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Welcome to FlySAA

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About Online Check-in

Online Check-in information

We offer four convenient check-in options to allow you to manage the details of your travel in a way that suits you:

Online check-in

South African Airways is pleased to offer our internet Check-in service - a simpler, smarter and faster way to check in. You can print your boarding pass from 24 hours prior to flight departure, as well as select or change your seat. Online Check-in will remain open up to 90 minutes before domestic departures and up to 2 hours before international flights. Click here to check in online.



  • Avoid airport check-in queues
  • Be the first to select your seat
  • Print your own boarding pass in seconds


Check-in times

For all passengers who have e-tickets, online check-in opens 24 hours before flight departure and will stay open up to 90 minutes for domestic and up to 2 hours prior to international departures

Please note that there are different airport check-in times for the following flights:

  • Flights to America: four hours
  • International flights: three hours
  • All domestic flights: two hours

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Mobile check-in

Mobile check-in saves time at the airport by allowing you to check in from your internet-enabled phone. Using your mobile phone, go to and:

  • Submit your e-ticket number or booking reference at the check-in screen,
  • Download your online boarding pass

On arrival at the airport, show your online boarding pass to security for scanning.

Mobile check-in will be possible  from the following airports

(Mobile 3g display boarding passes not available at this point)   use email boarding passes

Johannesburg    to all Domestic cities
Cape Town   to all Domestic cities
East London  to all Domestic cities
Durban   to all Domestic cities
Port Elizabeth  to all Domestic cities

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Self check-in kiosks

Avoid airport queues and print your own boarding pass with our self service check-in kiosks. These user-friendly touchscreen devices allow you to select your seat and print your boarding pass within seconds. This check-in option is available to all passengers with confirmed tickets on South African Airways. All self service check-in kiosks close 90 minutes before flight departure time.

These touchscreen kiosks are available at the following airports:
Cape Town: Domestic and international departures
Durban: Domestic departures only
Johannesburg, O.R. Tambo: Domestic and international departures
Port Elizabeth: Domestic departures only
Sao Paulo


For a step-by-step guide on how to use a check-in kiosk, click here.

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Bag drop counter

Bag drop counters are specifically for passengers with checked baggage who have checked in using or a self service check-in kiosk. If you have printed your own online boarding pass, proceed to the bag drop counter, where your baggage will be tagged and sent to the aircraft.

If you are unable to print your boarding pass, you may print it at the self check-in kiosks, or proceed to a South African Airways check-in counter. If a bag drop counter is unavailable, a conventional check-in counter can be used.

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