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DECEMBER 2019 - JANUARY 2020

While we all prepare to head to our holiday destinations or, perhaps stay at home and tinker in the garden, let’s remember our less fortunate fellow South Africans. Make this year’s holiday season a time to reach out and bring joy to those less fortunate.

The header image this month portrays the excitement of the SAA staff when welcoming a brand new state of the art Airbus A350 to our fleet, the first of 4 new aircraft. Further details regarding the aircraft features are given in the SAA News section below.

We would like to apologise sincerely, if you were inconvenienced by the disruption of services due to the recent industrial action. We appreciate your loyalty and assure you that SAA and Voyager are committed to continue high service levels to ensure our valued customers are taken care of.

As has already been reported in the media, the Board of Directors of SAA has announced that the notice of commencement of business rescue proceedings was filed with the Companies and Intellectual Property Commission (CIPC) on 5 December 2019. SAA is officially in business rescue. The CIPC has processed the appointment of the business rescue practitioner, Mr Les Matuson from Matuson Associates in SAA’s voluntary business rescue process to preserve value for the company’s shareholder, lenders, suppliers, and ultimately our customers.

At present, SAA continues to operate all fights as scheduled. It is expected that SAA’s schedules will be urgently reviewed by the business rescue practitioner. The exact timing of the review process is hard to qualify, but SAA commits to sharing any changes in schedule with customers as soon as any decisions are made. Information on the status of SAA flights will be placed on all official SAA channels of communication, including social media accounts and updated on a continuous basis.

It is important to point out that services operated by SAA’s subsidiary low-cost airline, Mango, will continue as usual and as scheduled.

In closing we would like to take this opportunity to thank you for your continued loyalty. May the coming season be incredible and may 2020 deliver all your hopes and dreams.

SAA Voyager Team
Forever part of your journey!

SAA Takes Delivery of Four A350-900 Aircraft

The four additions to SAA’s fleet is significant, particularly in a highly competitive environment where the product and value equation necessitates a sustained strategy of constant improvement. The commencement date of this aircraft’s operations should be announced within the next 30 days

South African Airways Launches Codeshare Agreement with Africa World Airlines

South African Airways (SAA) announced a codeshare partnership with Africa World Airlines (AWA) on 27 October 2019. SAA will codeshare between Accra (ACC) – Kumasi (KMS), Accra - Lagos (LOS) and Accra – Abuja (ABV). You will be able to travel on the above routes on a single SAA ticket where travel includes Johannesburg, and earn Voyager Miles when booking on the SAA flight number.

Airlink introduces additional flights to Hoedspruit

Airlink has added more flights between Cape Town and Hoedspruit in response to market demand for December 2019 and January 2020.

Additional flights will operate on:

24, 26 - 30 December 2019 and 2 - 5 January 2020.

Flights will depart Cape Town at 09h45 and arrive in Hoedspruit at 12h25 and will depart Hoedspruit at 13h05 and arrive in Cape Town at 15h55.


At Star Alliance, we are investing in technology to make travel more rewarding. You may not see it but you will feel it.

We are working together with our member airlines to make earning and spending miles/points more exciting. Whether using them for a seat upgrade, getting access to the business lounge, or having your miles/points updated the moment you step off the plane, you will feel the benefit.

Catch a glimpse of the tech coming to life in our latest film bit.ly/2osVujD #DetailsMatter.
SAA Suspends Services between Johannesburg and Hong Kong

Please note that the ongoing political situation in Hong Kong coupled with concomitant losses on the route for SAA, has seen the temporary cancellation of flights between Johannesburg and Hong Kong until 15 January 2020. Should there be a need to further extend the cancellations, you will be notified accordingly. We offer our apology for this inconvenience.

Rejections of Claims for Missing Airline Miles

Claims for flights that have not tracked for partner airlines (excluding SAA, SA Express and Airlink), require verification by the airline partner. In the event that the partner rejects the claim, an e-mail that includes the rejected flight information will be shared with you.

New Zealand’s Electronic Travel Authority is mandatory

Please note that holding an NZeTA (New Zealand Electronic Travel Authority) has become mandatory for visitors and transit passengers. You must visit www.immigration.govt.nz to check if you need an NZeTA before travelling to New Zealand. The only official way to request an NZeTA is through Immigration New Zealand, using the government website.

You should not request your NZeTA through any unauthorised third party. If you travel on a New Zealand or an Australian passport ? and/or you already hold a visa for New Zealand, you do not need an NZeTA.

Click here for more information.

Special Promotions

Being a Voyager member means you get access to excellent deals and promotions from participating partners around the world. Here are some of the best deals for the month and beyond.


Save on Whisky with Wine-of-the-Month Club

Normally sells for R999, you pay R798, you save R201, and receive 1 000 Bonus Miles.

1 Poit Dhubh 12 Year Old Blended Malt Whisky.

A 12 Year Old blended malt, this was matured in sherry casks, which has brought a lovely sweetness to counteract the peat. Poit Dhubh is Gaelic for "Black Pot", or Illicit Still.

Redeem your Voyager Miles and stand a chance to win with FlySAA Dutyfree

Our bigger-and-better summer range is now available!

Buy online at www.flysaadutyfree.com. Also note that certain products are available for home delivery.

Utilize your SAA Voyager Miles during the month of December 2019 and you could stand a chance to win 1 male and 1 female fragrance.



Buy any 4 for the price of 3 with NetFlorist

Looking for perfect Christmas gifts then shop with us. NetFlorist?s gifting experts have carefully created a list of Christmas gift ideas perfect to help you choose gifts to give to anyone on your Christmas list.

Whether you?re shopping for your wife, mom, sister, or friend, NetFlorist has Christmas gift ideas for her that will help you find her a gift she?ll love.

Click here for promotion terms and conditions.

Earn Miles and save 15% off the best available rate with Marriott Hotels

Stay at any one of the participating Marriott properties from now until 31 January 2020 and receive 15% off our Best available rate, Free Wi-Fi plus 1 000 Bonus miles per stay.

Choose your preferred hotel, select your dates and enter the promotional code M12 within the ?Special Rates? field on the booking engine to benefit from this offer!

Spend Miles on HealthSpas and stand a chance to win a spa voucher

Relax this December at a spa or buy a voucher for your partner or friend as a gift.

All you have to do is redeem your Voyager Miles during the month of December on HealthSpa vouchers and stand a chance to win a R2 000 HealthSpa voucher valid at over 300 Spas listed on HealthSpas.co.za.


Get 25% discount on Premium Coffee with Wine-of-the-Month Club

Normally sells for R739, you pay R699, you save R40, and receive 1 000 Bonus Miles.

If you are always in pursuit of the perfect cup of coffee, then quality coffee from around the world is for you.

The Premium Coffee selection includes:

6 x 250g packs of filter coffee from around the world.
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