APRIL 2016

Dear {Title} {Initials} {Lastname}

April 2016  marks SAA's 10th anniversary with Star Alliance. SAA joined Star Alliance on 10 April 2006, and since then our SAA Voyager members have access to more destinations around the world with seamless connectivity. Just as a reminder you earn Tier Miles on all 28 Star Alliance partner airlines. To celebrate this milestone, we are giving you the opportunity to win 10 000 Voyager Miles.  

Since 1994, April has been a  special month for South Africans, when we celebrate Freedom Day on 27 April. Who can forget those incredible scenes when all South Africans stood together in long queues, to cast their vote and make their mark in history. We trust that your Freedom Day will be just as memorable.

We also celebrate Mother Earth Day on 22 April and are reminded that without our planet we are nothing. Even our hard-earned freedom would be meaningless. For many, climate change seems like a remote problem, but the reality is that it’s already affecting plants, people, animals and places around the world. A change needs to be made and it is up to each of us to do whatever we can to protect our natural resources.

This month we have some important news for travellers regarding refurbishment work at O.R. Tambo International airport, great news about SAA retaining its 4-star Skytrax rating and, as usual, great promotions and competitions.

SAA Voyager Team
Forever part of your journey!
South African Airways reminds customers connecting in Johannesburg to factor in extra time   

Airports Company South Africa has advised that the immigration and security screening area accessible from Terminal A, will be closed for approximately six to eight weeks for refurbishment.

South African Airways retains 4-Star rating for the 14th consecutive year   

South African Airways, the leading airline on the African continent, has retained its 4-Star rating for the 14th consecutive year, demonstrating that the airline’s place in the global aviation world is secure.

The rating was done by aviation experts Skytrax, after detailed product and service standard audits were conducted throughout the airline in November 2015.  Skytrax is associated with quality and excellence all over the world by the air transport industry.

Validity of Awards

Miles redeemed for Award certificates without confirmed bookings have the following validity periods:
  • Air Awards are valid for 6 months from date of issue.
  • Non-air Awards are valid for 3 months from date of issue.
Note: Once tickets are issued, name changes and destination changes are not permitted.
Closure Times for Domestic Check-in

As a reminder, selected domestic routes will close 10 minutes earlier. SAA domestic flights for check-in will close 40 minutes prior to boarding in lieu of 30 minutes for domestic departures from Johannesburg to Durban, Cape Town, Port Elizabeth and East London.
Unaccompanied Minors

Our unaccompanied minors service ensures that from check-in to destination, your child is always under the best care. Book a flight with South African Airways with the knowledge that your child will be taken care of when travelling alone. An unaccompanied minor is a child (5 to 11 years old) who is travelling without the supervision of a parent or guardian who is 16 years or older on an SAA flight.
  • Children, under the age of five, are not accepted for the unaccompanied minors service. 
  • For the purpose of fares, any passenger between the ages of 12 to16 is considered an adult. Therefore, no special handling is required unless requested by the parent. 
  • Reservations for unaccompanied minors cannot be booked on-line. Please contact our call centre on 011 978 1111. 
  • Place a meal requests for your child at time of booking, or at least 24 hours before departure. 
  • Inform us of any critical information such as the language of the child if he / she cannot speak English, first time flyer, date of birth and medication. As for the latter, some children might need to be cleared by our medical reservations office.
Special Promotions
Being a Voyager member means you get access to excellent deals and promotions from participating partners around the world. Here are some of the best deals for the month.
Stand a chance to win 10 000 SAA Voyager Miles

On 10 of April 2006, SAA joined Star Alliance, and to celebrate this ten year milestone, we have crafted an exciting promotion especially for you, our valued members.

Ten SAA Voyager members are able to win
10 000 Miles each. Fly on any SAA flight to Luanda, Abuja, Durban or Livingstone and one other Star Alliance operating carrier during the month of April and May, and you will be entered into the draw.

We understand how important Star Alliance Tier Status recognition is for you, and we will therefore increase your entries per qualifying entry based on your Star Alliance Tier status. Star Silver members will receive 2 additional entries, and Star Gold members will receive 3 additional entries.

