Experience the world with South African Airways

February is an exciting month for the SAA Voyager Team as we are implementing our much anticipated programme changes.

We proudly claim the notion of Africa's first revenue-based frequent flyer programme and look forward to be of service and support to you our valued customer during the transition period. For your benefit and as a reminder, we have included the most important changes under the "Let's Engage" section of this Newsletter, or alternatively for detailed programme changes information, you can visit www.re5.co.za. Our Terms and Conditions pertaining to the programme changes have been updated on www.flysaa.com.

The flagship event of the international cricket calendar, the ICC Cricket World Cup 2015 will be hosted by Australia and New Zealand from 14 February to 29 March 2015. 49 matches will be played in 14 venues with Australia staging 26 games at grounds in Adelaide, Brisbane, Canberra, Hobart, Melbourne, Perth and Sydney while New Zealand hosts 23 games in Auckland, Christchurch, Dunedin, Hamilton, Napier, Nelson and Wellington. The final match of the tournament will take place at the Melbourne Cricket Ground. Join SAA Voyager to wish the Proteas all the luck they deserve, and in anticipation and hope that South Africa will do well, we are giving away 2 Economy Class return tickets to Perth. One of our SAA Voyager Members flying domestically in business class during the period of 1 February to 13 February will be chosen on 14 February, to be the lucky winner. Prize tickets will include fuel levy, but exclude airport taxes.

We have furthermore included promotions and competitions from our various partners: from earning double Miles from Etihad; 10 000 Miles from Cruises International; win a 2 night stay at Rhulani Lodge with Miles for Style and earn double Miles when you purchase a Health Spa voucher.

To conclude, we want to assure you that we will continue, in alignment with our vision, to aspire to become Africa's Leading World-Class Loyalty Programme.

SAA Voyager Team
Forever part of your journey!
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The Baobab Premium Class Lounge will be completely refurbished over the next few months to present to you a world-class Domestic Departures Lounge at O.R. Tambo International Airport. During this time, SAA will be opening a temporary lounge in the Domestic Terminal at D Gates on 4 February 2015. The temporary lounge will regrettably have limited facilities and in the event of capacity constraints, SAA will issue vouchers to eligible guests to make use of facilities at alternate airside vendors.
SAA would like to advise our valued customers that hand luggage regulations as determined by the South African Civil Aviation Authority (SACAA) and supported by the airport authority in Johannesburg will be enforced from 2 February 2015.

Although other airline customers may take only 7kg on board as hand luggage, SAA has an exemption from SACAA. Allowing our customers up to 8kg.
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However, the number of pieces and sizes must be adhered to. No bag should exceed 56cm x 36cm x 23cm (total dimensions of 115cm) or weigh more than 8kg per bag.

Number of bags allowed are as follows:

Economy-class customers are allowed one bag plus one slimline laptop bag.
Business-class customers are allowed two bags plus one slimline laptop bag.

Slimline laptop bags must be of a size and thickness specifically designed to carry a laptop and charger. Handbags are considered part of a customer's wardrobe and not as hand baggage.

Baggage capable of carrying other items such as documents and clothes can be considered as cabin baggage if within the allowance.

Kindly ensure that your hand luggage is as per the above. If hand luggage does not comply, you will be referred back to the check-in counters to check the baggage in as hold baggage. Where applicable, SAA excess baggage fees will be charged.

We expect that during the initial implementation period, travellers might experience some delays in the check-in and security processes at all airports due to congestion. It is advisable that travellers arrive in good time for their flights as the first few weeks may see the process extended due to every piece of baggage (checked and carry-on) requiring weighing and checking prior to boarding.
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We would like to remind you that SAA will launch a daily service between Johannesburg and Abu Dhabi on 29 March 2015, which will complement Etihad Airways' existing flights between the two cities to offer a combined double-daily frequency on the route.

In addition, the airlines are enhancing their frequent flyer programmes, aligning Etihad Guest and SAA Voyager, with even more opportunities for members to earn and redeem miles. Benefits such as priority baggage handling, priority boarding, priority check-in, and airport lounge access across the airlines' networks are provided based on membership tiers. Visit www.flysaa.com for more details.
SAA has commenced adding more frequencies to its network which will substantially increase air services to some of its key African routes.

SAA increased frequencies between Johannesburg and Maputo from 17 to 21 weekly, Johannesburg and Harare from 18 to 19 weekly, Johannesburg and Kinshasa from 6 to 7 weekly and Johannesburg and Mauritius from 9 to 10 weekly.
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Updated schedules are available across all SAA distribution channels, and on www.flysaa.com.
Please be reminded that the US Airways frequent flyer participation agreement has been terminated as of 17 January 2015.
Please note effective 1 February 2015, SAA Voyager members will no longer be able to use their Miles for an upgrade on the Dubai SAA codeshare route. Upgrades that have already been issued for travel after 1 February 2015 between Johannesburg and Dubai will be honoured.
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SAA Voyager now offers added benefits, reduced complexities and, clear and transparent terms and conditions.

Here are some highlights*:

1. Earn 1 Mile for every R1.60 spent on qualifying SAA flights.
2. Revenue-based accrual of Miles on SAA operating flights:

SAA Voyager Miles will be awarded per flown flight sector once the flight sector appears in our revenue accounting system. The accrual of revenue-based Miles per flown flight sector of your ticket will be pro-rated per flight sector in relation to the total base fare and fuel levy paid per ticket. Revenue-based accruals may take up to 15 days to reflect on your SAA Voyager account.

