SAA Voyager September 2013

From the SAA Voyager Team

A combination of accolade winners simply produce a “Perfect Team”. SAA and the SA Rugby Union will make it possible for our valued SAA Voyager customers and travellers to meet the Springboks when travelling on SAA operated flights, or when using some of our SAA operated lounges. The month of November for SAA customers will simply be a case of every Bok has its flight! SAA is proud to be the official carrier for the Springboks. We also take our hats off to the Springboks for their support of Melanoma Cancer Awareness spearheaded by Vichy and L'Oreal. The team and its' management have taken a skin cancer screening test before they embark on their Grand Slam Tour.

As an international carrier and loyalty programme we are cognisant of our role in local and global message communication. As the world commemorated the “Breast Cancer” Awareness month in October; we are aware of the Cancer challenges, faced by both men and women around the world. November marks the commemoration of Cancer challenges faced by men; let’s all join hands and support the "Movember" movement and activities around the world; and of course the most popular driver of the campaign being men growing their moustaches to show support.

Participate in SAA’s daily conversations by following the official SAA social media platforms where you can share your experience directly with us. Follow us on Twitter and/or like us on Facebook, upload your destination pictures and share the excitement with us.

Take advantage of our Double Miles offer this month on our flights from Maputo, or make use of many other exiting offers from our range of esteemed programme partners.

The end of the year is around the corner, remember to keep earning those SAA Tier Miles towards achieving your new Tier status or retention of your current status. Remember, by flying 5 000 SAA Tier Miles or 3 000 SA Express Miles before 31 December 2013 you will save your Miles from expiring on 31 March 2014. Your Miles will then remain valid for a further twelve months.

Enjoy reading.


The joining of two great brands, SAA and SA Rugby


South African Airways (SAA), the South African national airline, who will be celebrating its' 80th birthday in February next year with the South African Rugby Union and the Springboks as they look to deliver a memorable month of celebrations that will see these two iconic brands working together to ensure that world class performance is delivered both on and off the field of play.

These celebrations will enable you our valued customers to interact with numerous Springboks, Springbok 7’s and Under 20 players at the various airport lounges.

In November, SAA customers will be able to interact with members of the Springbok squad as the players will be handing out autographs, having pictures taken and chatting with SAA customers at the lounge at O.R. Tambo International Airport prior to their departure for Europe on the Castle Lager Outbound Tour Series against the Welsh, Scottish and French. An added bonus will be that SAA customers in the London Heathrow lounge will also be able to rub shoulders with the Springbok players getting photos taken and receiving autographs at the end of the Castle Lager Tour in late November as they prepare to fly home, hopefully with a clean sweep against our Northern Hemisphere opponents.

This further underlines the airline’s strategic objective of providing excellent customer service as well as supporting our National Team in their pursuit of excellence across the globe.

Keen rugby fans who watched the Castle Lager Rugby Championship in August would have seen South African Airways' presence at FNB Stadium when the Springboks played against Argentina for Nelson Mandela Day, as well as at DHL Newlands where they took on the Australians and finally at Ellis Park where in the Championship decider they looked to avenge the bitter defeat against New Zealand’s All Blacks earlier in the month. SAA was advertised extensively at all these venues further underlining their support of the South African National Team.


Earn Double Miles this November on flights from Maputo


Maputo is one of the most stylish cities in Africa, with broad avenues lined with jacaranda and acacia trees, sidewalks paved with mosaics, tall buildings and a unique Mediterranean/African atmosphere that attracts a wealthy cosmopolitan crowd.

The bustling capital reveals many Portuguese-style colonial buildings, and offers culture and old world charm along with numerous places to enjoy Mozambique's famous peri-peri prawns.

Terms & Conditions

SAA Voyager number must be inserted at time of booking for the Miles to automatically be loaded;
Double Miles will be earned in Y, B, M & K Economy Class fares as well as in C & J Business Class fares;
Double Miles are applicable on specific flight numbers from Maputo only (SA 147/ SA 143);
Promotion valid from 1 November – 30 November 2013; and
Journey must be completed within the promotion dates.

Hello Summer By MFS!

Win this magnificent prize for you and your partner to Holden Manz Wine Estate in Franschhoek and indulge in opulence!

