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Welcome to FlySAA

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Baggage & Optional Services Fees for Travel to/from the USA

Depending on your specific needs, you may encounter some additional fees for optional services along your way. Please note that the fees listed below apply to SAA operated flights to/from the United States only. Some SA flights are operated by code-share partners, and their fees may differ from SAA's. To view our partner airlines' services and fees, please check with the airline operating the flight directly using the links below:

 

   
Code-share Partner Airlines
Air Canada JetBlue United Airlines  
       
Air New Zealand All Nippon Airways Asiana Airlines Egypt Air
Emirates Ethiopian Airlines Malaysia Airlines Mango
Qantas Saudi Arabian Airlines Singapore Airlines SA Airlink
SA Express Swiss  TAP Air Portugal  Thai Airways
Virgin Atlantic      
       
Interline Airlines
 American Airlines  Delta  Virgin America  

 

   
Baggage Fees
  Business Class Economy Class Notes/Limitations
Carry-On Bag Free Free Economy: 1 bag.  First/Business: 2 bags.
(max. 18lbs/8kg & 45"/115cm ea.)
1st Checked Bag Free Free Economy: max. 50lbs/23kg & 62"/158cm 
Business: max. 70lbs/32kg & 62"/158cm 
2nd Checked Bag Free Free Economy: max. 50lbs/23kg & 62"/158cm 
Business: max. 70lbs/32kg & 62"/158cm 
3rd Checked Bag

US$100-400

US$100-400 Max. 50lbs/23kg & 62"/158cm.
Overweight (up to 70lbs/32kg): US$200
4th Checked Bag US$100-400 US$100-400
5th Checked Bag US$100-400  US$100-400
Overweight Bag Free US$100 Weighing 51lbs/23kg - 70lbs/32kg
Oversized Bag US$100 US$100 Exceeding 62"/158cm but less than 80"/203cm
Sports Equipment Free Free 1 piece (see limitations) up to 44lbs/20kg
Musical Instruments No Service Fee No Service Fee Standard baggage policy/fees apply.
Firearms & Ammunition No Service Fee No Service Fee Standard baggage policy/fees apply.
Assistive Devices Free Free For personal use.
Click HERE for SAA's complete Baggage Acceptance Policy. Size is determined by adding the length + width + height of the bag.
 
Reservations & Ticketing
  Business Class Economy Class Notes
Ticket Issuance Administrative fees may apply. Administrative fees may apply. For calls to SAA North America Customer Call Center, no administrative fee.

Others: up to ZAR250

Changes No Service Fee. No Service Fee. Regular ticketing & fare rules apply. Change fees vary depending on fare purchased.
Refunds Administrative fees may apply. Administrative fees may apply.

Regular ticketing & fare rules apply. Cancellation/refund penalties vary depending of fare purchased.

For tickets purchased and originating in the US, no administrative fee.

Others: up to ZAR285.

Call Center Assistance No Service Fee. No Service Fee.

 

Airport Ticket Counter Assistance Administrative fees may apply Administrative fees may apply. Up to ZAR500. 
 
Additional Products & Services
  Business Class Economy Class Notes
Pre-assigned Seat Effective on/after August 27, 2015, charges may apply. Effective on/after August 27, 2015, charges may apply. When available. 
Pre Boarding Complimentary Not Applicable Priority given to persons with disabilities, unaccompanied minors and families traveling with small children.
Business Lounge Access Free Not Applicable  
Unaccompanied Minors No Service Fee No Service Fee  
Passengers Requiring Extra Space No Service Fee No Service Fee Two tickets at the same fare if arranged at time of original purchase.
Portable Oxygen US$150 US$150 Portable Oxygen Concentrators available for use at $150 per segment.
Service Animals Free Free  
Pets in Cabin Not Permitted Not Permitted All pets (except service animals) must be sent as manifested cargo. Please consult a freight forwarder for a quote.
 
Chargeable Advance Seat Reservation Rates
Effective on/after August 27, 2015.  

Advance seat assignment charges may apply for bookings in Economy Class (booking classes G, W, L, V, T, Q, S, H, K, M, B, Y)

No advance seat assignment charges apply for bookings in Business Class.

Rates quoted are per flight sector.
International Routes
Cities From New York / Washington DC / Abu Dhabi / Frankfurt / Hong Kong / London / Munich / Perth / Sao Paulo to Johannesburg From Johannesburg to New York / Washington DC / Abu Dhabi / Frankfurt / Hong Kong / London / Munich / Perth / Sao Paulo
Charges US$25 - $60 ZAR250 - 500
 
Cities Between Dakar / Accra and Washington
Charges US$25 - $60
 
Domestic Routes (South Africa)
Cities Between Cape Town, Durban, East London, and Port Elizabeth and Johannesburg
Charges ZAR50 - 100
 
Regional Routes (Africa)
Zone 1 From Blantyre / Harare / Livingstone / Lilongwe / Lusaka / Maputo / Ndola / Victoria Falls / Windhoek to Johannesburg From Johannesburg to Blantyre / Harare / Livingstone / Lilongwe / Lusaka / Maputo / Ndola / Victoria Falls / Windhoek
Charges US$10 - $20 ZAR70 - 120
 
Zone 2 From Brazzaville / Dar es Salaam / Douala / Entebbe / Kinshasa / Libreville / Nairobi / Pointe Noire to Johannesburg From Johannesburg to Brazzaville / Dar es Salaam / Douala / Entebbe / Kinshasa / Libreville / Nairobi / Pointe Noire
Charges US$10 - $20 ZAR90 - 150
 
Zone 3 From Luanda / Mauritius to Johannesburg From Johannesburg to Luanda / Mauritius
Charges US$10 - $20 ZAR120 - 240
 
Zone 4 From Abidjan / Accra / Cotonou / Dakar / Lagos to Johannesburg From Johannesburg to Abidjan / Accra / Cotonou / Dakar / Lagos
Charges US$15 - $30 ZAR100 - 250
 
Inflight Services
  Business Class Economy Class  
Breakfast Free Free  
Lunch Free Free  
Dinner Free Free  
Special Meals Free Free Must be ordered 72 hrs prior to departure. Not guaranteed.
Snacks Free Free  
Drinks Free Free  
Liquor, Wine & Beer Free Free  
Movies, Music & Games Free Free  
Headsets Free Free  
Amenity Kits Free Free  
Pillows & Blankets Free Free  
 
Voyager Services
Award Redemption ZAR175 For awards issued less than 14 days prior to departure.
  ZAR300 For awards issued less than 7 days prior to departure.
  ZAR500 For awards issued less than 24 hours prior to departure.
Purchase Miles ZAR250 per 1000 miles  
Replace Card ZAR100  
Award Reversal ZAR185 Must be completed within 30 days of withdrawal.
Click HERE for complete Voyager Terms & Conditions.
   

 

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