3. Enjoy Dynamic Awards by purchasing any available seat with your Miles, inclusive of the fuel levy, exclusively on SAA operated flights.

4. From 1 January 2015 our Elite Members have been enjoying additional membership benefits specifically intended at promoting consistency of service, to ensure an enhanced experience.

*Terms and conditions apply. Visit www.flysaa.com for details.
Congratulations to all our Members who achieved a higher Tier status in 2014 and those who have maintained their current Tier status for the year 2015.

With effect from 01 January 2015 the following tiering thresholds apply:

Silver status – achieve 30 000 miles annually to attain Silver tier status
Gold status – achieve 60 000 miles annually to attain Gold tier status
Platinum status – achieve 120 000 miles annually to attain Platinum status or maintain Gold tier status for 5 consecutive years to receive Platinum status which will be valid for 1 year.
Lifetime Platinum status –Earn a minimum of 120 000 SAA Tier Miles per calendar year and achieve a cumulative minimum accrual of 720 000 SAA Tier Miles during a minimum of 4 and a maximum of 6 consecutive years, to attain the coveted Lifetime Platinum status.
Note: Transitional qualifying thresholds will be calculated until Dec 2017 for our Platinum Members already working towards Lifetime Platinum status. For more information go to the Tier status and Benefits page on www.flysaa.com.
Tier Retention Thresholds
Tier Status
28 500
57 000
114 000
The next Miles expiry will run on 31 March 2015. If you have any expiring Miles, you may redeem or donate to one of our charity organisations. To do so please logon to www.flysaa.com.

Miles will not expire if the following criteria were met by 31 December 2014:

5 000 SAA Tier Miles or
3 000 SA Express Miles.
Effective 01 January 2015, the criteria for saving Miles due to expire in 2016 and beyond is as follows:
6 000 SAA Tier Milesin the calendar year preceding the expiry date.
SA Express criteria will no longer apply.
Lifetime Platinum members have an additional option of spending R300 000 or more on their SAA Voyager Premium credit card during calendar year.
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In celebration of Etihad and SAA's extended codeshare agreement, SAA Voyager members will earn Double Miles on all Etihad operated flights beyond Abu Dhabi.
Terms and Conditions:
Promotion period: 15 April 2015 – 31 May 2015.
Double Miles are applicable on Etihad operating flights only.
Double Miles will be awarded for flights flown within the promotion period.
The entire journey must be completed within the promotion dates.
Flights between Johannesburg and Abu Dhabi are excluded from this promotion.
The promotion is valid in all revenue class fares.
Book any Mediterranean Cruise on one of the following cruise lines: Royal Caribbean International, Celebrity Cruises or Crystal Cruises, proudly represented in South Africa by Cruises International, between 1 and 28 February 2015 and earn a Bonus of 10 000 Miles, in celebration of Valentine's Day. Contact your preferred Travel Partner or Cruises International on 011 327 0327 for more information.

Click here to find out more.
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The adventure begins the moment you arrive at Madikwe Game Reserve. An African welcome awaits you at this magnificent lodge. The 5-Star Rhulani Safari Camp is part of the 75,000 hectare Madikwe Game Reserve situated in the North West Province of South Africa. Indoors and outdoors merge effortlessly at Rhulani, ensuring you magnificent views of the bush. Sit and meditate a while, your comfort is assured
as you relax surrounded by earthy rich African colour and our warm hospitality. Enjoy total privacy and your own plunge pool while you pamper yourself in the spacious luxury of your chalet. Dine alfresco under a glorious African night sky, warmed by a roaring fire is a magical way to end a perfect day.

"In all things of nature there is something of the marvellous" – Aristotle

You could stand a chance to win this wonderful experience, courtesy of Miles For Style. Click here to find out how.

Shop and be rewarded.

Earn 1 SAA Voyager Mile for every R5 spent across all Miles For Style shopping products.
Until 30 April 2015, you can earn double Miles from your 1st qualifying stay at any of the 4 700 IHG hotels worldwide.

Click here to find out more Terms and Conditions apply
Purchase an Instant Health Spas voucher to any value and earn DOUBLE Miles during the month of February. Vouchers can be used at over 300 spas throughout South Africa.

Click here, to register for this promotion.
Donate your SAA Voyager Miles to WWF (World Wildlife Fund) South Africa and stand a chance to win a 2-night stay for you and a guest at Isibindi Africa's lovely Rhino Ridge Safari Lodge in northern KwaZulu-Natal.

Donating Miles is easy:
Log in to your SAA Voyager account at www.flysaa.com
Choose Voyager Shopping and select Donate Miles
Under Target Account, select WWF and make your donation
Stay longer and earn up to quadruple Miles at participating Shangri-La properties until 28 February 2015. To make a reservation, simply book at the best available rate via shangri-la.com or call the Shangri-La worldwide reservations toll-free line.

This offer cannot be used in conjunction with other offers and promotions. Prior reservation is required and the offer is subject to availability at the time of reservation.
Kindly present your SAA Voyager membership card upon check-in at Shangri-La Hotels and Resorts.

Terms and Conditions apply.
Issued by SAA Voyager
© SAA 2015