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DECEMBER 2019 - JANUARY 2020
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While we all prepare to head to our holiday destinations or,
perhaps stay at home and tinker in the garden, let’s remember our less
fortunate fellow South Africans. Make this year’s holiday season a time
to reach out and bring joy to those less fortunate.
The header image this month portrays the excitement of the SAA staff
when welcoming a brand new state of the art Airbus A350 to our fleet,
the first of 4 new aircraft. Further details regarding the aircraft
features are given in the SAA News section below.
We
would like to apologise sincerely, if you were inconvenienced by the
disruption of services due to the recent industrial action. We
appreciate your loyalty and assure you that SAA and Voyager are
committed to continue high service levels to ensure our valued
customers are taken care of.
As has already been reported in the media, the Board of Directors of
SAA has announced that the notice of commencement of business rescue
proceedings was filed with the Companies and Intellectual Property
Commission (CIPC) on 5 December 2019. SAA is officially in business
rescue. The CIPC has processed the appointment of the business rescue
practitioner, Mr Les Matuson from Matuson Associates in SAA’s voluntary
business rescue process to preserve value for the company’s
shareholder, lenders, suppliers, and ultimately our customers.
At present, SAA continues to operate all fights as scheduled. It
is expected that SAA’s schedules will be urgently reviewed by the
business rescue practitioner. The exact timing of the review process is
hard to qualify, but SAA commits to sharing any changes in schedule
with customers as soon as any decisions are made. Information on the
status of SAA flights will be placed on all official SAA channels of
communication, including social media accounts and updated on a
continuous basis.
It is important to point out that services operated by SAA’s subsidiary
low-cost airline, Mango, will continue as usual and as scheduled.
In closing we would like to take this opportunity to thank you for
your continued loyalty. May the coming season be incredible and may
2020 deliver all your hopes and dreams.
SAA
Voyager Team
Forever part of your
journey!
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The four additions to SAA’s fleet is significant, particularly in a
highly competitive environment where the product and value equation
necessitates a sustained strategy of constant improvement. The
commencement date of this aircraft’s operations should be announced
within the next 30 days
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South African Airways (SAA) announced a codeshare partnership with
Africa World Airlines (AWA) on 27 October 2019. SAA will codeshare
between Accra (ACC) – Kumasi (KMS), Accra - Lagos (LOS) and Accra –
Abuja (ABV). You will be able to travel on the above routes on a single
SAA ticket where travel includes Johannesburg, and earn Voyager Miles
when booking on the SAA flight number.
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Airlink introduces additional flights to Hoedspruit
Airlink has added more flights between Cape Town and Hoedspruit in response to market demand for December 2019 and January 2020.
Additional flights will operate on:
24, 26 - 30 December 2019 and 2 - 5 January 2020.
Flights will depart Cape Town at 09h45 and arrive in Hoedspruit at
12h25 and will depart Hoedspruit at 13h05 and arrive in Cape Town at
15h55.
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At Star Alliance, we are investing in technology to make travel more rewarding. You may not see it but you will feel it.
We are working together with our member airlines to make earning and
spending miles/points more exciting. Whether using them for a seat
upgrade, getting access to the business lounge, or having your
miles/points updated the moment you step off the plane, you will feel
the benefit.
Catch a glimpse of the tech coming to life in our latest film bit.ly/2osVujD #DetailsMatter.
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Please note that the ongoing political situation in Hong Kong coupled
with concomitant losses on the route for SAA, has seen the temporary
cancellation of flights between Johannesburg and Hong Kong until 15
January 2020. Should there be a need to further extend the
cancellations, you will be notified accordingly. We offer our apology
for this inconvenience.
Claims for flights that have not tracked for partner airlines
(excluding SAA, SA Express and Airlink), require verification by the
airline partner. In the event that the partner rejects the claim, an
e-mail that includes the rejected flight information will be shared
with you.
Please note that holding an NZeTA (New Zealand Electronic Travel
Authority) has become mandatory for visitors and transit passengers.
You must visit www.immigration.govt.nz
to check if you need an NZeTA before travelling to New Zealand. The
only official way to request an NZeTA is through Immigration New
Zealand, using the government website.
You should not request your NZeTA through any unauthorised third party.
If you travel on a New Zealand or an Australian passport ? and/or you
already hold a visa for New Zealand, you do not need an NZeTA.
Click here for more information.
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Being
a Voyager member means you get access to excellent deals and promotions
from participating partners around the world. Here are some of the best
deals for the month and beyond.
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Normally sells for R999, you pay R798, you save R201, and receive 1 000 Bonus Miles.
1 Poit Dhubh 12 Year Old Blended Malt Whisky.
A 12 Year Old blended malt, this was matured in sherry casks, which has
brought a lovely sweetness to counteract the peat. Poit Dhubh is Gaelic
for "Black Pot", or Illicit Still.
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Our bigger-and-better summer range is now available!
Buy online at www.flysaadutyfree.com. Also note that certain products are available for home delivery.
Utilize your SAA Voyager Miles during the month of December 2019 and
you could stand a chance to win 1 male and 1 female fragrance.
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Looking for perfect Christmas gifts then shop with us. NetFlorist?s gifting experts have carefully created a list of Christmas gift ideas perfect to help you choose gifts to give to anyone on your Christmas list.
Whether you?re shopping for your wife, mom, sister, or friend, NetFlorist has Christmas gift ideas for her that will help you find her a gift she?ll love.
Click here for promotion terms and conditions.
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Stay at any one of the participating Marriott properties from
now until 31 January 2020 and receive 15% off our Best available rate,
Free Wi-Fi plus 1 000 Bonus miles per stay.
Choose your preferred hotel, select your dates and enter the promotional code M12 within the ?Special Rates? field on the booking engine to benefit from this offer!
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Relax this December at a spa or buy a voucher for your partner or friend as a gift.
All you have to do is redeem your Voyager Miles during the month of
December on HealthSpa vouchers and stand a chance to win a R2 000
HealthSpa voucher valid at over 300 Spas listed on HealthSpas.co.za.
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Normally sells for R739, you pay R699, you save R40, and receive 1 000 Bonus Miles.
If you are always in pursuit of the perfect cup of coffee, then quality coffee from around the world is for you.
The Premium Coffee selection includes:
6 x 250g packs of filter coffee from around the world. .
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