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DECEMBER - JANUARY 2019
 



 
 

It is the Holiday Season and, true to its name, that is what most of us have on our minds. Winding down for the year, having a good break, and slowly winding up again for another 12 months of adventure, challenges and successes. While we can look back at a year that was sometimes crazy, sometimes difficult and at times inspiring, we can all say that we have completed another cycle of learning and experience, a new layer on which to build a better tomorrow.

It is time to go on holiday, and if you have not made any plans yet, it is never too late to find an adventure. Remember that when travelling to colder climates like the United States and Europe this December, inclement weather may add some challenges to your itinerary. It is always advisable to insure for such eventualities. Also make sure that we have your correct contact details at Voyager and that your bookings include the same. It makes contact easier during any possible disruption. For more information click on this link.

From all of us at Voyager, may you have a fantastic break and may all your dreams and ideals for 2019 be realised. Thank you for your loyalty and, Happy Holidays!

Warm regards


SAA Voyager Team
Forever part of your journey!

 
 
 
 


 
Introducing the new SAA Voyager Mobile App

You might just be one of our loyal customers who have been selected to be part of the closed customer group to experience and critique our new SAA Voyager Mobile App. The App includes various functionality of Voyager, inclusive of requesting awards, claim missing Miles, converting Miles, donating Miles and much more. It is a transactional App and will be an intervention offering aimed at enhancing your transactional experience with Voyager until SAA relaunches their mobile App in the second semester of 2019.

Once we are satisfied that we have considered and incorporated the valuable feedback from the closed customer group, we will introduce the Voyager App to all Voyager members. It is our endeavour to present this offering in February 2019.

Flight Simulator Redemptions

Effective 1 December 2018, SAA Voyager is introducing an SAA flight simulator experience as a redemption option for members. You can have the experience of being a pilot by simply redeeming 31 250 Voyager Miles to enjoy an hour flight simulator experience.

To find out more on how to redeem for a SAA Flight Simulator experience, click here.

Standard cabin baggage allowance

The additional baggage benefit for Gold and Silver Voyager members does not apply to hand luggage, hand luggage is limited to the below specifications:

 
 
 
 
 
At Star Alliance, we’re working behind the scenes with our member airlines to make your journeys seamless - now and in the future. Whether it's helping you find your connecting gate, getting you through the airport faster, or technology that lets you know where your baggage is throughout your trip. Catch a glimpse of the tech coming to life in our latest film at staralliance.com/tech
 
 
Airlink introduces Business Class on Victoria falls and Walvis Bay routes

Airlink introduced further enhancements to its Cape Town and Hoedspruit services.

Airlink’s direct services between Cape Town and Victoria Falls, as well as Johannesburg and Walvis Bay; now offering intra-continental (as in intra Europe) style Business Class service.

Airlink increases customer convenience on the Durban to East London routes

Airlink has introduced a third flight operating at midday Mondays to Fridays. The flight will depart from Durban King Shaka International Airport at 12h00 and arrive at East London at 13h20. The return flight will depart from East London at 13h45 and arrive at Durban King Shaka International Airport at 15h05.
 
 
 
 
Earning of Voyager Miles on Marriot, Best Western and Radisson Hotels  

Earn your Voyager Miles automatically when staying at the above mentioned hotels, all you have to do is simply enrol into the various hotel loyalty programmes, and set your earning preference to Miles, then select SAA and enter your Voyager number.

To register for Marriott click here.

To register for Best Western click here.

To register for Radisson click here.

Self-service check-in

Why wait in a queue, if you can check-in online, at our self-service kiosks or via the SAA mobile app.

Checking-in online is fast and efficient, you can also use the self-service kiosks in the check-in area, allowing you to bypass the check-in counters and take your baggage straight to the bags drop-off counter.

then The SAA mobile app allows you to download your boarding pass straight to your smartphone or tablet. This service is available for all international flights across South African airports, except for travel from Johannesburg to Sao Paulo. 

If you are departing from Dar-es-Salaam, proceed to the check-in counters for boarding pass issuance.

Tier Status qualification

Thank you for your continued support and loyalty throughout this very challenging year.

We encourage you to please scrutinise your Voyager account to ensure that all your 2018 flights are recorded before 31 December 2018. This will assist you with attaining the correct Tier status and membership card for 2019!

Remember to update your Voyager profile

We receive quite a number of requests for ticket refunds due to names on tickets not matching the passport.

As a valued and loyal Voyager Member, you are always encouraged to update your membership account details. It is vital that your full names on the ticket matches your passport and Voyager profile. Should the name(s) and surname not match, you will not be allowed to travel and will not earn the Miles due to you.

