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DECEMBER - JANUARY 2022
 
 
 
Few words can aptly describe our gratitude for your continued support and patience. It's a giant thank you from the entire team at Voyager. We have all being through some of the toughest periods in our country, and at the airline. Business Rescue, then Covid-19 pandemic and the significant and rapid changes that it has brought with it, for many of us. Life really has changed, yet so much still remains the same. It is our commitment to you, our Voyager members, that is unwavering.

SAA has taken to the skies again, prudently, with a network that was shaped around demand. It is this springboard from where we will again fly our flag proudly in every port the airline grows to. In the meantime, our network comprises Johannesburg to Cape Town, Lusaka, Harare, Accra, Kinshasa and more recently Mauritius and Lagos. You can earn and spend miles on these SAA operated routes.      

Appropriately our first newsletter, since just before lockdown in March last year, also falls on the eve of the festive season. A time when a reset, which is probably way overdue for everyone, gives us all a moment to catch our breath before winding up to the New Year. We will be working throughout the period to ensure that you can relax, and that your travel plans remain seamless with SAA.
 
Warm regards


SAA Voyager Team
Forever part of your journey!

 
 
 
 

SAA resumes flights to Lagos

From mid-December, SAA will add another important continental route to its network with three flights a week to Lagos in Nigeria. SAA has been flying to Nigeria for the past 23 years and the resumption of the service is a welcome addition to its growing continental offering. The Johannesburg-Lagos flights commence on 12 December 2021.
 
Suspension of Mauritius flights

Following the emergence of the B.1.1.529 COVID-19 variant in South Africa, the Mauritian authorities implemented a travel ban on all passengers departing from South Africa with effect from 28 November 2021. As a result of the travel restrictions by the Mauritian government SAA has suspended services to Mauritius until further notice. We sincerely apologise for any inconvenience caused.

Flight Check-In Closure Times

The following flight check-in closure times are applicable for SAA flights:
  • Check-in for domestic flights closes 40 minutes prior to flight departure for all domestic flights departing from OR Tambo International Airport or Cape Town.
  • Check-in for regional flights closes 50 minutes prior to flight departure.
  • Check-in for flights from Johannesburg to Accra, Kinshasa and Lagos closes 60 minutes prior to departure.
  • Check-in for flights departing from Lagos closes 2 hours prior to flight departure.
Information on SAA lounge Operations

The following SAA lounges are currently operational:
  • OR Tambo International Airport: (Domestic VIA Lounge and the International Lounge).
  • Cape Town International (Domestic Lounge).
  • Harare Airport Lounge – Please note the lounge will be temporarily closed from 1 December 2021 until 31 March 2022. Business Class passengers and Elite members will have access to the Dzimbahwe Executive NHS Lounge during this period.
Kindly note that due to Covid-19 protocols the following facilities will remain closed until further notice:
  • Shower facilities (all lounges).
  • ORTIA Arrival Lounge.
  • ORTIA Kerbside check-in.

Complimentary beverage and meal service

South African Airways has resumed its complimentary full beverage and meal service on domestic flights between Cape Town and Johannesburg. SAA’s on-board catering product is in adherence with all COVID-19 regulations, as required by health and safety measures. Catering service on all other SAA flights continue as normal since previous restrictions were only applicable on domestic routes.

SAA’s wholly owned subsidiary, Air Chef International (ACI) is the only in-flight caterer in South Africa who has received the Food Safety System Certification (FSSC), which is paramount in today’s operational environment.

SAWUBONA Inflight Magazine

SAA’s complimentary magazine SAWUBONA is no longer available on-board the aircraft due to Covid-19 regulations. You are welcome to pick up a copy at the check-in counters or in the lounges at Johannesburg and Cape Town Airports. To view online you can download an electronic copy.

The airlines official magazine has rich and vibrant content covering and inspiring an array of travel, business and lifestyle articles which highlights the best of what South Africa and the African Continent has to offer.

My Extra Seat

You can now guarantee that no one sits next to you on your flight. Block one or more empty seats around you, and travel with peace of mind.

My Extra Seat is available for purchase 24 hrs before your flight departure. Simply go online to www.flysaa.com. Check-in and start your journey to a more spacious travel experience. 
 
 
 
Termination of Airlink Partnership

Please note Airlink's participation in the Voyager Programme was terminated on 26 March 2020. SAA Voyager Elite Members will therefore not be able to obtain access to SAA lounges, when travelling on Airlink flights.

Accrual class changes for Asiana Airlines

The following class structure tables are effective from 5 November 2021 for SAA Voyager members travelling on Asiana Airlines.

