will remain an indelible highlight in their careers,” said Ramasia.
    SAA flew Zozibini back to South Africa as one of the “Homecoming” partners to showcase pride, patriotism and embrace African heritage.

    In December, she flew SAA to Sao Paolo to participate in the Miss Universe contest as arranged by the Miss SA Pageant organisers.

    The 25-year-old student hails from Tsolo in the Eastern Cape. She was crowned Miss Universe 2019 after previously being crowned Miss South Africa 2019. She is the third woman from South Africa to win the title, and the first black woman since Leila Lopes was crowned Miss Universe 2011.

    SAA will fly the homegrown beauty queen back to New York where she lives during her reign as Miss Universe. On her return trip, she will again travel on the state-of-the-art aircraft, of which SAA has four in its fleet.

    Like Zozibini, customers can enjoy the airline’s four A350s superior features such as a quieter cabin and relaxing in-flight experience including the all-new In-flight Entertainment (IFE), extra-legroom seats in Economy Class and lie-flat beds in Business Class.

    The aircraft, which is environmentally friendly, with improved fuel-efficiency can fly further than any other aircraft in commercial service. 

    The introduction of the A350s will contribute to SAA’s operational efficiencies and cost reduction, and forms part of the ongoing fleet renewal programme. For example, through the A350s, we will lower our operational costs, and save on our fuel consumption by 25% and also lower our maintenance costs by 40% over a five-year period.

    ENDS


    ISSUED BY SAA
    Media to contact:


    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Office: +27 (0)11 978-2298
    General Enquiries:
    Website: www.flysaa.com
    Twitter (Primary): @flysaa - https://twitter.com/flysaa
    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care
    Facebook: www.facebook.com/flysaa

     

  • The flight schedule for February remains unchanged. Please consult the website for further information (follow this link: https://www.flysaa.com/au-traveladvisory)

    The joint Business Rescue Practitioners (BRPs) of South African Airways (SAA) today announced further initiatives to support the airline’s transformation into a sustainable and profitable business.

    The BRPs, Les Matuson and Siviwe Dongwana, have worked closely with key stakeholders including industry specialists, government, creditors and executive management to develop a comprehensive restructuring programme which will culminate in a Business Rescue Plan to be published in late February and subsequently presented to creditors for approval.

    In line with SAA’s commitment to take urgent action to conserve cash, and create a viable platform for a successful future, key measures need to be implemented now.

    These measures include targeted changes to the route network, deployment of more fuel-efficient aircraft, optimisation of organisational structures and renegotiation of key contracts with suppliers.

    “The initiatives we are taking now will strengthen SAA’s business. We believe that this should provide reassurance to our loyal customers that SAA is moving in the right direction. We are focused on our mandate to restore SAA’s commercial health and create an airline that South Africans will be proud of”, commented the BRPs.

    Changes to SAA’s Network

    Following a careful analysis of SAA’s liquidity challenges and after consultations with all relevant stakeholders, the BRPs have identified which routes will be retained to drive the restructured national carrier towards profitability.

    SAA will continue to operate all international services between Johannesburg and Frankfurt, London Heathrow, New York, Perth and Washington via Accra.

    Regional services to be retained include from Johannesburg to Blantyre, Dar es Salaam, Harare, Kinshasa, Lagos, Lilongwe, Lusaka, Maputo, Mauritius, Nairobi, Victoria Falls, Livingstone and Windhoek.

    On 29th February 2020, SAA will close the following regional and international services from Johannesburg to Abidjan via Accra, Entebbe, Guangzhou, Hong Kong, Luanda, Munich, Ndola, and Sao Paulo.

    On the domestic route network, SAA will continue to serve Cape Town on a reduced basis.

    All other domestic destinations, including Durban, East London and Port Elizabeth, will cease to be operated by SAA on 29th February 2020. Domestic routes operated by Mango will not be affected by the changes.

    All customers booked on any cancelled international and regional routes will receive a full refund. Customers booked on cancelled domestic flights will be re-accommodated on services operated by Mango.

    SAA does not intend to make any further significant network changes. Passengers and travel agents can therefore feel confident about booking future travel with South African Airways.

    The flight schedule for February remains unchanged. Please consult the website for further information.

    ASSETS

    To improve the airline’s liquidity, rationalisation programmes are under consideration for SAA’s subsidiaries, as well as the sale of selected assets. The BRPs will continue to explore viable investment opportunities with potential investors in respect of SAA.

    JOBS

    The joint BRPs have stated that every effort is being taken to limit the impact of job losses in SAA and its subsidiaries.

