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Welcome to FlySAA

Use of cookies by South African Airways

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Typically, a cookie records your personal preferences when using a website. It allows the website to 'remember' you and thereby helps the website serve its users better. To use the website, you should ensure that you have cookies turned on in your browser.

For more detailed information about cookies, visit

Three types of cookies may be used during your visit to

 •South African Airways session cookies that are deleted after each visit.

 •South African Airways persistent cookies that are valid across visits and, for example, are used to avoid the need to tell us your country of residence at the start of each visit.

 •Third party cookies that are used by our partners, for example, to help us measure site visitors or to implement the SAA affiliate programme. Third party marketing cookies used include the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

The table below details the most frequently used cookies on and explains their use.

More information about cookies

 Cookies used on
 Cookie Name  Purpose
JSESSIONID Set by Jboss to store the user session ID.
_utma Keeps track of the number and time of visits to the site by the user.
_utmb Keeps track of the duration of user visits.
_utma Keeps track of the number and time of visits to the site by the user.
_utmz Keeps track of the user location at the time of visit, and the source from which the site was accessed.
BIGipServerpool_FlySAA_APP_Prod used to maintain connection to the same server in the pool.
BIGipServerpool_FlySAA_AD_Prod used to maintain connection to the same server in the pool
multiplebooking Keeps track if a booking was made by the user in the last 24 hours.

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