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Travel Advisory

 Today’s Travel Advisory
Date: Wednesday, 31 October 2012
Advisory No: 08
Time: 17h00 (GMT +02)

“Hurricane Sandy” Latest Update for New York, Washington and Dakar.

South African Airways (SAA) advises customers that we will resume operations to and from New York as follows;

• SA203    31 October            Johannesburg New York
• SA204    01 November      New York Johannesburg


SAA ticketed customers affected by the previous  New York; flight cancellations due to Hurricane Sandy, will  be offered the following assistance either via our Call Centres, City Ticket Offices, Airport Ticket Offices or your Travel Agent;
• rebooking on the next available flight (same cabin / same booking class) subject to space
• full refund, waivering all cancelation and administration fees
• all date and flight change fees will be waivered
• this allowance will apply to South African Airways tickets only, i.e. 083 ticket numbers and not on any other airline tickets or separate tickets held.
• the offer must be taken up and tickets re-issued  through an SAA office by 02 November 2012
• If you are moving to a later date, all such travel must commence on/before 07 November 2012
 
Contact details
South Africa
SAA Call Centre numbers:
•         Johannesburg (27) 11 978 1111 or 0861 606 606
Operating hours
•         Mon – Sun 06h00 – 22h00 (local time)
 
North America
SAA Call Centre numbers  
•         Fort Lauderdale (1) 800 722 9675
Operating hours
•         Mon – Fri: 08h30 -20h00 (local time)
•         Sat – Sun: 08h00 – 16h00 (local time)
 
Next Update: subject to any change in circumstances.

 

 

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