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Welcome to FlySAA

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Baggage & Optional Services Fees for Travel to/from the USA

Depending on your specific needs, you may encounter some additional fees for optional services along your way. Please note that the fees listed below apply to SAA operated flights to/from the United States only. Some SA flights are operated by code-share partners, and their fees may differ from SAA's. To view our partner airlines' services and fees, please check with the airline operating the flight directly using the links below:

 

   
Code-share Partner Airlines
Air Canada JetBlue United Airlines US Airways
       
Air New Zealand All Nippon Airways Asiana Airlines Egypt Air
Emirates Ethiopian Airlines Malaysia Airlines Mango
Qantas Saudi Arabian Airlines Singapore Airlines SA Airlink
SA Express Swiss  TAP Air Portugal  Thai Airways
Virgin Atlantic      
       
Interline Airlines
 American Airlines  Delta  Virgin America  

 

   
Baggage Fees
  Business Class Economy Class Notes/Limitations
Carry-On Bag Free Free Economy: 1 bag.  First/Business: 2 bags.
(max. 18lbs/8kg & 45"/115cm ea.)
1st Checked Bag Free Free Economy: max. 50lbs/23kg & 62"/158cm 
Business: max. 70lbs/32kg & 62"/158cm 
2nd Checked Bag Free Free Economy: max. 50lbs/23kg & 62"/158cm 
Business: max. 70lbs/32kg & 62"/158cm 
3rd Checked Bag US$150 US$150 Max. 50lbs/23kg & 62"/158cm.
Overweight (up to 70lbs/32kg): US$200
4th Checked Bag US$150 US$150
Overweight Bag Free US$100 Weighing 51lbs/23kg - 70lbs/32kg
Oversized Bag US$100 US$100 Exceeding 62"/158cm but less than 80"/203cm
Sports Equipment Free Free 1 piece (see limitations) up to 44lbs/20kg
Musical Instruments No Service Fee No Service Fee Standard baggage policy/fees apply.
Firearms & Ammunition No Service Fee No Service Fee Standard baggage policy/fees apply.
Assistive Devices Free Free For personal use.
Click HERE for SAA's complete Baggage Acceptance Policy. Size is determined by adding the length + width + height of the bag.
 
Reservations & Ticketing
Ticket Issuance No Service Fee No Service Fee  
Changes No Service Fee No Service Fee Regular ticketing & fare rules apply. Change fees vary depending on fare purchased and range from US$0-400.
Refunds No Service Fee No Service Fee For tickets originating in the US. Others: up to ZAR500.
Call Center Assistance No Service Fee No Service Fee  
Airport Ticket Counter Assistance No Service Fee No Service Fee  
 
Additional Products & Services
Pre-assigned Seat Free Free When availalable. 
Pre Boarding Complimentary Not Applicable Priority given to persons with disabilities, unaccompanied minors and families traveling with small children.
Business Lounge Access Free Not Applicable  
Unaccompanied Minors No Service Fee No Service Fee  
Passengers Requiring Extra Space No Service Fee No Service Fee Two tickets at the same fare if arranged at time of original purchase.
Portable Oxygen US$150 US$150 Portable Oxygen Concentrators available for use at $150 per segment.
Service Animals Free Free  
Pets in Cabin Not Permitted Not Permitted All pets (except service animals) must be sent as manifested cargo. Please consult a freight forwarder for a quote.
 
Inflight Services
Breakfast Free Free  
Lunch Free Free  
Dinner Free Free  
Special Meals Free Free Must be ordered 72 hrs prior to departure. Not guaranteed.
Snacks Free Free  
Drinks Free Free  
Liquor, Wine & Beer Free Free  
Movies, Music & Games Free Free  
Headsets Free Free  
Amenity Kits Free Free  
Pillows & Blankets Free Free  
 
Voyager Services
Award Redemption ZAR175 For awards issued less than 14 days prior to departure.
  ZAR300 For awards issued less than 7 days prior to departure.
  ZAR500 For awards issued less than 24 hours prior to departure.
Purchase Miles ZAR250 per 1000 miles  
Replace Card ZAR100  
Award Reversal ZAR185 Must be completed within 30 days of withdrawal.
Click HERE for complete Voyager Terms & Conditions.
   

 

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