To update your contact details:
  • Login into your SAA Voyager account on flysaa.com;
  • Select 'View Your Details' at the bottom left side of the page;
  • Update your details; then
  • Click "Submit" at the bottom left side of the page.
Please note that changes to name(s) and surname on your Voyager profile cannot be amended on the website. Kindly e-mail voyager@flysaa.com for assistance. The following documents are required:
  • Certified copy of ID/passport for name and surname corrections;
  • Certified copy of ID/passport and marriage certificate for surname changes; or
  • Certified copy of ID/passport and divorce decree.
 
Special Promotions

Being a Voyager member means you get access to excellent deals and promotions from participating partners around the world. Here are some of the best deals for the month and beyond.
 
     
Save on a Wine of the Month Ultimate Surprise Hamper

Normally sells for R688.06, you pay R649, you save R39.06, and receive 1000 free Bonus Miles.

Sundowner Collection Hamper:

4 x Wines, and 4 new and interesting treats make up this Ultimate Wine and Gourmet Surprise Selection.

*Product shown is for illustration purpose only. Actual product received may vary due to selection.
Get 4 gifts for the price of 3

Your gifting journey has never been easier, or gratifying than with NetFlorist’s festive gift range.

The ranges are curated to meet all individual needs. You can personalise, as well as customise, all your Festive gifts by adding you own message and even your own photo. And with NetFlorist’s Festive Special, as a Voyager members you can get 4 gifts for the price of 3!

To top it all off, you can pay with your SAA Voyager Miles.

Visit www.netflorist.co.za and start your gifting journey.  

Tired of rising fuel cost? Let SAA Voyager and Total SA make it easier for you

Fill up for R200 or more and stand a chance to WIN 5 x R500 free fuel at any participating Total Service station.

The promotion is valid from 01 December until 31 January 2019.

Fill up now at any Total Service Station nationwide, claim your Miles and stand a chance to win.

To read more on this promotion click here.
     
 
     
15% off bookings at Granny Mouse Country House & Spa with Miles For Style

Nestled in the heart of the Kwazulu Natal Midlands, lies Granny Mouse Country House & Spa, the perfect combination of relaxation and luxury. This country hotel offers opulent accommodation coupled with old-world charm and service, embedded into the ethos and foundations of the hotel. For a home away from home experience with your family or just a romantic getaway, Granny Mouse Country House & Spa is the ideal location.

You are offered a 15% discount when you redeem SAA Voyager Miles to StyleMiles for a stay at Granny Mouse Country House in the month of December.

Save 10% on best available rates and earn more with Marriott Hotels

Stay at any participating Marriott Hotel from 1 December 2018 - 31 January 2019 and receive 10% off the best available rate and earn 1 000 Bonus Miles per stay. Offer includes free Wi-Fi.

Rate is subject to availability and valid 7 days a week. Advance reservation is required. A valid SAA Voyager card must be presented upon check-in.

Celebrate with us - Book now! Log on to www.Marriott.com and enter promotion code M12 to benefit from this offer!
Stand in line to win a flight simulator experience

SAA Voyager presents you with a once in a lifetime opportunity to win a flight simulator experience for you and two friends.
 
Enrol a friend during the month of December to become a Voyager member.

Send your referral/s name to VoyagerMemberRelations @flysaa.com, and include your Voyager number. The more friends/family you register; the more chances you stand to win. 
     
 
 SAA Voyager Charities
 
Donate your Voyager Miles and help change children's lives  

In 2018, the world celebrates 100 years since the birth of Nelson Mandela. Please help support the Nelson Mandela Children’s Fund to continue its pursuit in changing the lives of children from impoverished backgrounds through its programmes:
  • Its flagship project, Nelson Mandela Children’s Hospital – dedicated tertiary and quaternary referral and academic hospital to serve the health needs of the children of Southern Africa, irrespective of socio-economic status.
  • Child Survival and Development (First 1 000 Days of a Child’s Life) – focuses on the reduction in child mortality, access to health care and responsive care systems for under 5s.
  • Child Safety and Protection (Safe Schools) – focuses on the prevention of sexual violence and bullying, conviction of perpetrators and the creation of safe spaces.
  • Youth Leadership (Youth Think Tanks) – focuses on the many challenges that young people are confronted with throughout South Africa.
  • Sustainable Livelihoods Project (SLP) – helps poor communities to work their way out of poverty and supports self-help groups to establish income-generating activities.
Ways to donate:
Donate your Voyager Miles to the Nelson Mandela Children’s Fund.
SMS – SMS ‘Gift’ to 40301 to donate. (SMS costs R20. Ts & Cs apply.). 
Credit Card – Select an amount of your choice and pay via credit or debit card, on the secure Payfast website: www.payfast.co.za/donate/go/nmcf .
EFT – Nelson Mandela Children’s Fund, Standard Bank, 022569774, Killarney, 008305.
SNAPSCAN – https://pos.snapscan.io/qr/iSUX6NMO <--- Nelson Mandela Children’s Fund link .
MASTERPASS – www.nelsonmandelachildrensfund.com/donate1.html .