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Travel Update

Adverse weather conditions in Hong Kong due to “Typhoon Kalmaegi”.

Today’s Travel Advisory
Date| 16 September 2014
Advisory| 01
Time| 11h30 ( GMT+02)

Travel Update | Adverse weather conditions in Hong Kong due to “Typhoon Kalmaegi”.

South African Airways (SAA)  advises all passengers that due to the adverse weather conditions as a result of “Typhoon Kalmaegi”, the following flight departure from Hong Kong International Airport will be cancelled.

•    SA287 | 16 September (Tuesday)| from Hong Kong to Johannesburg

SAA ticketed customers affected by the above flight cancellation will be offered the following assistance either via SAA’s Call Centre’s, City Ticket Offices, Airport Ticket Offices, or customers may contact their Travel Agent;

•    Re-booking of a flight sector will be cabin specific and not subject to the original booking class, with no penalties or additional cost.
•    Refund application will be facilitated in respect of the reservation.

The waiver conditions apply to SA flights within the South African Airways (SAA) network, issued on SA (083) ticket stock only. South African Airways reserves the right to amend the policy without prior notification.

SAA Contact Information

South Africa
SAA Call Centre numbers:
  (27 ) 11 978 1111 or 0861 606 606
Operating hours : Mon – Sun:  06h00 – 22h00 (local time)

SAA Reservations numbers:

Hong Kong  (852) 2877 3277
Operating hours : Mon – Fri (only): 09h00 -17h30 (local time)
Closed during 13h00 – 14h00

South African Airways will continue to monitor the impact of “Typhoon Kalmaegi” and regrets any inconvenience caused to our passengers. Passengers are encouraged to visit  the airline’s website for further flight schedule updates.

Next Update | Subject to a change in the weather conditions.