     “It is our intention to restructure the business in a manner that we can retain as many jobs as possible. This will help provide a platform to a viable and sustainable future. However, a reduction in the number of employees will unfortunately be necessary”, said Matuson and Dongwana.

    The BRPs will engage labour, both organized and non-organized, to reach a solution necessary for a sustainable airline going forward. 

    The BRPs wish to underline their support of the President’s proclamation for the Special Investigating Unit to examine some of the airline’s contracts. This measure will help in assessing viable agreements and in reducing SAA’s cost base.

    The decisions and actions announced today are aimed at improving SAA’s balance sheet, creating a platform for a strong and sustainable airline and ensuring that the company is more attractive for potential strategic equity partners.

    ENDS

    Louise Brugman, 083 504 1186, on behalf of the Joint Business Rescue Partners

    To see the revised SAA route network, please access this link: https://www.flysaa.com/de-traveladvisory

  • JOHANNESBURG, 30 JANUARY 2020 – On Tuesday 28th January, the SAA business rescue practitioners secured further post commencement funding (PCF) of R3.5 billion from the Development Bank of Southern Africa.  

    The purpose of the funding is to provide a bridge to facilitate the development and publication of the Business Rescue Plan by the Business Rescue Practitioners by the end of February for presentation to creditors shortly thereafter.   

    The conservation of cash through various cost reduction measures is critical to running an efficient airline and to create a platform on which a future for a restructured entity can be built.

    The BRPs have been and will continue to review all third party contracts with the entity, with the intention to cancel any onerous contracts or renegotiate others into commercially accepted terms. 

    In addition, flight demand has been scrutinised to ensure SAA is running efficient flights. To this end, SAA will therefore cancel and consolidate selected scheduled flights where there is low demand based on current forward bookings for the month of February.   

    Recognising the importance of advance planning for our customers, it is thus important that we provide advance notice as possible to affected customers.  

    Philip Saunders, Chief Commercial Officer, noted, “We are committed to accommodating all affected customers on alternative flights, operated by the airline and its Star Alliance partners.  Any inconvenience or delays are intended to be minimal.”

    Travel agents, alliance partners and relevant stakeholders have been notified of these operational changes. SAA appreciates their on-going support in re-accommodating our passengers.  

    The below list of flights are affected:

    Johannesburg (JNB) – Durban (DUR)

    SA575                  Depart 1900      Arrive 2005       Dates: 01, 05, 06, 08, 13 February

    SA575                  Depart 1830      Arrive 1935       Dates: 07 February

    SA527                  Depart 0630      Arrive 0735       Dates: 21 February

     

    Durban (DUR) – Johannesburg (JNB)

    SA528                  Depart 0630      Arrive 0735       Dates: 02 , 06 , 07 , 09 , 14 , 21 February

    SA580                  Depart 2005      Arrive 2110       Dates: 07  February

     

    Johannesburg (JNB) – Cape Town (CPT)

    SA353                  Depart 1600      Arrive 1805       Dates: 03 , 04 , 11 ,  17 , 24 February

    SA313                  Depart 0850      Arrive 1055       Dates: 04 , 11 , 25 February

    SA303                  Depart 0530      Arrive 0735       Dates: 05 , 13 , 17 , 26 February

     

    Cape Town (CPT) – Johannesburg (JNB)

    SA366                  Depart 1850      Arrive 2045       Dates: 03 , 04 , 11 , 17 , 24 February

    SA326                  Depart 1135      Arrive 1330       Dates: 04 , 11 , 25 February

    SA316                  Depart 0820      Arrive 1015       Dates: 05 , 13 , 17 , 26 February

     

    Johannesburg (JNB) – East London (ELS)

    SA477                  Depart 1855      Arrive 2020       Dates: 05 , 06 , 12 , 19 , 26 February

     

    East London (ELS) – Johannesburg (JNB)  

    SA472                  Depart 0630      Arrive 0755       Dates: 06 , 07 , 13 , 20 , 27 February

     

    Johannesburg (JNB) – Livingstone (LVI)

    SA048                  Depart 1040      Arrive 1220       Dates: 01 , 05 , 08 , 10 , 11 , 15 , 18 , 19 , 26 ,  27  February

     

    Livingstone (LVI) – Johannesburg (JNB)

    SA049                  Depart 1300      Arrive 1440       Dates: 01 , 05 , 08 , 10 , 11 , 15 , 18 , 19 , 26 ,  27  February

     

