Depending on your specific needs, you may encounter some additional fees for optional services along your way. Please note that the fees listed below apply to SAA operated flights to/from the United States only. Some SA flights are operated by code-share partners, and their fees may differ from SAA's. To view our partner airlines' services and fees, please check with the airline operating the flight directly using the links below:
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| Baggage Fees |
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Business Class |
Economy Class |
Notes/Limitations |
| Carry-On Bag |
Free |
Free |
Economy: 1 bag. First/Business: 2 bags.
(max. 18lbs/8kg & 45"/115cm ea.) |
| 1st Checked Bag |
Free |
Free |
Economy: max. 50lbs/23kg & 62"/158cm
Business: max. 70lbs/32kg & 62"/158cm |
| 2nd Checked Bag |
Free |
Free |
Economy: max. 50lbs/23kg & 62"/158cm
Business: max. 70lbs/32kg & 62"/158cm |
| 3rd Checked Bag |
US$150 |
US$150 |
Max. 50lbs/23kg & 62"/158cm.
Overweight (up to 70lbs/32kg): US$200 |
| 4th Checked Bag |
US$150 |
US$150 |
| Overweight Bag |
Free |
US$100 |
Weighing 51lbs/23kg - 70lbs/32kg |
| Oversized Bag |
US$100 |
US$100 |
Exceeding 62"/158cm but less than 80"/203cm |
| Sports Equipment |
Free |
Free |
1 piece (see limitations) up to 44lbs/20kg |
| Musical Instruments |
No Service Fee |
No Service Fee |
Standard baggage policy/fees apply. |
| Firearms & Ammunition |
No Service Fee |
No Service Fee |
Standard baggage policy/fees apply. |
| Assistive Devices |
Free |
Free |
For personal use. |
| Click HERE for SAA's complete Baggage Acceptance Policy. Size is determined by adding the length + width + height of the bag. |
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| Reservations & Ticketing |
| Ticket Issuance |
No Service Fee |
No Service Fee |
|
| Changes |
No Service Fee |
No Service Fee |
Regular ticketing & fare rules apply. Change fees vary depending on fare purchased and range from US$0-400. |
| Refunds |
No Service Fee |
No Service Fee |
For tickets originating in the US. Others: up to ZAR500. |
| Call Center Assistance |
No Service Fee |
No Service Fee |
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| Airport Ticket Counter Assistance |
No Service Fee |
No Service Fee |
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| Additional Products & Services |
| Pre-assigned Seat |
Free |
Free |
When availalable. |
| Pre Boarding |
Complimentary |
Not Applicable |
Priority given to persons with disabilities, unaccompanied minors and families traveling with small children. |
| Business Lounge Access |
Free |
Not Applicable |
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| Unaccompanied Minors |
No Service Fee |
No Service Fee |
|
| Passengers Requiring Extra Space |
No Service Fee |
No Service Fee |
Two tickets at the same fare if arranged at time of original purchase. |
| SAA Provided Oxygen |
US$150 |
US$150 |
Per flight. |
| Service Animals |
Free |
Free |
|
| Pets in Cabin |
Not Permitted |
Not Permitted |
All pets (except service animals) must be sent as manifested cargo. Please consult a freight forwarder for a quote. |
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| Inflight Services |
| Breakfast |
Free |
Free |
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| Lunch |
Free |
Free |
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| Dinner |
Free |
Free |
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| Special Meals |
Free |
Free |
Must be ordered 72 hrs prior to departure. Not guaranteed. |
| Snacks |
Free |
Free |
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| Drinks |
Free |
Free |
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| Liquor, Wine & Beer |
Free |
Free |
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| Movies, Music & Games |
Free |
Free |
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| Headsets |
Free |
Free |
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| Amenity Kits |
Free |
Free |
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| Pillows & Blankets |
Free |
Free |
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| Voyager Services |
| Award Redemption |
ZAR175 |
For awards issued less than 14 days prior to departure. |
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ZAR300 |
For awards issued less than 7 days prior to departure. |
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ZAR500 |
For awards issued less than 24 hours prior to departure. |
| Purchase Miles |
ZAR250 per 1000 miles |
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| Replace Card |
ZAR100 |
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| Award Reversal |
ZAR185 |
Must be completed within 30 days of withdrawal. |
| Click HERE for complete Voyager Terms & Conditions. |
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