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AUGUST – SEPTEMBER 2019




August is a month of anticipation of renewal, of the celebration of women and of looking ahead to what the year's busiest season holds. Matric exams start soon and, before you know it, the ramp-up to the festive season arrives in late October. Let's use this month to admire and appreciate the role that women play in our lives across every spectrum of society.

In this addition of the Newsletter you will find special pricing negotiated exclusively for you to enjoy the DStv Delicious International Food and Music Festival, discount packages to the Maldives and more.

Have a fantastic August, see you in Spring.

Warm regards


SAA Voyager Team
Forever part of your journey!



Introducing the Airbus A350-900 aircraft to our fleet

We are proud to announce the introduction of new state-of-the-art Airbus A350-900 aircraft into service during the latter part of 2019. The aircraft will operate on a nonstop basis between Johannesburg and New York’s John F Kennedy International Airport (JFK), replacing the A340-600 aircraft on the route. SAA has secured favourable lease conditions on two aircrafts as part of SAA’s fleet renewal strategy one of the objectives of which was replacing some of the aging A340-600 aircraft.

The introduction of the A350-900 twin-engine wide-body aircraft, is an important step-change, as it presents a superior product for a world-class leading customer experience, boasts fuel-efficiency (reduction of 20% fuel burn) with reduced carbon emissions and has the latest offering in safety, technology and maintenance.



South African Airways (SAA) now has a codeshare agreement with Gol Linhas Aéreas (GOL)

This agreement makes it possible for SAA to add its code on 20 connecting flights in Brazil operated by GOL, including Rio de Janeiro, Brasília, Curitiba, Porto Alegre, Belo Horizonte, and Florianópolis, among others. This codeshare with the leading carrier in the Brazilian domestic market extends SAA’s reach throughout Brazil.


With Gold status you can enjoy more lounges than any other alliance and bring a guest. Whether it's great food and refreshments or a place to work or relax, you can experience it all.

Discover all eight benefits of Gold status at bit.ly/2IzCMgn.
Introducing GOL as a new Airline Partner

SAA Voyager is delighted to welcome GOL to the SAA Voyager Programme. GOL Linhas Aéreas Inteligentes is the largest airline in Brazil, and offers 750 daily flights to 74 destinations in Brazil, South America, the Caribbean and the United States with a standardised fleet of 122 Boeing 737’s.

Voyager members will be able to earn and spend Voyager Miles on all flights operated by GOL.


Non-accrual fare classes for Lufthansa, United, Singapore and Ethiopian Airlines

We often receive queries regarding the accrual of miles on our airline partners. This is a reminder that not all fare classes are eligible for earning miles when travelling on Star Alliance partner airlines or our other airline partners. Below are the non-accruable fare classes for the above airlines:

Lufthansa (LH) – O, I, X, R, P, L and K class.
United (UA) – F, I and X class.
Singapore (SQ) – Q, N, I, X, V, K and G class.
Ethiopian (ET) – W, E, O, X, N, I and R class.

Please visit our Earning Miles page to see which airline partners’ fares qualify for mileage accrual before you purchase your ticket.


Returned Voyager Membership Credentials

We have received a number of returned mail items containing membership credentials from the post office.

If you are without your membership credentials please contact the Voyager service centre on 086 000 3145 within South Africa and +27 11 978 1234 from outside South Africa.

It is recommended that you update your postal address on www.flysaa.com or on the SAA Voyager Mobile App.

Closure of SAA City Ticketing Offices (CTOs)

SAA has taken a strategic decision to close the SAA City Ticketing Offices (CTOs) within South Africa. This move comes in the wake of the growing traveller demand for more comprehensive self-service online and in-situ facilities, effectively making ticketing offices less efficient and ultimately, a thing of the past.

Our valued customers remain central to our existence and following the closure of the CTOs we continue to assist those customers accustomed to the CTOs, via dedicated telephone and/or e-mail contacts as detailed below:

City email address Contact number
Durban durdirectsales@flysaa.com 032 815 2160
Cape Town cptdirectsales@flysaa.com 021 936 1141
Johannesburg jnbdirectsales@flysaa.com 011 978 1887
Partner Termination

With immediate effect, Miles For Style will no longer be a partner in the Voyager Programme.
Special Promotions
Being a Voyager member means you get access to excellent deals and promotions from participating partners around the world. Here are some of the best deals for the month and beyond.
Get up to R6 000 off per Stateroom with Crystal Cruises

Discover paradise on-board the exquisite Crystal Esprit.

You can enjoy exclusive savings of up R6 000 per suite, when you book by 31 August 2019 on Crystal Esprit’s 7-day, all-inclusive Seychelles Yachting Serenade itinerary.

Explore the archipelago’s sun-soaked beaches, marine sanctuaries, and stunning flora and fauna.
Redeem a spa voucher and stand a chance to win with Health Spas

Spoil your partner during Women’s month.

Purchase a Health Spas Guide voucher during the month of August and stand a chance to win a weekend getaway for two to the value of R5 000 at the Casa Mia Health Spa.

Casa Mia Health Spa is nestled among citrus trees in Addo on the tranquil banks of the Sundays River Valley,




Save on Red wine with Wine-of-the-Month

Normally sells for R1 491.96, you pay R1 299, you save R192.96, and receive 1 000 Bonus Miles

This red wine selection includes: 2 Dombeya Boulder Road Shiraz 2014, 2 Dunstone Stones in the Sun Shiraz 2017, 2 Roan Ranger 2017, 2 The First XI The Partnership 2015, 2 Thelema Sutherland Cabernet Sauvignon 2014 and 2 Van Loveren Retief Reserve Cape Blend 2017.
Enjoy Maldives with great savings

Choose between a 5 or a 7 night stay at different resorts and receive an upgrade, consisting of either a higher meal plan or room type, and save up to R7 000.

Relax and unwind on the white coral sand under a palm tree, or swim in the warm Maldivian ocean. Go snorkelling or scuba diving and see an array of colourful tropical fish, manta rays and turtles.

Book before 30 September to be eligible.



Pay for 4 and get 5 GA passes to the DStv Delicious International Food and Music Festival

Hear delicious, taste delicious and see delicious with South African Airways! Snag this exclusive group offer that will get you and your crew of 4 to DStv Delicious International Food and Music Festival at a discounted rate. That’s right, you can get 5 Delicious GA Passes for the price of 4! The DStv Delicious International Food and Music Festival on 21 and 22 September will be held at the Kyalami Grand Prix Circuit.

This year’s festival is bigger and better with international stars Corinne Bailey Rae, Tiwa Savage,and Raphael Saadiq who are the headline performers on the Delicious Main Stage. Other carefully handpicked performances are Ralf Gum All Stars featuring Monique Bingham, Mafikizolo, Kafele Bandele, Kafele Bandele, Portia Monique, Ayanda Jiya, Bongi Mvuyana, Joseph Junior, Nivalito, Lira,Shekinah, and Kalawa 25th Year Anniversary with iconic featured acts to be announced.