Miles For Style together with SAA Voyager will whisk you away on a flight to the beautiful Cape Winelands.

From the moment you cross the Stony Brook River onto this beautiful wine farm you will be enchanted by the welcoming atmosphere on this family estate. The Holden Manz wine estate is nestled between the Franschhoek and Stony Brook Rivers amidst the majestic mountain range of the Franschhoek valley. Experience a luxurious 5 star stay! "The Franschhoek Kitchen" restaurant located above the boutique winery welcomes you to enjoy fresh, local, organic food and wine! The Africology Spa is renowned for its perfect setting and pampering treatments.

To win, sign up with Miles For Style and share your 2014 New Year’s Resolution!

This Prize includes:

38 000 SAA Voyager Miles, the equivalent of 2 Economy Class return tickets to Cape Town on SAA;
2 nights luxurious accommodation for 2 people;
Breakfast at the magnificent Holden Manz Estate; and
A dinner at "The Franschhoek Kitchen' for one evening.

Terms & Conditions apply

Winner will be announced on 2 January 2014;
Valid for 2 persons sharing;
Non SAA Voyager Members will be required to enrol as Members in order to qualify for the promotion;
The draw will take place after the end date of the promotion;
19 000 x 2(38 000) SAA Voyager Miles will be credited to the winner's SAA Voyager account after the draw has taken place and the winner's name has been announced;
The winners will be notified telephonically or via email;
Airport taxes are for the passenger’s account;
All SAA Voyager Award terms and conditions apply;
Transport/transfers are not included;
Prize redeemable from 1 February to 1 May 2014; and
The winner must be willing to pose for pictures.

Earn up to Triple Miles with Shangri-La Hotels and Resorts

Until 28 February 2014, you can continue to earn Triple Miles when staying at least three consecutive nights or Double Miles for two consecutive nights at any Shangri-La Hotel and Resorts, Traders Hotel or Kerry Hotel at the Best Available Rate.

What’s more, experience a level of service and luxury that goes beyond all your expectations by joining Shangri-La Hotels and Resorts’ recognition and reward programme, Golden Circle. On every visit, you will earn Golden Circle Award Points towards rewards, plus enjoy exclusive privileges and benefits to make you feel right at home. Not yet a Golden Circle member? Enrol now for free.


Winter Breaks by Kempinski – Double Miles and up to 30% off

Kempinski, a solution for the change of season, winter blues or summer! Ski down the Swiss Alps in St. Moritz, explore the never sleeping city of Shanghai or chill out on the Seychelles’ white sandy beaches…

Kempinski has the exclusive portfolio and enticing deals to ensure breaks between 15 November and 15 January are rewarding in more ways than one…


Designer Collection by Busby Leather

Renowned South African brand, Busby introduces its new Designer Collection, set to launch in November 2013 in all Frasers stores and leading luggage retailers. This exclusive range is a selection of premium leather handbags and purses.

Built on the Busby heritage of 80 years of the finest quality leather pieces, and based on key international designs, the new collection is supreme in both form and function. Two variations of the finest cow hide leather are used in the meticulous craftsmanship of each collection piece. Extremely soft leather is taken from the first layer of cow hide and harder, more structured leather, called Suffiano leather, is used from the second layer of the skin. In silhouettes inspired by global trends, the collection includes eight unique designs in timeless, striking shades of black, blue, stone and deep pink. Each piece is complete with gold signature branding and features zinc hardware.

SAA Voyager Members earn 1 Mile for every R5 spent on their qualifying purchases.


Planning your next summer holiday?

Successfully apply* for your SAA Voyager Credit Card before 30 November 2013 and you could be one of 10 clients to get 15 000 SAA Voyager Bonus Miles. Use your Miles towards anything from flights, upgrades and accommodation to car hire.


An SAA Voyager Credit Card earns you more Miles when you use it for your everyday purchases.

With your SAA Voyager Credit Card you can:

Get the best SAA Voyager Mile earn rate;
Earn up to 19 000 Bonus Miles;
Get access to SAA-owned lounges when flying with SAA flights only; and
Enjoy one complimentary SAA Companion Ticket per year in any class. Apply now to qualify at or SMS the word SAA Voyager to 31525 and we’ll call you back.

*Terms and conditions apply. Standard SMS rates apply.