Terms and Conditions apply.
Enjoy a free upgrade to Business First Class on all Heathrow Express Trains

Star Alliance Gold Status card holders can take advantage of free upgrades to Business First Class on all Heathrow Express Trains – the fastest connection between Central London and Heathrow Terminal 2.

With an upgrade, Star Alliance Gold Status card holders can:
  • Take advantage of in-seat power plugs and spacious worktables;
  • Choose from a range of complimentary newspapers and magazines – including the Financial Times;
  • Enjoy increased privacy and more legroom; and
  • Check your e-mails and get on-line with free Wi-Fi.
Terms and Conditions apply, see the Star Alliance website for details.
Earn up to 10 000 Voyager Miles

Book your first hotel stay through Rocketmiles and get 3 000 bonus Voyager Miles. Plus, continue earning 500 – 10 000 Miles per night, for every booking. Save up Miles for the trip of your dreams. This offer is valid from 1 April - 30 June 2016.

Win a weekend rental with Avis

Book your next car rental with Avis and enjoy exclusive rates, using your SAA Voyager Miles. You  also stand a chance to WIN* a free weekend rental!

*Redeem your award with Voyager directly. Rate includes a Group A vehicle, 100 kilometres free per day, limited waiver, airport surcharge and tourism levy.
Win a weekend for 2 at Andros Boutique Hotel with Miles For Style

SAA Voyager members stand a chance to experience the beauty of the Andros Boutique Hotel in Cape Town. 

Convert your Voyager Miles to Style Miles during the month of April and stand a chance to win 2 nights at the 5 star Andros Boutique Hotel including accommodation and a full english breakfast. 

Purchase a new range of Duty Free products on-line or on-board and earn SAA Voyager Miles

The new catalogue launch features the newest treats and the must have travel exclusives. You can splurge on delicious fragrances from Tom Ford, Victoria Secret, Roberto Cavalli and more. We are also launching our new range of liquor as well as Apple and Samsung products only available on-line. Browse our new range on-line at www.flysaadutyfree.com. Buy on-line at least 3 days before you fly and we deliver directly to your seat on-board.
Obtain up to 10% discount and 1 000 Bonus Miles on selected Wine Packages

Reds for 
2 x Darling Cellars Cinful Cinsaut 2014
2 x Klein Steenberg Bordeaux 2012
2 x Mount Vernon Three Peaks Pinotage 2013
2 x Napier Lion Creek Cabernet Sauvignon/Shiraz 2013
2 x Six Hats Shiraz 2014
2 x Stellenrust Shiraz 2013

Normally sells for R732.92, you pay R679 and receive 1 000 bonus Miles.


Mixed for R629.00
2 x Darling Cellars Cinful Cinsaut 2014
2 x Napier Lion Creek Cabernet Sauvignon/Shiraz 2013
2 x Six Hats Shiraz 2014
2 x False Bay Chenin Blanc 2014
2 x Rietvallei Natural Unwooded Chardonnay 2015
2 x Sentinel Chenin Blanc/Sauvignon Blanc 2014

Normally sells for R702.90, you pay R629 and  receive 1 000 bonus Miles.
Ongoing Promotions
Relish a complimentary night with double Miles at Shangri-La Resorts

Until 30 June 2016, when you stay at any of the Shangri-La Resorts for three or more consecutive nights you enjoy the 4th night free. You will also earn double Miles for your stay.
Kindly quote the promotion code ‘FFS4P3’ as well as your Voyager number when making a reservation, and present your Voyager membership card when you check- in.

Terms and Conditions apply.
Earn double Miles with IHG

Until 30 April 2016, you can earn double Miles from your 1st qualifying stay at any of the 4 900 IHG hotels including InterContinental® , HUALUXE® Hotels and Resorts, Crowne Plaza®, Hotel Indigo®, EVEN™ Hotels, Holiday Inn®, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites®.

Winners' corner
Valentine's Month Competition

During February 2016, SAA Voyager announced a competition where SAA Voyager members stood a chance to win 14 800 Miles. To enter the competition, members had to fly on any SAA-operated flight from
1 - 29 February 2016.

We would like to congratulate Dr David Maman on winning this prize.