    Johannesburg (JNB) – Kinshasa (FIH)

    SA050                  Depart 1010      Arrive 1255       Dates: 03 February

     

    Kinshasa (FIH) – Johannesburg (JNB)

    SA051                  Depart 1345      Arrive 1830       Dates: 03 February

     

    Johannesburg (JNB) – Dar Es Salaam (DAR)

    SA188                  Depart 1335      Arrive 1755       Dates: 03 , 10 , 17 February

     

    Dar Es Salaam (DAR) – Johannesburg (JNB)

    SA189                  Depart 0600      Arrive 0830       Dates: 04 , 11 , 18 February

     

    Johannesburg (JNB) – Nairobi (NBO)

    SA180                  Depart 1530      Arrive 2030       Dates: 01 , 08 , 22 February

     

    Nairobi (NBO) - Johannesburg (JNB)

    SA181                  Depart 0835      Arrive 1140       Dates: 02 , 09 , 23 February

     

    Johannesburg (JNB) – Windhoek (WDH)

    SA074                  Depart 0950      Arrive 1145       Dates: 06 February

    SA076                  Depart 1430      Arrive 1625       Dates:  05 , 12 , 19 , 26 February

     

    Windhoek (WDH) – Johannesburg (JNB)

    SA075                  Depart 1235      Arrive 1420       Dates: 06 February

    SA077                  Depart 1715      Arrive 1900       Dates:  05 , 12 , 19 , 26 February

     

    Johannesburg (JNB) – Accra (ACC) – Washington (IAD)

    SA209                    Depart 1805      Arrive 2205/Depart 2320            Arrive 0600        Dates: 16 , 18 February

     

    Washington (IAD) – Accra (ACC) – Johannesburg (JNB)

    SA210                    Depart 1740      Arrive 0835/Depart 0935            Arrive 1725        Dates: 17 ,  19 February

    ENDS

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

     

     

  • JOHANNESBURG, 28 January 2020. The business rescue practitioners of South African Airways SOC Ltd (the Practitioners), supported by the Departments of Public Enterprises (DPE) and National Treasury (NT), have been successful in obtaining the balance of the post commencement funding (PCF) required to meet the short term liquidity requirements of the airline for the period until the business rescue plan (the Plan) is published and adopted. This Plan is required in terms of Section 150 of the Companies Act and is the responsibility of the Practitioners. 

    The advancement of the funds comes on the back of the business rescue process which began on 5 December 2019, with the local commercial banks providing the initial PCF of R2 billion in addition to the existing exposures to SAA. 

    Discussions held with financial institutions have been fruitful with the Development Bank of Southern Africa offering to provide the next tranche of PCF, for a total amount of R3.5 billion, with an immediate draw-down of R2 billion. Furthermore, funding for the restructuring phase after the Plan is adopted is being considered by potential funders.  

    The restructuring of SAA will provide an opportunity to develop a sustainable, competitive and efficient airline with a strategic equity partner remaining the objective of government through this exercise and will result in the preservation of jobs wherever possible. SAA is a key strategic asset which needs to be positioned to provide reliable connectivity to markets within South Africa, the African continent as well as servicing selected international routes.

    Stakeholders of the airline should now have comfort that the rescue process is on a significantly sounder footing, and that passengers and travel agencies and airline partners may continue to book air travel on SAA with confidence.

    -Ends-

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG, 21 January 2020. South African Airways (SAA) new Airbus A350-900 operated its first international flight from O.R Tambo International (ORTIA) airport to New York’s John F. Kennedy (JFK) International Airport. 

    “This inaugural flight was the first that we plan to introduce on our international routes in the near future.  We are excited that our passengers will enjoy the A350s superior features such as a quieter cabin and relaxing in-flight experience including the all-new In-flight Entertainment (IFE), extra-legroom seats in Economy Class and lie-flat beds in Business Class,” said Zuks Ramasia, SAA’s Acting CEO.

    The aircraft, which is environmentally friendly, with improved fuel-efficiency can fly further than any other aircraft in commercial service. It is one of the four new Airbus A350-900s that SAA added to its fleet in October 2019.  It replaces the Airbus A340-600, which was being used on the route.

    “All the A350-900s are equipped with Rolls-Royce Trent XWB engines. Since entering service in 2015, the Trent XWB engines have flown more than five million hours, and are now regarded as the world’s most efficient large aero-engines.

    “The introduction of the A350s will contribute to our operational efficiencies and cost reduction, and forms part of the ongoing fleet renewal programme.