Domestic Flights

International Flights

 


 
 
 
Voyager Programme Partners  

South African Airways  

Earn SAA Voyager miles at an accelerated rate when flying on SAA operated flights. You will earn 1 mile for every R1.60 spent on the base fare and carrier imposed fees.

You are guaranteed at least 5% return on your SAA spend when requesting a Dynamic Award for an SAA operated flight. You are able to spend your Miles on any available airfare, inclusive of carrier imposed fees for your desired SAA operating flight. Dynamic Awards are related to the actual cost of the desired flights (SAA published fares) and the fare rules of the booked and ticketed class will apply should you make changes to the booking.

Star Alliance Partner Airlines  

You will earn miles based on distance flown and you can spend your miles based on the Star Alliance Award Chart. It is important to note that seats are capacity controlled and might not be available during peak periods.

You can earn and spend Voyager miles on any of the below airlines:

Aegean, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, CopaAirlines, Croatia Airlines, Egypt Air, Ethiopian, Eva Air, LOT Polish Airlines, Lufthansa, SAS, Shenzhen Airlines, Singapore Airlines, SWISS, TAP Air Portugal, Thai, Turkish Airlines and United.
 
Non-Star Alliance Partner Airlines

You will earn miles based on distance flown and you can spend your miles based on the respective Non-Star Award Charts. It is important to note that seats are capacity controlled and might not be available during peak periods.

You can earn and spend Voyager miles on any of the below airlines: 

Emirates, Virgin Atlantic, Virgin Australia and Jet Blue (Accrual only).

Non-Air Earning Partners

You are able to earn Voyager miles based on the accrual structures for the below partners:

Cruises International, Inter-Continental Hotels Group, Radisson, Europcar, Wine-of–the-Month, Bidvest Bank (World Currency Card), Voyager Credit/Cheque card (South Africa), Voyager Credit card (Ghana), Voyager Credit card (Mozambique).

Non-Air Spending Partners

SAA Voyager sincerely apologises that you were unable to spend your miles on NetFlorist, Europcar and Uber from 6 September 2021 at the restart of Voyager. We were unfortunately experiencing technical challenges. NetFlorist and Europcar redemptions are now available, and Uber redemption will be available early December.  

Uber rides & Uber eats, Wine-of-the-Month, NetFlorist, Europcar and Cruises International.

Charity Partners    

Voyager miles can be donated to any of the programme charity partners.
 
 
Special Promotions
 
As a Voyager member you get access to excellent deals and promotions from participating programme partners. Here are some of the best deals for the month and beyond.
 
     
Stand a chance to win 2 Business Class tickets on SAA

Book and fly on any SAA flight using a revenue or a dynamic redemption ticket from 1 December 2021 until 31 March 2022, and stand a chance to win 2 Business Class tickets to any SAA operated destination.

The winner will be announced in the April 2022 Newsletter.
Prize tickets will be valid for 12 Months from 1 April 2022.
 
Buy 4 gifts from NetFlorist and only pay for 3
 
Use your Voyager miles to pay for four gifts between 1 December and 31 December 2021 and receive the cheapest one free.

Buy flowers, chocolates, personalised cards, jewellery, perfume, gadgets and much, much more.

Go to www.netflorist.co.za to view the variety of gifts on offer.


  
 
Spend your miles and stand a chance to get a mileage refund

Spend your miles on the above partners during the festive month (1-31 December 2021) and stand a chance to get a mileage refund.

The accounts of four lucky winners will be credited with the miles spent on any of the partners. Mileage credits will be for the miles spent on the winning award certificate.

Miles will be credited during January 2022, and winners will be announced in the February 2022 Newsletter.

     
 
 
Save up to 15% with Wine-of-the-Month Club 

Festive mixed wine selection. You pay R499 saving R94 on the normal selling price of R593 and you receive 1 000 Bonus miles.
   
The mixed wine selection includes:
1 Steenhuis Cabernet Franc 2019;
1 Cape of Good Hope Riebeeksrivier Syrah 2015;
1 Stellenrust Cabernet Franc Rosé 2020;
1 Steenberg Sparkling Sauvignon Blanc nv;
1 De Wetshof Limestone Hill Chardonnay 2021 and
1 Zevenwacht Tin Mine White 2019.

or
9 Mini Gin bottles. You pay R449 saving R50 on the normal selling price of R499 and you receive
1 000 Bonus miles.

The box includes our handpicked collection of 9 different craft gins from some of South Africa’s top distilleries.

or
12 Mini Gin bottles. You pay R599 saving R50 on the normal selling price of R649 and you receive 1 000 Bonus miles.
   
The box includes our handpicked collection of 12 different craft gins from some of South Africa’s top distilleries.

Place your orders by 10 December 2021 to ensure that they arrive on time for Christmas. Orders received after this date will be delivered in January 2022.