Nedbank Limited Reg No 1951/000009/06. Authorised financial services and registered credit provider (NCRCP16).


Ongoing Promotions

The Vineyard on Ballito

Win 2 nights for 2 people including breakfast at The Vineyard in Ballito, Durban.

Click here to read more.

Morrells Manor House

We would like you to experience this 5 Star establishment - be the winner and enjoy 1 night accommodation for 2 people at Morrells Manor House, situated in Northcliff, Johannesburg, including a scrumptious breakfast.

Click here to read more.

Wine of the Month Spring offer

Add some South African flavour to your entertainment this Summer. Stock up on top, cool, crisp and refreshing South African white wines. Order one of these white wines or MCC packs and you'll earn up to 1 000 bonus Miles!

Click here to read more.

Redeem with us and stand a chance to win a R5 000 shopping spree and a luxury chauffeur.

Personal chauffeurs and shopping sprees are no longer the spoils of the rich and famous. Win a shopping spree to the value of R5 000 at any shopping centre of your choice. Plus, the luxury of chauffeur driven comfort.

Click here to read more.

Win a case of Rustenberg Merlot by sharing your favourite wine moment with us on Twitter.

Enter and mention: @milesforstyle @flysaa

Click here to read more.


The Journey of Water

On 4 November, a group of celebrities and media will join WWF on a real Journey of Water. The walk, which is part of WWF's Journey of Water awareness campaign, involves an epic, 4-day, 85km trip from one of our country's strategic water source areas - the Boland Mountains - into Cape Town. Participants will carry with them a glass of water collected from the source while they traverse this challenging terrain. Water will spill, glasses will break, and some participants won't make it to the end. It's to be expected - because the Journey of Water is difficult.

Follow the Journey of Water on Facebook and Twitter #journeyofwater. SAA Voyager Members are able to donate a minimum of 5 000 Miles towards the World Wildlife Fund.


Star Alliance Updates

Play the Star Alliance Gold Game to win Gold Status

Turn your international travel knowledge into the ultimate travel experience. Play the Star Alliance Gold Game for a chance to win Gold Status. If you’re already a Gold Status holder you can give your prize away as a gift. To play, visit You’ve earned it.

SN Brussels Class structure change:

SAA Voyager Members purchasing fares in Q & V class, will be earning 50% Miles as of 1 January 2014 as these fares have moved to the Discounted Economy class structure.

LH Class structure change:

Please take note of the new SAA Voyager accrual structure when purchasing fares on Lufthansa flights:

Class Description
% Miles earn
Minimum Miles
Class fares
First Class (WW) 150% 750 F A
Business Class 125% 625 C D J Z
Economy Discounted 100% 500 M H G U
Economy Highly Discounted 50% 250 Q V W S
Economy Highly Discounted 25% 250 T E
Economy Flex 100% 500 Y B
Non Accruable O I X R N P L K

Avianca News – No Unaccompanied Minor Service:

As of 1 November 2013, Avianca will no longer accept Unaccompanied Minor (UMNR) requests on interline and code-share reservations.

This service will only be permitted between Avianca holding flights (AV, LR, TA and T0) If a customer requires this service, separate tickets must be issued.

Avianca will honour and accept all Unaccompanied Minor (UMNR) requests made until 31 October 2013.

Effective 1 November 2013, this service will not be provided at the airport and boarding will be denied.

UA Checked Baggage Policy Change:

Changes will be effective for tickets purchased on/after 17 October 2013. For tickets purchased prior to 17 October 2013, the current baggage policy will apply.

The changes to the baggage policy are as follows:

Star Silver Members, traveling on a domestic itinerary in the Economy Class cabin, will receive the standard baggage allowance.
Star Gold Members, traveling on a domestic itinerary in the Economy Class cabin, will receive one free checked bag not to exceed 50-lbs.
Star Gold Members, traveling on an international itinerary in the Economy Class cabin, will receive two free checked bags not to exceed 50-lbs each.
Star Gold members, traveling on an international itinerary in the First Class cabin, will receive four free checked bags not to exceed 70-lbs each.

TAM Airlines’ exit from Star Alliance

TAM will be leaving the Star Alliance on 30 March 2014. Until the withdrawal date, TAM Airlines will remain a full Star Alliance member, complying with all Star Alliance Core Values and offering all Star Alliance products and services to all Star Alliance customers.