    “For example, through the A350s, we will lower our operational costs, and save on our fuel consumption by 25% and also lower our maintenance costs by 40% over a five-year period,” said Ramasia. 

    Ends.

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG, 21 JANUARY 2020 – South African Airways (SAA) is in the process of consolidating selected domestic flights between the airline’s main hub, Oliver Tambo International Airport Johannesburg (JNB) and Cape Town (CPT), as well as between Johannesburg (JNB) and Durban’s King Shaka (DUR) airports.

    SAA is working closely with its sister airline, Mango, to re-accommodate passengers on alternative services operated by both airlines to minimise disruption, and thereby ensure passengers reach their destination as quickly as possible.

    The following domestic flights operated by SAA have been cancelled:

    Johannesburg (JNB) – Cape Town (CPT)

    SA303                  Depart 0530      Arrive 0735       Dates: 20, 21 & 24 January

    SA307                  Depart 0700      Arrive 0905       Dates: 21 January

     

    Cape Town (CPT) – Johannesburg (JNB)

    SA316                  Depart 0820      Arrive 1015       Dates: 20, 21 & 24 January

    SA322                  Depart 0950      Arrive 1145       Dates: 21 January

     

    Johannesburg (JNB) – Durban (DUR)

    SA527                  Depart 0630      Arrive 0735       Dates: 20, 21, 22 & 23 January

    SA543                  Depart 0955      Arrive 1100       Dates: 20, 21, 22 & 23 January

    SA571                  Depart 1655      Arrive 1800       Dates: 20 & 21 January

     

    Durban (DUR) – Johannesburg (JNB)

    SA534                  Depart 0805      Arrive 0910       Dates: 20, 21, 22 & 23 January

    SA550                  Depart 1130      Arrive 1235       Dates: 20, 21, 22 & 23 January

    SA578                  Depart 1840      Arrive 1945       Dates: 20 & 21 January

    On the international network, SAA is cancelling selected services between Johannesburg (JNB) and Munich (MUC). SAA will re-accommodate passengers on its services between Johannesburg (JNB) and Frankfurt (FRA) as well as London Heathrow (LHR). Some passengers travelling to Munich, and others travelling via Munich to other destinations, will be re-accommodated for some of their journey on partner airlines in the Star Alliance to minimise delays.

    The following flights have been cancelled:

    Johannesburg (JNB) – Munich (MUC)

    SA264                  Depart 2115      Arrive 0700       Dates: 20, 21, 22, 23 & 24 January

    Munich (MUC) – Johannesburg (JNB)

    SA265                  Depart 2030      Arrive 0820       Dates: 21, 22, 23, 24 & 25 January

    These decisions are in line with SAA’s usual policy of reviewing flights and consolidating services with low demand. Furthermore, during the current process of Business Rescue, these cancellations represent a responsible strategy to conserve cash and optimise the airline’s position ahead of any further capital investment.

    The consolidation on the Cape Town route is also necessary as SAA has been operating training flights for pilots on the new state-of-the-art Airbus 350-900 aircraft on this route, before transferring the new planes to international routes.

    The introduction of these larger aircraft has resulted in temporary surplus capacity on the route.

    SAA will be reviewing further possible flight schedule amendments over the coming days. Any operational changes will be communicated to our travel trade partners and customers at the earliest opportunity and passengers will be re-accommodated on other airlines wherever possible.

    Ends.

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG, 20 JANUARY 2020 - South African Airways (SAA) wishes to assure its customers and stakeholders that flights to all its destinations continue as normal.
    The airline is aware of media reports suggesting that it will cease operations. SAA is always committed to transparently communicate with all stakeholders, including customers, about any material or significant operational changes that may have an impact on flight schedules.
    Where there may be flight schedule amendments, such operational changes will be managed and communicated in accordance with the industry norms and practices.

    Ends.

    SAA Spokesperson 
    Tlali Tlali 
    Email: TlaliTlali@flysaa.com  
    Office: +27 11 978 2298

  • JOHANNESBURG, 16 January 2020 – South African Airways (SAA) has put some of its aircraft up for sale to accommodate the new Airbus A350-900s the airline recently added to its fleet.

    In a tender on the airline’s website, SAA said it was selling nine wide-body aircraft - - five Airbus A340-300s and four Airbus A340-600s - - and 15 spare engines and four Auxiliary Power Units, a device used to provide energy.

    After we received the four new Airbus A350-900, it has become necessary for us to sell our older models to accommodate the new models with superior features such as the quieter cabin, relaxing in-flight environment and more extra-legroom seats in economy class and lie-flat beds in business Class,” said Zuks Ramasia, SAA’s Acting CEO.

