January 2013


From the Voyager team

A very big welcome to our valued members in 2013, the Voyager team wishes you and your loved ones a prosperous year ahead.

We would also like to take this moment to congratulate all our members for achieving their various Tier statuses in the Voyager programme - from those who have just enrolled to the programme, to those who have reached the pinnacle of our programme, "The Lifetime Platinum" status.

Our Cards Fulfilment Team is working tirelessly to ensure that all card distributions will be processed in time. While waiting to receive a new card, please keep in mind that your Elite Status Cards are valid until the end of February and that all relevant Tier status information is available in our system. If you have any queries, our airports personnel and call centre agents will be able to assist.

Once again, the great soccer nations of our African continent will merge at the southern tip of our beautiful continent for the Orange Africa Cup of Nations - Africa's most prestigious soccer tournament.

This will be an opportune moment for visitors from far and wide to witness what the entire world experienced during the 2010 FIFA World Cup, which took place on African soil. As usual, South African Airways will be there every step of the way to ensure that all soccer-loving supporters reach their destinations safely.

For those members who did not manage to reach the Miles saving threshold, we would like to remind you that this is the time to decide what to do with your hard earned Voyager Miles before they expire on 31 March, 2013.

Please enjoy all of the lovely offers from our prestigious programme partners.

Enjoy reading.

From the Voyager Team

Seeff - South Africa's premier property agency for over 48 years has over 200 branches around Southern Africa. These include Namibia, Botswana, Zimbabwe, Zambia and Mauritius.

In Cape Town lies an iconic development of exclusive luxurious villas, situated on golden, glistening beach of Camps Bay - a place that surpasses all others for its beauty, accessibility, and breathtaking settings.

This property development is truly worthy of being named after its global landmark. If you are travelling to the Western Cape and are interested in a private viewing, please register by 31st January 2013.

Want to know more? Click here for further details.

Fancy a trip to Canada? Well, here's your chance!

We are proud to announce that SAA has started a code share relationship with Air Canada between London and Vancouver, London and Toronto as well as between New York and Toronto.

Not only will you earn Miles when booking the SAA flight number to these cities, but we will also double your Miles if you fly between January and February, 2013.

If you're not visiting Canada during this time and are going to the US instead, make sure you don't miss out as SAA has also started a code share relationship with US Airways. You can reap the rewards when you fly between Philadelphia and London or Charlotte and New York, Houston, Las Vegas, Los Angeles, Denver, Dallas, Miami, San Francisco as well as between Phoenix and San Diego or between San Francisco and New York.

And if you fly between January and February 2013, you will earn double Miles!

Terms and Conditions:

Voyager number must be inserted at time of booking for the miles to automatically be loaded.

Double Miles will be earned in all revenue fare classes.

Double Miles are applicable on the above specified routes on SAA flight numbers only.

Promotion valid from 1 January - 28 February 2013

Journey must be completed within the promotion dates.

Time to Earn Your Bonus Miles!

Start the New Year off with a bang by joining other savvy travelers as they enjoy this special offer...

If you join the Priority Club® Rewards between the 7th January and the 30th April 2013, you earn Double Miles on every stay - starting on your 2nd stay - at InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Holiday Inn Resorts®, and Holiday Inn Club VacationsTM hotels worldwide.

You can also earn and on your 1st stay at Staybridge Suites® and Candlewood Suites® hotels.

Consider this bonus our way of welcoming you to the world's largest Hotel Loyalty Club.

If you would like to register or find out more, visit www.priorityclub.com/letsgoSAA from 7th January 2013 onwards.

Discover the world twice as fast with Hilton HHonorsTM. Sign up today for the Double Your HHonors promotion and you can earn Double Bonus Miles when you book and stay at any participating hotel or resort within the Hilton HHonors portfolio by March 31, 2013.

Offer valid for eligible stays completed between 7 January and 31 March 2013.

To view the terms and condition for this offer, click here.

Rent with Europcar and you could win 100 000 Voyager Miles, plus you get 500 Miles with every rental. This offer is only valid from 1 December 2012 - 31 January 2013.

