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After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.
If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.
Prescribed details required from the South African Revenue Service on a tax invoices
Tax invoices must ordinarily reflect all the following details (Section 20(4)):
For your convenience, please find a list of frequently asked questions.
If you would prefer to speak to one of our agents, please call your local SAA Contact Centre for quick and efficient service.
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