    “The decision to sell the aircraft has nothing to do with the business rescue process. For some time we had planned to replace our four-engine aircraft with new generation and more efficient aircraft as part of our fleet renewal programme,”  said Ramasia.

    “When we received five A330-300s in late 2017- early 2018 we had already planned to retire five A340s at that time, but due to the operational fleet undergoing maintenance, the retirement of the aircraft was postponed.  Now is the time to sell the aircraft,” she said.

    Ramasia said with the new A350s which will start operating on its international route network next week, replacing the A340s has become possible, hence the national carrier advertised the sale of the nine aircraft on 10 January. The closing date for the tender is 30 January at 11.00am SA time.

    The aircraft on sale used to operate on regional and international routes, which will now be flown by the A330s and A350-900s.

    ISSUED BY SAA

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

  • JOHANNESBURG, 7 January 2020 - South African Airways has been named as one of the top performing airlines globally for on-time performance (OTP) by travel data and analytics company, Cirium.

    SAA was ranked fourth in the category for Middle East and Africa mainline carriers, ahead of some of its major competitors, making SAA the leading African carrier on OTP.

    “According to the International Air Transport Association’s benchmark of OTP, an airline is on-time when it arrives within 15 minutes of the scheduled time of arrival or departs within 15 minutes of the scheduled departure time.  We are excited that most of the time we adhere to these deadlines,” said Zuks Ramasia, SAA Acting CEO.

    SAA’s overall on-time performance across its route network is 85.69%.

    “We are encouraged by this latest announcement about our performance.  It is an endorsement and occasion to celebrate great achievement, especially when judged against our own peers, globally. Customers always have a choice and those who elect to fly with us recognise that we are a dependable airline. The results speak volumes about consistency and reliability of our operations – a key feature underlying our customer value proposition.  This is an important attribute of our business,” said Ramasia.

    As a member of the largest international airline network, Star Alliance, SAA serves 57 destinations within South Africa and across the continent in partnership with SA Express, Airlink and its low-cost carrier, Mango.   SAA also flies to eight intercontinental destinations from its Johannesburg hub.

    “We place a high premium on punctuality as measured through OTP. It is one of our most important customer impact performance indicators.  The more punctual we are, the happier the customers we keep. Any flight delays could lead to costs for the airline and inconvenience to the customer.  Delays could snowball into more delays, requiring more re-planning to recover the schedule for the rest of the day and bring inefficiencies,” concluded Ramasia.

    Cirium works with over 90 per cent of the world’s top 50 airlines. The company, which has published its annual On-time Performance (OTP) Review for the past 11 years, provides a definitive list of the world’s best performing airlines and airports for on-time flight operations.

    Jeremy Bowen, Cirium CEO, said:  “Achieving world-class customer satisfaction and industry-leading product differentiation is about more than just competitively priced tickets and flight availability. When choosing whom to fly with, savvy travellers also now consider airline punctuality and operational reliability.

    “We believe Cirium’s On-Time Performance Review 2019 will inspire airlines and airports to continue innovating to improve their performance. By embracing digital transformation and leveraging data to its full potential, Cirium can help the aviation industry harness its power to improve on-time performance and enhance the passenger experience,” Bowen said.

    ISSUED BY SAA

    About South African Airways:

    South African Airways (SAA) is the leading carrier in Africa, serving 57 destinations, in partnership with SA Express, Airlink, and its low-cost carrier, Mango, within South Africa and across the continent, and eight intercontinental routes from its Johannesburg hub. It is a member of the largest international airline network, Star Alliance. SAA’s core business is the provision of passenger airline and cargo transport services together with related services, which are provided through SAA and its wholly owned subsidiaries: SAA Technical; Mango its low-cost carrier; and Air Chefs, the catering entity of SAA. SAA is the winner of the Best Airline Staff Service award in the Africa category; this shows that our customer-facing employees are our true brand ambassadors who made a difference to millions of travelling customers.

    Media to contact:

    SAA Spokesperson
    Mr Tlali Tlali
    Email: TlaliTlali@flysaa.com
    Office: +27 (0)11 978-2298

    General Enquiries:

    Website: www.flysaa.com

    Twitter (Primary): @flysaa - https://twitter.com/flysaa

    Twitter (Customer Service): @flysaa_care - https://twitter.com/flysaa_care

    Facebook: www.facebook.com/flysaa

    Full on-time report: cirium.com/on-time-performance

     

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