Book now on www.flysaa.com

** Terms and conditions apply.

SAA Upgrades Food Menu with Tsogo Sun's Benny Masekwameng!

SAA is thrilled to welcome Tsogo Sun's Executive Chef and MasterChef South Africa judge, Benny Masekwameng onboard to upgrade our premium and regional onboard menu.

Benny Masekwameng's signature dishes will be introduced in all of SAA's international premium class and regional flights.

In keeping up with the global food and beverage trends, SAA will be refreshing its food and beverage menu annually. Now, each SAA customer will be offered a delectable menu selection, free of charge, which will include Halaal, Kosher and Vegetarian options, among many others.

Please be reminded that you have until 15 January 2013 to enter our onboard experience competition that was published in our December newsletter.

We would also like to remind you that the Miles needed for Airlink awards have changed as of the 1st January 2013. Visit our Voyager News page to read more about the changes taking place.

Please also be reminded that you save Miles when flying between Lanseria and Cape Town until 28th February, 2013.

Visit our Voyager specials page to read the terms and conditions.

We've done it again! SAA was recently awarded with the prestigious Airports Company South Africa (ACSA) Feather Award for Best Airline - Domestic Full Service at OR Tambo International (ORTIA).

Within the fiercely-competitive aviation world, walking away with a Feather Award is no easy feat. The Feather Awards is the service-excellence rewards programme of the Airports Company South Africa (ACSA). The awards are based on the findings of two independent organisations, the Transport Research Laboratory based in the UK, and the Airports Council based in Switzerland. ACSA presents these awards annually to industry players, airlines and aviation service-providers that have excelled in service-excellence within the South African aviation industry.

What makes this award particularly special is that we were competing against a number of other airlines also operating within Johannesburg.

South African Airways is continuing to make a memorable travel experience for unaccompanied minors during the holiday and back to school season.

Each year, the airline transports close to 6000 unaccompanied minors between ages of 5 and 12 years old.

During these school holidays, the airline is working together with South African National Parks and SA Rugby to create a range of fun and exciting programmes during their travels.

What's more, SAA has dedicated a brightly painted unaccompanied minors' area at the O.R. Tambo International Airport.

Every year, our mini travellers are entertained with range of fun activities that include icing and decorating animal faces as well as a meet and greet with the SA Rugby mascot, who will be handing out toys and other interesting rugby items.

The older children will be entertained, too, with the newly released Kids in the Kruger educational DVD and the SA Rugby Bokkie DVD.

The activity schedule for January is as follows:

>> 4th & 10th January 2012 between 08:00am - 12:00pm and from 14:00pm - 18:00

Flight bookings for minors may be done directly via our Call Centers on 0861 606 606 (Revenue tickets) and 0860 00 3145 (Redemption tickets).

These booking can also be made at the airport, or with any travel agent.

South African Airways hosted the future generation of chefs, like any other children they have big dreams. SAA Voyager and the Reach For a Dream Foundation has over the years been able to afford Voyager members the platform to extend their helping hand and generously contributing by donating Miles. Click here should you wish to make your heart warming contribution.

In order to ensure that your Miles are credited to your account - especially for multiple sectors on foreign partner airlines - the Voyager number needs to be linked to every single airline sector shown on the booking.

Should a change of date occur, please ensure that the Voyager number is re-entered so that it appears on the boarding pass.

We encourage you to keep track of your Miles by logging into your Voyager account 48 hours after every flight. This way, you can be assured that your Miles are duly credited.

**Please note that manual flight addings can take up to 30 days for partner Miles and 72 hours for SAA flights, before the miles will reflect in your account.

Further to our updates regarding the enhanced Voyager system implementation, we would like to share with you, our loyal customers, the latest developments and progress.

We are pleased to tell you that the most difficult part of the migration is over.

We have encountered stabilization challenges and would like to thank you for bringing some of these to our attention. Although thorough testing remains a continuous process, we are still picking�up some unforeseen issues which we wish to ensure you that we are addressing these with the intention of resolving them speedily.

Thank you very much for your support and patience since we started the system implementation. We are confident that your experience on this new platform will ultimately be fulfilling.

We welcome your feedback as you interact with the new system whether negative or positive.