Accrual – Tier Miles:
SAA Voyager Members will be able to accrue Tier Miles on all TAM Airlines operated flights, until 30 March 2014.

Award Redemption:
As of 30 March 2014, the Star Alliance award chart will no longer include TAM Airlines flights for award travel. All existing Award bookings confirmed before the withdrawal date will be honoured by TAM Airlines, for a period of 360 days and in accordance with Terms and Conditions in place.

Claim of missing Miles:
Missing Miles can be claimed for a period of 12 months from withdrawal date. No missing Miles will be credited after 30 March 2015.

Star Alliance Gold and Silver Benefits:
No Star Alliance Gold and Silver Benefits will be offered on TAM services after 30 March 2014. Star Alliance Gold and Silver benefits are: Priority Reservation Waitlist and Priority Standby. Star Alliance Gold benefits also include: Priority Check-in, Priority Boarding, Priority Baggage Delivery (Priority Bag Tag), Extra Baggage Allowance and Lounge Access

Lounge Access:
As of the Withdrawal date, Star Alliance Gold status members will no longer have reciprocal lounge access with TAM Airlines.


Airline Corner

SA Express is proud to announce additional services on the domestic market

New routes will commence on 1 November 2013. These routes will be between Cape Town and George: twice daily weekdays. Between Johannesburg and Nelspruit: twice daily weekdays and once on Sunday. Between Johannesburg and Pietermaritzburg: twice daily weekdays and once on Sunday. Additional flights are available between Cape Town and Kimberley daily in the afternoon weekdays. SAA Voyager Members will be able to earn and spend Miles on these routes.

Airlink New Routes

Airlink is pleased to announce the introduction of new services on the routes Johannesburg, Bloemfontein, Kimberley, and Richards Bay effective 18 November 2013. The services are in response to popular demand and will be at ideal times in order to satisfy the requirements of the same day returning traveller in both directions.

Airlink is excited at being able to offer our customers and travel trade partners a choice of service providers on these important domestic routes. Airlink’s new services will be offered at most attractive pricing and will enable customers to earn SAA Voyager Miles. The services will be backed by Airlink’s customer centricity, operational reliability and high service standards - ACSA on its website, reports that year to date in 2013, on average 92,67% of Airlink’s flights have departed on time.

For bookings, book online at or contact your travel agent or SAA Central Reservations on +27 11 978 1111


Let’s Engage

You are kindly reminded that you have 2 months left to retain your status or achieve a higher status. The higher the status, the greater the benefits.

Tiering Criteria

Tier Miles
Sectors (distance of 0-999 Miles)
Sectors (distance of 1000-3999 Miles)
Sectors (distance of 4000 Miles and more)
Silver 25 000 25 6 3
Gold 50 000 50 12 6
Platinum 100 000 100 24 12
Lifetime Platinum To earn this coveted status, you will be required to earn 100 000 Tier Miles or the required Sector criteria on the services of SAA only for 6 consecutive years.

Ways in which to avoid Miles from expiring on 31 March 2014

1. Fly a minimum of 5 000 Tier Miles on SAA or 3 000 Tier Miles on SA Express in a calendar year and the Miles due to expire will be carried over to the following year.
2. Issue an Award to avoid Miles from expiring and use the Award within the validity period i.e. 6 months for Air Awards and 3 months for Non-Air Awards.
3. Donate your Miles to charity, choose between Reach For A Dream Foundation or World Wildlife Fund. Simply logon to your SAA Voyager profile online with your membership number and PIN, go to Voyager shopping, Donate Miles and select the charity organisation you wish to donate to.

SAA Wine Awards 2014 at Sanlam Food, Wine & Design Fair 2013

As SAA Voyager Members, be the first in South Africa to enjoy the winning wines of the 2014 SAA Wine Awards. SAA will be showcasing some of the wines that soared to the top in this year’s competition. As an additional benefit you will be able to meet some of the winning Wine Makers. Come along to the SAA stand and enter our competition to win an award-winning case of wines. The Sanlam Food, Wine & Design Fair 2013 opens to the public on Friday 8 November at 12pm and continues throughout the weekend.